I'm glad I went with my gut and went with these guys. They're great! I went to Nichols Auto Repair…read morebecause, unlike other repair shops, they actually returned my call when I left a message when researching a repair back in April 2022, and because this time around (Feb 2023) they answered my call and got me in for same-day service. I'm a woman who doesn't know much about cars except when something is off. I came in with both a budget and a long list of concerns ahead of a drive up to Alaska and, opposite of what other negative reviews here say, Mike and (I believe it was John) actually seemed gently determined to help me prioritize what *needed* to be done first and what could probably wait for a later day. I felt like these guys were my uncles (especially Mike, who had a friendly, helpful, smiley, and informative demeanor), making sure I was taken care of. Services completed: * Strut installation * 4-wheel alignment * Oil flush, change, filter * Air filter * Power steering service * Brake flush * Rotor maintenance, new brake pads * A/C service (replaced leaking valves, tested compressor, FREON refill) * Headlight cleaning So far, so happy.

Be very careful coming to this garage. Elderly abuse. They charged my Dad over $900 for a part and…read moreit was the wrong part. When we showed them this, the owner yelled at my 83-year-old father and said it wasn't their fault. The actual part itself cost $20 and my husband replaced it in five minutes. So buyer beware...

I thank God for these guys. I was trying to swap out a purge valve on my '09 VW GTI. As soon as I…read moreremoved the intake manifold, I had screwed things up. Couldn't get it back on properly and fuel leaked a lot. After 2 weeks of trying to fix it myself, I towed the car here. Jennifer is friendly, knowledgeable, and diligent. Randy is a pro; honest and quick.

I would stay far away from this place. While Jennifer was very pleasant to work with, I made an…read moreappointment to take my Audi A6 in to address some issues while it was still under the Carvana 100-day warranty. They replaced the engine mounts under the warranty, and I paid out of pocket to have the front parking sensors fixed. Since they were behind on getting the repairs done, and I needed to pick up the car before leaving the country for a week, I paid for the repairs over the phone en route to pick it up. I was traveling over an hour from home to pick up the car on a Friday and was delayed due to an accident on I-25. When I arrived, I got my keys, and then they locked up the shop. After starting the car, I discovered that: - The front parking sensor was NOT fixed. - The driver's side floor mat was dirty with white debris (it was clean when I dropped the car off.) - There were greasy hand prints on the hood. I was extremely angry as I trusted them to do the perform the work I paid them to do, was extremely patient with them despite their lack of communication and delays, and they didn't even take care to keep my car tidy. Please take your car elsewhere.

I love being able to write great reviews for business that do an excellent job with customer…read moreservice. I think it's a rare find. I called Baseline this morning to see about getting a trailer hitch installed on my Rav-4. Not only was the phone answered in a very respectable way, but they were extremely timely about getting back to me with an estimate. It only took about 15m for them to call me back. The cost of the hitch was 1/3 of what the dealership was quoting me and it was evident by the way the process was being explained and recommended to me that Baseline is very knowledgable. They even made sure to ask what I was towing to see if lighting/wiring needed to be included in the estimate. We chatted a bit about what I needed the hitch for and when I mentioned it was for pulling a u-Haul trailer across the country, they also told me that they could assist in getting a u-Haul reserved because they were an authorized dealer. That was music to my ears, having all of that taken care of in 1 phone call! I scheduled my installation for next week and while I haven't had the actual installation done yet, I have high hopes that it will be as excellent as my initial experience. Thanks Baseline Auto! You made my day a little easier! :)

So I came into this store this morning to rent a simple $7 a day utility dolly for my move. The…read moreperson who was apparently able to this to me was not there and the man who was was extraordinarily rude and completely unhelpful. There was one other customer waiting to rent something and when the man asked us what we were there for he said "That's not my job, I only work here." If you work there why are you incapable of renting me a simple dolly? When the woman who's job it was to do these things finally rolled into work 20 minutes late she brought in her giant dog, it immediately started coming up to me and the other customer. When she finally took away her dog and ushered me into her nook she tried to photocopy my credit card! That's not ok! Basically these people are rude, unprofessional, late and possible credit card thrives. After this experience with a simple rental there is no chance I would ever consider them for any auto repair needs and you shouldn't either.

I was referred to GarageWorks by a friend and my experiences have been great…read more My Jeep broke down while on a trip to the mountains and the local small town shop charged me a lot for no real repair. I had the Jeep towed to Berthoud Jeep in Glenwood and they had it over a month without knowing how to repair it. I had the Jeep towed to GarageWorks and Matt had it repaired in two days. I think he and his team think outside the box when certain issues come up. I plan to use this shop exclusively. Matt is very professional, honest, and runs a good business.

