This place is amazing! Talk about great customer service. I had a flat tire and I barely made it to…read morethis business. When I walked in the guys up front were super friendly and said they could take care of it if I gave them a bit. They were very busy in there and still took the time to take care of me and got me out of there within the hour. They didn't even charge me. Jeff Johnson was great to work with! He was very friendly and down to earth and I could tell they were honest. I over heard them talking with other customers and thoroughly explaining the job and showing them what was wrong with their car. I will definitely be back if I need any work done.

Jeff Johnson worked diligently on my vehicle. I hope he can get me in today! He did a fantastic job…read moreevaluating a problem o was told i had but didn't. Bless him.

Mike the Manager and his service advisor were friendly and reviewed everything with me in detail…read more Great service!!!!

i just left the Pacific location. The people here were so incredible!! they were kind, courteous,…read moreand highly skilled. I will definitely be back! As a female, I am always looking for honest people to work on my car. She has a lot of miles on her and I want to keep her on the road. I will tell everyone to come here for transmission service! This service was so valuable to me.

Excellent work, very professional and fair prices! I was very impressed with the prompt service and…read morethe attention to detail. I was kept informed with everything going on with my vehicle. Highly recommended!

Matt was excellent to work with! He really took the time to find out what was wrong with my…read moretransmission and didn't just try to sell me a fix before really figuring out what was going on. He explained everything well to me and broke it down so that I could understand the issue. His prices were also excellent compared to everyone else I looked at. I will definitely be using him in the future for any transmission issues and would highly recommend him to anyone!

They took my car in right away and started working on it. Other places wouldn't have it done for…read moredays. I would recommend this place to anyone in need of a trustworthy mechanic.

They worked on a 1986 f250 replaced the motor and did such a horrible job spark plug wires that…read moretouch on the exhaust manifolds both sides leaking oil the have the timing set so high with no way to turn distributor to turn the timing down put in used exhaust manifold gaskets mind you this work was done with a warranty and will not tow it back to their shop I have had to change the starter 3 times in a week im still fighting with them to fix it they claim they have new techs under new owners but I was told my responsibility to bring the truck in ......HOW if I keep destroying starters when I try to start it

It's hard to trust a car service place, and when I got rid of my Honda, I mourned the ability to go…read moreto Exclusive Honda. I was happy to find Russ', which is the equivalent for Subaru owners. I trusted them to tell me what I needed and they helped me understand what wasn't urgent but what I maybe needed to expect to do in the coming months. While prices seemed high compared to servicing my Honda, I think that's just Subaru. They were definitely more affordable than the dealer. Overall, they'll help you take care of your Subaru!

My car had been making a humming noise, probably for months, that I had written off as tire noise…read moreuntil it got way louder than I would've expected for tires. Anyway, I had it checked out at Russ' Garage since they exclusively service Subarus. Dropped it off in the morning, got a estimate by noon, and had a new wheel bearing/plate assembly installed by 4pm. There was some phone tag on my end, so that timeline could be shifted up by an hr or so each step of the way. The car drives like it used to, which for me, means that now all I hear is actual tire noise at highway speeds. I'd go back in a heartbeat.

Thanks to this guy I didn't even have to leave my house . He changed my alternator and the price…read morewas very reasonable. The dealership wanted a stupid amount but I'm so glad I went with Edward , he got it done a fraction of the cost and did it right . He even offers a warranty saying if it's not right he would always return.

From the owner: Xxxxxxxxxxxxxxxxread more

A nearby transmission shop was too busy and recommended nearby Car Tech to me for diagnosis (lights…read morewere flashing). I'd already been to a couple other places including dealerships - with each telling me my transmission was the problem and needed it rebuilt at the very least (costing between $4-6,000!!) I initially went to Car Tech but each time, the lights were not flashing where the diagnostic machine would be able to detect it. In the meantime, my car began having issues with starting. Took it to Car Tech, and it was the starter. While Shannon was fixing that, he also discovered the solenoid was also going bad. He fixed that at a fraction of the cost other shops quoted. Then I had a few other issues pop up and once again, Shannon fixed those quickly and didn't rake me over the coals with charges on doing it. Within a few weeks of having the Starter done, my car began not wanting to start again. Shannon stands behind his work. He told me to bring it back in. It wasn't the Starter. He spent the day, running all the electrical lines and discovered my wiring harness had been tampered with (maybe one of the other shops I had taken it to?? It clearly wasn't done by any animal). A new one was gonna run over $1000. Didn't make sense to do for me car and to be honest I just didn't have that kind of money. Shannon had Brandi (the other mechanic) find that part used and it was installed on my 2013 Impala. Ended up being what was actually causing the initial issue with my car to begin with -- the one that everyone else was wanting to charge me over $4k to put in a rebuilt transmission!! Obviously not needed!! Shannon saved me a crap ton of money that I just didn't have and fixed what was truly wrong with my car and didn't over charge me for it!! My car has been running like it did 8yr ago when I bought it!! Shannon does amazing work, turned his love for working on cars into a successful business that actually HELPS people while doing it!!! I'd give him a rating of 10 stars if this went up that high!! I took a stack of business cards and have been recommending Car Tech to everyone since then!!

