I am writing to express my profound disappointment regarding my final experience at Jackie's today…read more For 20 years, I have been a loyal customer, bringing items in for tailoring and referring countless friends to your business. I dropped off three items for tailoring one week ago and paid for the services in advance. I was instructed to return today to pick them up. Upon arrival, the associate presented my items and informed me that I owed an additional $35 because she had forgotten to include one of the necessary services for a dress on my original ticket. She then stated that I would not be allowed to take my clothes until this additional charge was paid. The $35 charge increased the total cost for this single, casual dress to $85. Given that this was the staff's error, I believe the business should have absorbed this cost, especially since I had already paid $50 for the tailoring--a price point that already made me question if the inexpensive dress was worth the investment. Furthermore, my phone number was clearly on the ticket, yet no one contacted me to approve the price increase or ask if I wished to proceed with the work at the new rate. As a result of this experience, which was caused by the new management's oversight and poor customer service, this was my last visit to Jackie's.

I have had alteration orders done on several occasions in the last few months. I have been…read moreextremely satisfied with the work, timeliness, and fair charges!

This is a multi generational high-quality alterations business that I would recommend to anyone in…read morethe community. Jane is kind, timely in her work, and thorough. I'm so glad I found her little shop!

Jane did a great job on hemming my brother's jeans and dress pants that were too long. Very…read morecourteous and does excellent work!

I don't think I have ever written a review in my life, but for Mrs. Gail I will start! I cannot say…read moreenough about her professionalism, punctuality, and talent. Thanks to her I have my dream dress for my wedding! Thank you Mrs. Gail, absolutely beautiful dress!

I called on Monday to see if I could have my sons suit altered for prom. She fit me in. I let her…read moreknow that I had to get my son and his suit after work and then come. Mrs. Hopkins was willing to work with my schedule but I came on in because his prom is Saturday. We walked in and we felt like home. She greeted us, and started right to work. She wanted to give my son what he wanted and warned us her limits because of how the pants are made. I loved this because she is the expert. When we left, we were told that it would be ready on tomorrow (Friday) but she called me on Tuesday to let me know it was ready. We will come today because he had to work. I'm excited to see his suit and how it fits and all. More to come once we pick it up... Update: I added his photos of his suit! She did an amazing job with it! He was excited and felt good...and looked darn good too!

Completely tailored my cheap suit, on a very short timeframe, and the results were great. They were…read morevery busy and stayed late to make sure I had the suit ready for my event.

Customer service was excellent and the care that was shown to my suit and tux were next level…read more Everything I asked for was done, no problem with the alterations at all. Well I take that back, not exactly what I wanted pant wise but It was fixable. Prices just a little high

I have done business here for many years- quality work and so helpful- a pleasure to walk in the…read moredoor!!

I bought a new golf bag and asked Lagos to put my name on my new bag. They did an excellent job…read moreadding my name perfectly as I requested and having it finished when promised. I will use this company for any and all my embroidery & monogramming needs in the future.

Tammy is amazing! I called her because I needed some work done quickly. I brought my items to her,…read moreand she was able to turn them around in no time. She was very friendly, and her customer service was fantastic. I'll be going to her for all my alterations from now on.

Tammy is the BEST! She is meticulous with her alterations and always delivers when she says she…read morewill. She was very friendly and professional. I have used her multiple times for alterations, including my wedding dress!

I received a very expensive gift from my daughter for Mother's Day. Unfortunately, I am vertically…read morechallenged and the sleeves pretty much completely covered my hands. I took the shirt to Jackie Lynn's on Amicks Ferry Rd in Chapin, SC to have the sleeves shortened. I was concern there might be issues removing and reattaching the double set of trim at the bottom of the sleeve. As you can see from the photos, they did an excellent job! The sleeves were perfect in length and you could not tell the trim had ever been removed and reattached! I have taken several things to Jackie Lyn's over the years and they have ALWAYS provided quality service. I would highly recommend them!

I have been using Jackie Lynn's for about 5 years now. They are reliable and friendly, and their…read moreworkmanship is awesome. I love the crew here!

Great work! Will use again. He communicated well and made great recommendations to blend the colors…read moreof the logo

I had my work jacket embroidered and had nothing but compliments! Good pricing and turn around time!read more