We stopped at Perkins in Waterloo on our way home from and after a stay at a local hotel, the rain helped convince us to call the bike ride early. Not exactly the ending we wanted, but breakfast sounded like a good idea. The service was the best part of the visit. The lady who served us was fast, friendly, and kind, and she was doing a great job. The restaurant was also clean, well managed, and pretty much what you expect from a Perkins. The food itself was fine, but nothing special. The pancakes are still really good, so I will give them that. But the pricing is what really got me. Omelets were $16.79, coffee was $3.89, and even the Magnificent Seven was $10.39. I know prices are up everywhere, but for basic breakfast food, that feels hard to justify. It was not bad food, just very basic food at a price that felt way too high for what it was. At this point, Perkins would probably have to be the only place within walking distance during a long bike ride in the rain for me to go back. Good service, clean restaurant, decent pancakes -- but the value just was not there for me. read more

100% recommended! There's something refreshing about a place you can just count on. Perkins in Waterloo has been consistently solid across multiple visits; dine-in and takeout alike. The atmosphere is calm enough to hold a conversation even during their busiest times, the place is kept clean, and the staff genuinely seems nice. Portions here are good, prices are fair, and the food delivers on both the savory and the sweet side. Pro: Do yourself a favor and get the Chocolate Overload Cake; my favorite. It's rich but not overwhelming; the kind of dessert that hits the right spot without going too far. Con: Honestly? Nothing. Looking back, I have had no issues here throughout any of my visits. read more

Perkins Restaurant & Bakery - Chocolate Overload Cake - American Near Me - Waterloo, Iowa

Fast and friendly service. Food cooked right. Prices are very reasonable. Great place for breakfast and lunch. read more

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I ordered the 55+ omelette with cheddar cheese and mushrooms. It was delicious. I also had the cranberry orange muffin. I enjoyed it so much that I ordered 3 for carry out. When I purchased three I got three more for free . I got one more cranberry orange and 2 blueberry, They were all delicious. read more

I called an hour and a half ahead as I drive on the road. What I had wanted was something that was gluten-free and was told that it would be gluten-free. I have just spent the last three hours on the toilet as it was most definitely not gluten-free. I can't say much about the restaurant itself as I was there only briefly, but it did seem clean however talking to somebody and being guaranteed that fruit ,hashbrowns ,and an omelette would be gluten-free and was told that the hashbrowns might not be gluten-free. So I asked for the hashbrowns to be in a separate container..... They were in the exact same container as the omelette. when I called in, I made sure that I was being specific on "yes this is a gluten-free meal". Somebody either went through great pains to make sure that I would be on the toilet for a good three hours as I was or was extremely..... lax, especially when I asked for specifically gluten-free items. I was told that the hashbrowns were fried in a pan with all the other gluten products(so I asked specifically for this to be set aside in its own container for the other guy driving with me.) The "gluten-free omelette" was either fried in that same pan as all of the other gluten products or when they put the hashbrowns on the omelette right next to each other it cross contaminated it. Either way my stomach hurts. I can't sit right and that's not gluten free if you cross contaminated everything! Oh, and before you ask, how do I know that it was this meal in particular . this is "LITERALLY " the only meal I've eaten today so yeah it's kind of easy to narrow it down as this is the only meal I have had today. read more

As a Perkins goes it was fine. Not haught cuisine, but as always good solid reliable meals. Wife and I ordered big breakfasts and were not disappointed. Place was clean, and the staff friendly. read more

Came in Halloween morning with my son in full costume. Started in the lobby for 15 minutes and nobody acknowledged us at all. There was only about five table sat in the whole restaurant, and we saw about five different servers walking around. Not a single acknowledgment. I'll go where my business is wanted, very poorly trained staff to allow that to happen. read more

wait staff was great, food came quickly, but the new bread bowl was something I'll not order again.

