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Dairy Queen Grill & Chill

3.0 (19 reviews)
Closed • 11:00 am - 9:00 pm

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this is the ice cream that dripped on my car when the employee handed it to me.. not even when it was in MY hands

please never ever go to this place. first of all when you go through the drive thru, you can see their employee drink counter through the window which has multiple vapes sitting on it... the interior is disgusting and smells musty, the employees are high as fuck on drugs you can literaly tell. and not just weed like LITERAL DRUGS. anyways. today i went there and requested a small blizard with extra oreo, when i tell you they stacked so much ice cream on it that it was pretty much a medium/large blizard even. so there was so much ice cream IMMEDIATELY dripping down my hands, on my clothes, on my car, and on the door of my car... when i requested a large cup to dump it into they tried to combat me by saying "well it is 100° outside so expect it to melt"...... so after arguing and arguing they gave us ONE large cup for 3 BLIZARDS that were all the same condition as mine... so when we went in to get a refund the lady at the counter gave us extreme attitude about it before telling me "maybe you shouldnt order ice cream in '115°' weather" like isnt the whole point of ice cream to cool you down??? anyways... to conclude my essay i would like to say that this place is grimy, they have ROACHES RATS PARASITES TERMITES AND GREASE EVERYWHERE, and half of their employees are DRUGGED OUT and RUDE ASF!!!! ty very muxh

Double fudge cookie dough blizzard.
Amy A.

The service at this Dairy Queen is pretty bipolar. The ice cream is always quality but the three stars is for the customer service. This location now serves the food such as fries and burgers but I've never gotten anything but ice cream. There is no place to sit down and the inside is so tiny I can't imagine how they can adequately make food. On nice days the drive thru is really busy and can extend out onto the frontage road. The service thru the drive thru is pretty slow. I've rarely received stellar customer service at the drive thru. A please, thank you and have a nice day would constitute good service. They have a freezer with ice cream cakes inside. Not too much variety but if you are looking for one they will have something. They will write messages on them with gel for no charge. One time their drive thru was really busy so it went inside. There were several customers in line and three employees working. One employee was working drive thru and the other two were cleaning up a spill in the entry where a customer dropped their drink. So there was no one helping the customers inside the store. It wouldn't have been that bad but no one was greeted when they walked in or told "we will be with you in a moment". I stood there for five minutes before I left with nothing and went to a Dairy Queen in cedar falls instead.

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11 years ago

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20 days ago

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1 year ago

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2 years ago

Very friendly workers. Food is tasty and delicious. My favorite place to go when hungry.

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2 years ago

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3 years ago

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4 years ago

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13 years ago

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4 years ago

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7 years ago

Great good and staff. The prices are very good and the food , especially the buster bar is excellent.

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12 years ago

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11 years ago

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9 years ago

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9 years ago

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6 years ago

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7 years ago

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10 years ago

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10 years ago

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9 years ago

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Review Highlights - Dairy Queen Grill & Chill

“The manager/owner was in the store.”

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First off, I hate Yelp. Some of you people shouldn't be given the right to have an opinion. All of…read morethe negative reviews are pretty much subjective and if you don't like the Cane Sauce I don't even want to know you. I don't need employees to fake-smile at me in order for me to feel good about myself. The chicken is tender and juicy and the sauce makes me happy. The interior decor is eclectic and I love that they pay homage to the Cedar Valley. The food is prepared quickly and the place always seems clean and well maintained. You poor things, you have to drive your fat lazy ass around the building twice to pick up your food that you a) didn't have to cook 2) didn't have to do dishes after cooking 3) didn't have to walk to get 4) most likely will eat in your vehicle. Go home and make your own food and stop complaining. You are a bunch of fun ruiners.

Overall, had a pretty good dinner. It was quick and the employees were fun/nice. The best part were…read moretheir chicken fingers! They always come out hot and fresh so it was same thing tonight. They also have a nice outside patio to enjoy your dining there. They were doing a good job keeping everything clean and pretty during a busy time which was nice. I just wish their fries were crispy/hot and fresh like their chicken :( They were edible and alright but they were not great nor did it allow me to ring the 4/5 stars. Maybe next time.

