I'm incredibly impressed by the service we received today. We're from out of town and discovered a…read morecrack in our tire late in the day. When the first tire shop couldn't fit us in, they called down to Firestone to see if they could fit us in. The manager Carlin even stayed late to make sure we were taken care of and stay safe on the road for the rest of our trip. I'm so so grateful for their service and kindness.

If you have black rims DO NOT take your car there. Paid for a service and they damaged my rims…read moredue to someone not knowing how to properly take tires off of a rim. Not one but all 4!

I would not recommend Omaha Car Care based on my experience…read more I dropped my truck off on Thursday, but it wasn't even looked at until around midday Friday. Before leaving it with them, I explained to Mike exactly what the issue was. The fuel pickup needs to be replaced, and since the tank would already have to come down, I asked him to replace the fuel pump at the same time and do an oil change. I specifically told Mike that my truck will only allow me to use about 3-4 gallons of fuel before it won't start anymore. Instead of actually diagnosing that issue, he simply let my truck idle for roughly 8 hours and then told me everything was fine. He also claimed he put a scope into my fuel tank and said it was "rusted." This is an Arizona truck that has been in Nebraska for less than a year, so that claim makes very little sense. The most frustrating part was when I asked if he had removed fuel from the tank to see if the truck would stop running once it got below the 3-4 gallon threshold I had described. His response was, "Oh, I guess I could've done that." That should have been one of the first diagnostic steps. To top it all off, he said my truck has a lower-end engine knock and claimed that prevented him from doing the oil change. I left feeling like the actual issue I brought the truck in for was never properly diagnosed. The only positive thing I can say is that they didn't charge me for the service. However, I still lost time, got no answers, and now have to take my truck somewhere else to have the problem diagnosed correctly. I won't be returning.

Advertising and communication. You can't do everything the dealer does . You don't have the…read morediagnostic equipment or expertise . I've learned that firsthand after a $1200 cruise control fix. Nice business plan Omaha car care.

Dropped my 2014 Jeep Cherokee off 07/30/2024 due too my vehicle not starting. My vehicle sat at…read moretheir location for two weeks before touched which my appointment was for 7/31. After calling for weeks and getting the run around, my father went up to the 84th L location where the truck was still sitting outside which they had told me it was going to be towed to another location (65th L) where they have been working out of due to storm. The next day they magically contacted me and said my ignition module and ABS module were bad. Not once after they did the diagnostics to determine those modules were bad did they bring up the brake booster, which would've showed when they hooked the vehicle to the computer to determine the modules were bad!. Had a prior diagnostic done from the Jeep dealership which the brake booster did not show up as needing to be replaced, only showed lost communication to a module. Took about two weeks to repair. Paid $2500, when I picked up my vehicle all these lights were on my dash which wasn't on there when I dropped my truck off. Brake light, Airbag, and mile odometer was flashing. They advised when I picked up my vehicle that something was wrong with my brake booster, which is connected to the ABS module they said they had to replace. I requested to see the old modules to ensure they were replaced and they were not provided. Prior to this they told me they were having a hard time programming the ABS module. I still reiterated that the lights on my dash were not there when I towed the vehicle to them. They advised for additional $1200 they can repair the brake booster that they damaged.

AVOID AT ALL COSTS!!! If I could give this a ZERO StarsI would! My husband took in his pickup truck…read morefor a check engine light after paying $240 plus dollars for a $7-$14 Dollar Part (Temperature Sensor) to be put in which i am not a car person at all but that seems a little ridiculous and should of took the advice of the other reviews about taking advantage of people. In which I definitely regret now!! After paying he noticed a huge door gouge on the paint on the drivers door. He called and talked to Paul which was very dismissive and acted like he was the problem never once asking for the truck to be returned so they could take a look at. Only after posting a Review did they at all Care only because they had a bad review, because that affects their business of course. After he wasn't contacted the next day he went into the shop and talked to Paul again, Paul saying that he had to talk to the owner John about resolving the issue which is understandable. After waiting all day for a response he finally got a call from Paul grudgingly saying that they would want the car back to have someone come over and touch up the paint, of course not a body shop but a alignment and wheel shop. He told them that he didn't feel comfortable bring it back to the same people that damaged it and he asked for a actual body shop to do the work of course after explaining that to Paul he said no this is the only way and that's it! They will NOT take care of you! Only grab your money and anything beyond that is not there problem!

