They were very honest and prices were very reasonable. I appreciate the service and never felt I…read morewas being talked over. I will definitely be a continuous customer.

Can't even give them one star. Took my daughter's car in while they were in town. there was a…read moreleak in the Sterling fluid. Had to take it back three times to get it fixed. They got home and it's leaking again. Terrible job and we are out all that money helping them out. Now they are trying to get it fixed again in another state! DO NOT TAKE YOUR CAR HERE! what a headache!

Staff is always friendly and service while quick is still top notch. Been coming here for a couple…read moreyears since we moved to Omaha area and feels like the manager still remembers me each time I pull into the bay.

I have had my oil changed many times and many different locations. These guys run a good crew…read more Manager was very kind and thoughtful. They ask if I want my tires rotated, thank goodness I did! One of my tires lug nuts was over torqued. If I would've got a flat tire out on the road, I would've been in a bad position. They do good work and treated me like family . This is my new spot for oil changes in.

I've been taking my Honda Pilot to Jiffy Lube since I bought it new in 2003. This location, for…read moremaybe the last 7 years or so. I recently bought a new car and haven't been driving the old Pilot as much. I noticed it was low on oil but I wasn't actually due for an oil change. So, I decided to finally take them up on their "free top off" service and see if it was truly that. Everyone couldn't have been nicer to me, despite me taking my car in for free service. I was shown into their waiting room and the guy asked if he could pour a cup of coffee for me. They filled up my wiper fluid and tires as well as 2 quarts of oil. Really great service all around and I was happy to see that top off really is free (I was wondering if they were going to try and up-sell me on something!). I will be back when it's time for a real oil change. Thanks!

I went here for an oil change and was told that my breaks were "metal on metal" and that I…read more"shouldn't drive and get them fixed ASAP" and was given a quote. I then took the car to my normal mechanic and my breaks are completely fine. The employee at jiffy lube went out of his way to show me the tool he used to measure and told his coworker "it's less than 1mm!" With a shocked look on his face. They also tried to upsell me on an engine filter replacement that had been replaced semi recently. Overall oil change was fine and fast. Just always get a second opinion. Price was average for what other oil change places are going for.

If you have custom wheels stay away from here. Had a set of tires I brought in mounted Friday…read more11/26/2021. First off took them 2.5 hours to mount and balance 4 tires that should have been my first clue something was up. They are reverse mount rims but this is the 3rd set of tires I have had put on them and the first shop that had issues, on top of that they charged me an additional 15$ a wheel for this, first time I have ever been charged for that. Second I get home my right front cap is missing, bolts still there showing it was over tightened, check the rest and guess what? 2 more same problem, third and if it was daylight when they were done I wouldn't have left cause I would have seen them but they scratched all 4 of my wheels. 0 out of 5 stars would not take my bicycle there for work. Pictures attached for reference of the quality you get

Apparently, Tuffy Tire doesn't service tires. Maybe they should change their name. Drove 20 min to…read moreget a nail pulled and tire patched and they told me they don't work on tires.

I've been going to Koplin Auto for years now and have always been treated with professionalism and…read morecourtesy. Their prices are fair and more affordable than most auto care places in town for the quality service that they offer. I will continue to take my car for all maintenance and repairs to Koplin Auto.

Travis need to go. Bad attitude . Rude . Unprofessional and very very inappropriate. This place…read moreis in a part of town where customer service comes first. Car problems are things that can be fixed. But when you get a guy who is just flat out rude and crosses the line makes things even worst. This was a simple inspection that turn into us dealing with Travis ego. Once George showed up his attitude did change. Now they kicked us out as if we were in the wrong for speaking our mind .

I had been getting my oil changes at Jiffy Lube for the last five years simply because it was fast…read moreand familiar. That changed after I tried Christian Brothers Automotive during a grand opening when they were offering free oil changes. I liked the experience enough that I decided to give them a shot again for my next paid oil change, and that's when the difference really stood out. Jiffy Lube's main advantage is speed. You stay in your car and you are in and out quickly. But Christian Brothers wins in almost every other category. The waiting room is clean and comfortable (even have cell phone chargers), the people are genuinely friendly, and the pricing has actually been better in my experience. I also appreciate that my car is returned clean, without the greasy or rushed feeling I sometimes had before. Scheduling is easy too. Their website makes it simple to book an appointment, so even though it is not a drive through experience, it still feels efficient and well organized. If speed is the only thing you care about, Jiffy Lube works. But if you value service, cleanliness, and feeling confident about who is working on your car, Christian Brothers Automotive has earned my business going forward.

Excellent respect to the customer Photo review of work…read morecompleted Estimates on future work available Not always the cheapest Extremely clean building and very presentable staff

Scheduled an appointment for an oil change and arrived 15 minutes early. Was told that they were…read morerunning over 2.5 hours late and wanted to know if I wanted to wait. I asked what was the purpose of an appointment and was told that they didn't matter. Will never go back. A call beforehand to alert me about the delay would have saved a customer.

