The folks here are always so welcoming and helpful. It feels genuine - not like someone told the staff they have to be. Everyone here is so stylish, too! I love that they are able to be themselves - happy employees and a supportive work environment makes for the best customer experience so it's a win-win all around. I've been coming here since I moved to the neighborhood a little over a year and a half ago and I plan to keep coming here for many more years to come. Absolutely love this place and the people who work here! read more

I have shopped here for years and they do a great job. They make shopping convenient. If they don't have what I need they order it and have good suggestions on any questions I ask. read more

Worked here and had an excellent experience. Love shopping here still. My golden loves going and saying hello and getting treats. Large food selection for special diets read more

I've been looking for a cool cat tree/scratcher - couldn't but the one I saw a couple years ago. Now have a big enough house but didn't to drive to Lake City not knowing what they had. Rich offered to take pics and send them to me. Super nice! Customer service like he offered is rare. I'll be by soon to buy the tree and thank Rich in person! read more

Kasey (sorry if spelled wrong) at the Maple Valley Pet Pros is THE BEST!!! We had to drive from Seattle because Fred Myer there was one of the few places that had the medication we needed. Wouldn't you know it, Pet Pros is right next door. We have had a hard time finding lamb and duck raw food. Not only did they have it they had multiple choices. Kasey's knowledge of the raw diet is superior, and I highly recommend Pet Pros and Kasy!! read more

Fake staff Over Overpriced and lack of knowledge. this company does not support LGBTQ community. and they seem to not know the needs of the communities they are located in removing products we have been feeding our pets for years. Making us have to go to the competitor. Stop supporting them and take your business elsewhere read more

Walked in this afternoon and one of the staff members was absolutely amazing with helping me with the dog products. Super knowledgeable and made me feel very comfortable to come back to Pet Pros in the future. read more

Pet Pros is a great pet supply store! I've passed by this store before and always wanted to stop. And now that I have a puppy, I can! And well, I could have before, but I didn't know they carried so many great cat supplies too. They just went through a huge remodel and there is tons of great space and a really nice layout to the whole store. They have a huge variety of food here for dogs. I didn't see any refrigerated food but I forgot to ask. Their toy section was great too. I got an incredible harness here for my puppy. It was soft material and comfortable and he's taken to it quickly. And they have some great beds. He fell in love with a simple lamb's wool one. The cat section is huge too! Lots of food, toys and beds for them as well. The staff is incredibly nice and accommodating. It's just a great store for pets! They did seem to carry some fish, bird and rodent food. Not a huge selection but good if you need something quick. read more

Pet Pros - Pet Stores Near Me - Seattle, Washington

Awful customer service. The last three times I've been there, they didn't have what I was looking for. That is completely fine, but instead of anyone offering a suggestion or anything, I had someone say that product I was looking for sucked and just walked away. They don't help you in any way, and they are rude. I never want to take my business there. I would suggest going anywhere else except this place. There is a great pet store up the street on Lake City. Go there. read more

I've been going here for five plus years they always treat my dog like a superstar and they have his fave l food

Really great pet shop - incredibly helpful staff as well!! Prices are decent and their selection is great!!

Went in there because we usually go to the Magnolia location and they are super sweet. Wanted to just switch dog food brands. The girl who tried to recommend brands had no idea what she was talking about. Kept saying that we are over feeding our dog (which we aren't, he has a high metabolism and vet has strict orders) and was extremely condescending. The other girl that checked us out had extreme attitude. Save yourself a bad experience and either go to the Magnolia location or Mudbay a few miles north. read more

Sooo I won't be coming back to this store ever. The second I walked in today, the person working there started bad mouthing the owner AND the dog that just left when I was walking in. Interesting customer service strategy. Also, the store stinks inside. read more

When we first moved to Seattle we tried every pet supply store around and have stuck with the Pet Pros on LCW. Every staff member there--the wonderful guy and girl on the evening shift, to the two amazing ladies on the day shift--is friendly, helpful and goes out of their way for us. I recently went through chemotherapy and hated going out. Shopping at Pet Pros was one of the few errands I could do - and the staff (not knowing what hell I was going through or how bad I felt) always offered kind assistance and made me smile. Today I had to exchange some cat food cans after my apparently finicky cat refused them, and the staff never blinked an eye in helping me with this tedious task. Always a fun and smooth shopping trip! Thank you guys. You just don't know how you can turn someone's day around! Amy Webster read more

Since moving to the northeast side, Pet Pros is my go-to place for doggie needs and wants. I normally purchase the boys' dry dog food here, and am especially psyched when I get a free bag after buying 10. Pet Pros has a nice selection of bulk dog treats, and they even had the perfect dog bone I needed for our current foster dog who needs to chew something else besides our stuff. Seriously, she ate a pair of my underwear. It's a good thing she's so cute. The staff is very friendly, always asks whether I need help carrying my 35-pound bag of food out the door (I don't, but will appreciate the offer when I'm old and frail), and is consistently able to answer my questions. read more

