Not only my worst experience with any shop in my life, the worst experience I've had with any business of any kind. Doug, the owner was hostile, hard to work with, and unprofessional. My car collected dust in his shop for 3 years, with very little progress. He had no problem asking for more money but flatly refused on many occasions to provide an invoice justifying his charges to date (which is illegal in Nevada). $7,500 and 3 years later, I had him drop off my car and parts and am moving on to a professional shop. Lack of progress and transperency as required by law was by far not the worst of it. He demanded more money in January (still no invoice for the $7,500 spent to date mind you) and when I failed to come in first week of February as promised he berated me in text and said he didn't have time for my "games". I apologized and explained my wife had a serious spinal injury and was having surgery the following day. I asked him again for an invoice and and said I'd be down as soon as my wife was out of the hospital. I also told him I resented his tone and asked for professional courtesy. He messaged me a few days later and said to get my car out of his shop. He told me he didn't give a sh!t about my "personal problems". Nice, right? When I went down to the shop he was even worse. Cussed at me, yelled at me, I honestly began to wonder if he was going to try to hit me. At that point I just took my losses and had him drop off the car. I don't want to give anyone with that bad of an attitude my business. Stay away. Very unpleasant man with zero business acumen. By the way, never got that invoice. What an entitled jerk! And Doug, if you're reading this and want to come for me for slander, remember, if it's true it's protected speech and I have all the texts still! read more