I bought a car at a buy Pay here about two weeks ago. It needed an oil change so I went to Jiffy…read moreLube against my cousin's advice. She said she goes to grease monkey, but I went to Jiffy Lube because they were closer to my home. I really really really wish I would've went to grease monkey. Half of the things I needed I didn't get at Jiffy Lube because the price was already 125 just for the oil change alone. But I needed an air filter and one of my headlights was out. It would've been an additional 70+ dollars for the air filter and the headlight in addition to the 125 I paid for the oil change. Had I gone to grease monkey not only would I have saved on the oil change, but I would've gotten my headlight done for free. That's what happened today. The headlight itself cost five dollars at Walmart and when I got to grease monkey since I had the part myself, they literally changed my headlight for free. I haven't been able to drive after dark for two weeks, but they have taken a huge relief off my shoulders. Not only that they topped off my fluids and zip tied my bumper which was falling down in one area. Again, all for free. I really really really wish I would've went to them sooner because Alex, who is amazing for an 18-year-old, and Cadence were super friendly and very informative. Actually, everyone was but I wouldn't have been able to remember all of their names lol but I specifically wanted to shout out Alex and Cadence. They have a return customer going forward, and I'll be sure to thank my cousin for the recommendation. I'll also kick myself for not listening sooner lol

Very efficient did not have to wait long. Good customer service and let me know about replacing my…read morefilters.. Fair and honest, especially since I am a female. I am very cautious where I take my car. I have been screwed before.

Amazing people, they knew exactly what was wrong with 1997 oldsmobile bravada. . Love them to…read moredeath . . They fixed the transmission shifter. That had just stopped going into gear, they found the part Amen .

Brian at Perry Auto Care reached out and went above and beyond to work on my car. Alot of the work…read moreI think he had done himself. Miscommunication was a large part that got straighten out. I appreciate his reaching out and will definitely use his services again.

The owner of Honest Auto Repair, Larry, was the service manager of a local car dealer's service…read morecenter when I met him. I was introduced to him by word of mouth marketing; a co-worker of my wife's mentioned him to my wife when her vehicle wouldn't run after she arrived to work. We called Larry and he came over with a jump pack, got the vehicle going, said it was the alternator and he could have it ready in two hours. Almost to the minute, two hours later I got a call, car was ready and the price was his very reasonable estimate. The dealership was taken over by new management. They wanted to go with more "industry-standard" pricing and upselling. Larry was not a fan and resigned rather than follow the pressure to pad bills with pre-determined hours for a service, or trying to push additional repairs that may not be needed immediately. Within a month, the dealer had to close the service department, and was towing repairs to a second facility. Within a year, the dealership closed down. Larry opened Honest Auto Repair. He is pretty much a "one man" operation, and he keeps his estimates fair for parts and labor (my brakes were squeaking last November when the first snow fell, and I asked him to check them out. He said he brushed the rust off them, so the squeaking stopped, and quoted me a price to repair them, but said I could probably wait until spring for the work. There was no charge for brushing the rust off. I got through the winter just fine, and in May the brake light on the dash board came on. I took the car back to Larry, and he did the work, for his quoted estimate from November.) He handles the maintenance that he is equipped to do, will make recommendations for anything he isn't prepared to do, and his warranty is his personal commitment to "make it right" if your repair doesn't hold up. It is the way business should be done.

I was recommended to use Honest Auto by a friend. Great recommendation. Pricing is fair, work is…read moredone quickly, and they only do necessary repairs. I have taken my 2009 car to them on more than one occasion for totally unrelated issues. Each time, I am happy with the work and experience. I took my car there one time to get work done and I recommended doing something else to car and they asked, "why?" They asked if I was having trouble or any issue and used the common sense of "if it isn't broke, don't fix it." I think another garage would have seen $$$ and performed unnecessary work. In my opinion, they are truly honest.

I have taken several cars there over the last couple of years. Always very friendly and service is…read morefast. I would reccomend Buchannan's to any one looking for car repair especially for slightly older cars and you will get the job done right at a reasonable price. There's a reason why they have been around for 40 + years.

Helpful, fair and honest! Appreciated their honesty and telling me how much it was going to cost to…read morerepair a car that probably was not worth repairing and the upcoming maintenance problems they could see happening soon.

