Thursday night (12/19/24) I discovered I had a flat tire. I figured since I recently bought a set of four tires from Jensen, and gave my daughter my gold card to get her a set of tires, I'd call Jensen at 7am on Friday morning. 7 am on Friday 12/20/24 I called Jensen to come in to fix a flat tire. The employee at Jensen apologized, and said they were completely booked for the day. I called discount tire, got a friendly person on the phone, told me to come on down, may be a wait, but if I get there soon, he says I can get out by noon. Go down to Discount Tire give him my keys, my info and I go home. 11:00 I get a text my car is done. Head back down to Discount Tire, where the young man thanks me for entrusting them to repair my tire, and appreciates my patience. I ask how much do I owe and he says, "No Charge!" I learned something new. Just because a business preaches customer loyalty, promises free tire rotation and repair, don't really appreciate your business. Their saying is just a gimmick. I also realized where I WILL NEVER go to again, to buy tires. Thank you Jensen for letting me know I ain't poop, to you. My girlfriend needs tires soon. I assure you we'll go to Discount Tire. This close to Christmas, on a Friday, so thankful Discount Tire did not turn me away. read more

I called Discount Tire after I realized I had a slow leak in one of my tires and thankfully they were able to take walk ins the same day without an appointment. The whole process from the time I arrived to me back in my car with a patched nail hole was about 2 hours. A little longer than they quoted me, but I expected this much given I was a walk in and didn't have an appointment. The staff and technicians here were great and handled everything from start to finish with professionalism. Best of all, for a simple tire patch (nail repair) it is free of charge! I will definitely be back for any future tire needs. read more

I'm not certain why this site doesn't always get 5 stars. The staff was courteous, friendly and extremely efficient. They had our flat fixed in 30 minutes and managed to process a line of 8 people in under 20 minutes. I highly recommend them. read more

Always been the go to store for tires. Nicholas however has a terrible attitude and is rude. Other stores are much better.

They are fast to respond n get the work done quick every time. Love the price match guarantee and tire warranty.

Beronica was extremely patient and helpful. I am visiting family from Colorado and needed new tires. She worked with me to help with a warranty issue on my old tires. No hassle and a great price for new tires to get me home. I have always been treated well at discount tire. This has been my go to tire shop for about 8 years. I live in Colorado and the experience at my local Discount Tire is just as top notch. read more

I waited an hour, which I didn't mind to get a screw taken out of my tire. The employee informed me that my tires were too bald to fix and needed to replace. My tires are far from bald and I believe he never intended to fix and only push new tires. read more

Discount Tire - Screw - Wheel & Rim Repair Near Me - Omaha, Nebraska

Friendly, even when busy. Like the fact they are all over country and linked to each other

Holy guacamole! I was absolutely baffled by their superior service. They were very gentle with my baby, (thank you for not hurting her). The way they refunded all my money after just for being a great customer. Thank you y'all for the free set of wheels. read more

Good place 10/10 it is making me write more words so theses are my "more words". I love this place nice people

This place was way out of my way, but they had the tires I wanted and an appointment option that worked for me. So efficient. They had me in and out and took extra precautions with Covid. They were very kind and helpful - and affordable, while I am not sure I will frequent this store since it is so far from me, I am just so thankful it was such a great experience. read more

Why in the world is an appointment schedule offered? I made an appointment a month ahead of time to get a tire rotation. On arrival they told me it would be an hour and a half wait. You have got to be kidding! Not worth it. read more

I ended up going to the location off of 170th and maple. They scheduled an appointment and were great. this was a while back I just forgot to update. read more

Made an appointment to have a tire fixed assuming that by scheduling I would get in and out. 45 min after arrival they still hadn't even pulled my car in. I watched them take walk-ins ahead of me - no appointment and yet they were serviced more efficiently. Very disappointing. Will not go back. read more