Our server genuinely did not care about us they forgot my fruit and charged us $50 for two basic breakfasts that were $16 each they messed up our ticket which we thought was going to be $30 but when we get to the register they added a bunch of random stuff to our ticket. Our server just cared about the table next to us and charged them for our food and was trying to get us to pay for their food instead even tho they had like 5 people read more

Great service, our server Amanda was awesome. We had a large party and our party was coming and going and Amanda didn't miss a beat. The Pancakes y'all!! Yesss Mister...Sa Say Bon! read more

got there at 10:00. ordered by 10:05. Left at 10:50. Saw our server multiple times, she never reengaged. people that arrived 30 minutes after we did with more complex orders received their food and we were still left sitting with nothing. single worst restaurant experience I've ever had. talked with the seater shortly before leaving, she went back to see what was going on. waited 5 minutes, didn't see her again. so we left. I have fond memories with Perkins from Nebraska and Des Moines. I think this ruined that for me. read more

Had a large family gathering for Grandmothers birthday and Jennifer was great. Much appreciated.

Our server, Sam was attentive, timely and personable! Food was prompt, hot and cooked as ordered Restaurant was very clean and the staff kind and helpful. Can't go wrong with breakfast (all day) and burgers read more

Nadia was an amazing server. She was on top of refills got our order in quick and easy, Food came out hot and fresh and was delicious. She got us their new special Donuts and heated them up perfectly for us - she was so attentive, sweet and helpful. The place was clean and even when they were busy all hands were on deck! 10/10 recommend. Thank you Nadia and Perkins team! read more

The best steak and eggs I've ever had. I got a muffin with my meal and it came out fresh & hot with butter. Absolutely delicious. Our waitress, Ashley, was so sweet and thoughtful. If we didn't live so far out of town I'd come here all the time. Highly recommend!! read more

Pre-Covid , we would go to this place once or twice a month. Always walked out with extra muffins, bakery goods , etc, purchased after our meal . It was a great, helpful, wonderful experience. We were ALWAYS greeted well, and treated well by our servers , our cups never ran dry, and we never felt rushed Sadly, after returning tonight (we moved so don't get over there often), the exact opposite of this was true . We got seated rather quickly, we had our order taken quickly.X which was good. The waitress gave us our food, checked in like 30 seconds later and then nothing for 30, 45 minutes when she showed up to clear our table . My drink had already been empty for a good 20 minutes at that point When she came back, she suggested pie since it was Monday and we got a free slice. I gave my pie order and asked for a new drink , thinking we'd have a few minutes more. Unfortunately , when she returned, there was no drink in hand , and the pie was in to go containers . It's like we were being told to leave , without being told to leave !RUDE! We promptly left , with zero tip, and paid our bill. No extras, no muffins, nothing. We will absolutely NOT be back. This level of service is disgusting read more

I had the pot roast. It came alll chopped mixed in gravy . The gravy was so salty, I had 2 bites , it was so salty I could not eat it. The side was 4 spears of asparagus, that was mushy from being over cooked. When I told the waitress about it, she asked the manager and said that they would only give me 50% off of the price. I asked to speak to the manager she came out and still said 50% remind her I only ate two spears of asparagus and the salad. She ended up taking it off my bill. read more

The brioche French toast was really tasty. I wish they had more variety of pancakes to choose from. Our server was okay, but didn't stand out to make our experience memorable. The muffins are a nice touch and you can buy some on your way out. read more

This was our first time experiencing a Perkins Restaurant. We made a stop here for breakfast during brunch hours. They had a great selection of food and dessert. They even had a buy three get three on cookies, muffins and brownies. We ordered a skillet and a breakfast burger with tomato basil soup which was delicious. The staff was very friendly and made sure we had everything we needed. Bathrooms were clean which is great when you're in a road trip. We would definitely stop here again if we were in the area. read more

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Simply amazing. Our waitress was wonderful. The food was delicious. Amazing service. Will be back again!! We had the steak and pepper meals We had some fries, chicken strips, mash potatoes, corn, macaroni and cheese, toast, fruit, & chocolate pie. Everything was delicious and server was super quick and attentive read more

