This is a multi generational high-quality alterations business that I would recommend to anyone in…read morethe community. Jane is kind, timely in her work, and thorough. I'm so glad I found her little shop!

Jane did a great job on hemming my brother's jeans and dress pants that were too long. Very…read morecourteous and does excellent work!

Super kind and always do a great job. I've had them do many alterations and everything always comes…read moreout perfect!

When ever I either purchase or have an existing suit altered, this establishment does premium,…read moremasterful work. I've been having my garments fitted hear for over 30 years.

I am writing to express my profound disappointment regarding my final experience at Jackie's today…read more For 20 years, I have been a loyal customer, bringing items in for tailoring and referring countless friends to your business. I dropped off three items for tailoring one week ago and paid for the services in advance. I was instructed to return today to pick them up. Upon arrival, the associate presented my items and informed me that I owed an additional $35 because she had forgotten to include one of the necessary services for a dress on my original ticket. She then stated that I would not be allowed to take my clothes until this additional charge was paid. The $35 charge increased the total cost for this single, casual dress to $85. Given that this was the staff's error, I believe the business should have absorbed this cost, especially since I had already paid $50 for the tailoring--a price point that already made me question if the inexpensive dress was worth the investment. Furthermore, my phone number was clearly on the ticket, yet no one contacted me to approve the price increase or ask if I wished to proceed with the work at the new rate. As a result of this experience, which was caused by the new management's oversight and poor customer service, this was my last visit to Jackie's.

I have had alteration orders done on several occasions in the last few months. I have been…read moreextremely satisfied with the work, timeliness, and fair charges!

She has since moved her location, but, I have been going to see Yani for years to get my pants…read morehemmed. Her prices are very reasonable and service is fast and courteous. The job she does is top notch! I can't tell a difference between pants bought off the rack, and the ones she has hemmed for me. I have taken everything from work dress pants, to new blue jeans, and her work is always 100%!!

Blind seamstress with little sewing ability! Yani hemmed a…read morefew pairs of pants for me and she was fast, did a good job, her price was very reasonable, and a pleasant person. I was so pleased that I referred her to friends and family and searched my closet for more clothes that I hadn't worn because they needed alterations so she could fix them. My previous enjoyable experience with Perfect Alterations all changed after I brought a V cut dress to her. She added fabric to the center of it so that it was not revealing. When I picked it up, at first glance it looked fine, (she didn't ask me to try it on) but when I put it on for my engagement portrait session the next day, it was obviously crooked. It was so obvious that I asked the photographer to not photograph me straight on and ended up changing into other outfits for the rest of the session. I moved 2 hours away shortly after that. Several months later when I was back in town I took the dress to her so she could fix it. I also brought another pair of pants for her to hem. She was defensive toward me and refused to admit that she sewed it crooked. She blamed me for waiting too long, (it shouldn't matter,) washing the dress, (which I didn't do,) my body being crooked, (it's not,) my straps needing to be adjusted, (they were perfectly symmetrical) I was too picky, (I'm not)...whatever she could come up with to divert the blame from herself. Everyone that I have shown the dress to sees that it is obviously sewn crooked. I posted a pic. I was not mad. I just wanted her to make the material straight so I could wear it. She refused to admit it's crooked, or fix it, and would not hem my pants, either. She claimed my pants were too stretchy and that they could not be hemmed. The pants are 60% poly, 35% rayon, and only 5% spandex. If I'm not mistaken, this is a normal material blend and should be able to be hemmed. Since she can't sew straight, won't fix her mistakes, & can't hem dress pants, I don't recommend her at all.

WARNING: DO NOT USE - DEMEANOR AND ATTITUDE IS HORRIBLE! I…read moretook my men's vest there to be taken-in on both sides. I walked-in and said hello. She was standing behind the counter hiding between two flower pots positioned on the counter looking at me as if I didn't belong there. She never said hello or acknowledged me. After I noticed her, I told her I had some items for alterations, then she asked "What You Want?" I showed her the vest I needed tailored, and she immediately told me she couldn't do it! I asked why, and she said because they had zippers and a lining, then she added she didn't want to do it! Her demeanor and attitude is absolutely horrible! This was my first time going there and my last! The place is extremely small and cluttered, as if it was a place where you go to buy second hand items off the street, rather than a professional tailoring shop. Needless to say, I took my items to another tailor shop and had absolutely no problems. People and places like this should not be in business that serves the general public by any means!

When I picked up my item one side was shorter than the other. Pure attitude as if I'm at fault…read more Finally she said she'd fix. When I picked up again the middle was still short and she had only fixed the ends so they match! Also there is a "V" shape scissor cut in the middle of my item! I paid $48 for alterations and only $45 for the actual item. Totally ruined! I will never use this lady again Grumpy Rude Negligent with your item.

Great work! Will use again. He communicated well and made great recommendations to blend the colors…read moreof the logo

I had my work jacket embroidered and had nothing but compliments! Good pricing and turn around time!read more

I dropped 3 pairs of dress pants off on a Wednesday and they were ready in 3 days. Great job.read more

Chung has been doing my alterations for the past three years. She is reasonably priced and does…read moregood work.

Tammy is amazing! I called her because I needed some work done quickly. I brought my items to her,…read moreand she was able to turn them around in no time. She was very friendly, and her customer service was fantastic. I'll be going to her for all my alterations from now on.

Tammy is the BEST! She is meticulous with her alterations and always delivers when she says she…read morewill. She was very friendly and professional. I have used her multiple times for alterations, including my wedding dress!

This place can be trusted for dry cleaning, but I absolutely do not recommend it for alterations. I…read moretook my wedding dress here and asked for one small change to be made. They did not listen to my request and changed something other than what I asked for, which made the dress 4-5 sizes too large. They attempted to "fix" that issue but I'm still having the same problem. I have been in 4 times now trying to get it back to the way it was (plus my one requested change), and they seem unable to do that. For your sanity (especially if you're a bride), do not take your wedding dress here for alterations.

I use the Augusta Highway location for dry cleaning and have been very pleased. I have also dropped…read moreoff items for hemming and have been pleased with results. Both alteration items were high end lined dresses. The staff are very friendly and efficient when dropping off and picking up.