Brian at Perry Auto Care reached out and went above and beyond to work on my car. Alot of the work…read moreI think he had done himself. Miscommunication was a large part that got straighten out. I appreciate his reaching out and will definitely use his services again.

Perry's Auto has provided great auto repair from multiple estimates to oil changes. Brian is very…read morecustomer service oriented.

Staff is always friendly and service while quick is still top notch. Been coming here for a couple…read moreyears since we moved to Omaha area and feels like the manager still remembers me each time I pull into the bay.

I have had my oil changed many times and many different locations. These guys run a good crew…read more Manager was very kind and thoughtful. They ask if I want my tires rotated, thank goodness I did! One of my tires lug nuts was over torqued. If I would've got a flat tire out on the road, I would've been in a bad position. They do good work and treated me like family . This is my new spot for oil changes in.

Been going here for 15 years at least for all my car needs. From fixing a tire, oil changes, other…read moresimple issues, it's always an easy process. Never have had an issue with my vehicle being taken here.

I recently took my vehicle to Woodhouse Quick Lane for an oil change and tire rotation. Mike…read morechecked me in and I appreciated the text feature for updates. Unfortunately, I was informed that my tires were wearing unevenly and needed replacement, which I wish had been communicated before the oil change. The staff member who relayed the tire issue was professional and even arranged a ride for me home, which I appreciated. However, my experience soured when I tried to get updates. Despite texting Mike multiple times over four days, I received no response. When I finally called, he seemed defensive that I was questioning the reason he didn't inform me that my vehicle was ready for pickup and/or didn't give me a quote for the tires. While the oil change pricing seemed fair, I believe Mike could benefit from customer service training. I was able to find good deals on tires elsewhere and had a great experience with Brakes Plus for an alignment - wish I got my oil change there as well because they were running a 50% off special. Moving forward, I'll be choosing Brakes Plus for my service needs, especially since they offer complimentary Lyft rides. Overall, even though I appreciated the manager calling to let me know he knew they dropped the ball with me on getting the tire quote, I was disappointed with my experience at Woodhouse Quick Lane.

Extremely Frustrating - Refusing to Take Responsibility for Alignment…read more I took my 2010 Mazda 3 to Firestone for an alignment, and since then, my car has been pulling and yanking dangerously. When I spoke to the store manager about it, he immediately said it wasn't the alignment and claimed the problem was my "steering pump." My car doesn't even have a steering pump, so that explanation makes no sense. I called Firestone corporate to explain the situation, hoping they would at least have the store inspect my car to figure out what's going on, but the store still refuses to look at it without charging me. I paid $145 for an alignment that has caused issues, and now I'm being told I have to pay again just to have them check their own work. This has been incredibly frustrating. I expected professional service and accountability, but instead, I'm met with incorrect information and unwillingness to address a clear problem caused by their service. This is not just poor customer service -- it's unsafe. I expected Firestone to stand behind their work, but instead, I'm left with a dangerous car and no support.

Overall, a very good experience. Called in and easily made an appointment. I find making an…read moreappointment online is not dependable so I always call. When I arrived they got to my car right away for an oil change. Everyone is responsive and friendly. The store was clean. In my opinion this was one of my better visits to a Firestone in the Omaha metro area. I would come back to this store in the future.

I had been getting my oil changes at Jiffy Lube for the last five years simply because it was fast…read moreand familiar. That changed after I tried Christian Brothers Automotive during a grand opening when they were offering free oil changes. I liked the experience enough that I decided to give them a shot again for my next paid oil change, and that's when the difference really stood out. Jiffy Lube's main advantage is speed. You stay in your car and you are in and out quickly. But Christian Brothers wins in almost every other category. The waiting room is clean and comfortable (even have cell phone chargers), the people are genuinely friendly, and the pricing has actually been better in my experience. I also appreciate that my car is returned clean, without the greasy or rushed feeling I sometimes had before. Scheduling is easy too. Their website makes it simple to book an appointment, so even though it is not a drive through experience, it still feels efficient and well organized. If speed is the only thing you care about, Jiffy Lube works. But if you value service, cleanliness, and feeling confident about who is working on your car, Christian Brothers Automotive has earned my business going forward.

Excellent respect to the customer Photo review of work…read morecompleted Estimates on future work available Not always the cheapest Extremely clean building and very presentable staff

I was not a pretty impressed with their service at first because I was told the work would only…read moretake an hour and a half when I drove myself there and waited on the premises after being there an hour and 45 minutes the lady came and told me that it was gonna be a while so I had arrived at 10:30 and did not get to leave there until 330 after leaving there. I noticed a loud noise coming from my right rear of my car and the shock that they installed on the right rear already had broken loose and was making a loud noise, called back and talk to them. They said to bring the car back in a few days later, and they would look at it and fix whatever the problem was well it turned out. It was a broken shock brand new after installation. It broke and then I also had a tire replaced on the right rear and that tire continuously goes flat and it's brand new so I really appreciate everything they did but it seemed like everything they touched just was not blessed. I still have not taken the vehicle back or called them about the right rear new tire they put on the continuously goes flat. all in all, I was treated very good by the staff and the staff out in the bays were also very nice people. I guess I just have one of them cars.

