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Mad Hatter Auto Repair

2.7 (23 reviews)
Closed • Closed
Updated 2 months ago

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Services - Mad Hatter Auto Repair

Auto brake repair

Auto engine repair

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4 years ago

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5 months ago

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3 years ago

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2 years ago

Very friendly staff, easy to talk too. The price quoted to me was very reasonable and they value there customers

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4 years ago

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6 years ago

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5 years ago

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8 years ago

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9 years ago

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4 years ago

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10 years ago

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10 years ago

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Discount Tire

Discount Tire

(88 reviews)

West Omaha

Let's start with the price match guarantee and you can't go wrong. I happen to be doing a little…read morebit of tire pricing a short time ago and lo and behold my tires that I knew where I borrowed time ran out of time! I called while on the road and the folks at Discount Tire indicated I could come right in and if I didn't mind waiting a short period of time they would take good care of me. I was in and out in just over an hour with the best pricing in town (that includes some of the Costco/Walmart tire shop pricing). Super friendly, super professional, super fast and super pricing. Can't go wrong. Highly recommend these guys.

Very disappointed with my experience at Discount Tire…read more I have been extremely frustrated and disappointed with the way Discount Tire handled an issue that occurred after I had my tires serviced there. I purchased two new tires from Discount Tire in January and returned in June to purchase two additional tires. Unfortunately, the tires installed in June did not match the tires I had previously purchased. After those tires were installed, multiple warning lights and sensors on my vehicle came on, lights that had never been on before. The tires also were not properly balanced. During the same visit, a lug nut/wheel stud was broken during the installation. I was given a certificate and instructed to take my vehicle to Brakes Plus because Discount Tire said it was not something they normally handled at their facility. What should have been a simple tire purchase turned into multiple trips between Discount Tire and Brakes Plus, time away from work, additional appointments, and continued concerns about my vehicle. What is most frustrating is that the technician who checked my vehicle in was aware that these warning lights were not on when my vehicle arrived. I was told that something may have been damaged during the service and that Discount Tire would take care of it. However, the situation was eventually sent to their claims department, and Discount Tire ultimately denied liability. I was offered and sent a $100 check as a customer-service concession, but that does not resolve the underlying issue or address the frustration and inconvenience this entire situation has caused. I understand that problems can occasionally happen during vehicle service. What matters to me is how a company responds when something goes wrong. In this situation, I do not feel Discount Tire stood behind its service or did enough to make the situation right. I paid for new tires and expected my vehicle to be returned to me in the same condition it was in when I brought it in. Instead, I was left dealing with warning lights, repairs, multiple trips to different facilities, time away from work, and uncertainty about whether the resulting issues could even be completely resolved. I am very disappointed, not simply because of the $100, but because I expected better customer service, accountability, and support from a company I trusted with my vehicle. Unfortunately, based on this experience, I cannot recommend Discount Tire.

Grease Monkey

Grease Monkey

(99 reviews)

West Omaha

I bought a car at a buy Pay here about two weeks ago. It needed an oil change so I went to Jiffy…read moreLube against my cousin's advice. She said she goes to grease monkey, but I went to Jiffy Lube because they were closer to my home. I really really really wish I would've went to grease monkey. Half of the things I needed I didn't get at Jiffy Lube because the price was already 125 just for the oil change alone. But I needed an air filter and one of my headlights was out. It would've been an additional 70+ dollars for the air filter and the headlight in addition to the 125 I paid for the oil change. Had I gone to grease monkey not only would I have saved on the oil change, but I would've gotten my headlight done for free. That's what happened today. The headlight itself cost five dollars at Walmart and when I got to grease monkey since I had the part myself, they literally changed my headlight for free. I haven't been able to drive after dark for two weeks, but they have taken a huge relief off my shoulders. Not only that they topped off my fluids and zip tied my bumper which was falling down in one area. Again, all for free. I really really really wish I would've went to them sooner because Alex, who is amazing for an 18-year-old, and Cadence were super friendly and very informative. Actually, everyone was but I wouldn't have been able to remember all of their names lol but I specifically wanted to shout out Alex and Cadence. They have a return customer going forward, and I'll be sure to thank my cousin for the recommendation. I'll also kick myself for not listening sooner lol

I felt great getting my oil changed 10/24/26 i was greeted with great customer service the wait…read morewasn't too long. and when I pulled in to garage 1, I had the honor of meeting Perry, he needs to be recognized as a true leader. I appreciate the way he talks to you and while checking all the necessary parts on the list. He even suggested that I get my radiator flushed and I'm glad I did. The whole staff was professional and I enjoyed them taking care of my vehicle. Perry needs a raise, thanks Grease Monkey, I definitely will be back. oh yeah they even found a screw in my tire, and the took care of it, they changed me of course , but I'm glad they found it. Thanks again fellas.

Mad Hatter Auto Repair - autorepair - Updated November 2026

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