Amazing people, they knew exactly what was wrong with 1997 oldsmobile bravada. . Love them to…read moredeath . . They fixed the transmission shifter. That had just stopped going into gear, they found the part Amen .

Brian at Perry Auto Care reached out and went above and beyond to work on my car. Alot of the work…read moreI think he had done himself. Miscommunication was a large part that got straighten out. I appreciate his reaching out and will definitely use his services again.

We brought our car into the shop to fix our daughter's car which was making a rattling noise in the…read morefront end. We had already paid for an inspection and it was diagnosed as a bad control arm. They repaired it at a cost of $1057 and it did not fix the issue. They called me to tell me it did not fix the issue and would need another $200 to dive deeper into it to figure out what it was. Complete incompetence by both the company and mechanic! I understand you are only as good as your workers are but for them to ask for another $200 because they had no idea what they were doing to begin with is crazy! I would not recommend any service at this shop!

I attempted to get an online quote through Yelp for replacing my brake pads and rotors. Other shops…read moreasked me a couple of questions and gave me a quote. Mad hatter insisted they needed to inspect my car before giving me a quote. Defeats the purpose of an online quoting tool now, doesn't it?

Extremely Frustrating - Refusing to Take Responsibility for Alignment…read more I took my 2010 Mazda 3 to Firestone for an alignment, and since then, my car has been pulling and yanking dangerously. When I spoke to the store manager about it, he immediately said it wasn't the alignment and claimed the problem was my "steering pump." My car doesn't even have a steering pump, so that explanation makes no sense. I called Firestone corporate to explain the situation, hoping they would at least have the store inspect my car to figure out what's going on, but the store still refuses to look at it without charging me. I paid $145 for an alignment that has caused issues, and now I'm being told I have to pay again just to have them check their own work. This has been incredibly frustrating. I expected professional service and accountability, but instead, I'm met with incorrect information and unwillingness to address a clear problem caused by their service. This is not just poor customer service -- it's unsafe. I expected Firestone to stand behind their work, but instead, I'm left with a dangerous car and no support.

Overall, a very good experience. Called in and easily made an appointment. I find making an…read moreappointment online is not dependable so I always call. When I arrived they got to my car right away for an oil change. Everyone is responsive and friendly. The store was clean. In my opinion this was one of my better visits to a Firestone in the Omaha metro area. I would come back to this store in the future.

As life can go, I found myself at nearly 70, a single Marine veteran needing a replacement reliable…read morevehicle on an ugly budget. My clock is ticking faster than young folks and I really wanted something roomy and comfortable for a large 6' 1" good eater and outdoor chef, handyman, hobbyist, for what is almost certain to be my last vehicle. But....... that budget. To come to the point - I went to Gateway on the opposite end of town from me, to look at another vehicle that ended up not being a good match for me, but, next to it was a Honda Pilot, little older, with some miles. Vehicle had some moderate work done yet, Ben offered this information without my even asking. Try getting THAT somewhere else!!! Perfect vehicle for my needs. Love it! Now it's time to talk money and I meet Ben, the co-owner and main sales force. The vehicle seemed to need a couple minor things to help make me comfortable with the purchase, and these were done, WITH a LOANER car, thanks to Ben. Dave at the front counter is Ben's right hand man, and very capable. Every employee I bumped into or interacted with at Gateway was at minimum professional, and as I understand it they are all ASE certified! Between them all, the agreed minor repairs were completed, my full smile installed, deal struck. A good deal. In closing, now many hundreds of miles later, my vehicle is running and behaving perfectly. I bought this at a fair price and Dave and Ben did what they said they would do, and did so respectfully and promptly. They handed me information NO used car seller would ever do, and kept their promises. I would not recommend anyone buy a used vehicle before looking at what Gateway has to offer. I never thought you could actually trust a used car sales operation, but, I was wrong. Semper Fi

Very professional. Very honest. Very trustworthy to their word…read more You can't speak highly enough of a shop that would tell you that the car you want pre-purchase inspected is not in their usual wheelhouse and recommend a shop with that expertise elsewhere. Kudos and much appreciation to this business for such resounding honesty!

It was a windchill below zero and I needed air in my tires…read more The gentlemen at the desk was happy to assist me and within 10 minutes I was on the road again. I will happily return to Woodhouse for future maintenance.

Well I called and they said they can't do an alignment until Monday or Tuesday and only about $10…read moredifferent than dealership in process at $179. I'd recommend going to discount tire about 500 ft down the road and saving $100. Plus discount tire can allow walk in for Saturday's.

Omaha has a super hero in their midst and may not yet know it! This mans name is Michael and he…read morecame to our rescue on a SUNDAY with a smile on his face. We live in MN and after packing up our suv at the Omaha hotel to head back home, somehow the auto start push button was stuck pressed down. This hero answered my phone call, while out running errands and said he'd swing on by. He not only very quickly and inexpensively dismantled it in a hotel parking lot he made it so we were able to drive the 6+ hours home without a worry. We can't thank him and Evelyn enough for stopping their Sunday plans to help a random family. Top NOTCH Quality - amazing - work!! THANK YOU!