Matt and his team are fantastic. He's worked on my Jeep Wrangler on multiple occasions, GarageWorks…read moreis unlike any other mechanic shop I've dealt with. My Jeep is back at his shop after losing a wheel on the highway, he even had a tow truck able to pick it up before insurance. He called with an estimate and options for repairs within an hour! First experience was a nightmare solely thanks to insurance, but Matt was a Godsend. He took care of dealing with the insurance agency directly and ended up with a whole frame replacement, his team took care of me and my Jeep as fast as they could get the parts in! See pictures Recommend 10/10! His prices beat other shops, usually with faster turnaround times too!

Our Subie Drives great, after Completing a engine head gasket replacement and some maintenance, no…read moremore leaks or overheating!. They gave us a cheaper price than the dealership. And Got it done within a few days. Communication was good and service was honest & upfront.

As a WOMAN who KNOWS NOTHING ABOUT CARS, this was my worst literal NIGHTMARE…read more I brought in my 2017 Subaru Outback (only worth about $6,000) with a clear complaint: a persistent oil/exhaust smell inside the cabin. I was told the issue was a failing head gasket and approved a $3,700 repair in good faith, trusting their expertise. Once work began, I was told there was an additional $2,300 in "necessary" repairs, bringing the total to about $6,000. I approved it, believing it would fix the issue. At no point was I told that this might not resolve my original complaint. When I picked up my car, the smell was STILL there. I brought it back in and I was told that I now needed an additional $4,000 exhaust/front pipe/gasket repair. So after spending $6,000 (the value of the entire car per multiple sources), the original issue was not fixed--and I was being asked to spend thousands more. 10K total. When I raised concerns, I was told I didn't properly distinguish between an oil smell and an exhaust smell. I am not a mechanic. It is not reasonable to expect a customer to diagnose the issue. I clearly reported a smell inside the cabin and relied on them to properly investigate and fix it. Additionally, I was then told that this can be a multi-faceted process. This would have been nice to know before I dropped $6K. I requested the diagnostic test results (ie. compression test, leak-down test, etc.) from which they used to initially diagnose the head gasket as the main problem, but I have yet to see anything. I was also charged a $140 "complimentary inspection" fee that was supposed to be credited toward repairs--but it was not removed from my bill and wouldn't have been discovered had I not taken a fine toothed comb to the invoice. On top of that, it took weeks for this to be refunded to me. In an attempt to "resolve" things, they later offered to install a USED catalytic converter--an item they had not even diagnosed as the problem in the first place--"at or below cost," which is prohibited under Colorado emissions law. When I discovered this and brought it to their attention, they immediately tried to backtrack and say that it was "actually aftermarket" and not USED. I have zero trust in this company. They will never touch my car again. I paid $6,000 trying to extend the life of my car and left with the same unresolved issue, new problems, and zero confidence in their integrity or workmanship. Proceed with extreme caution. One Pro: I now know way more about cars than I ever wished to know.

Great shop, very informative and communicative. I had a wheel bearing replacement. It didn't take…read moreas long as expected and the price was better than a lot of other spots. Thank you John's

I have had recent experience with this shop for my two old (but still useful) cars that needed…read moreattention and some replacement parts. They first did a thorough inventory of the state of play with these vehicles and sent me a detailed list of problems that need to be dealt with, if not immediately, then at some time in the near future with some priority comments and projected costs, allowing me to pick and choose. I thought it was superior procedure compared to other shops I have used. The chosen work was done in a timely way, perhaps because they have made a specialty of dealing with older cars like mine and had most of the parts available. The cost of the work seemed reasonable to me, and so far the repairs done seem to have a good effect. People are pleasant and provide a ride to and from the shop to those who need it. I can certainly recommend this shop to others! Five stars!

I have had my Volvo serviced twice here. Both times I have experienced excellent communication,…read morequality service and left happy. Car repairs are never cheap, but the guys at Swedish Motors will explain exactly what the problem is and not try to overcharge or make unnecessary fixes. Offering loaner cars is a huge plus and all the work I have had done here has been super quick. Top notch in my book.

Exceptional shop! I am from out of state and my check engine light came on. They were able to…read moresqueeze me in and sort the major issues. Very fair pricing and excellent service! If I lived here this would be my Volvo's shop! Highly recommend! 2004 V70 R

So far so good! Dropped off my Envoy to get my brakes checked out. They weren't sure if they'd be…read moreable to fit me in today, but called 2 hours after drop off to let me know they've already inspected! Joe was simple and straightforward on the phone - this is what's wrong, this is how much it costs. Added on oil change and tire rotation with no problems! Will update once I get the hunk of metal back UPDATE: still 5 stars. The owner Joe was fantastic and made sure I knew exactly what was going on. Was able to leave my car overnight and get it the next day, will definitely be returning for future services, thanks guys!

Absolutely incredible people and service. Extremely honest and trustworthy. Took time to discuss…read moreall the details of normal service and repairs so I know what was going on. Highly recommended and so thankful to have such an amazing shop.