Great service, quick and thorough. Ronnie explained everything to me in detail and I'll be using…read morethem from her on out. Thank you Ronnie!!

I just started using Ronnie for my pool on a home I just bought in Lake Las Vegas that needed a lot…read moreof attention. Pipes were leaking, pumps not working. He is more than just a clean and add chemicals type of guy. He has spent numerous hours getting my pool back to its original condition. He is fair on his prices and knows pools definitely will recommend him to any one needing his services.

Highly Reliable Pool Service with Great Communication…read more We've been using Big Blue Pool & Spa for our pool service and couldn't be happier. They show up on time every single week and do a consistently great job maintaining our pool. Reliability like that is hard to find, and it really gives us peace of mind. What really sets them apart is their communication. They don't just handle weekly cleanings--they're proactive about seasonal maintenance and keep us informed about what needs to be done to make sure the pool is ready for the hotter Vegas months. Toward the end of summer, before the holiday season, we had an acid wash done, and the pool looks brand new again. The results were night and day, and it was clear they take pride in doing things the right way. If you're looking for a pool service that's dependable, knowledgeable, and genuinely cares about keeping your pool in top shape year-round, I highly recommend Big Blue Pool & Spa.

I had a leaking on one of my pool valves, it turns out the housing for the filter pump was cracked…read moreand need it replacement. I called BigBlue Pool & Spa and was able to get an appointment for the next day. They came over, explained what was the issue, got the part and fixed the leak the same day. They answered all my questions and the price for the service was very reasonable. Highly recommended. Thank you!!

We have a problem with pigeons using our pool as the hangout and we tried to handle getting our…read morechemicals balanced on our own. Big mistake... within just a couple days the pool turned green (see pic). Ace Pools came out a day after I called to give me a quote to get us back on track. We ended up needing to drain the pool and do an acid wash for the staining that had happened. They were able to get it done quickly and the pool was brand new again! We also signed up for their pool service. They come out weekly to check/adjust chemicals and handle all the other pool maintenance. We are still working on getting rid of the pigeons :( but our water stays beautiful with their help and all we have to worry about is our tan lines. Totally worth the money!

Really good pool cleaning company. I used them for the last 2.5 months, and the service is been…read morebetter than expected. I pay more, but my kids and family can see the difference. So for me, its money well spent. They just finished draining my pool for a very reasonable price. Initially I talk to Brian and he was friendly, informative without being pushy. Always after every cleaning, they send and email of before and after which I think should be standard in the industry with everyone having smartphones. I appreciate being informed about the before and after state of my pool. Can't go wrong with these guys! Thanks AcePools for the great service so far!

It's so hard to find a great pool servicer that is consistent and always leaves my pool / tub…read morefeeling clean and fresh. Couldn't be happier to have found these guys. Worth every penny. They are knowledgeable experts in their field. Highly recommend.

If I could give more than 5 stars, I would. Jason is hands…read moredown the best pool service pro I've ever worked with. Not only is he incredibly knowledgeable, but he's also dependable, honest, and takes real pride in his work. My pool has never looked better--crystal clear, perfectly balanced, and always ready for a swim. He took the time to explain things I never even thought about and saved me from a costly mistake in the process. You can tell he actually cares, which is rare these days. If you're looking for someone who shows up on time, does the job right the first time, and treats your pool like his own, call him now. You won't regret it!!

I just had my pool re-plastered by BND. They did a great…read morejob. Their team was timely, professional, and neat at each step of the process. They gave me a timeline and stuck to the timeline from start to finish. The customer service was great. They were just a phone call away if I had any questions. They also provided a packet with everything in writing. Each step of the process was explained verbally and in writing. Our pool looks brand new again.