I had been getting my oil changes at Jiffy Lube for the last five years simply because it was fast…read moreand familiar. That changed after I tried Christian Brothers Automotive during a grand opening when they were offering free oil changes. I liked the experience enough that I decided to give them a shot again for my next paid oil change, and that's when the difference really stood out. Jiffy Lube's main advantage is speed. You stay in your car and you are in and out quickly. But Christian Brothers wins in almost every other category. The waiting room is clean and comfortable (even have cell phone chargers), the people are genuinely friendly, and the pricing has actually been better in my experience. I also appreciate that my car is returned clean, without the greasy or rushed feeling I sometimes had before. Scheduling is easy too. Their website makes it simple to book an appointment, so even though it is not a drive through experience, it still feels efficient and well organized. If speed is the only thing you care about, Jiffy Lube works. But if you value service, cleanliness, and feeling confident about who is working on your car, Christian Brothers Automotive has earned my business going forward.

About two years ago, they replaced a battery and charged me $375. I was shocked, but had too much…read moreto deal with having just moved here, so I paid it. Fast forward to now. Their 5 year warranty battery gave out in less than two years. I got a new one for $129 at Walmart. CB didn't seem to want to deal with the warranty, telling me on the phone they need to check the vehicle to see why my car was draining the battery before any talk about a refund or partial refund. The battery had side posts. CB used old stripped posts that caused my battery to only have a weak connection at best. The result. My car got stranded just off a freeway ramp. I had to wait two hours for AAA to get there and tow me to a place that discovered the issue right away and replaced the battery posts with new ones. Now it runs perfectly, no thanks to UnChristian Brothers. Needless to say. They lost a customer.

Christian Brothers Automotive was able to help us in a bind as our alternator failed while driving…read moreour Sprinter van across country. We were able to get a same day appointment, they had the parts needed for our sprinter (which is rare), and had the job complete in just a few hours. Thankfully, they also had a garage large enough for our Sprinter (also rare in our experience). They even accommodated our whole family in their waiting room while they worked (my husband, our 7 month old baby, our 2 dogs and me). All in all, we had a great experience in an unfortunate situation. The customer service was amazing and we highly recommend services here.

I brought my RAM 1500 to this shop because the 4WD was not working. That was the entire reason I…read morebrought it in. After paying $200 for their diagnostic, I was handed a 10-page report filled with recommended repairs--but somehow it still didn't tell me why my truck wasn't going into 4WD. Now they want to charge me another $175 an hour just to continue diagnosing the 4WD system. Seriously? I brought the truck in because the 4WD wasn't working, paid $200 for a diagnosis, and left without an answer to the problem I originally brought it in for. To make matters worse, they charged me $25 for a couple gallons of gas because the fuel level was low. I understand gas costs money, but charging $25 for a couple gallons on top of everything else just adds to the feeling that they are looking for every possible way to add another charge to the bill. My experience was extremely frustrating and disappointing. It feels like Jensen Tire 2.0--nickel-and-diming customers instead of focusing on fixing the problem they came in for. I would not recommend this shop based on my experience. If you bring your vehicle here, be prepared for the possibility of paying for diagnostics, getting a long list of recommended repairs, and still not getting the original problem resolved.

great quality of work the people there are very friendly and knowledgeable have no issues with…read moretheir work changed out a filter and fluid for transmission will get more work done with them in the future

I scheduled a windshield replacement with them on Saturday, however , no scheduled time. He did…read moregive a 3 hour window, but again, no set time. When we got there he said it was for the following week. When I showed him the communication, he said he did apologize but said he couldn't fit me in so we agreed on the following week. He followed up later with a referral to America Glass on 13th and Vinton, who gave us a better price and better communication. I may, however, try these guys in the future but I recommend better communication

Steve ran point on installing 3 new tires on my vehicle (hit a Jurassic sized pothole on I80 and…read morethe dealership I was towed to replaced the damaged one - it was about time for new tires anyway so it worked out especially with winter arriving soon here in the Midwest. Made an appointment at 0800 and I was out of there at 0820. Very professionally run / pit crew style shop with zero markup pressure and customer service honored price match request. First time customer but I look forward to being a repeat customer in the future.

We have used this location a few times and have always had a good experience. I had hit something,…read moreand it knocked my alignment off. With no appointment they got me in, rebalanced and rotated my tires at no charge in under an hour. I cannot recommend this location enough!

Needed a new catalytic converter and house of mufflers & brakes was amazing! Ashley and her team…read morewere extremely helpful, communicative and quick to resolve the issue. I was back on the road in no time & really appreciate all their hard work! Highly recommend this place!!

I went in due to a rattle/vibration in my exhaust. I was able to have my vehicle diagnosed…read moreimmediately and fixed quickly as well. Very friendly, very straightforward folks. I'd definitely return. Thanks!