After finding my spa heater wouldn't fire up after working great for five years I decided to…read morecontact executive pool & spa via message on Yelp on Monday last week. Justin responded within minutes and after speaking briefly on the phone setup an appointment for a tech to come to my home in red bluff two days later. Trent arrived Wednesday morning ready to tackle the problem. He spent an hour patiently troubleshooting all possibilities. He was competent and thorough. He didn't mind me hovering a bit so as to learn what I could while he worked. He took the time check each different component as they kept checking out OK. He could have gave up and tried shotgunning parts I guess but didn't. Eventually, using a pressure manometer he found the incoming gas pressure was too low to initiate firing up (Even though you could smell the gas when it tried to fire up). Walking back to the side of house near the PGE gas meter we found a second shut-off valve (there is a shut-off valve at the heater) that had PARTIALLY gotten turned. Problem solved. After years of ill-feelings from my experience with pool contractors in general it was great to find Executive Pool & Spa. Promptness, knowledge, integrity, courtesy all get an A+ from me.

We have used Executive pool and spa for our weekly maintenance and they are always on time { we…read morehave dogs so have to ensure they are put up. Large aggressive German Sheppards }. Pool always looks clean and clear.

Kevin has done an excellent job communicating from the start. Straightforward, isn't bothered with…read morequestions, knowledgeable, professional and the pool looks great already. Also the best price I could find anywhere and let me know where I can find the best deals on chemicals. Looking forward to getting my grandmothers pool back on track!

Kevin has been servicing my pool for the last three years ever since I moved to Mt. Shasta. I am…read moreextremely satisfied with his work. He is amazing! Not only does he service the pool water and keep it looking beautiful but he has also helped me with purchasing a new cover and teaching me how to take care of it. Also any parts that we need, he helps me buy them. I especially like how he helps with the research and comes up with options when I have to buy a new part or the cover. He is friendly and efficient and a pleasure to chat with while he does his work. I feel his rates are reasonable and that he is worth every penny. I highly recommend Kevin and his A-1 pool service.

I made several attempts to call this service. Wish that I could have received a call back, after…read moremultiple messages.

Our pool is clear because of The Pool Gal. Impressed with the communication and attention to…read moredetail. Highly recommended money well spent.

The best pool service in town. Had guitons for a few years, wow what a mistake…read more Bennie is a veteran. He is personable. He has common sense Bennie knows his stuff about pools. If he's unsure. He will research it WONDERFUL PERSON. His grandson also

Absolutely Fantastic Service. We hired Bennie to get our pool in good order at our spot in Redding…read moreand he has been really great to work with, and turned our pool into a thing of sparkling beauty. When we first took possession of our place the pool was in great need of help. It was murky looking and starting to get greenish. It was still safe to swim in... but, was getting to the point where it would soon be unsafe. I called around to various Pool Services here in Redding. When I first met Bennie, I knew he knew what he was talking about. He explained the complexities of getting the water properly balanced and looking clear. Now, look at our pool. It's beautiful. And, we are enjoying like you wouldn't believe! We LOVE it. We love Bennie too. He's a smart, courteous and friendly guy. Great to know him and have his service! He's got good pricing structure as well. We find him really affordable.

Invited Eric to come over to bid on installing a salt system…read more He showed but despite the promise to have a bid to us that day he never followed through. Called Eric and sent Eric several follow up texts over 2.5 weeks and not even the courtesy to answer. Cannot give a good rating to someone who does not follow through or communicate ... too bad, he seemed nice and relatively knowledgeable when here but gets a zero based on the above.

When my grandparents pool filtration quit working we called Nihart Pool & Spa based on a friends…read morerecommendation. Eric and his crew were not only prompt but very friendly & affordable to boot! It's so nice using a company you can trust to take care of your family. We will most definitely be using their services again. Thank you!!

Jerry just cancelled my service with no warning, no communication, no heads up. Apparently my pool…read morepump was shutting off in between services, which I had no awareness of, and I was not doing that manually. This was making it difficult to keep the pool clear, which makes sense. But I had no idea the pump was shutting off. If he had called me to ask me about this, maybe we could have realized there was a malfunction or something else. And we could have fixed it. But instead, service was cancelled with no warning. And there was multiple weeks in a row without services, prior to informing me he had stop showing up. (I was out of town for 2 weeks, when he decided to stop showing up). So by the time I got his notification that service was cancelled, it was too late. The pool had started to turn green. Really really poor communication. Now I have to pay to have someone else de-green the pool in the middle of pool season. At least now I know the pool pump is broken, and hopefully I can find someone that is willing to fix it, instead of just passive aggressively "blaming" me for turning it off during the week, when that is simply not the case.

Jerry is amazing. after dealing with several pool people including Guitons. no one could fix my…read morepool. I was told I needed parts for pump and I was also told I needed a complete new panel. after spending several hundred dollars with no answers and pool not fixed. We called Jerry. He came looked at my pool ant it was fixed within an hour. I didn't need any parts or a new panel. Best pool guy ever. Very polite, honest and knew exactly what he was doing. THANK YOU Jerry.

Our pool was green due to several circumstances. We live in an area where it's hard to find service…read morebecause of our location. Because of the name "Westside Pool" I felt just maybe they would come out (we live on the Westside of town) to help us. We were connected with Wes from the family owned business. He started that his schedule was extremely busy but he would stop by to check out the problem. OMG this man was so helpful and spent at the least an hour or more doing what he could to try to get things back on track and would come back the following day (Saturday) to get it all cleaned up. This was totally off his schedule but he wasn't about to leave us without things cleaned up and back on track. Wes is so conscientious and so pleasant to deal with, I can't thank him enough. We would love to have him for our pool service weekly and he is trying to find an opening for us in his schedule. It's not a for sure and we're hoping it works out. Great service and such good work.

Superior on all levels- called with a filter problem and Rick was here the next day. He fixed…read moresomething that's been wrong since original installation 4 years ago. Thanks Rick!

I had some technical pool questions to ask Rick & he was very helpful & informative. He took his…read moretime & was very patient. I highly recommend Rick!

We were having issues with our pool guy, called spoke with John he came our within an hour and…read moreaddressed all our issues. Amazing is all I can say.

This is a great pool service. John always looks out for his customers and does a stellar job of…read moretaking care of your pool. I have been using Patty Zane's service for over 10 years and I've never had a complaint.

I just had Bruce over this morning to re-mount a couple of kitchen cabinets and do a bit of…read morepainting. On one hand, it looked easy for him, and you can tell he's done this type of work many times. On the other hand, he knew all the expert techniques to do the work properly and get everything aligned exactly. I was considering doing the painting myself, but I'm glad I let Bruce do it. Even seemingly simple tasks will come out better with expert technique. Besides being a pleasant person and doing great work, Bruce also explains every step and teaches you to do it yourself, in case you care to try next time. As for me, I think I'll call him back to do anything important in my home!

Bruce was great to work with. He returned my calls promptly. He was at my house on time, actually…read moreearly. I was very impressed with his knowledge and he did an excellent job. I also needed some complicated electrical work and his referral was also excellent. After many disappointing experiences with home repair services in Redding, it is reassuring to know that now I can call Bruce, confident the work will be done correctly.