I was not a pretty impressed with their service at first because I was told the work would only…read moretake an hour and a half when I drove myself there and waited on the premises after being there an hour and 45 minutes the lady came and told me that it was gonna be a while so I had arrived at 10:30 and did not get to leave there until 330 after leaving there. I noticed a loud noise coming from my right rear of my car and the shock that they installed on the right rear already had broken loose and was making a loud noise, called back and talk to them. They said to bring the car back in a few days later, and they would look at it and fix whatever the problem was well it turned out. It was a broken shock brand new after installation. It broke and then I also had a tire replaced on the right rear and that tire continuously goes flat and it's brand new so I really appreciate everything they did but it seemed like everything they touched just was not blessed. I still have not taken the vehicle back or called them about the right rear new tire they put on the continuously goes flat. all in all, I was treated very good by the staff and the staff out in the bays were also very nice people. I guess I just have one of them cars.

Best service ever! My wife and I have both been bringing our cars to this location for a few years,…read moreand I cannot say enough good things about the staff. They've worked late a couple times to finish an oil change, gotten hard to find parts in no time, and always clearly explain any issues they find. As a huge plus, my wife always feels comfortable bringing her car to them, and never feels pressured or talked down to like has happened at many other mechanics. Super great people, phenomenal service, and fair prices!

To say I am impressed with the service and friendliness of this company is an understatement. I am…read morewholeheartedly recommending them to my family and friends and anyone reading this. They were very responsive to my questions and I got my service done quickly and economically. Great value, great service, great company. The quality of the repair was perfect.

Perry's Auto has provided great auto repair from multiple estimates to oil changes. Brian is very…read morecustomer service oriented.

My daughter is in Omaha attending school, and her car needed some desperate help…read more The Mad Hatter team reviewed the issues, communicated how they could fix them, and did so quickly at a reasonable price. I would highly recommend Mad Hatter for their help and guidance.

I attempted to get an online quote through Yelp for replacing my brake pads and rotors. Other shops…read moreasked me a couple of questions and gave me a quote. Mad hatter insisted they needed to inspect my car before giving me a quote. Defeats the purpose of an online quoting tool now, doesn't it?

Extremely Frustrating - Refusing to Take Responsibility for Alignment…read more I took my 2010 Mazda 3 to Firestone for an alignment, and since then, my car has been pulling and yanking dangerously. When I spoke to the store manager about it, he immediately said it wasn't the alignment and claimed the problem was my "steering pump." My car doesn't even have a steering pump, so that explanation makes no sense. I called Firestone corporate to explain the situation, hoping they would at least have the store inspect my car to figure out what's going on, but the store still refuses to look at it without charging me. I paid $145 for an alignment that has caused issues, and now I'm being told I have to pay again just to have them check their own work. This has been incredibly frustrating. I expected professional service and accountability, but instead, I'm met with incorrect information and unwillingness to address a clear problem caused by their service. This is not just poor customer service -- it's unsafe. I expected Firestone to stand behind their work, but instead, I'm left with a dangerous car and no support.

Overall, a very good experience. Called in and easily made an appointment. I find making an…read moreappointment online is not dependable so I always call. When I arrived they got to my car right away for an oil change. Everyone is responsive and friendly. The store was clean. In my opinion this was one of my better visits to a Firestone in the Omaha metro area. I would come back to this store in the future.

As life can go, I found myself at nearly 70, a single Marine veteran needing a replacement reliable…read morevehicle on an ugly budget. My clock is ticking faster than young folks and I really wanted something roomy and comfortable for a large 6' 1" good eater and outdoor chef, handyman, hobbyist, for what is almost certain to be my last vehicle. But....... that budget. To come to the point - I went to Gateway on the opposite end of town from me, to look at another vehicle that ended up not being a good match for me, but, next to it was a Honda Pilot, little older, with some miles. Vehicle had some moderate work done yet, Ben offered this information without my even asking. Try getting THAT somewhere else!!! Perfect vehicle for my needs. Love it! Now it's time to talk money and I meet Ben, the co-owner and main sales force. The vehicle seemed to need a couple minor things to help make me comfortable with the purchase, and these were done, WITH a LOANER car, thanks to Ben. Dave at the front counter is Ben's right hand man, and very capable. Every employee I bumped into or interacted with at Gateway was at minimum professional, and as I understand it they are all ASE certified! Between them all, the agreed minor repairs were completed, my full smile installed, deal struck. A good deal. In closing, now many hundreds of miles later, my vehicle is running and behaving perfectly. I bought this at a fair price and Dave and Ben did what they said they would do, and did so respectfully and promptly. They handed me information NO used car seller would ever do, and kept their promises. I would not recommend anyone buy a used vehicle before looking at what Gateway has to offer. I never thought you could actually trust a used car sales operation, but, I was wrong. Semper Fi

Bad service and Good service. Helped me with a Dent. Took for ever to get to my car to get a dent…read moreout of my fender. But very good service. My car look brand new. Also a very good Value.

