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Pet Butler

4.8 (56 reviews)
Closed 8:00 am - 7:00 pm

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20 minutes

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100%

Services - Pet Butler

Pet waste removal

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Izzy my working Mal with Mr. Jasons Truck
Meredith B.

I have been using Pete Buttler's services for about three and a half years now, and I can honestly say it's been a game changer for me. As a dog owner of larger breeds, having a yard made entirely of hardscape rather than grass can make cleaning up after them quite tedious--definitely not my favorite aspect of dog ownership. However, when I discovered Pet Buttler, it truly felt like a blessing. Jason, the franchise owner in the Bay Area, has been incredibly kind and approachable. I have also had a number of technicians who have all been kind, courteous and engaging.Whenever I have a concern or issue, he addresses it directly and promptly, which I really appreciate. I currently use their services once a week for my multi-dog household, which includes mulch, larger rocks, pebbles, and sand. I've had no issues and have been very satisfied with the service. I look forward to continuing my partnership with them, as it has made my life significantly easier.

My weekly service was done today with Jason as usual. I got a text at 11:30 that was my service was being started. Which was false, so that was flag number one. He actually arrived according to my ring camera at 11:41 and left at 11:46. Mind you I had never received a 5 min long service for my yard before. So I walked the yard and noticed many areas that were not cleaned of the waste and took photos. I called customer service and he came back in about 30 minutes. He knocked on the door and had me walk the yard to show where he had missed. I thanked him for coming back so fast and showed him the first area where was missed. Throughout walking the first area of the backyard he continued to say oh these little pieces, let me get those! Where else? Where else sir. I showed him and he said oh my eyes are bad. The continued where else sir in a very sarcastic attitude, made feel unappreciated and that he had an attitude. I told him I didn't appreciate the sarcasm and told him I was going to just cancel the service. We had a little back and forth, and I asked him to leave my home after yelling at me. Of course the service was left unfinished. This was a service I pay for weekly and I expect a good amount of time to be spent on it to make sure it is done properly. I wish he didn't knock on the door to have me walk it with him. And that he just came in by himself to re-walk the yard and clean a little more thorough. I imagine having a customer out with you as you picked up animal waste made him feel belittled or less than. But that is not my intention. Walking the yard with him made me feel awkward. I'm a very humble person and am not interested in making someone feel a way. Which I imagine he did. I know how I would feel if I were in his shoes. But he made me feel like my business was not appreciated and that I was complaining over minor areas missed. But it was quite a bit that missed. Overall, I had a good experience up until today and cancelled my service with pet butler.

Clover thanks Pet Butler!

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3 months ago

Amazing service i cant say enough good things they do a great job and send me a text when they arrive im so glad i found this service

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Petbutler M.

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4 months ago

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Petbutler M.

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7 months ago

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1 year ago

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1 year ago

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5 months ago

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8 months ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

They let me know when & they're starting service & very professional , they're quick & efficient

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2 years ago

Thanks to Jason who does a great job, very professional and courteous. Highly recommend if looking for this type of service.

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2 years ago

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2 years ago

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2 years ago

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2 years ago

Jason my Pet Butler guy is very nice. Always cleans up all the areas of dog feces. So glad to have him help us out. My dogs love him

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3 years ago

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2 years ago

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5 years ago

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Petbutler M.

Thanks for the 5-star review, Elsa!

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2 years ago

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5 years ago

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2 years ago

Highly recommend this company great prices for the service they provide. They also have deodorizing services.

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2 years ago

Justin is reliable, consistent, speedy, and does a great job. He always lets me know when he's on his way.

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3 years ago

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2 years ago

It's a quick clean up for one of those chores I don't have time to do. They are absolutely amazing! Highly recommend!

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2 years ago

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2 years ago

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3 years ago

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Thanks for the positive review, Sandra!

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5 years ago

I love this service! Frees up time and I have no guilt from procrastination poo piles!

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Petbutler M.

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5 years ago

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4 years ago

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4 years ago

I love my pooper scoopers from Per Butler!! It's one less thing I have to worry about. They are thorough and have great communication.

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Petbutler M.

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3 years ago

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5 years ago

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7 years ago

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Noel S.

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5 years ago

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9 years ago

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6 years ago

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9 years ago

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Review Highlights - Pet Butler

Jason really cares about his business and I truly appreciate that, especially since he is an animal lover.

Mentioned in 15 reviews

Read more highlights

Pet Butler - petwasteremoval - Updated May 2026

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