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    Petco

    2.5 (38 reviews)
    Closed 9:00 am - 8:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    No cut , just bath
    Gigi S.

    First and last time coming here! First time taking my bruno to get a haircut and it was not what i expected.they told us around 4 hours and when i go get my dog his hair wasnt even cut and their excuse was that he would growl at them and wouldnt let himself, i have a Yorkie mixed with Chihuahua all he does is bark he wont ever bite anyone to me this was an unexplainable reason to not cut his hair if they are so called professional. The main reason i took him there was because i trusted they could do it better and Brunos hair in the front is getting in his way,Then i started reading the reviews and i also notice my dog was extremely thirsty after getting out of there. Do not recommend. No vengan aqui, hice una cita para cortarle el pelo por primera vez a mi perro. Me dijieron que en 4 horas fuera por el. Llegando vi que ni el pelo le cortaron a mi perro dique porque no se dejaba. Tengo una mezcla de Yorkie con Chihuahua el no muerde solo ladra para mi no es justificación de no cortarle el pelo si segun son profesionales definitivamente no lo recomiendo busquen otro lugar!

    Pricing is wrong. Actually rings up at $4.99!
    Ida M.

    Beware of misleading pricing! Laser toy priced at $3.99 rings up at $4.99. Store brand beds listed at 50% off, but only select designs in the display are on sale. When I returned the pointer for a refund I was told, "It scans as $4.99. We have a lot of laser pointers, this one must have been on the wrong place." I offered to show her the sign, or to take a picture so she could stay on the register. She called a manager over and he said pretty much the same thing. He then explained that only select beds are on sale, "The round ones." No apologies for the error; however, I did get a dollar back for the laser, but the sign is still up. They just seemed more intent on explaining why I made a mistake. It's simple I just want the price you displayed...no more, no less. Honest pricing, no gimics or misleading signs.

    Fish tanks

    I don't know much about fish but some of the tanks don't look very well taken care of. You can barely even see the fish inside!

    Before & After

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    9 months ago

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    Petco C.

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    10 months ago

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    Petco C.

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    2 years ago

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    Petco C.

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    4 years ago

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    6 years ago

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    6 years ago

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    Diane

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    3 years ago

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    4 years ago

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    7 years ago

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    Petco Support

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    9 years ago

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    14 years ago

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    3 years ago

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    10 years ago

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    6 years ago

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    Petco Support

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    4 years ago

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    6 years ago

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    Dexter V.

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    7 years ago

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    7 years ago

    In the last two grooming visits at the Petco store at the Arboretum: uneven haircut, bare spots on my pet's chest.

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    Dexter V.

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    8 years ago

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    Corrine O.

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    8 years ago

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    Petco Support

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    8 years ago

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    Lindsey I.

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    8 years ago

    I had my pomeranian groomed here and Joy did an excellent job. I would highly recommend her.

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    Petco Support

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    7 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    11 years ago

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    9 years ago

    I had a little big of a rough experience but i got a call from a District Manager. That's good customer service and I appreciated it!

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    Petco Support

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    10 years ago

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    10 years ago

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    13 years ago

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    12 years ago

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    7 years ago

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    9 years ago

    Ordered 2 littermaids from Amazon today. 89.99 as advertised.

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    Petco Support

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    11 years ago

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    Ask the Community - Petco

    Do I need an appt for just a wash?

    Hello Sandy, thank you for your question. At this time we would like to refer you to your local Petco with any and all of your needs. We hope to see you soon!

    Don’t See Your Question? Ask Away!

    Review Highlights - Petco

    Go see Adam Kozell for dog training!!

    Mentioned in 3 reviews

    Read more highlights

    The Dog Knowledge - My pup at TDK..clearly very happy!

    The Dog Knowledge

    (77 reviews)

    Elizabeth

    This is our second time using The Dog Knowledge. We have become such busy people as a society and…read morethe thought of trying to train our dogs without help was just too overwhelming. The 4 week program gave us the perfect foundation to build on and have a well behaved member of our family. Highly recommend

    We just finished a four-week board and train with Carson at The Dog Knowledge. Worth every penny!…read more Not going to lie - the first couple weeks were rough on us, not him. We missed him like crazy and worried about how he was feeling. Dennis actually had us come in halfway through, showed us what Carson had been learning, and said something that I keep thinking about: Carson wasn't missing us. Not because he doesn't love us, but because dogs live in the now. He was busy, focused, doing his thing. We felt so much better after that. Carson came home happy and calm and confident. He understood the rules and felt good about it. And he wasn't (as our son put it) a "bot" now - he was the same sweet and goofy pup but now, he could follow instructions and maintain self control when we needed him to. The staff were also straight with us about the fact that he'd have setbacks. That's normal. They spent a lot of time explaining what you do when it happens. In fact, they spent almost an entire day with all the families at graduation - going over what the dogs learned, getting you hands on practicing how to do it, answering questions, and really teaching a ton of helpful information. We're about to set up our in-home training visit, which will be for all of us, including our three kids - really great to get everyone aligned with Carson's training. The Dog Knowledge is fantastic! We are members now and plan to board our dog with them whenever we go on vacation. I cannot imagine trusting any place like we trust them.

