Love these guys! They are very dependable and detail oriented. My pool has never looked better!read more

We have a salt water pool along with an attached whirlpool spa that was put in round about Sept/Oct…read more2013 and have had it maintained professionally for the entire time. Some companies started out well but lapsed after awhile. We recently hired Saya Pools for our weekly service and have been most impressed with their services. They are very professional, provide weekly reports along with pictures and keep us informed every step of the way. We deal directly with the owner of the company, Kaine Okamoto and he really is genuine.

We were referred to Kelly when looking for a new pool and spa servicer and all I can say is "BEST…read moreREFERRAL EVER." Kelly is professional, kind, experienced, and does a great job servicing our pool and spa. The pH is always perfect, the color is beautifully clear and she is a joy to work with. I give her my highest recommendation ever.

As a property manager, having reliable vendors is essential, and Full Pool Service has been one of…read moreour trusted pool service providers for several years. They consistently do an outstanding job maintaining the pools at our rental properties. Their team handles everything from weekly service visits and chemical balancing to scheduled cartridge cleanings and repairs. They are dependable, professional, and responsive whenever an issue arises. Their regular maintenance helps keep the pools clean, safe, and operating properly, which is important for both property owners and tenants. It's a pleasure working with a company that takes pride in their work and provides consistent, quality service. I highly recommend Full Pool Service to anyone looking for a knowledgeable and trustworthy pool maintenance company.

The company randomly charges different amounts and I kept telling them to not save my credit card…read moreinformation but they kept doing so and I have tried to call and email them to call me so I can talk to someone and discuss the issue but no respond until I canceled my service and I told them how I felt. I don't feel like they are honest.

I cannot express how absolutely incredible this pool service company is!…read more Our pool is sparkling clean. Infinity Pool & Spa Service came out and was very friendly and knowledgable. Overall really impressed, will continue to do business with them for the foreseeable future!

If you are looking for the best pool and spa service at an affordable price Infinity is the one. We…read morestarted using them about 5 months ago and I can say that we have had such a great experience. Frank is so thorough and our pool looks Amazingly clean because of him. Frank is very friendly and professional and he even took the time to label all the valves and pipes so that we know exactly what everything is and its purpose. He even fixed our water features at a very low cost when another company told us we needed a whole new water pump. I Highly Recommend you use Infinity Pool Service because you will be very happy you did.

If I can give Rava Pool Service 10 stars, I would! They have been servicing our pool for about a…read moreyear now, and our pool always looks and feels sparkling clean. They are very professional, honest, knowledgeable, attentive, reliable, reasonable, and go above and beyond! (When repairs were needed, Ruben, the owner, would inform me and took care of the repairs for a very fair price; there were small repairs that Ruben fixed and didn't charge me). Ruben even took the time to show me how to clean/maintain my pool(I was thinking about having my teenage son take care of our pool to possibly save money). I HIGHLY recommend Ruben and his team for all your pool needs!!!

I've been using Rava Pool Services for about the past 2 years now and they have always done an…read moreamazing job with cleaning and servicing my pool. The weekly servicing is great and the cost for the service is fantastic! Tying it all together is a very communicative, responsive owner who actually cares about his clients. His staff are very friendly and professional as well. Highly recommended.

Quoted me a price mid-June to start service in July. Didn't show up first week of July, saying…read morethat they were busy. Next week I asked them what day they would be providing service, and they said, sorry, can't do it. Don't lead potential customers on; if you are not going to be able to provide service, communicate proactively. Post response from business: Don't be confused. Just look at the text messages we exchanged. I get it; you're a small business, and sometimes miscommunications occur. However, at no point did you, the business owner, ever tell me, "hey, not going to service your pool; you didn't sign a contract." You own the business; own the communications. Instead, you slow-played me and then bowed out. See text msgs attached.

Gave 3 days notice, in the middle of summer, they are not going to service pool any longer. After…read morecacthing the employee urinating in the yard, him letting yellow alge grow in the pool for 2 weeks, rarely keeping the water level tiles clean and washing filters out in middle of driveway and refusing to clean up own mess, cannot say I'm sorry to see them go.

Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

Mission West Pools and Spas did an amazing job on our pool install. Bill Relaford is the best…read morecontractor we have ever worked with. He was truly a pleasure, and he made the install process absolutely seamless. I had about five other companies come out to quote us. His quote for the install was great and it fit within our budget, but it was his professionalism and warm authenticity that sold us. Every crew that came out was respectful of our property and exceedingly efficient. We actually hired his last crew to put in some additional pavers and rock to complete the yard. All the big companies on Yelp and other review spaces must pay a fee to show up at the top of the pool builder list because if quality, customer service, attention to detail, and professionalism were the only considerations when deciding which companies are highlighted on review sites and apps, then Bill Relaford and the whole Mission West crew, would most certainly earn the top spot. Give them a try if you are in the market for a pool. You will be doing yourself a huge service!

I just had my pool re-plastered by BND. They did a great…read morejob. Their team was timely, professional, and neat at each step of the process. They gave me a timeline and stuck to the timeline from start to finish. The customer service was great. They were just a phone call away if I had any questions. They also provided a packet with everything in writing. Each step of the process was explained verbally and in writing. Our pool looks brand new again.

This month, we hired BND Pool Plastering to complete a much needed renovation of our existing pool…read more Besides BND, we got 2 other estimates. All were competitive and each used a different pebble-type finish. We made the decision to move forward with BND because of our outstanding experience working with Michael, our estimator, and because BND is the only company in the valley trained and approved to install Wet Edge Technologies plaster products. We fell in love with their Prism Matrix Indigo Blue product (a multi-color pebble finish with glass beads, shell and tumbled tiny rocks). Their pricing was in line with the other estimates and fell in the middle to upper part of all estimate costs, but offered a longer warranty at 5 years and a longer estimated lifespan than some of the other finishes (estimated around 20 years with proper weekly care and maintenance). Overall, we are so happy with our decision! It was a GREAT experience working with all of the BND team and the finished results look fantastic!! (See photos.) Michael was just the best to work with! We were referred to BND by Jaron at California Pools. He provided me with contact info for Jay, BND's owner. He had Michael reach out to me right away to set-up our first estimate appt. Michael was my main point person during our whole project. He was so patient with us and let us put every color sample chip in our pool underwater next to our new tile selection before we finalized the contract to ensure we loved our selection. (It is so important to see them submerged as the colors can be very different under water than when they are dry.) In addition to draining our pool, chipping out the old plaster and replastering our pool, we also had the BND team remove our old calcified glass waterline tile and part of our back wall pool tile. The hard water in Las Vegas made both of the old tile selections almost impossible to keep clean. BND installed our selected Pearl Matte 12" x 24" pool tiles purchased from Aquabella (6" x 24" around the waterline to minimize grout lines). They handled the ordering and materials pick-up with Aquabella. (Our grout selection was TSP Sterling.) The whole renovation process was so well organized by both Michael and Dani at their office. And their crews were awesome!! They worked clean covering all of our outdoor furniture with heavy plastic along with our driveway, underneath their slurry box in the street as well as any of our walkways they would be using for their tools and to transport materials. Marco even put down plastic under the hose on our artificial turf when draining the pool. The whole chip-out process was completed in one day (Friday) with 12 crew members. The 2-person tile team came the following Monday to both remove the old tile and install the new tile. Both crews were so careful around our pool decking and our stacked stone on the back pool wall that was staying. All the guys worked very clean which I truly appreciated! Michael would come each day to inspect the finished work and give the okay for the next phase of work to continue. Dani at their office would confirm the following day's work schedules with me each afternoon. We had our pool lights replaced by Nationwide Pool LLC on Wednesday which we planned with our scheduling. Replastering was completed on Thursday. On Friday, a small team returned to complete the light acid wash. In a 9-day span, all of the work was completed! Marco returned the end of the following week to re-install our pool cleaning pop-up heads. Michael and BND also provided detailed instructions on the first 30 days of pool care after our pool was re-filled with water. The timing was perfect for us to use Nationwide Pool for our 5-day new pool refinishing kick-off. They appreciated the detailed instructions to insure proper care. Michael also fielded some extra questions from me the following week that came up during our 5-day kick-off service. Overall, Michael and the whole BND crew and staff were wonderful to work with. We are in love with the finished results and look forward to swim season starting in our beautiful new pool! Thank you, BND!!