This place is okay. I've become a bit of a frozen yogurt expert (really, it's sad), so I've been to…read morequite a few frozen yogurt places. This one doesn't rate highly compared to other places, BUT it is still a just-fine place to go for your yogurt.
First off: The yogurt and toppings were just fine. They were fresh, they were all readily stocked, and they were yummy. There wasn't anything like gross toppings or soggy anything. No, all of the food was a-okay, and it was just fine. If you want to eat here, there's nothing that should be stopping you from doing so.
However, the place itself is where this frozen yogurt parlor starts to lose some points. The topping selection is pretty minimalistic compared to lots of other topping options. I'd say that it probably has 1/2 of the selection of most places. The flavor options were good. They had Caramel (which I love and is rare to find). They also had quite a few of your basics. Yogurt Pro also has quite a few fruit-flavored options - which I tend to avoid, so it limited me to eating chocolate and caramel which is totally fine.
As a positive bonus, some of their flavors have the nutritional content posted right on the flavor sign. However, out of the ones I looked at, their information was given in per 1/2 cups. 1 Cup is 8 ounces, but for those who don't know that off the top of their head, 1/2 cup is not a particularly helpful measurement considering Yogurt Pro measures their froyo in single ounce increments.
Again, the toppings themselves were fresh and well-made, but there wasn't a huge selection. I also was slightly annoyed that my sprinkles were in a hard-to-pour bottle. As in, every time you shook it, you maybe got 3 sprinkles out. As the friendly cashier noticed my issue, she just said to take the lid off and it works much better. (Which I did do. And it did work better. Maybe they'll change this system in the future.)
As another positive bonus, the staff member there was very friendly. Every person who walked in after us (because of Easter? no idea) had never had frozen yogurt before, and she was very patient and friendly about walking everybody through how things worked. So that's definitely a positive.
Their rewards card definitely works, but it's not one of my favorites. Spend $5 at 9 times, and you'll earn your tenth yogurt free. So if you come in and buy $6, you get one punch. If you come in and buy $11, you get two punches. This system annoys me. We spent $8-something, so we only received one punch. However, that extra $3 doesn't roll over. This means you have to plan to eat right around the $5 mark to really make use of this rewards system in the best way. It might sound like a silly complaint, but it doesn't seem like the best way to do it.
Other ways that yogurt companies do rewards programs (before you get uppity, almost all frozen yogurt places offer rewards, so they pretty much NEED to offer one to stay in-line with competition): You get rewarded based upon per cup, you get rewarded upon single visit, you get a certain amount of "points" per dollar spent. In those cases, you still have to be a loyal customer to earn the rewards, but I never feel like I have to overspend or I'll end up "wasting" parts of my rewards. I either get a cup, or I don't. I either come into the yogurt place, or I don't. I only spend as much as I spend, but I still get all of my points. Yogurt Pro's particular reward system annoys me. On the bright side, though, it's a simple punch card, so there's no annoying hassle to sign up.
The interior itself is okay. It's definitely clean, and it has a modern appearance, but things aren't quite as they seem. Their bar stools are very wobbly, pretty uncomfortable, and honestly, even my underweight companion was really concerned about them holding his weight. The booth seats were workable, but they weren't particularly comfortable. We felt a bit like idiots having to switch spots so much, but nothing was really comfortable. We settled for the booth in the end. The tables were wobbly and had some chipped paint. So, really, most of the seating was pretty lackluster, and I really wouldn't want to sit in here with friends as the seating just isn't comfortable - even if the yogurt is delicious. As a note, though, all of the tables and chairs are super light, so you can easily rearrange for a larger group without much of an issue.
Final thoughts: It's a good place to get yogurt, and the taste is just fine, but it doesn't stand out among the competition. While the taste and freshness is fine, the selection of toppings and the seating options are underwhelming. With another, more modern frozen yogurt place so close by, I'll probably go there instead. However, I don't have anything against this place either, and the staff was super friendly, so if somebody really had to come here, I wouldn't fight too hard - as long as we could find somewhere else to sit and eat the yogurt.