Although at first glance this store appears disorganized and cluttered, there is a method to their madness at Pet Pros. I have a dog, so I can't really speak to the items offered for other pets. But the selection for dogs is great. It's midway between the snooty, but kind people at All the Best Pets in Maple Leaf (not to mention a lot cheaper) and the warehouse pet stores like Petsmart. They carry all sorts of organic stuff for your pet; shampoos, treats, food, toys etc. They have treats in bulk, so you're not bound to any particular amount. Also in bulk, tendons, pig ears, bully sticks in about 20 different shapes and rawhide for years. My dog loves the chicken jerkey; it comes with many different herbal additives that increase energy, calm, are good for joints and for good eyesight. The staff is friendly and usually very available. They are knowledgable and give excellent referrals to local vets, groomers and even other pet stores, if necessary. Take your best friend here and spoil them a little. read more

We bought natural ingredient treats and heavy duty chompable doggie toys here for Christmas. Nice place, friendly people & dogs loved the stuff. read more

Pet Pros - MINE! MINE! MINE! - Pet Stores Near Me - Seattle, Washington

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I have been here three times, was helped each time by a different employee, and I have never had less than exceptional service. The store has a smallish selection, and my cat refused to eat the food that I bought for him, but I was able to return the empty cans for a full refund with no problems whatsoever. The prices are reasonable, especially for an independent store. Recently I needed a cat carrier for a cross-country flight, and the help I received was top-notch. The salesperson found me exactly the type of carrier I was looking for, and gave me advice on how to minimize any trouble I may have with the airline when traveling with a pet, for which I am quite thankful. read more

Love the bone marrow bones here! Kind of expensive, but they don't cave in like others and take my dog a long time to break through. Worth it! read more

This store has a great selection of pet foods void of weird fillers and by-products. The staff was friendly and helpful. Food also comes with a guarantee, if your pet doesn't like it; you can return it. read more

I recently moved to the Lake City area and my cat is a very picky eater so I needed to find a decent pet store nearby. I normally go to Mud Bay but there wasn't one in the area so I checked out All the Best on Lake City Way, close to I5, and received pretty awful customer service. I was struggling and just happened upon Pet Pros close to downtown Lake City neighborhood. The cashier immediately offered to order the type of food I needed when they didn't have any in stock. They were friendly, helpful, and even had a sale going on. I will definitely be back. read more

We love supporting a local business. As seniors they incentivise us to shop and are frequently providing sale opportunities thst help us keep Rainier's care affordable. Thank you Pet Pros! read more

Friendly, helpful staff. They've got the usual pet store stuff so if you're looking for something that's more exotic or unusual then you might want to go elsewhere. Prices are pretty good for not being a superstore. read more

i love this place. i buy a ton of stuff from amazon, but this is the only place i buy food for the kitties. they have a great selection (including the only brand that keeps my guy's poo from being a chemical weapon) and a frequent buyer program. i've also bought a few cool cat toys, the usual treats, and a gorgeous cat tower. every single time i've shopped here, the staff has been helpful, friendly, and fun. it's just a happy place to be, and i always leave with a smile. read more

Great store! I can't believe I have driven by it so many times. They have really the best brands of cat food, treats, etc. The employees are very friendly. They have frequent buyer programs. If I had any complaints about the store, it seems the cat stuff is kind of crunched in the back corner and they could have more of a selection of cat stuff - they have an awesome selection of food, but not much in the way of accessories. Maybe I am just being a cat lady diva. :) read more

I usually do my pet shopping at Mud Bay, but since I had a gift card, I thought I'd give this place a try. This location was in an odd location (I have driven by here multiple times and never noticed it was even there), and a bit small inside, but I found the food I was looking for. It's about the same price as other places, and they did offer me a card for "buy such amount, get some free" kind of thing, which was nice. I will say the women working was super nice and friendly, and made me feel like a regular. Thats always nice in the retail market. I will be back! read more

The staff is fantastic, and they've got a really great selection of treats and food, as well as a great "toys" section for dogs (cat toys are not as numerous, but there's still plenty to choose from). And they tend to be running a few great/interesting sales every time I'm there. Staff is always willing to help me carry the giant dog food bags out to the car. And they've got a great program where you buy 10 bags of food, you get one free (this depends on the brand, I think, but it works for the Natural Balance). Don't let the random location on Lake City Way scare you. How great is it to not be shopping at a giant soul-less chain, but instead a local business. Also, if you're a senior, you get a discount every day, and 10% on Tuesdays (my parents LOVE shopping there on Tuesdays). read more