This month, we hired BND Pool Plastering to complete a much needed renovation of our existing pool…read more Besides BND, we got 2 other estimates. All were competitive and each used a different pebble-type finish. We made the decision to move forward with BND because of our outstanding experience working with Michael, our estimator, and because BND is the only company in the valley trained and approved to install Wet Edge Technologies plaster products. We fell in love with their Prism Matrix Indigo Blue product (a multi-color pebble finish with glass beads, shell and tumbled tiny rocks). Their pricing was in line with the other estimates and fell in the middle to upper part of all estimate costs, but offered a longer warranty at 5 years and a longer estimated lifespan than some of the other finishes (estimated around 20 years with proper weekly care and maintenance). Overall, we are so happy with our decision! It was a GREAT experience working with all of the BND team and the finished results look fantastic!! (See photos.) Michael was just the best to work with! We were referred to BND by Jaron at California Pools. He provided me with contact info for Jay, BND's owner. He had Michael reach out to me right away to set-up our first estimate appt. Michael was my main point person during our whole project. He was so patient with us and let us put every color sample chip in our pool underwater next to our new tile selection before we finalized the contract to ensure we loved our selection. (It is so important to see them submerged as the colors can be very different under water than when they are dry.) In addition to draining our pool, chipping out the old plaster and replastering our pool, we also had the BND team remove our old calcified glass waterline tile and part of our back wall pool tile. The hard water in Las Vegas made both of the old tile selections almost impossible to keep clean. BND installed our selected Pearl Matte 12" x 24" pool tiles purchased from Aquabella (6" x 24" around the waterline to minimize grout lines). They handled the ordering and materials pick-up with Aquabella. (Our grout selection was TSP Sterling.) The whole renovation process was so well organized by both Michael and Dani at their office. And their crews were awesome!! They worked clean covering all of our outdoor furniture with heavy plastic along with our driveway, underneath their slurry box in the street as well as any of our walkways they would be using for their tools and to transport materials. Marco even put down plastic under the hose on our artificial turf when draining the pool. The whole chip-out process was completed in one day (Friday) with 12 crew members. The 2-person tile team came the following Monday to both remove the old tile and install the new tile. Both crews were so careful around our pool decking and our stacked stone on the back pool wall that was staying. All the guys worked very clean which I truly appreciated! Michael would come each day to inspect the finished work and give the okay for the next phase of work to continue. Dani at their office would confirm the following day's work schedules with me each afternoon. We had our pool lights replaced by Nationwide Pool LLC on Wednesday which we planned with our scheduling. Replastering was completed on Thursday. On Friday, a small team returned to complete the light acid wash. In a 9-day span, all of the work was completed! Marco returned the end of the following week to re-install our pool cleaning pop-up heads. Michael and BND also provided detailed instructions on the first 30 days of pool care after our pool was re-filled with water. The timing was perfect for us to use Nationwide Pool for our 5-day new pool refinishing kick-off. They appreciated the detailed instructions to insure proper care. Michael also fielded some extra questions from me the following week that came up during our 5-day kick-off service. Overall, Michael and the whole BND crew and staff were wonderful to work with. We are in love with the finished results and look forward to swim season starting in our beautiful new pool! Thank you, BND!!

If I can give Rava Pool Service 10 stars, I would! They have been servicing our pool for about a…read moreyear now, and our pool always looks and feels sparkling clean. They are very professional, honest, knowledgeable, attentive, reliable, reasonable, and go above and beyond! (When repairs were needed, Ruben, the owner, would inform me and took care of the repairs for a very fair price; there were small repairs that Ruben fixed and didn't charge me). Ruben even took the time to show me how to clean/maintain my pool(I was thinking about having my teenage son take care of our pool to possibly save money). I HIGHLY recommend Ruben and his team for all your pool needs!!!

I've been using Rava Pool Services for about the past 2 years now and they have always done an…read moreamazing job with cleaning and servicing my pool. The weekly servicing is great and the cost for the service is fantastic! Tying it all together is a very communicative, responsive owner who actually cares about his clients. His staff are very friendly and professional as well. Highly recommended.

I purchased a new home and decided to continue services with Guaranteed Pool, boy was that a…read moremistake. As part of the purchase of the home this company was supposed to make certain repairs which they billed the previous owner for and that clearly were not done and some were done but were done badly. I asked the owner Robert early on to schedule a meeting so we could discuss upgrading the system to an app remote based system. He was too lazy to come out so he said he would provide me with a quote within a couple of days which was 11/27/23 and never got anything from him. Sam the guy that actually serviced the pool for many years didn't do his job and did the very minimal and basic scooping debris out and such, very lazy! I also requested to change the service day to another day besides Wednesday and the owner became upset and asked why, when I explained that the pool needs to be serviced after the gardener does his clean up he refused and told me to have my gardener work around the service guy's schedule. I called another company to come out since I needed the system update and they proceeded to show me leaks and many other issues that the service guy should have caught, fixed or let us or the previous owners know instead of just letting the problem get worse which he didn't do. When I spoke to the owner again this morning he was extremely rude, unprofessional and a real jerk. I again told him I needed another day for the pool to be serviced he started yelling at me and ended up hanging up on me! I've owned and run two corporations for 20+ years and would NEVER treat a customer as he treated me. He had the nerve to ask me to pay him for 4 service days when he only provided 2, when I asked why he was charging 2 extra service dates he told me I had to pay for vacation time for his employees which of course I refused. I will pay the services I was provided. Do yourself a favor and find another pool company because this one is a joke. The owner doesn't follow up on anything, his service guys are lazy and have attitudes and they do expensive and bad work. If I could give negative stars I would.

12/24/2021 Ramon fixed 2 minor water leaks on a newly installed pool pump by replacing leaking…read moreSchedule 40 threaded 1.5" to 2" intake and discharge adapters with Schedule 80 CPVC Nipple and 2"x 1.5" PVC reducers & couplers. Took about 5 minutes and Guaranteed Pool Service did it for less than HALF the price than the current weekly pool service quoted. Robert Scully was an overall pleasure to do business with by phone but I urge you to get his and any other work quotes in writing BEFORE THE WORK OR SERVICE CALL to avoid any future billing surprises. Pool pump now working perfectly for 3 days, homeowner is very happy.

Great service. Pool cleaner is professional and friendly. So far the Pool is always clean to a high…read morestandard. Affordable compared to the other companies.

I've been using Danny for years. This is kind of unheard of since there are so many flaky companies…read morein the pool maintenance industry. We went through 5 in 7 years before getting Royalty. He knows his stuff, responds immediately to emergencies, provides good advice to prolong your equipment & has referred some great contractors for needed repairs that he cannot handle. Your pool is in good hands with Danny & his pricing is reasonable.