Been going here for 15 years at least for all my car needs. From fixing a tire, oil changes, other…read moresimple issues, it's always an easy process. Never have had an issue with my vehicle being taken here.

I recently took my vehicle to Woodhouse Quick Lane for an oil change and tire rotation. Mike…read morechecked me in and I appreciated the text feature for updates. Unfortunately, I was informed that my tires were wearing unevenly and needed replacement, which I wish had been communicated before the oil change. The staff member who relayed the tire issue was professional and even arranged a ride for me home, which I appreciated. However, my experience soured when I tried to get updates. Despite texting Mike multiple times over four days, I received no response. When I finally called, he seemed defensive that I was questioning the reason he didn't inform me that my vehicle was ready for pickup and/or didn't give me a quote for the tires. While the oil change pricing seemed fair, I believe Mike could benefit from customer service training. I was able to find good deals on tires elsewhere and had a great experience with Brakes Plus for an alignment - wish I got my oil change there as well because they were running a 50% off special. Moving forward, I'll be choosing Brakes Plus for my service needs, especially since they offer complimentary Lyft rides. Overall, even though I appreciated the manager calling to let me know he knew they dropped the ball with me on getting the tire quote, I was disappointed with my experience at Woodhouse Quick Lane.

Omaha has a super hero in their midst and may not yet know it! This mans name is Michael and he…read morecame to our rescue on a SUNDAY with a smile on his face. We live in MN and after packing up our suv at the Omaha hotel to head back home, somehow the auto start push button was stuck pressed down. This hero answered my phone call, while out running errands and said he'd swing on by. He not only very quickly and inexpensively dismantled it in a hotel parking lot he made it so we were able to drive the 6+ hours home without a worry. We can't thank him and Evelyn enough for stopping their Sunday plans to help a random family. Top NOTCH Quality - amazing - work!! THANK YOU!

Great guy! Super nice and everything went pretty quick. Very affordable and didn't try to upsell or…read moreanything!

Cory and his crew are wonderful to work with. Always honest and will give you all your options,…read morevery friendly, quick service, more affordable than the dealership. I cannot recommend them more.

After many dealerships/mechanics said they would not work on my 2011 Mercedes - we finally found…read morethese guys. Called them and towed it there same day. They quickly found the issue and I had my car back within 48 hours. My car has been running fine since then and I would return if needed!

I had been getting my oil changes at Jiffy Lube for the last five years simply because it was fast…read moreand familiar. That changed after I tried Christian Brothers Automotive during a grand opening when they were offering free oil changes. I liked the experience enough that I decided to give them a shot again for my next paid oil change, and that's when the difference really stood out. Jiffy Lube's main advantage is speed. You stay in your car and you are in and out quickly. But Christian Brothers wins in almost every other category. The waiting room is clean and comfortable (even have cell phone chargers), the people are genuinely friendly, and the pricing has actually been better in my experience. I also appreciate that my car is returned clean, without the greasy or rushed feeling I sometimes had before. Scheduling is easy too. Their website makes it simple to book an appointment, so even though it is not a drive through experience, it still feels efficient and well organized. If speed is the only thing you care about, Jiffy Lube works. But if you value service, cleanliness, and feeling confident about who is working on your car, Christian Brothers Automotive has earned my business going forward.

Excellent respect to the customer Photo review of work…read morecompleted Estimates on future work available Not always the cheapest Extremely clean building and very presentable staff

I called for an appointment on a Monday. I left the car ALL day on Tuesday for an oil change, tire…read morerotation, and front end alignment. They got the oil change done. I show up on Wednesday and they ask if I want to leave the car for another whole day. No! I won't be using this location again. I still need the tires rotated and the alignment if I can find a shop with the time and skill.

Great experience! I was able to make an appointment the night before when they were closed and got…read morein right when they opened. They had everything done before I had to go into work. Super friendly staff. Overall would recommend servicing your car here!