Kimmy did a great job altering my mother of the bride dress. It was a jacquard material dress. She…read morehad it done on time, and it fit perfectly. She also fixed my daughter's bouquet holder made from my 30 year old wedding dress. Her shop is clean, neat and her expertise was greatly appreciated.

So disappointed. I cried more than once in the process of getting my wedding dress altered. 1. She…read morefailed to call as promised on the day before I was to come in for my fitting to let me know what time so I didn't get in until the next week. 2. She got confused because she didn't make any notes to leave on my dress and just before I came in for my first fitting she told me she had finished the job. WHAT?! How? I wondered if she had confused me with another customer. She hadn't. She had sewn my dress. So scary. She tried to blame-shift on several occasions as if these things were somehow my fault. 3. Thankfully she hadn't ruined my dress. After she fitted me and did further alterations, I tried it on and she realized she hadn't actually hemmed the dress. Good grief. 4. When it was supposedly done and I got it home and tried it on, I realized she hadn't taken the hips up at all -- they were puffing out. She had only done the bodice and the hem. She charged extra for that when I took it back! This experience was a nightmare. Her work cost $340 with no discounts for bringing me to tears twice or the hassles resulting for her numerous oversights. The sewing itself was very good but save yourself some heartache if you can and go elsewhere.

WARNING: DO NOT USE - DEMEANOR AND ATTITUDE IS HORRIBLE! I…read moretook my men's vest there to be taken-in on both sides. I walked-in and said hello. She was standing behind the counter hiding between two flower pots positioned on the counter looking at me as if I didn't belong there. She never said hello or acknowledged me. After I noticed her, I told her I had some items for alterations, then she asked "What You Want?" I showed her the vest I needed tailored, and she immediately told me she couldn't do it! I asked why, and she said because they had zippers and a lining, then she added she didn't want to do it! Her demeanor and attitude is absolutely horrible! This was my first time going there and my last! The place is extremely small and cluttered, as if it was a place where you go to buy second hand items off the street, rather than a professional tailoring shop. Needless to say, I took my items to another tailor shop and had absolutely no problems. People and places like this should not be in business that serves the general public by any means!

When I picked up my item one side was shorter than the other. Pure attitude as if I'm at fault…read more Finally she said she'd fix. When I picked up again the middle was still short and she had only fixed the ends so they match! Also there is a "V" shape scissor cut in the middle of my item! I paid $48 for alterations and only $45 for the actual item. Totally ruined! I will never use this lady again Grumpy Rude Negligent with your item.

Great work! Will use again. He communicated well and made great recommendations to blend the colors…read moreof the logo

I had my work jacket embroidered and had nothing but compliments! Good pricing and turn around time!read more

Tammy is amazing! I called her because I needed some work done quickly. I brought my items to her,…read moreand she was able to turn them around in no time. She was very friendly, and her customer service was fantastic. I'll be going to her for all my alterations from now on.

Tammy is the BEST! She is meticulous with her alterations and always delivers when she says she…read morewill. She was very friendly and professional. I have used her multiple times for alterations, including my wedding dress!

What are these people so angry about? We've tried this cleaners (across from Publix on 378)…read moreseveral times & the employees are just rude! Typically there are 2 young girls working & they always act put upon....like the customer is bothering them! They look at you & don't speak!! It's the craziest thing! I stopped by a couple of weeks ago to drop off some clothes & the lights were turned off & no one was around. Then one of the young girls walked up & said their computers were down so I could neither drop off nor pick up my clothes!! What in the world?? No worries for them....I'm one less customer who will be interrupting their day!!

I took a coat to the store across from Publix on Hwy 378 to be cleaned and have the buttons…read morereinforced. When I picked up my coat, the buttons were not only not reinforced, three were missing. When asked about them, the young girl at the counter said that they did not fix the buttons before the coat was cleaned and there was no way to find the lost ones. They wouldn't agree to replace the buttons when asked, and there was no 'I'm sorry'. In fact, she had a really poor attitude. It wasn't until my mother went in there a few months later and told an older woman what happened that there was any attempt to rectify the situation. Sorry, but too little too late. This whole ordeal left such a bad taste in my mouth, I will not go to this location again.

This place can be trusted for dry cleaning, but I absolutely do not recommend it for alterations. I…read moretook my wedding dress here and asked for one small change to be made. They did not listen to my request and changed something other than what I asked for, which made the dress 4-5 sizes too large. They attempted to "fix" that issue but I'm still having the same problem. I have been in 4 times now trying to get it back to the way it was (plus my one requested change), and they seem unable to do that. For your sanity (especially if you're a bride), do not take your wedding dress here for alterations.

I use the Augusta Highway location for dry cleaning and have been very pleased. I have also dropped…read moreoff items for hemming and have been pleased with results. Both alteration items were high end lined dresses. The staff are very friendly and efficient when dropping off and picking up.

Please train your employees how to interact with your customers. The lady today doesn't know how…read moreto do that. Makes your business look really bad.

Didn't use the dry cleaner service but did use the alterations. Alterations fit like they should…read moreand looked professional. Very pricey though especially for zippers. I would recommend finding a seamstress because the tailor was more worried about talking you out of doing the repair then figuring out the best way to go about the repair. Also they didn't seem to have set prices, I was quoted different prices from different people all working in the same area. I think I would stick to using them for dry cleaning and find alterations elsewhere.

**Update 4/21/2015 - BL Tailors continues to ignore all calls and e-mails. I'm still without…read moreresolution for the 9 dress shirts that were altered improperly. **Update: 4/15/2015. It has been 24 days since I heard from BL Tailors about this issue. The last email was on 2/25/2015 "Our insurance company finally got back in contact with B&L Tailors and denied the claim for the shirts. We would like to work something out reasonably with you. Please let us know." ------------------------------------------------------------------------------------- Recap of the issues experienced with B&L Tailors On 6/20/2014 I searched the web looking for an "online" tailor for a few higher end bespoke shirts.The reviews seemed good so I took a chance with B&L because my father was in the military in SC. The job was simple - to tailor several shirts based on a "template" shirt. The end goal was to take in the sides and sleeves on some. (Will post pics of the results later.) The shirts were returned to me 6 weeks later (as opposed to 10 days later as quoted) and 1" slimmer than the measurements requested. The quality was inconsistent (some shirts darted, some taken in on the sides). As of today 4/2/2015 I'm without my shirts, or a plan for resolution. 6 months ago B&L Tailors contacted their insurance and ultimately requested the original receipts of the shirts. I found them, but the claim was denied anyway. Overall, Lloyd has been very professional and even offered an apology in writing. However, I'm still without $900 worth of shirts and a path to resolution. I've spent countless e-mails over the past year, but do not seem to be getting any sense of urgency. Sometimes it can take 2 months for a response. I've also tried calling the office but the lines are never answered. At this point it's been almost a year and I'm unable to direct answers on how this will get resolved. So I'll start with this review hoping it will reach someone who can help. I will provide updates until this matter is resolved, and adjust my rating accordingly.

They did not reurn the products I sent them and did not reply to my email. Their database had no…read morerecord of my products although they happily [rocerssed my payment. DO NOT USE.