I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

I would like to thank ACA Automotive for the kindness and human nature they shoed to me when…read morerepairing my car. My car broke down after hours, and AAA recommended them to me. I dropped the car off at the shop, placed me key in the drop box with a note. I received a friendly upbeat text at 745 AM, with a possible diagnosis and estimate. Throughout the day, they gave me updates and repaired minor additional issues with the vehicle. As a single woman this process was stressful and their light nature, combined with humor was a breath of fresh air. The total cost was less than anticipated and as a AAA member I got additional 10 percent off. I now consider them family and will bring them all my auto needs. Thank you ACA for making a stressful time not so stressful, I appreciate you!

I had a 9:00 appointment, my car was taken in a timely manner and my smog check was completed in…read morethe amount of time they gave me. Staff was really nice to

Can't say enough good things about Cypress Auto. They are always so friendly and always take care…read moreof the problem no matter what it is. Literally bring your car here for whatever your need is and save yourselves the hassle and headaches that other places cause. This team has help me so much since I've started bringing my car here for maintenance. They have fixed my engine for various issues, fixed tire issues and given me peace of mind every single time. The work is highly quality and never rushed. You and your car are not just another ticket to them, unlike other business. Highly recommend Cypress Auto!!!

This review is well earned by the sales rep Brian at the front desk. Calling Brian's customer…read moreservice one star is generous, to say the least. I came in today to get a quote for a check engine light related to an O2 sensor. Before coming in, I had already priced the part so I could confirm exactly what was needed. Prior to agreeing to the $200 diagnostic, I asked Brian whether any of that fee would be credited toward the repair if I moved forward. He told me that **half** would be credited, meaning $100, which I felt was fair. Based on that, I expected something close to the following: * Diagnostic: $200 ($100 credited) * Labor: $200 (install time is .9 hrs + 1 hr diagnostic) * O2 Sensor: $179 (the same OEM part costs $59.98 at any auto parts store) Brian then quoted me **$579 total**. When I asked about the previously mentioned diagnostic credit, he declined to honor it. I also asked if I could bring in my own part. That's when things really went downhill--and honestly, I wouldn't have posted this review if it weren't for what he said next. In a very belittling tone, Brian responded, *"Do you bring your own lunch to a restaurant?"* He then continued by saying the building costs $10K a month and that they're expensive because they can be. That may be true, but I'll never know--because I would never, under any circumstances, do business with someone who treats customers that way. Thanks for all your "help," Brian.

I went to Matt Imports for an oil change after receiving recommendations from Chat GPT. Matt was…read morevery friendly, professional and took the time to explain everything clearly. After completing the oil change, he pointed out that the exhaust pipe near the muffler was bent and introduced me to Steve at Cypress Muffler and I was able to make an appointment next week. He also suggested that I have my tires checked. Matt gave me recommendations to keep my old Lexus in good shape but there was never any pressure to have additional work done. As an older woman, I am often nervous about car repairs because I have been pressured in the past to approve unnecessary work through scare tactics. I trust Matt and appreciate his honesty and professionalism. I will highly recommend Matt's Import to My neighbors and friends.

Matt's has been my go-to mechanic for 13 years & counting. Multiple vehicles. All the family…read morevehicles. Never an issue, always truly looking out for the customers' best interest. The last honest mechanic...

Amazing service! The team was friendly, honest, and efficient. They took great care of my car and…read morekept me updated throughout the process. Highly recommend to anyone looking for a trustworthy auto shop! Excellent service

Be careful with this mechanic shop they will tell you all kinds of problems of your car with out a…read moreproper diagnostic Just look for a different mechanic that doesn't steal from you

I had a great experience with Toy Shop of CypressI brought in my Lexus and they did an excellent…read morejob from start to finish. They were professional, honest, and took the time to clearly explain the issue and what needed to be done. The work was completed efficiently, It's hard to find a shop that combines quality workmanship with great customer service, but they really delivered on both. I truly appreciate the care and attention they put into my vehicle. I would absolutely recommend them and will be returning for any future repairs.

Just got off the phone asking for a quote on a couple of items I thought I needed for my recently…read morepurchased used Sienna - oil change and transmission service. The gentleman on the phone said the transmission fluid is for life unless I'm towing or carrying heavy loads. When I questioned why I see that it's recommended online he says that dealers will recommend this service all day but if you check the Toyota maintenance manual it says you don't need it. Man! I haven't even been to this shop yet and I'm already getting a good feeling about this place. It's a bit more expensive for an oil change than other places that have quoted me, but I like that they use factory parts including Toyota oil filters. I'll update this review once I get the car in for my first visit. Stay tuned.... 6/29/26 - Brought my Sienna in for an oil change + complimentary 30-point inspection (since it was my first time there). Jared took the van for a spin, brought it back and lifted it up. They found a little oil seepage coming out of the transfer case. I let them know that I did see a transfer case drain/fill on the CarFax report before I bought it. Jared thinks they just didn't torque it properly so they were going to retorque and clean up around the area and keep an eye on it. Worst case scenario, they would need to order a new drain plug gasket and I'd have to come back to get it replaced. Thankfully, the drain plug just needed to get tightened. I was in and out in almost exactly an hour just as Robert promised. Thanks The Toy Shop team!! Pro Tip: they are booked out at least a week in advanced so make your appointment ASAP!

They are not the same anymore. The owner retired or retiring soon and the fees went up sky high…read more Never will be the same and I've know Posa for over 22 years. Maybe I'm spoiled with him cause he always gave me great service.

Posa is a straight shooter and every time I bring a car in (second vehicle I come here for) I've…read morealways been given what's necessary and no add-on bills (a la Action Auto). Very good shop with good people. Raul took care of me today. Helped me figure out what was wrong with my steering, helped figure it out and got me going (need new tires old ones had inner tubes that went out). Sure enough new tires took care of it. If you want honest, lack of the sales-y maneuvering you see at some of these local shops come see Posa or Raul. I know every time I do I'm happy I did.

Been coming here mainly for oil changes and experience has been good so far. The garage is super…read moreclean and getting an appointment has been a breeze. It's just one person working here, which is the owner. I like that the owner is ok with me bringing my own oil and filter for oil changes because some places won't let me. Price isn't the lowest but quite comparable to most places.

I think se found a reliable honest mechanic! Pricing is reasonable and done in timely manner. He…read moredoesn't try to sell us on anything extra. Only suggestion is that you have to voice your concerns to ask to get things checked otherwise, it could either means everything is fine or just haven't been looked upon.