I go here because they are the closest supplier for a particular brand of cat food my feline is used to, and they have very helpful employees and great products. I recently had a problem with a cat food. Got a different kind from the same company, thinking it wouldn't be that different, but my kitty up-chucked it, and they let me exchange it for her usual food, and I learned my lesson. Kudos to Pet Pros, and this will certainly be the place we buy our kitty's chow from now on. They also sometimes give out coupons, I got 10% off once. read more

I stopped at Pet Pros today because I was looking for a pet store close to my house where I could buy some treats for my cat. This location has a very neat layout, although 3/4 of the shop is dog stuff (since I have a cat, I always want to see more cat stuff). The staff was so nice, and the pet food has a huge variety of organic/dietary choices (both canned and dry). Their prices aren't too expensive, although of course its more than you'd find at a petsmart or petco. I got some wheatgrass and indoor plant seeds to grow for my cat. I was primarily looking for a catnip plant, but they didn't have any. Their dog toys/treats selection is huge! So if you're in the area, I would suggest stopping by to take a gander at some of their very cute pet stuffs. read more

Their staff is really helpful, friendly and they love to spoil your furbaby if you bring them with on your shopping excursion. They have a great selection of toys and treats that are healthy and great for your pet. The only thing is some of their run-of-the-mill stuff can be a bit expensive so I wouldn't recommend them for some of the more bland things (pet odor remover, bowls, etc). But they're totally great for food, treats and toys. I highly recommend. read more

I walked in to see if they had turtle food. They didn't, but what they did do impressed me no end. The helpful and friendly staff told me to go to The Fish Store on Roosevelt, told me how to get there and even told me their hours. Then they told me they like to support independent stores. Pet Pros is independent and whenever I can afford the astronomical pet deposit my apartment wants and get adopted by a cat, I will be going here. I like their emphasis on healthy, natural pet food and I cannot recommend their staff highly enough. read more

Great Selection. They really do a nice job of having good products to fit any budget. Great Service. I have never gone in there and not been quickly greeted and helped. The staff really know their stuff. I'm so glad that we found Pet Pros. It really beats any big box pet store. read more

I can't say enough good stuff about Pet Pros. Their selection of EVERYTHING, but especially food, is head and shoulders above any other pet store in Seattle. They don't just stock what's trendy, which can be very important when your cats have tricky digestion. They always offer to help carry out my things, and one of the guys who works there changed a tire for me on a stormy day when I ended up in their parking lot with a flat tire. (I'd had surgery recently, and my roadside assistance had me on hold for 30 minutes). Pretty standard selection of litter, great selection of beds and carriers and a pretty standard rewards program for most of the food they carry. read more

This store converted me. I typically think most "mom and pop" shops are just over priced compared to big box alternatives. Well, this store changed my mind. We came in looking for some dog food and the staff was extremely knowledgeable and helpful. In my opinion, this store is definitely worth a few bucks more than going to a walmart or a petco. And on a lot of things, there prices are the same... so it's really a no brainer. If you like the idea of feeding your pet something a little better than purina stuff, they have a ton of options. Give them a try, you won't be sorry. read more

Great selection of food, supplements, and equipment, PLUS very friendly and helpful people work there.

I love this pet pros! I have been buying all my dogs goods here because the customer service is always so great! They're very kind and friendly to my dog and also helpful and knowledgeable about the products that they sell! read more

Always pleasant, helpful staff, and the store is staffed up enough to handle a rush of customers without long lines. They have an excellent inventory for a small store and will match anyone's prices. They will also take back a partially used bag of food if your pet won't eat it.They have a senior discount on Tuesdays. read more

We recently adopted a Dog and have been making the rounds at many of the pet stores in the area. Pet Pros has quickly become our favorite. We found the staff to be incredibly friendly, helpful and fun. They let us gush about our pets without even the slightest sign of cyncism and are more helpful than any of the other places we've tried. We've probably been in there a half dozen times or so and every time, we are greeted courteously and warmly. There have even been a few times when the staff have pointed us away from a more expensive item to a cheaper, comparable one because they thought it was a better product. We've found that staff can be a little aloof at another of the more bourgeois pet stores nearby and shopping at a huge chain, while possibly cheaper, doesn't get you the same kind of knowledgeable help you get a Pet Pros. read more

The staff are always helpful and they have the food and litter my cat likes. I went in on a Saturday and they even had a vet with affordable shots. read more

This place is great! They are helpful every time I have come in. One time they even spent 30 minutes going over all the dog food choices with me. They are reasonably priced and have a large selection. We have started to buy all our dogs food, treats and toys from here now. read more