I called for an appointment on a Monday. I left the car ALL day on Tuesday for an oil change, tire rotation, and front end alignment. They got the oil change done. I show up on Wednesday and they ask if I want to leave the car for another whole day. No! I won't be using this location again. I still need the tires rotated and the alignment if I can find a shop with the time and skill. read more

Great experience! I was able to make an appointment the night before when they were closed and got in right when they opened. They had everything done before I had to go into work. Super friendly staff. Overall would recommend servicing your car here! read more

Literally amazing! I just popped my tire from a pothole and got in so fast I called them and they said bring it right over after it happened and they were able to go grab the tire from the warehouse and they are fixing it as we speak. Gave me a ride home too so I could go back to working from home and I can go get it after my work hours! Cameron helped me stay calm and helped me through the entire process he deserves the world for helping me!!! read more

Cam is the man! Spoke to him on marketplace about buying rims but unfortunately the tires wouldn't fit my car but he didn't give up there. He offered to put new tires on it whilst staying in my budget and was able to order in exactly what i wanted within a day. He mounted, balanced and put them on my car when he really wasn't obligated to. Everything is perfect and I'm really happy with the results and made my 3 hour drive from KC worth it! Thank you Cam! Honorable mention: This was the cleanest tire shop i had ever been in props to you guys on that. read more

JENSEN TIRE COMPANY #16 - Auto Repair Near Me - Omaha, Nebraska

I want to give a shout out to Mike Yuska, manager of the 157th and Dodge Rd location. Along with his entire crew here, I've received very friendly, expeditious service whenever having one of my three cars there...and all three go to this location exclusively! Thanks Mike for always giving me a detailed explanation of what causes some of the concerns I bring a car in for, then fixing the problem so that I can drive away happy and satisfied with what's been done! read more

Fantastic business and really like to work with the manager of this location. I have taken my cars here for years to have oil changes. On one occasion, my car was leaking oil. I had their crew look at this issue and they had every opportunity to find something expensive to charge me for, but instead they found that the oil drain cap came loose. They were honest about this and just tightened the cap without charging anything. Likewise, when one of my cars wouldn't start, I had it towed to their shop and they addressed it that day. I was again pleasantly surprised that they fully investigated the issue and found corrosion under the battery that I had not seen previously. Another very inexpensive repair that they could have charged a lot for. Overall, very friendly team, excellent quality of work, and honest employees which keeps me coming back. read more

THEY ARE AMAZING they made my day ! I came in to get a valve replaced on the car and they got me in no problem with it being winter and all and they even zip tied my car where it needed to be and it looks NORMAL AGAIN I can't thank them enough! I shook as many hands as I could ! And they are very very professional and so nice to speak to!!! Love this location read more

We had a severely flat tire, like the rim was on the ground. I've attached a photo. We thought we were gonna have to replace the whole tire. Someone said that we should at least have Jensen Tire & Auto at least look at it to try to repair it. So we threw on the spare and drove it over. 30 min later we're rolling out of there with our tire good as new. THE TOTAL CAME OUT TO $23.99!!! (That's with tax included) Amazing. Saved us TONS of money. read more

JENSEN TIRE COMPANY #16 - Flat tire - Auto Repair Near Me - Omaha, Nebraska

I cannot day enough good things about Mike & his team!! They found a screw in my tire and patched it. The next morning we had a snowstorm and the leak occurred again. They went out of their way to come pick my car up from work, put a new tire on it and bring it back to my work. I am so so so grateful for their work ethic and them going above and beyond to make sure I was safe driving home in the snow. I don't know any companies who would go out of their way to provide me that level of customer service and peace of mind. I will recommend them to everyone and be a loyal customer. Thank you so much!!! read more

Every time we take our cars here - even just for an oil change - something ends up broken. Heater, cracked radiator, tire, battery, you name it. Their estimates do not use cost effective parts. I asked for aftermarket parts and that immediately saved me hundreds. I would never recommend this place and will not return. read more