Automotive: the worst automotive dept I've ever been to. They will NOT do what you ask them too…read more And then will blatantly over charge you. IE....ask them to put one type of tire on your car, and they will put on the more expensive tire, and then hold your vehicle ransom until you pay. And then when you ask to speak to store manager they will tell you they don't have one. And that there's nothing they can do about it.

Extremely Frustrating - Refusing to Take Responsibility for Alignment…read more I took my 2010 Mazda 3 to Firestone for an alignment, and since then, my car has been pulling and yanking dangerously. When I spoke to the store manager about it, he immediately said it wasn't the alignment and claimed the problem was my "steering pump." My car doesn't even have a steering pump, so that explanation makes no sense. I called Firestone corporate to explain the situation, hoping they would at least have the store inspect my car to figure out what's going on, but the store still refuses to look at it without charging me. I paid $145 for an alignment that has caused issues, and now I'm being told I have to pay again just to have them check their own work. This has been incredibly frustrating. I expected professional service and accountability, but instead, I'm met with incorrect information and unwillingness to address a clear problem caused by their service. This is not just poor customer service -- it's unsafe. I expected Firestone to stand behind their work, but instead, I'm left with a dangerous car and no support.

Overall, a very good experience. Called in and easily made an appointment. I find making an…read moreappointment online is not dependable so I always call. When I arrived they got to my car right away for an oil change. Everyone is responsive and friendly. The store was clean. In my opinion this was one of my better visits to a Firestone in the Omaha metro area. I would come back to this store in the future.

WORST EXPERIENCE! 2 weeks after getting a "premium complete…read morerear break service" which was extra on top of the cost of rotors and breaks, I discovered my parking breaks did not work. (My trucks parking breaks would need adjusted to new rotors). I was told to bring it in and they would take a look. I was then quoted a price for parts AND labor for new parking breaks. I then spoke with a manager as one would assume this is covered in a COMPLETE rear break service that was already paid for. Well, it should be relabeled as partial break service as 3 hours later and not hearing back from the manager I called and he informed me that his regional manager said all he could do to make it right was cover the labor. I asked how much just the parts would be and it was more than what they originally quoted me to begin with!! The only "good" thing about this was I later discovered the break job they did do, had hardware incorrectly installed. Which would have created issues down the road! I would not trust them!!!!

I do not often write reviews, but Brakes Plus in Village Point is deserving of my time to do so. I…read morehave a collection of Classic Mercedes-Benz vehicles, and while I was turned away by numerous other service centers when trying to have 'basic' work completed on my 1975 450SL Roadster - the Brakes Plus team was more than happy to help me both diagnose and perform both general maintenance and a few various repairs which were needed. I worked with Jake, and his years of experience in regard to transmission/differential work left me extremely confident. Their Master mechanic took the time to inspect the ENTIRE vehicle, did NOT try to upsell me, and was completely transparent as to the work which he recommended be completed. Moving forward, this is the only shop in the Elkhorn area which I will trust with my vehicles.

Thursday night (12/19/24) I discovered I had a flat tire. I figured since I recently bought a set…read moreof four tires from Jensen, and gave my daughter my gold card to get her a set of tires, I'd call Jensen at 7am on Friday morning. 7 am on Friday 12/20/24 I called Jensen to come in to fix a flat tire. The employee at Jensen apologized, and said they were completely booked for the day. I called discount tire, got a friendly person on the phone, told me to come on down, may be a wait, but if I get there soon, he says I can get out by noon. Go down to Discount Tire give him my keys, my info and I go home. 11:00 I get a text my car is done. Head back down to Discount Tire, where the young man thanks me for entrusting them to repair my tire, and appreciates my patience. I ask how much do I owe and he says, "No Charge!" I learned something new. Just because a business preaches customer loyalty, promises free tire rotation and repair, don't really appreciate your business. Their saying is just a gimmick. I also realized where I WILL NEVER go to again, to buy tires. Thank you Jensen for letting me know I ain't poop, to you. My girlfriend needs tires soon. I assure you we'll go to Discount Tire. This close to Christmas, on a Friday, so thankful Discount Tire did not turn me away.

I called Discount Tire after I realized I had a slow leak in one of my tires and thankfully they…read morewere able to take walk ins the same day without an appointment. The whole process from the time I arrived to me back in my car with a patched nail hole was about 2 hours. A little longer than they quoted me, but I expected this much given I was a walk in and didn't have an appointment. The staff and technicians here were great and handled everything from start to finish with professionalism. Best of all, for a simple tire patch (nail repair) it is free of charge! I will definitely be back for any future tire needs.