What a difference! Discount Tire exceeded my expectations and earned a customer for life. The review from Chris O., which will be right below mine if I type quickly, says what I was planning to say. Like Chris, I also had an excellent experience and was charged NOTHING, ZERO, Nadda. No kidding. The professionals at Discount Tire had me back on the road in a half an hour, minus a pesky nail, and thrilled to have found such an establishment. FREE is wonderful, but trust is important also. Without trying to up-sell, or add on something, they informed me a needed rotation would be complimentary as well. No sales scam, just valuable information. Model corporate culture. Overjoyed to finally "have a guy," as in everyone who works for Discount Tire, in the mechanical world. No question where future tires will come from, and who'll I'll call first no matter the problem. Albeit Chris, Big Hawian, and I, puny Husker, are extremely special, I am confident the fine folks a Discount Tire will treat you well also. You won't even have to name-drop by telling them I sent you. They'll good care of you and your whip; it's what they do & how they do it. Try them and you'll see this is an honest review from a real person. You're welcome. read more

When I called shopping around I spoke with Steve. Steve understood that I was calling a place called Discount Tire for a reason, to get cheap tires. He was amazing, very good at customer service and not a pushy salesmen at all. Steve completely won me over when he said he'd match any price and that he'd love a chance to earn me as a customer. Customer service is very important to me and to me that is understanding what the customer is looking for and accommodating that. I bragged about Steve to my boyfriend on our way to the appointment. When we got there we were greeted by Brian who took our keys, brought the car in, and called me up to take care of what I thought was the payment. Instead he proceeded to sell sell sell our faces off. I don't think he meant to but he came off as very condescending, saying things like money shouldn't be an issue and he'd never put the tires we were trying to by on his car. I tried multiple times to hint that we were just trying to get the tires we originally talked to Steve about but he wouldn't have it, pulling my boyfriend and I over to the tires and teaching us what tread is. To be honest, he made us feel like we really didn't have the option to buy the original tires we wanted. When he realized two broke 22 year olds weren't going to spring for "the same $700 tires he puts on HIS truck" he pushed the tires that were just slightly better than the ones we were going to originally purchase. We finally agreed to not only the tires but also signing up for a credit card even though we kept telling him we had the money to pay it all right then and there. To top it off, as my boyfriend was filling out the card application, he made the comment, "THAT'S how much you make?" Yes, we all can't be wildly successful tires salesmen, can we? Aside from Brian, we were very impressed with how quickly the tires were changed. And Steve is a damn gem. I really wish it would have gone differently, but we will definitely not be coming back to this location again. Tone it down, Brian. read more

They are efficient and fair. I always recommend to my family and friends when they have any kind of tire issues

Excellent place for tires! Been going there for several years now. They are quick and they don't pressure you. Great prices. I brought my business vehicle which had a nail in one of the tires. I have never purchased anything here for this car and they fixed it for free. Great place! read more

Discount Tire - Wheel & Rim Repair Near Me - Omaha, Nebraska

Been to this location a couple of times for free tire repairs. Finally bought a set of tires from them. As per usual, the service was awesome. Prices are right in line if not better than anyone else in town. Won't go anywhere else for tire work from now on. read more

The service at this Discount Tire store was excellent, when my wife and I stopped while traveling during a cross-country trip to have the tires balanced and rotated. The Manager, Brendan, was quite professional as was his staff. I would highly recommend this store! read more

Discount Tire - Wheel & Rim Repair Near Me - Omaha, Nebraska

I bought the last two sets of tires at this location but I will never go there again. Called ahead, dropped off my car and was told 1.5 hours. I went back after two hours, I figured even if they weren't done I would just sit and wait. When I got dropped off I saw my car in the same spot and no tires on it yet. I walked inside, all the sales guys were gone, an installer came out and asked if I was picking up. I explained I was here for the car still in the lot untouched. His response was "oh that the next one we'll be bringing in". I informed him not to bother and asked for my keys, he handed them to me with an attitude like I was wrong for pulling my car without the tires. I know what happened, the people sitting waiting came in after me and wanted to wait so they serviced them first thinking they already had my sale. Be careful, your only valued while you're still a potential customer. After they think they sold you, you're not even worth a phone call letting you know your car won't be ready. Ken H read more