Perkins Restaurant & Bakery - American Near Me - Waterloo, Iowa

My first experience at this new location exceeded my expectations. It seemed busy from the outside due to all the cars in the parking lot. But there were still ample seats available inside. We were greeted immediately by a manager to seat us. It's a manager I recognize that used to be at the university avenue location. He's been with Perkins for years and is always so polite. The restaurant is bright, clean and simply decorated. A nice refresh from the former Lonestar Steakhouse that was previously in this building. We were served immediately by a very friendly and attentive waitress. She was amazing and I couldn't have asked for better. I really should have gotten her name. Our food came out quickly and everything was good. My husband got pancakes, sausage, bacon, eggs and hash browns. I got French toast, scrambled eggs and bacon. Both meals were very good. They also have a party room that seats up to 27. It's free and you have to order all drinks and food from the menu. We will be back! read more

On Saturday 11-18-22 at 8:30am. Stood inline for 1/2 hour along with around 15 other people, and a couple came in after all us who knew one of the waitresses and they were sat down before everyone. We ended getting upset and complained to the hostess then she said that she would get sat down right away. Terrible service so we left and went to Village Inn and were sat down right away. read more

One star only because I had to give at least one. Waited 10 minutes to be seated in a restaurant that had maybe 6 people in it. Finally was seated waited 15 minutes for our order to be taken. Waited 20 minutes to find out our order never made it to the kitchen. Walked out hungry and went to Village Inn. Never, ever again will we go to this place. Poorly, poorly managed and staffed read more

Our recent lunch experience here (for a larger group) was fantastic. The meals came out quick and were tasty, with constant refill service on beverages. Our server Nate was affable and exceptionally attentive. Would certainly return! read more

It took 30 minutes to serve our party of three. Drinks were never refilled. The manager brought our trays and said he was going to refill our drinks but never did. I took two glasses back to the kitchen entry and was told to "put those here." After 90 minutes, we left without compensation or apology. read more

The service was quite substandard. The order taker forgot the cup for the hot tea, even after reminding her, and was not brought to the table until after the food arrived. They also messed up the toast order, which also required a couple reminders to bring out in the first place. They brought out the wrong bread. I wish I could find a point to reward them at least in the restroom, but it reeked of urine and air spray. Very disorganized feel to the whole place and they need a lot of improvements before it would be worth a return trip. read more

So we are from out of town & my bf called to order over the car speaker so she said she couldn't hear us and when I started talking she said I was yelling . Then we got our food To go * and received no silverware and my bf got sausage biscuit instead of chicken biscuit. And we had to call 5 times to get someone to answer the phone when we initially ordered after being hung up on twice read more

Food was good and fast, Tae and Kellan are great servers and Annie a kind hostess. Restaurant was nice and clean too!

Wonderful waitress! Clean restaurant. Yes newly opened. Great food , fast service! Prices are about what other places are in the area. Love the choices read more

This is my favorite breakfast spot. Out of all the times I ate here I've only experienced a few hiccups. One time my food took a little longer than usual and the other time they forgot my appetizer but the manager came over and quickly apologized and offered to take care of it. Overall they have good food and a great menu selection read more

The wait for our food took forever around 45 minutes, and we had seen much food get sent back to the kitchen from other customers so we had been worried about our food but since there were so many complaints we figured our food would be great. Once we got our food everything looked a mess and tasted horrible the eggs were over cooked the cheese sauce was clumpy and we even found a eye lash in the cheese sauce. Also when we got our food one of our orders had been messed up and we sent the food back once we had gotten the new batch the plate was the same plate from our last batch they had just scraped off the old food and put the new food on the same plate and put Bacon on the hash browns our food had also been cold. So over all we ended up leaving and just paying for the Mac and cheese from at box, at least they can do ok doing that. They may need new management because everything was a mess never going there Again worst breakfast ever and not a delightful experience read more