    Bark Busters Home Dog Training Charlotte - Me and my gentle giant, Herc

    Bark Busters Home Dog Training Charlotte

    (25 reviews)

    Ballantyne

    Working with Patrick has been such a game changer for us and for our pup, Bondi. In just a couple…read moreof hours of training, we saw big shifts in her focus, regulation, and our own confidence. It felt immediately practical and grounded, not overwhelming or overly rigid... and actually, fun! One of the biggest takeaways was learning how to use the growl/bah cue as a simple "focus on me" signal, paired with really big, enthusiastic praise when she listens or offers good behavior. That combination alone made a noticeable difference in how quickly she engages and settles. Patrick also gave us clear daily practices to work on, especially around reducing attention-seeking behaviors, managing front door and doorbell excitement, helping her place and settle, and most importantly supporting her adrenaline and impulse control. It all feels doable and structured without being stressful. On top of the training itself, Patrick was also incredibly helpful in guiding us through a diet transition for Bondi. That kind of whole-dog support really stood out because he clearly cares about Bondi's wellbeing -- not just obedience. Patrick is knowledgeable, calm, supportive, and really good at explaining the why behind what you're doing. We left sessions feeling empowered instead of confused, which says a lot. We're honestly thrilled with the progress we've already made and excited to keep building on it. If you're looking for a trainer who is thoughtful, effective, and genuinely invested in your dog's success and your relationship with them, we would absolutely recommend Patrick without hesitation.

    Patrick was such a great find. Not only was he so knowledgeable, professional, and skilled at what…read morehe does, but he is such a gentleman. He truly changed the dynamic in our household. Our dogs were running our life and within the first day, I can say I see a difference in their behavior. Everything he said made so much sense the way he explained it from a "dog's perspective". I love him for how much he has helped us. I highly recommend him and now consider him the "Cesar Milan" of Charlotte .

    Off Leash K9 Training Charlotte

    Off Leash K9 Training Charlotte

    (24 reviews)

    Steele Creek

    I can't say enough good things about Off Leash K9 Training! Our trainer, Lindsey, was incredibly…read moreknowledgeable and made the entire process fun and engaging for both me and my pup, Ashe. Ashe at 6 months of age can be a bit of a handful , but Lindsey took the time to understand his behavior and tailored the training to his needs. After just two weeks, we noticed Ashe's confidence soar. Ashe is now much better behaved at the park, and he's responding wonderfully to commands like "sit," "place," "heel," and "come." This is the second dog I put through Off Leash K9 Training, and they truly help build trust between you and your pup. It allows you to take your pup into the world and enjoy life rather than sitting at home alone. I also love how Lindsey emphasizes the importance of consistency and makes sure we're practicing the right way at home. I feel so much more confident as a dog owner, and Ashe seems happier too! I highly recommend Off Leash K9 Training of Charlotte to anyone looking to strengthen the bond with their dog and improve both their quality of life and behavior!

    We sent Shadow for a two week board and train. Her trainer, Claire, did an amazing job! She kept in…read moretouch with us daily, sent the best videos and pictures, and updated with what they worked on. She even sent some fun videos for our kids to see him playing, not just training. She edited her videos so we could see a lot of what they worked on each day. Claire really understood Shadow and his needs. At pick up, she did a great job explaining everything to us, guiding us on how to follow through at home, and loving on Shadow one last time. You could tell he was sad to leave her. Claire was so encouraging and loving towards him. Shadow's been home less than a week and because of Claire, he is behaving so much better. He's been able to off leash and not jump on people he's greeting. Thank you so much Claire and Off Leash K9 Charlotte!

    Camp Bow Wow

    Camp Bow Wow

    (45 reviews)

    I've been brining Lou here for almost a year and a half. He's boarded here I would say at least…read morefive times. He's also had about three hair groomings as well. My experience has always been great here. The front desk staff are all friendly and easy to talk to. It's always been easy to schedule drop offs and pickups. There have never been any unexpected surprise charges or anything like that. I love that the staff here ask questions about how to care for Lou but are not overkill when asking about his needs. I've been other locations and they insisted on going through a long questionnaire with me every visit on specifics about his care. And I'm the type of owner and Lou is the type of dog that it's like look - we're easy! Feed him, keep him safe and tell him he's a good boy. We'll both be happy! I do fully recommend this location for boarding or hair trimming. They have been great.

    Absolute Failure of Care: Unauthorized Injury and Mismanaged Play…read moreI am writing this review as a serious warning to other dog owners. My experience with Camp Bow Wow Matthews was unacceptable, resulting in injury to my 10-month-old puppy and a complete failure of service on a follow-up visit. Incident 1: Unauthorized Procedure Resulting in Injury On his first visit, my 10-month-old puppy was subjected to an unauthorized nail trim that I did not request or approve. When I picked him up, his toenails had been cut down below the quick on multiple toes and were bleeding profusely. This indicates a severe lack of care and training, compounded by performing a painful procedure without owner consent. I complained to the staff immediately about the pain and distress this caused my puppy. Incident 2: Mismanagement of Play and Unapproved Confinement Despite the initial injury, I gave them the benefit of the doubt and brought him back. I picked him up to find he had been isolated and crated for the final three hours of the day. The staff claimed this was because he was "targeting a puppy." I reviewed the video footage they provided and confirmed that the behavior they labeled as "targeting" was clearly rough, energetic play--not aggression. For a professional daycare facility, misinterpreting normal puppy play and confining him for three hours instead of actively managing the group or separating him into a smaller, supervised area shows a complete lack of necessary skill and accountability. The combination of causing a preventable, unauthorized injury and then failing to provide the core service (socialization and supervised play) demonstrates a serious lack of professional care and judgment. I requested a full refund for both failed services. I strongly advise other pet owners to find a different facility that prioritizes the safety, accurate behavior assessment, and well-being of your dog.

    Petco - groomer - Updated May 2026

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