Wanted to start off by saying this location is amazing as a first time customer they handled me &…read moremy vehicle with such great care and consideration. John specifically was a great help from me calling at work with millions of questions to getting me in before the end of the day, he held a great attitude and was such a blessing! It's worth your buck & mileage to make it over to this store 100% will be back!:)

Steve ran point on installing 3 new tires on my vehicle (hit a Jurassic sized pothole on I80 and…read morethe dealership I was towed to replaced the damaged one - it was about time for new tires anyway so it worked out especially with winter arriving soon here in the Midwest. Made an appointment at 0800 and I was out of there at 0820. Very professionally run / pit crew style shop with zero markup pressure and customer service honored price match request. First time customer but I look forward to being a repeat customer in the future.

I have been going here for over 20 years and I would not go any other place when it comes to Tires…read morefor any of my Vehicles that I have owned. GREAT Prices and Very Professional services And Treat you like your Family. They Know What works best for your Truck or Car. In Fact I will be calling soon. Thank You All for everything You Do.

A tire is tire, nothing spectacular about that. But the people at Omaha Casing Company bring that…read morehoe hum tire to a new level. They are warm, friendly, courteous, and they know there stuff. I really like doing business with people who I feel are honest . So if you are in need of tires, wheels, or rims, give them a try. I'm sure you won't be disappointed.

Super rude and unprofessional. the guy cut me off mid sentence to say " yeah well you need to leave…read morecome back another day if you want" when I got there between 5:30 - 5:40 and online it says til 6:00pm. and then turned away to talk to someone next to him when I asked something else right after.

I hit a pothole that messed up my tire. Came here and paid great price and got fast service.read more

Great experience! Mike Kline helped me and he truly went above and beyond…read more Had low pressure on my 2017 Chevy Tahoe. Went to Jensen Tire in Elkhorn and they turned me away say they couldn't do anything with a lock nut. I had no clue what a lock but was. They said it was a key for the tire. Said to go to Luke's Tire. I called called Lyle's tire at about 3:15 from Elkhorn and they said to come on in (they close at 4 on Saturday's) so they can look at it. Got there at about 3:40 and Michael came right out and found the nail. He brought it back to see if they could get the lock but off. Once the car was in the back, Mike came to talk with me and explained what a lock nut was and even showed me what a "key" looks like. He was SO patient and willing to teach me why it's not a simple fix. I learned a LOT! Even though they were closing soon, he never rushed anything. Thankfully, they were able to fix the tire without damaging the black rims. Mike was worried that if I got another flat, it may be a worse situation to where I might be stranded. So, he said he would do some research to see if he could replace the remaining three lock nuts with regular black ones. It didn't even take him a week to follow-up. I will never go to another tire place! Truly professionals that know their product and care about their customers safety and budget. Mike was amazing! He took the time to explain the severity of the situation and never rushed anything, ensuring I understood what was going on with my car. Thank you!

Stopped by Liles first thing Saturday morning after noticing a flat tire and they immediately jump…read moreto action and got me patched up. Really appreciative for their professionalism and speedy response.

Don't recommend…read more After being jerked around rescheduling tires that kept being delayed delivery , they did not balance my tires and left the old weights on. Needed balancing bad, tires bounced the car like a horse. But he Charged for balancing. Discount tire took care of me after I told them my situation.

AMAZING SERVICE! I had a flat tire on the interstate while I was in Omaha. Not only did they get me…read moreright in but they did amazing work. Truly a life saver when I was traveling alone from Iowa. So nice to have such great personalized service. Please go and support this local small business.

I have a old GMC pick up. D and D went above and beyond in…read moreinstalling a new carb. On my truck. I would not hesitate sending anyone I know there for service. They are fair, honest and customer centered. Top-notch!!

This review is a tough one…read more...... **********UPDATE********** The company reached out to me directly within minutes of my review which shows they truly care about their customers and I am certain that they will do everything they can to make sure not only the service but also the customer experience is a "5 Star" every time in the future. For this reason I updated my review from my 3 star to a 4 star right away. A company that truly cares and reaches out is hard to find these days. Thank you Sue, for being on the ball. I can't wait to come back and review this location again - not that I ever want to be at a tire shop (kind of the same deal as a dentist. Hahaha), but when needed it is sure nice to count on great companies to help me out. ***************** The Good: They do an amazing job at getting the job done professionally and efficiently, which is important to get big rigs back on the road! Love that about this place The Bad: The manager, AJ, is just not a happy person most of the time I get here. Not sure if he just comes across that way; however as a manager looking to keep customers a little bit of a positive attitude goes a long way! You can catch him in a good mood every once in a while but not knowing which attitude you get, feels like a gamble of how grouchy can he be... The Ugly Truth: Having read this far now explains the tough decision on how to rate this place. It's a definite 5 stars for the work, service and professionalism from the tire techs and workers. Dealing with the manager at the counter is a whole different ball game. He would get a 1 star at best 90% of the time when I have to deal with him. The downtown location is a much friendlier place to go to and just a great in their work. Sonic you have the choice I'd drive the extra few miles to go there for a smile and same price. Change your attitude= get more stars... Too many other options in town that take care of your tires with a smile!

Great customer service! Quick repair! Great prices! Could not ask for more! I will be recommending…read morethem to family and friends.

In my opinion, they are using inferior quality brake rotors and hoping they last long enough to get…read morepast the warranty period. Here's why: Got front brake pads and rotors installed. A few months later, I had a pretty bad vibration in the front end. They diagnosed it as a warped rotor, turned both front rotors and everything was fine. A few more months later, the vibration came back. They diagnosed it again as a warped rotor and replaced both front rotors this time because they could not be turned again. Another month went by and guess what, the vibration was back. This time they said the rotors "looked fine" and it was a loose tie rod end. They replaced the tire rod end and did an alignment. As I was paying for it, the mechanic brought out my keys and said there was still vibration, but I needed to buy higher quality rotors, maybe titanium. So at least one of the rotors that "looked fine" was still warped. They chose the rotors that were installed. I was not asked, nor given an option for higher quality. This is a midsize SUV, not a high-performance vehicle that would need titanium rotors. So now I still have a warped rotor and I'm gonna have to pay somebody else to do a brake job with quality parts. Never going back.

Great shop and people to work with. I have taken my Dakota there multiple times, and they didn't…read moredisappoint.

Took about 5 minutes and they thoroughly explained how to repair my trailer and had all the parts…read moreat a very good price! Highly recommend!

only place with springs for fifth wheel, they know what they are talking about and have options…read moreavailable on hand.

They took no for an answer when they told me I needed more work to my car that I wasn't sure I…read morewanted. I know some places can be very pushy and try and scam you out of something you don't need.

very good experience!! fair prices…read more and high quality of materials I had to change my wheels, and Im very happy with the results thank you so much for everything!!!