Michael and Alex are my heroes!!! Our brakes started grinding 2 days before we needed to take a…read moreroad trip. They got us in the day I contacted them and, after doing a thorough check to make sure it was necessary, replaced the front rotors and all 4 pads. They were super helpful and kind, and showed us the old parts so we could see what was going on. They went above and beyond the service requested and are a great value!!

I cannot say enough positive things! Honest and genuine good quality work and service. Something…read morevery rare today! A++++

Cory and his crew are wonderful to work with. Always honest and will give you all your options,…read morevery friendly, quick service, more affordable than the dealership. I cannot recommend them more.

I had been getting my oil changes at Jiffy Lube for the last five years simply because it was fast…read moreand familiar. That changed after I tried Christian Brothers Automotive during a grand opening when they were offering free oil changes. I liked the experience enough that I decided to give them a shot again for my next paid oil change, and that's when the difference really stood out. Jiffy Lube's main advantage is speed. You stay in your car and you are in and out quickly. But Christian Brothers wins in almost every other category. The waiting room is clean and comfortable (even have cell phone chargers), the people are genuinely friendly, and the pricing has actually been better in my experience. I also appreciate that my car is returned clean, without the greasy or rushed feeling I sometimes had before. Scheduling is easy too. Their website makes it simple to book an appointment, so even though it is not a drive through experience, it still feels efficient and well organized. If speed is the only thing you care about, Jiffy Lube works. But if you value service, cleanliness, and feeling confident about who is working on your car, Christian Brothers Automotive has earned my business going forward.

I was a customer here for almost a decade. Spent thousands across multiple cars. Not anymore,…read morehere's why. On March 6, 2026, I brought my CR-V in for a hissing noise near the brake pedal, possibly a vacuum leak from the brake booster. The shop said they couldn't reproduce the hissing but recommended replacing all 4 brake hoses and both rear calipers, a total of $1,635.95. I agreed. A few weeks later, driving to the grocery store, my brake pedal sank to the floor and the brake light came on. I used the handbrake to pull over safely. The driver side rear caliper they'd just replaced was leaking brake fluid from the banjo bolt. I bought brake fluid at a nearby auto parts store, topped off the master cylinder, and limped the car home. The cause, per their own service advisor: the banjo bolt wasn't torqued properly to crush the copper washers. If I'd been on the highway, I could have been seriously injured or killed. A few days after the leak repair, I noticed a rhythmic clunking from the rear passenger wheel that stopped when I braked. I checked the wheel bearing (no play) and tightened all the lug nuts to at least 80 ft-lb. The actual problem: they'd failed to transfer the anti-rattle clip from the old caliper to the new one, the second mistake tied to the same job. When I brought it back and showed them exactly what was missing, they seemed disinterested in my findings. We took a test drive, agreed they heard the clunk, and took the car into the bay. After some time I saw my car roll back out into the lot. I went to check if the job was done. To my surprise the tech just jammed a second clip under the existing hardware instead of installing the correct missing one. It was at this point I realized these guys have no idea what they are doing, but I gave them the benefit of the doubt and went back in to wait. The service writer told me the tech said the brakes seems fine and all the clips were there, and showed me photos as proof, but those same photos clearly showed the clip still missing. I was dumbfounded and confused as to why they weren't seeing what I was seeing in the picture, so I pulled up a picture of what the clip should look like and pointed to the big empty hole where it's normally installed.(Reference provided image) When I pointed this out, they took the car back one more time. Some time later, I was brought back to look, and the clip was suddenly there. I took out my phone and show them the photo that they themselves took, that clearly show the clip was missing. I asked both of them to their face to explain how this is possible. Neither the mechanic that worked on the car or the service writer could explain how the clip magically appeared. Almost a decade of relationship with this shop ended right there. Somebody wanted to cover up this embarrassing mistake and no one would admit it, even with clear photo evidence that they themselves produced proving the clip wasn't there just minutes earlier. You cannot trust a shop that would lie to you. Afterward I went to confirm that the original caliper replacement was actually still covered under their mileage warranty from a prior brake calipers job, meaning I should never have been charged the full $1,635.95 in the first place. When I asked for a partial refund, they offered $400 in shop credit. I asked for a cash/check refund or an offer to cover another shop to redo the work, given the negligence and coverup, no one in right mind would trust this shop. Any respectable and honest shop would have agreed this was a billing error and offered a cash/check refund or covered another shop to redo the work. But not this one. What use is store credit if I don't trust the shop to do a simple job right? Bottom line: they installed a caliper unsafely, nearly caused a serious accident, tried to cover up a second botched repair, and refused to properly refund a job that should've been under warranty. If you value your safety or your money, go elsewhere.