Dropped my 2014 Jeep Cherokee off 07/30/2024 due too my vehicle not starting. My vehicle sat at…read moretheir location for two weeks before touched which my appointment was for 7/31. After calling for weeks and getting the run around, my father went up to the 84th L location where the truck was still sitting outside which they had told me it was going to be towed to another location (65th L) where they have been working out of due to storm. The next day they magically contacted me and said my ignition module and ABS module were bad. Not once after they did the diagnostics to determine those modules were bad did they bring up the brake booster, which would've showed when they hooked the vehicle to the computer to determine the modules were bad!. Had a prior diagnostic done from the Jeep dealership which the brake booster did not show up as needing to be replaced, only showed lost communication to a module. Took about two weeks to repair. Paid $2500, when I picked up my vehicle all these lights were on my dash which wasn't on there when I dropped my truck off. Brake light, Airbag, and mile odometer was flashing. They advised when I picked up my vehicle that something was wrong with my brake booster, which is connected to the ABS module they said they had to replace. I requested to see the old modules to ensure they were replaced and they were not provided. Prior to this they told me they were having a hard time programming the ABS module. I still reiterated that the lights on my dash were not there when I towed the vehicle to them. They advised for additional $1200 they can repair the brake booster that they damaged.

AVOID AT ALL COSTS!!! If I could give this a ZERO StarsI would! My husband took in his pickup truck…read morefor a check engine light after paying $240 plus dollars for a $7-$14 Dollar Part (Temperature Sensor) to be put in which i am not a car person at all but that seems a little ridiculous and should of took the advice of the other reviews about taking advantage of people. In which I definitely regret now!! After paying he noticed a huge door gouge on the paint on the drivers door. He called and talked to Paul which was very dismissive and acted like he was the problem never once asking for the truck to be returned so they could take a look at. Only after posting a Review did they at all Care only because they had a bad review, because that affects their business of course. After he wasn't contacted the next day he went into the shop and talked to Paul again, Paul saying that he had to talk to the owner John about resolving the issue which is understandable. After waiting all day for a response he finally got a call from Paul grudgingly saying that they would want the car back to have someone come over and touch up the paint, of course not a body shop but a alignment and wheel shop. He told them that he didn't feel comfortable bring it back to the same people that damaged it and he asked for a actual body shop to do the work of course after explaining that to Paul he said no this is the only way and that's it! They will NOT take care of you! Only grab your money and anything beyond that is not there problem!

Prompt service. Very fair price. Excellent quality work. Overall outstanding experience. Anthony…read moreexplained clearly to me and did a great job. If I had a business, I'd want to hire him. I will take my vehicles to them first from now on. Five Gold Stars.

Excellent experience here, got a flat tire while in Omaha for work and they were able to get it…read morefixed and get me back on the road. Super appreciative of these guys!

These guys are absolutely on the level…read more Small mom & pop operations like this are far more likely to do good work and I don't think I have ever met anyone that has delivered more than Joe. I got a 2001 Chevy S10 with 93k miles on it a year before. Starting a new career in IT contracting, I figured it'd be a good idea to get my beloved little rustbucket looked at. This thing was, not just abused, but neglected for several years. Joe found every last problem with the motor. The sheer scope of issues with it that Joe managed to find and repair is insane. Thank goodness I had a nest egg saved up just for such an occasion. They invited me right over to the lift to see the problems with my own eyes. When I turned the truck in the next day, they were even kind enough to drive me home since I lived in Bellevue. Not just that, but when the truck was finally done after discovering even more issues (namely a timing chain so loose it's a wonder the truck ran at all, with the valves a full eighth of a rotation behind the crankshaft) and repairing them. It was held back for another day due to starting issues traced back to the timing sensor, something he insisted on eating the cost of due to how long it's been in service (about a week). After that they were happy to pick me up. The truck since then has been running like an absolute dream. I've driven 450 miles in the span of 3 days working all across Western Iowa/Eastern Nebraska, about a hundred miles out from the Omaha Metro at max. I cannot thank them enough for their incredible quality of service, mechanical and customer. I will not trust any other mechanic until I'm forced to stop going to Joe's.

Awhile back Joes wife cries in my arms that my windshield was broken overnight in their parking…read morelot. She said they would fix it for free. The next day Joe refused to fix it. Joe is a crook. If you are a Veteran stay away.

The team at West Omaha Auto Service is always very respectful and helpful. They have been very…read morequick with diagnosing issues and providing great service. Highly recommend having them at the top of your list when looking for services!

I had some type of plastic/fabric bed sheet wrapped around my drive shaft - to the point where I,…read moremy brother-in-law, and my tow truck driver couldn't get it off - and west O got it done the next morning. I've owned a Cadillac for less than 2 months and don't trust any mechanic in omaha, so I was expecting this to be an arm and a leg. They charged me about a half hour service/labor fee - so I was thrilled that it didn't even hit triple digits ($100+). I never write reviews, but I have no reason not to go back to these guys next time. Hopefully that sticks and they become my go-to place I recommend to family/friends.