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El Monte, CA

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Petco

3.0 (133 reviews)
Open • 8:30 am - 9:30 pm

Services - Petco

Bath and groom only

Petco Photos

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Reviews With Photos

Giselle B.

We had a great experience with Anthony. Such a kind human being and a wonderful employee! He deserves a raise. He goes above and beyond to help each customer and treats every single customer with kindness! We stopped in to just grab a few items but ended up leaving with so many Halloween items for our fur babies! The store is super organized and clean as well! Thank you, Anthony for your great service!

Fun crinkly dog toys
Evelyn K.

All paws way up for the grooming parlor at Petco El Monte! My chihuahua dachshund mix Darby was due for a routine nail trim and gland expression - but thanks to my getting sick for a week followed by another week of heat waves, we couldn't make it out to our usual groomers. Since I met up with a friend for lunch in the area, I called in and they were able to accommodate Darby same-day! Shout-out to Emily for helping Darby when I misunderstood the conversation and accidentally brought him in "by 4:30" instead of "at 4:30" like instructed, oops! :) There was a short wait time for grooming since team members needed help at the register, so I walked around the store while waiting. The registers seemed a bit short-staffed for a busy Saturday, but it's good to see families picking up supplies for a new aquarium and good treats for their pups. I myself stocked up on some smelt fish treats that I usually add to Darby's meals. While waiting for Darby, I passed by the betta fish (of which I also have one) and some seem very lively and others more lethargic. Check clearly if you are in the market for a male betta. The fish supplies though, like Fluval's aquarium stratum for plants and Hikari pellets, are well stocked.

How they handed him to me

I dropped off my dog for his appointment at 10:30am and 2 hours later JULIE called me, but it wasn't that he was ready for pick up. It was to inform me that he was "too matted" and they would need to shave him to his bare skin pretty much. I went to pick him up before they continued with that and they left him a bald spot on his back!!!! My dog is a bichon frise mixed so he does not look good shaved. I think it's dumb to call me that they didn't want to shave him but left him with that. I took my dog somewhere else and the bald spot was still visible! NEVER GOING BACK AGAIN DON'T RECOMMEND. They didn't want to do their job of combing before cutting hair is not my problem.

It was just a waste of my money and now I don't even know if I can return the stuff
Gary M.

I bought two geckos earlier today and they died on me and when I went back, not even for a refund or for new geckos, the manager kicked me out of the store and said I can no longer buy geckos there. I wouldn't recommend going to this Petco at all everybody there is rude very insensitive, especially the manager.

Ann T.

Alright, from a glance this doesn't seem like too bad of a Petco location seeing that there's a lot to offer for our 4 legged furry friends (dogs & cats) and I do like that Petco has a wider variety than what I've seen at PetSmart more or less. BUT. Being a new lizard mom, I wanted to check out the supply of feeder insects since, according to their app and online site, they have a wider variety than PetSmart, mainly the black soldier larvae flies and dubia roaches. I wanted to get these here instead of going out of my way to a reptile specialty store or ordering them online. The reptile section was abysmal. Many of the feeders were dead and desiccated, mainly the dubia roaches. Looking through the meal worms, lots have pupated and are seemingly dead. Even found cobwebs all over the reptile products, prices weren't updated to reflect prices online. I didn't feel comfy buying anything after that...

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9 years ago

The grooming service is excellent. My dog Tyson came out nice and clean. He smelled really good. I'm glad I gave petco a try.

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10 years ago

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9 years ago

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9 years ago

Naomi was very good groomers she very friendly I love her work I will keep going there as long as she is there

Business owner information

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Lindsey I.

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9 years ago

First visit will be my last visit. Very rude, unprofessional, and disrespectful. Therefore, I will be a life long customer at PetSmart.

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9 years ago

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9 years ago

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11 years ago

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11 years ago

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9 years ago

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9 years ago

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10 years ago

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11 years ago

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Page 4 of 4

Ask the Community - Petco

What are the walk in hours if I want to bring my dog in for a nail trim?

Thank you for the inquiry, Emily. Specific details about walk ins are not indicated in our website. At this time we suggest contacting the store directly at (626) 434-8818 instead to know further about it. You may also check the link… 

View All 4 Questions

Review Highlights - Petco

“Joseph was really cool and helpful explaining to my girlfriend and I different types of food brands.”

Mentioned in 4 reviews

Read more highlights

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