Do not take your car her unless you only need an oil change. My tire was making a funny noise and after the assessed my car they said my barings were shot and that it would be 400 to fix. I then took it to a dealer ship and they said it was a loose nut in the baring, there price to fix.... free of charge. FU Jensen. read more

Bobby at reception went over and beyond to help me and my friends out when we came in for a check engine light while on a 2000 mile roadtrip. We initally went to a dealership but was denied service because they were super busy. At this shop, the Obd reader indicated transmission error so Bobby called and worked with the service center to take us in last minute. She obviously did not need to do all that especially since we were not even charged for the obd read. It just shows what awesome people they are at this place. Thanks! read more

Awesome job as always thanks Jensen! I will refer my friends and family to them! Even my mom loves these guys!

Brought my car in for a transmission flush. The guy told me about an hour or so. Three hours and 15 minutes goes by and I have to ask where my car is. Turns out it was ready two hours ago and they just didn't tell me. Go somewhere else. read more

I am pregnant and on one of the coldest days of the year my heater went out and I noticed my temperature gauge was fluctuating I was able to safely, but coldly, make it Jensen tire on 157th and dodge just before they closed. My father spoke with Gage and asked if thermostat could possibly be the problem. I have an Audi and my vehicle has a diagnostic function where a mechanic can hook up a device to the engine to determine the problem. RATHER than use the diagnostic function Gage, WITHOUT CALLING FOR MY CONSENT, decided to switch out the thermostat. He did, however, tell my father (who does NOT own the car) that that was going to be the solution. I wasn't even called, my father was, (and I am completely capable of discussing my vehicle issues And was the one ultimately responsible for the bill) to say the vehicle was ready for pick up the next day around closing time. I was assured the problem was fixed and set on my way. I made it the 6 blocks home, but noticed, the next morning when I went to work that my heat was still Not working AND the temperature gauge was Still fluctuating I called Gage Immediately- he stated that the vehicle was one of the last ones worked on that day and he would like an opportunity to "recheck" the work. So I attempted to bring the vehicle Back in (at this point I had already been forced to pay $800 for a problem that was not determined to be the cause of the problem) after work that day (the day after it was "fixed". I again attempted to make the drive, pregnant with NO heat on Now the coldest day of the year. My car completely stalled during rush hour on the dodge expressway. After waiting a few minutes for the vehicle's temperature gauge to cool down I was barely able to make it into the Jensen location. By the time I was able to make it in I was so cold I actually Got sick. The next day Gage AGAIN failed to contact me to authorize any more repairs!!! He WENT AHEAD and did $1013 worth of repair on the "timing belt" COMPLETELY WITHOUT MY APPROVAL. He did not even BOTHER to call me throughout the day, I had to call him to find THE WORK HAD ALREADY BEEN DONE!!! At that point, I was forced to accept the bill and take the vehicle, assured it was repaired. THE NEXT DAY I noticed my vehicle was making a LOUD knocking noise, the check engine light began to flash AND the headlight went out as I attempted to make my way to work. I called Gage promptly at 7am when I was told "yes we did note there was a ticking in the engine" THIS WAS NOT AN ISSUE WHEN I BROUGHT THE VEHICLE IN to simply get the heater fixed! He told me he would speak to a manager and call me later in the day. HE STILL HAS NOT CALLED AND MY VEHICLE IS COMPLETELY NON-DRIVABLE when the only original issue was a broken heater and fluctuating temperature gauge. I felt so disrespected that I, THE SOLE OWNER OF THE VEHICLE, was NEVER ONCE contacted for approval of maintenance or given a quote before the work which ultimately totaled my vehicle. I am 30 years old and capable of discussing my vehicle and never ONCE gave approval for my father to authorize all repair. I LITERALLY PAID ALMOST $2000 TO HAVE SOMEONE TOTAL MY VEHICLE AND STILL HAVE NOT BEEN CONTACTED. read more