After finding my spa heater wouldn't fire up after working great for five years I decided to…read morecontact executive pool & spa via message on Yelp on Monday last week. Justin responded within minutes and after speaking briefly on the phone setup an appointment for a tech to come to my home in red bluff two days later. Trent arrived Wednesday morning ready to tackle the problem. He spent an hour patiently troubleshooting all possibilities. He was competent and thorough. He didn't mind me hovering a bit so as to learn what I could while he worked. He took the time check each different component as they kept checking out OK. He could have gave up and tried shotgunning parts I guess but didn't. Eventually, using a pressure manometer he found the incoming gas pressure was too low to initiate firing up (Even though you could smell the gas when it tried to fire up). Walking back to the side of house near the PGE gas meter we found a second shut-off valve (there is a shut-off valve at the heater) that had PARTIALLY gotten turned. Problem solved. After years of ill-feelings from my experience with pool contractors in general it was great to find Executive Pool & Spa. Promptness, knowledge, integrity, courtesy all get an A+ from me.

We have used Executive pool and spa for our weekly maintenance and they are always on time { we…read morehave dogs so have to ensure they are put up. Large aggressive German Sheppards }. Pool always looks clean and clear.

Pete was really awesome. Very personable, helpful and knowledgeable and patient with my little boy…read morewho was playing with the cool Cabo deck chairs! Gave me some great tips on balancing the water and only sold me what I NEEDED and not stuff I didn't just to make a quick buck. Prices are better than other spots on town (of which there aren't many!). Definitely recommend this mom and pop pool shop over the big rip off stores (you know who I'm talking about!) Also to those reading this if you've also had a good experience leave them a good review here on yelp! No I don't get paid to say that. But the reviews really help small business like this and IMO the reviews don't reflect the service I got from Pete and Viking Pools.

Viking Pools ran a special that was good to the end of June 2024. My wife and I were excited to…read morefinally get a pool that was affordable. The sales person (claimed to be an owner) showed up and assured us that our location was perfect and the install should go smoothly. A couple days later we got an email quote. The pool was 10k higher than the special they were running. When we called, we were informed that the special pricing would NOT be honored! We feel like victims of a modified Bait-and-switch scheme. The product might be find, I really don't know. I do know they did not honor their word.

The best pool service in town. Had guitons for a few years, wow what a mistake…read more Bennie is a veteran. He is personable. He has common sense Bennie knows his stuff about pools. If he's unsure. He will research it WONDERFUL PERSON. His grandson also

Absolutely Fantastic Service. We hired Bennie to get our pool in good order at our spot in Redding…read moreand he has been really great to work with, and turned our pool into a thing of sparkling beauty. When we first took possession of our place the pool was in great need of help. It was murky looking and starting to get greenish. It was still safe to swim in... but, was getting to the point where it would soon be unsafe. I called around to various Pool Services here in Redding. When I first met Bennie, I knew he knew what he was talking about. He explained the complexities of getting the water properly balanced and looking clear. Now, look at our pool. It's beautiful. And, we are enjoying like you wouldn't believe! We LOVE it. We love Bennie too. He's a smart, courteous and friendly guy. Great to know him and have his service! He's got good pricing structure as well. We find him really affordable.

I got a card in the mail from Pintail Pool Care and I gave them a call. He (wish I could remember…read morehis name) showed up right when he said he would and even text me 5-minutes before to let me know he was on his way. He looked at the problem I was having with my pump and system. He suggested how I could fix it and gave me the option of fixing it myself or having him come back to do the repair for me. He showed me what part I would need and even text the part to me so I could go get it and install myself. He was only there for about 10-minutes and when I tried to pay him, he said no charge because he was already in the neighborhood and it only took a few minutes. This is the type of service that deserves to be recognized! I've been running this pump 24 hours a day last year because I couldn't even get someone to show up to look at it. He came out and within a few minutes told me exactly what the problem was! All I can say is if you need any services for your pool, I would give Pintail Pool Care a call! They definitely exceeded my expectations!

Nick showed up on time and was very professional. Others who were to give estimates never showed…read more He has done everything he said he was going to do with our split pea soup pool. Nick is the best!!!

Jerry just cancelled my service with no warning, no communication, no heads up. Apparently my pool…read morepump was shutting off in between services, which I had no awareness of, and I was not doing that manually. This was making it difficult to keep the pool clear, which makes sense. But I had no idea the pump was shutting off. If he had called me to ask me about this, maybe we could have realized there was a malfunction or something else. And we could have fixed it. But instead, service was cancelled with no warning. And there was multiple weeks in a row without services, prior to informing me he had stop showing up. (I was out of town for 2 weeks, when he decided to stop showing up). So by the time I got his notification that service was cancelled, it was too late. The pool had started to turn green. Really really poor communication. Now I have to pay to have someone else de-green the pool in the middle of pool season. At least now I know the pool pump is broken, and hopefully I can find someone that is willing to fix it, instead of just passive aggressively "blaming" me for turning it off during the week, when that is simply not the case.

Jerry is amazing. after dealing with several pool people including Guitons. no one could fix my…read morepool. I was told I needed parts for pump and I was also told I needed a complete new panel. after spending several hundred dollars with no answers and pool not fixed. We called Jerry. He came looked at my pool ant it was fixed within an hour. I didn't need any parts or a new panel. Best pool guy ever. Very polite, honest and knew exactly what he was doing. THANK YOU Jerry.

Superior on all levels- called with a filter problem and Rick was here the next day. He fixed…read moresomething that's been wrong since original installation 4 years ago. Thanks Rick!

I had some technical pool questions to ask Rick & he was very helpful & informative. He took his…read moretime & was very patient. I highly recommend Rick!

Robert is an extremely hard worker, he's finds inventive and creative ways to solve issues as they…read morepop up. This was my second time working with him, he's very knowledgeable about pool maintenance and repairs. He's rates are very reasonable and he goes above and beyond. Not many people work on above ground pools, I was lucky to find him.

Do not hire Robert. He was never honest throughout our dealings. He tried shortcuts and used…read moresuperficial fixes to make it appear the job was done. Robert never put the time in to complete the job, and rarely showed up when he said he would. I paid him before the work was completed hoping his "warranty work" would come through. Once he was paid the work was over. He made big promises but my pool is in the same condition as before he started. After multiple calls to get him to complete the work, I asked for my money back and he ghosted me.

Spa Fixers is great! He doesn't push unneeded repairs and offers great advice. Many years of…read moreexperience shines through! I unfortunately left a bad review earlier that was meant for a competitor, not Spa Fixers!

My spa had a leak and John came over and quickly identified where the leaks were! He had the parts…read morein his van and fixed them now our spa is like new! Even had treats for our dog! Great work at a very reasonable price!! Thanks John!! Highly recommend!!