I did a ton of research before deciding on a set of tires for my 4Runner. Stopped in dealt with Carl and his crew. They matched the lowest price I could find on the net for a set of Cooper Discoverers ATP's in my size. They had every guy in the shop doing something working on my truck. Eli even set up a rim on my truck so I could see what they would look like. They treated me as good as anywhere I have been for tires. They care about the customer and youre vehicle as if your family. The guy in charge of the shop (Eli) was excellent to work with he checked everything out before the job was done and put on a better spare on the truck as well. I would highly recomend these guys! Couldnt be happier Chris read more

Had two tires that kept losing air and went in to have them checked. Great people! Everyone was very nice and they fixed both of the tires. Great service and professional. read more

Great people, if you have a problem please ask for the manager! We do whatever it takes to insure we can earn your business! Lower price? No problem we have the widest selection of ANY tire distribution center. read more

I had a slow leak in on of my tires and had no idea why or if it was repairable. I went to Discount Tire because it was on the way home from work but when I arrived I found that if the tire could be repaired safely they would repair it at no cost to me. Some places may use that as tactic to get you to buy the tire but it was a pleasant surprise when they said they were able to fix it at no cost to me. The polite sales associate then explained what stage my tires were in and wrote down a few different quotes for me to take home. It was a very great experience and I will definitely recommend them to all of my friends and family. read more

This is the new store at about 173rd & Maple. They have a good selection of tires, and do all types of car repairs. They do good work, are very helpful and trustworthy, too. I'll buy tires from them again. Ask for Damon. read more

I've used this store for 3 of my vehicles now and will continue to use them for all my future vehicles. The staff is very friendly, unlike some other shops around town. I have custom wheels on one of my vehicles, and after having an entire set get damaged by a different tire shop in Council Bluffs, these guys have been my go-to place for tires. read more

These guys are so helpful! I purchased 4 new tires in January and just a few months following I hit a pot hole that punctured the wall of a rear tire. I swung in and within 20 minutes I was in and out with a brand new tire! Very friendly and thorough staff, I'd recommend Discount Tire on West Maple St to anyone! read more

Amazing customer service. Honest and fair. They didn't treat me like an idiot because I'm a woman (rare in the entire auto industry)! I will always go back to the west maple st. Discount Tire. I thank them for taking great care of me and helping to keep my family safe on the road. read more

Guys here fixed the 'sound underneath my car' in less than 30 min (without an appointment), diagnosed and fixed the issue for free, they are very generous and loyal to their customers and will not rip you out of your money at all ! Honest, quick, and dependable (also conveniently located!) read more

This store is the best! Carl and his crew absolutely rock! I'm due for my first free tire rotation on my new tires and they are so accommodating to my schedule. I researched pricing and Discount Tire had the best price. Their customer service excels expectations! read more

DID NOT get ripped off! Yesterday, I took my car to Discount Tire Store around 168th and Maple, because the two front tires slowly leaked air. I expected to buy two Michelin tires, out the door, for around $350. But, I asked Carl of Discount Tire to check the problem, first. He advised that the slow leaks were due to corrosion, which he removed, so buying new tires was not necessary after all. Needless to say, I was delighted. My recommendation is to go to this location of Discount Tire, and be sure to ask for Carl, the manager. read more

Just stopped by 5 minutes before for they closed to see about getting in for new tires. They stayed after hours to change my tires and helped another customer that came in after me to refill a low tire. Very fast and friendly staff. read more

A good reliable place. Bought 4 new tires once and brought a different car in for a slow leak and they repaired it quickly for free.