Best service ever! My wife and I have both been bringing our cars to this location for a few years,…read moreand I cannot say enough good things about the staff. They've worked late a couple times to finish an oil change, gotten hard to find parts in no time, and always clearly explain any issues they find. As a huge plus, my wife always feels comfortable bringing her car to them, and never feels pressured or talked down to like has happened at many other mechanics. Super great people, phenomenal service, and fair prices!

Went in for a routine check/ oil change…read more Had to wait about an hour and a half so I walked to a coffee shop near by. They promptly called when it was done and it was a good price. Didn't feel like they were trying to oversell me!

For those times when you need service fast, but you can't get into your regular car service…read moreprovider in time. They are fast, affordable and you can drop in to get on-demand service. You kill two bird with one stone by picking up needed grocery items while you wait.

My daughter is in Omaha attending school, and her car needed some desperate help…read more The Mad Hatter team reviewed the issues, communicated how they could fix them, and did so quickly at a reasonable price. I would highly recommend Mad Hatter for their help and guidance.

I attempted to get an online quote through Yelp for replacing my brake pads and rotors. Other shops…read moreasked me a couple of questions and gave me a quote. Mad hatter insisted they needed to inspect my car before giving me a quote. Defeats the purpose of an online quoting tool now, doesn't it?

I had been needing new tires for over a year and finally broke down and started shopping around…read moreonline. I checked prices at Walmart, Costco, the Toyota dealership and Tires Plus, and for the quality, Tires Plus by far had the best price (they were running a sale and it ended up being almost $70 cheaper than Walmart for a set of 4, good quality tires). I was able to shop around online, compare tires/prices, make my selection, and after seeing an estimate of what my total cost would be for the tires and installation (AKA no hidden fees), schedule my appointment online. I made an appointment on a Wednesday for 6 pm that Friday. I ended up being early by about 30 minutes and they had no problem getting me in right away. The woman at the front desk was very friendly and, most importantly, the bill I got was exactly what the online estimate had been, down to the penny. They offered me a warranty, which I declined, and that was the end of that. I didn't feel pressured to buy the warranty or any other unnecessary services or upgrades. The annoying sales tactics at a lot of car places is a huge pet peeve of mine, so they get major bonus points for not engaging it that. Since they close at 7 pm, I anticipated that I would drop my car off and pick it up the following day. When I went to confirm this with the woman at the front counter, she stated they had planned on getting it done that night, but I could pick it up the next day if I preferred. My husband and I decided to wait and just hung out in the area for an hour and a half. We called to check the status after about an hour (we were still really skeptical they were going to be able to install the tires in an hour and 15 minutes) and were told it would be ready around 7. We arrived at 7 and it was done within 5 minutes, which actually meant the mechanic and front desk woman stayed a little late to accommodate us. I have been driving on the tires for a few weeks and am very happy with the quality of the tires and have had no issues thus far. If you are shopping for new tires or need any other car services they offer, I would definitely recommend this place. Good quality and great service!

Purchased a new tire that went flat 2 days later and they refused to replace the tire. They fixed…read moreit and it started loosing air again a few weeks later. We were told they cleaned the wrong tire and they still refused to replace the tire with a new tire even after speaking to management. Horrible company and I would not recommend them to anyone.

I had a a very stressful week when my car broke down and tail it to several places to get an…read moreestimate I called the Tuffy and told them the situation and they told me to bring my car in and did a free estimate for me that took an hour and a half which is a great time compared to some other places They diagnose the problem and told me the estimate I had them call me at times when I was asleep, and I called a couple times out of just sheer panic, a little bit more than I should've I know lol Brendan was the one that helped me and not only was he patient and kind the whole time, he was also honest They told me instead of where they thought maybe oil was leaking, ran a diagnostic to see how it was leaking, and fixed it correctly They also filled up my windshield fluid without me asking because I was out I know it's like a six dollar fee but I really appreciated that I will definitely be going back to them in the future

So, my car broke down, and it looked like it was going to be a fuel pump. I had it towed to tuffys…read more I told them what I believe to be the problem. They called me and said it was going to be 1400$. I thought that was a bit high, but oh well. They then said they were going to save me almost 1000$ and it wasn't the fuel pump. It was a drive belt.I was elated to save $$$$. Go get the car and it originally won't start. What!??! We got it going and it lasted a week, then same old story as before. I called them and they said that they didn't fix the problem but the drive belt that they fixed was a maintenance issue! They would be happy to tow in my car and fix the fuel pump but they has the 1400$ estimate and they were sticking to that price! Crooks! I will never be back!