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Wendy's

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1.5(15 reviews)
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While I am understanding that many businesses are experiencing staffing shortage so I'm ok for…read moreslower service however we waited in the drive thru lane for 15-20 mins because the lobby is (or was) closed at 830pm. The ordering was a hassle even though my husband and I were getting the exact same thing with the exception of a chocolate frosting for him and vanilla for me. We ordered larges for the extra beverage but was given a small, fine, nobody really needs a large soda even if it is diet. When we got home we had one cheeseburger sandwich meal that we did order and the other was a spicy jalapeño chicken sandwich meal that neither of us wanted or would order. It wasn't worth the hassle of going back to have it corrected since we would have to spend all that time again in the drive thru. They get a bonus star because they at least got the frostys right and the girl at the window was friendly. Otherwise, if you're in any type of hurry I'd probably avoid this place.

Disgusting Staff; On the 17th of May 2026, particularly at the time range of 15:40Pm-16:00Pm, there…read morewas this staff serving at the drive through who insulted the disabled ladies in my car. Those ladies are not like the rest of the people but the staff yelled at them as if they were kids. Those ladies in my car, who have been fans of Wendy's for years decided to stay away from Wendy's begging that day and vowed to discourage people going to the Wendy's at this particular location.

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Fantastic service! I ordered ahead as we were in a hurry and the food was ready to go soon arrival…read more We were greeted by a friendly staff member who asked if I was "Alana" and then had my order ready to go. She even gave me a drink on the house. The manager (?) was training a new employee and apologized there were several stickers on the bag as he handed it to me, but I prefer it to be more secure anyway. Super, super friendly and clean new store! Even the trash by the drinks was empty during rush hour. The food was made fresh and was accurate with our modifications. Thanks for making my experience at a fast food restaurant feel personal and enjoyable!

If I could give this place less than one star, I would. First of all, the person on the headset had…read morestarted out very rude. She was impatient and didn't really even seem to care about anything that was being said. Second of all, we order three orders of chips and cheese/guacamole. None of the chips were even good, they all tasted very stale and nasty. They were brittle even, if you will. The pepsi that we got was also very syrup-y, so it was very undrinkable. The person at the window that handed us our food was very nice, so kudos to her. But when we called the store, the woman that we spoke to was very rude. She told us "Our chips are made at 6am" blah blah blah. We tried to tell her that we understand that they are busy, but our food was uneatable. I would not go to this Taco Bell ever again, especially since the atmosphere is rude and the food is horrible.

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A mixed experience here. Excellent worker at the counter…read more Friendly and happy greeting. Happy to take my order. And also was busy delivering orders to tables. Exactly the kind of "fast food" employee you'd want but rarely see. My order--Chicken BigMac. Thought I'd try it. My order comes up. I take the sandwich box out of the bag. The paper label on the box says Chicken BigMac--it is a special order. Open the box to find a regular beef Big Mac. How does that get in there when it had a label on the outside? So now I have to go back, ask for a replacement to get what I ordered and wait...wait...wait. Summary: Sandwich--good. It does slide out of the bun with that sauce. Not a drive-and-eat sandwich at all. Will have another. Counter service--excellent Kitchen Service--really? How do you mess it up when you have a label on the box? Reaction? 3/5 and could be a 2, but the sandwich was pretty good.

Genuinely the worst experience with any customer service I've ever experienced at all the…read moreMcDonald's I've ever been to--- 50+. Over the intercom they were extremely pushy and when I had questions about the product, the person over the intercom almost rushed me into their own conclusion in a very aggressive and condescending way zero respect in their tone and response to my polite question. I decided to leave and I order that day. I came back today to try again right when I got on the intercom I noticed it was the same person that greeted me before she heard it was me and giggled a little. I wasn't gonna be phased. It was a new day. Disrespect soon followed not in the tone this time, but with my food, I asked politely for no ketchup on my receipt. There is a no ketchup symbol specific instructions written down. I voiced at the next window to the Man taking my card. I cannot have ketchup. He looked me in the eyes and responded knowingly. I proceeded to the next window. Only to be greeted by a burger, smothered, and ketchup. I wasn't only targeted, but I was also disrespected. In the food was inedible.

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Dairy Queen Grill & Chill - icecream - Updated November 2026

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