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Simons Service

3.9 (7 reviews)

Services - Simons Service

Auto maintenance

Auto repairs

Routine automotive maintenance

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Honda Cars Of Bellevue - Honda Cars of Bellevue

Honda Cars Of Bellevue

(74 reviews)

If you've ever wanted to experience the absolute pinnacle of automotive incompetence, I highly…read morerecommend paying a visit to the service department at Honda Cars of Bellevue. Seriously -- it's a masterclass in how to get absolutely nothing done while confidently having no idea what's going on. I purchased my car here in April. Fast forward to May 24th -- blew a tire. No big deal, right? I had the foresight to purchase a tire and wheel warranty when I bought the car. You'd think that would make this an easy process. Oh, you sweet, naïve soul. Enter Dustin and Rick, the service manager -- and I use manager loosely, because managing anything seems wildly outside his skillset. These two couldn't find my warranty anywhere. Poof. Vanished. Like a magician's trick, except instead of applause, all you get is delays and migraines. Then, in a moment of pure, unfiltered genius, Rick tells me there's a $150 deductible and that the warranty doesn't cover cosmetic wheel damage. Only problem? He was quoting a warranty this dealership hasn't sold in over three years. Three. Years. And who had to enlighten him? Me -- after calling my salesperson and getting the real information. Because apparently, the service manager has no idea what products his own dealership sells. You truly can't make this up. And here's where it gets downright insulting. 11 days later, I still don't have my car back. Eleven. Days. Over a tire. I've watched entire homes get built faster than these clowns can fix a wheel. Their mysterious, elusive "wheel guy" comes once a week, and somehow didn't get to my car last week. Now we're into this week, and no one can confirm if the mythical wheel guy is even gracing the dealership with his presence today. Eleven days. For a tire. I cannot stress enough how wildly unacceptable and embarrassing this is for a professional dealership. Honestly, I'd have a better shot handing my keys to a 22-year-old meth head at Jiffy Lube. At least he'd have the decency to wreck it quickly instead of stringing me along for a week and a half. The fact that a service manager has no idea what his dealership sells, can't coordinate a basic tire repair, and thinks it's fine to leave a customer without their vehicle for 11 days over a flat is beyond belief. This isn't a joke. It's not exaggerated. It's just Honda Cars of Bellevue being tragically, spectacularly bad at what they do. If you like wasting your time, being lied to, and dealing with a service department that would lose a race to a snail with a limp, this is your place. Otherwise -- stay far, far away. Update: I just found out the wheel guy won't be coming in today... because of the weather. Now, before you picture some catastrophic, end-of-days scenario, let me clarify -- it's 60° and drizzling. I had to actually step outside to make sure I wasn't missing a biblical flood, an alien invasion, or a solid 30 inches of snow. Nope. Just a little drizzle and the kind of mild weather that even house cats would be fine in. And yet somehow, that's enough to derail this already tragic operation. 12 days and counting... over a tire...

Great experience at this Honda dealership. I had been messaging with Jay Murphy and told him I…read morewould be out of town for a week and I'd stop by when I returned. We met today and he was knowledgeable, friendly, and patient. They were willing to work with me to reach my desired price and it was an overall good experience. Love my new Honda HRV! I purchased my previous HRV from here after going to Superior Honda. The folks at Superior weren't friendly and unwilling to work with me so I chose Honda Bellevue. Both experiences have been great.

Joe's Auto Repair

Joe's Auto Repair

(19 reviews)

These guys are absolutely on the level…read more Small mom & pop operations like this are far more likely to do good work and I don't think I have ever met anyone that has delivered more than Joe. I got a 2001 Chevy S10 with 93k miles on it a year before. Starting a new career in IT contracting, I figured it'd be a good idea to get my beloved little rustbucket looked at. This thing was, not just abused, but neglected for several years. Joe found every last problem with the motor. The sheer scope of issues with it that Joe managed to find and repair is insane. Thank goodness I had a nest egg saved up just for such an occasion. They invited me right over to the lift to see the problems with my own eyes. When I turned the truck in the next day, they were even kind enough to drive me home since I lived in Bellevue. Not just that, but when the truck was finally done after discovering even more issues (namely a timing chain so loose it's a wonder the truck ran at all, with the valves a full eighth of a rotation behind the crankshaft) and repairing them. It was held back for another day due to starting issues traced back to the timing sensor, something he insisted on eating the cost of due to how long it's been in service (about a week). After that they were happy to pick me up. The truck since then has been running like an absolute dream. I've driven 450 miles in the span of 3 days working all across Western Iowa/Eastern Nebraska, about a hundred miles out from the Omaha Metro at max. I cannot thank them enough for their incredible quality of service, mechanical and customer. I will not trust any other mechanic until I'm forced to stop going to Joe's.

Awhile back Joes wife cries in my arms that my windshield was broken overnight in their parking…read morelot. She said they would fix it for free. The next day Joe refused to fix it. Joe is a crook. If you are a Veteran stay away.

Simons Service - autorepair - Updated May 2026

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