After numerous attempts by multiple mechanics to fix electrical problems with my car I took it to…read moreCar-Tech. After just 1 day Shannon diagnosed and fixed all the gremlins in my car. He was very polite, talked in terms that I understood and was very reasonably priced. None of the other shops that I had taken my vehicle to had any success in fixing it. I highly recommend this place especially for electrical or computer problems in your car.

Our mechanic of over 30+ years recently retired and sold his business. It's like losing your most…read morecomfortable shoes. We knew we could trust him. Now back to zero. Gotta find a new mechanic. We found out about Eric & Aaron through our daughter. They have been an amazing blessing to us. In just a few short weeks, they've helped us with quite a few car issues. They're quiet spoken but very knowledgeable about cars. Thanks Eric & Aaron! I think it's safe to say that we found our family mechanic!

I had a sudden grinding sound going on my underneath my Jeep Commander. I thought it might be a…read moreloose break caliper or worse from hitting potholes. I took it right up to a well known local tire and auto chain because they were close and I figured they could at least diagnose the problem. I left it with them and they called back the next day and said they'd have to send it to their "transmission specialist". I later found out their transmission specialist was another well know local transmission chain that they took it to. The next day I called and they told me it was a bad transfer case that went bad because the tread on my tires from from to back was not matching so I'd need new tires in addition to new struts etc. all totaling over $6000. There was so much I wanted to say but unfortunately didn't. I should have asked them if they felt it was ethical to try and get $6000 in repairs on a 2007 Jeep with over 150,000 miles on it. Its worth less than half that. Instead I said, "none of that is going to happen. I'm coming to get my car." I gave them $100 diagnostic fee and left and took it straight to EM Transmission because I had read good reviews and they were fairly close. This was a Friday night and Eric told me he wouldn't be able to do anything till Monday which I said was fine. I also told him what had happened and what the other repair shop told me. I said, "look, I know I could probably use a new struts and the tires aren't brand new but I have replaced them not that long ago and so basically I would like to fix the grinding that's happening if it's reasonable because at this point I'd like to get maybe another year out of it before I sold it because it's paid off and it's nice to not have a payment." Eric said he'd let me know what he found. Later that night, remember this is a Friday night Eric called me and said he did have a chance to drive it and check it out and that he saw that there was a brake ABS warning light on the dash among other service lights that were on as well. He said he had a thought and would let me know Monday what he found out. He call me back Monday as promised and informed me that I had a bad sensor on one of my brakes that was causing the transfer case the problem that was causing the grinding. He fixed the sensor which costed me $150 and I was out the door. Out the door after thanked him and promised him an amazing review. There are some honest, real mechanics still around like Eric if you do some digging. This was over a week ago and it's been running perfect. THANKS AGAIN!

Having talked to management about a past experience, I was reassured that they would discuss my…read moreissue with the staff. Thank you Amanda for calling me, and talking to me respectfully. That meant alot. She also honored my request, and refunded my $100. Now that's respectable service!

Fast and friendly and was a lot cheaper than I expected. Explained everything well and would…read morerecommend

Wow! I have never brought any of my cars into a place where they did not try to sell me…read moresomething(s). I had a continual slow leak in my tire. Brought my car into the Omaha Cass St. location. They found a screw in the tire and fixed it. Free of charge. Yes, I was lucky the screw punctured in the area of the tire that they could fix, but I feel I am luckier to have a found high-quality, trustworthy shop. The workers were very polite, service was fast, and the analysis was honest. You do not find many places like this, be it in auto maintenance, medicine, or any other field. I highly recommend them!

Very disappointed with my experience at Discount Tire…read more I have been extremely frustrated and disappointed with the way Discount Tire handled an issue that occurred after I had my tires serviced there. I purchased two new tires from Discount Tire in January and returned in June to purchase two additional tires. Unfortunately, the tires installed in June did not match the tires I had previously purchased. After those tires were installed, multiple warning lights and sensors on my vehicle came on, lights that had never been on before. The tires also were not properly balanced. During the same visit, a lug nut/wheel stud was broken during the installation. I was given a certificate and instructed to take my vehicle to Brakes Plus because Discount Tire said it was not something they normally handled at their facility. What should have been a simple tire purchase turned into multiple trips between Discount Tire and Brakes Plus, time away from work, additional appointments, and continued concerns about my vehicle. What is most frustrating is that the technician who checked my vehicle in was aware that these warning lights were not on when my vehicle arrived. I was told that something may have been damaged during the service and that Discount Tire would take care of it. However, the situation was eventually sent to their claims department, and Discount Tire ultimately denied liability. I was offered and sent a $100 check as a customer-service concession, but that does not resolve the underlying issue or address the frustration and inconvenience this entire situation has caused. I understand that problems can occasionally happen during vehicle service. What matters to me is how a company responds when something goes wrong. In this situation, I do not feel Discount Tire stood behind its service or did enough to make the situation right. I paid for new tires and expected my vehicle to be returned to me in the same condition it was in when I brought it in. Instead, I was left dealing with warning lights, repairs, multiple trips to different facilities, time away from work, and uncertainty about whether the resulting issues could even be completely resolved. I am very disappointed, not simply because of the $100, but because I expected better customer service, accountability, and support from a company I trusted with my vehicle. Unfortunately, based on this experience, I cannot recommend Discount Tire.