When ever I either purchase or have an existing suit altered, this establishment does premium,…read moremasterful work. I've been having my garments fitted hear for over 30 years.

Avoid this place! Loose stitching, could NOT sew in a straight line, then created her own design to…read morethe garment that I did not ask nor want!

I called on Monday to see if I could have my sons suit altered for prom. She fit me in. I let her…read moreknow that I had to get my son and his suit after work and then come. Mrs. Hopkins was willing to work with my schedule but I came on in because his prom is Saturday. We walked in and we felt like home. She greeted us, and started right to work. She wanted to give my son what he wanted and warned us her limits because of how the pants are made. I loved this because she is the expert. When we left, we were told that it would be ready on tomorrow (Friday) but she called me on Tuesday to let me know it was ready. We will come today because he had to work. I'm excited to see his suit and how it fits and all. More to come once we pick it up... Update: I added his photos of his suit! She did an amazing job with it! He was excited and felt good...and looked darn good too!

I don't think I have ever written a review in my life, but for Mrs. Gail I will start! I cannot say…read moreenough about her professionalism, punctuality, and talent. Thanks to her I have my dream dress for my wedding! Thank you Mrs. Gail, absolutely beautiful dress!

Kimmy is an expert in all her alteration work. She has skills that surpass "Excellent!" She is…read morethorough, knowledgeable, and completes each alteration with attention to detail and she always completes on time. I highly recommend Kimmy to everyone. There is no one to compare to her skill level. Patty H.

Kimmy did a great job altering my mother of the bride dress. It was a jacquard material dress. She…read morehad it done on time, and it fit perfectly. She also fixed my daughter's bouquet holder made from my 30 year old wedding dress. Her shop is clean, neat and her expertise was greatly appreciated.

I dropped 3 pairs of dress pants off on a Wednesday and they were ready in 3 days. Great job.read more

Chung has been doing my alterations for the past three years. She is reasonably priced and does…read moregood work.

I have used Jackie's alterations, this particular location on Saint Andrews Road to be exact, for…read moreseveral years now. I am not a wealthy man, but do enjoy fine quality fabrics, so, what is one to do if unable to facilitate the ownership of said goods at a price that one can afford more reasonably?? The answer is as simple as seeking out a professional Taylor, and practice that has fallen to the wayside in our post consumer Internet marketing society. I am, for my part in this review, neither young nor old, but consider myself more practical than my age should afford me. The preceding was just Acacian for following statement: I have never looked so good in my appearance than after The alterations that Jackie's provided for me. Let's take it a step further however, let me appeal to that Avenue that I hold dearly and consider that you, the reader, may as well, and that is simple economics. Consider the following example, based off of actual numbers, for reference. They have this review, 19th February, I arrived to Jackie's to retrieve a pair of Hilti Denim slacks that I had height adjusted (And just for reference, the alteration to the legs or a custom height was $10, replacing those pants with a proper length, would've been $250, which is also substantially higher than I paid for them to begin with). I have a pair of Lauren gray-wool micro-plaid slacks my mother bought as a present for me some few year back. They were nearly full price, and for that line and being at Belks, it was closer to 200 for them. She insisted, so now I have pants that hang in my closet due to passive body realignment (I think I just made that up, but use it if you want. It basically means weight-loss through dynamic lifestyle assessment and restructuring) As I am unwilling to throw a side such an expensive gift from I had someone to whom I care so much about. I considered, only yesterday as I'm cleaning through my closet's for what I still wear and don't, That I really like these pants but cannot wear them as they are. So, while retrieving one pair of pants, I inquired on the other pair as well. I knew for good and well that a professional tailor would be able to do anything that has excessive material that was needed, so I preemptively carried shoes, with a heel profile that most closely matches what I would normally wear with the pants, along to the alteration shop. Not only was I happy about the suturing of the waist, but the buttocks is also being tightened to extend the appearance of my legs (which already appear short, due to the cut in the inner thigh of most pants) and the length of the legs were also shortened to discourage baggage around the ankles. These pants are now going to be cut and laid to my exact dimensions, will look perfect on me, and all for $26 bucks. Whatever price you would pay for alterations you would need would not be more expensive then to replace the clothing in the first place I assure you so consider taking that before making the decision to refuse and replace, but instead, give that wardrobe a new lease on life while helping out your community and saving more than a few bucks while having an outfit that you can honestly say is made for you.

I am writing to express my profound disappointment regarding my final experience at Jackie's today…read more For 20 years, I have been a loyal customer, bringing items in for tailoring and referring countless friends to your business. I dropped off three items for tailoring one week ago and paid for the services in advance. I was instructed to return today to pick them up. Upon arrival, the associate presented my items and informed me that I owed an additional $35 because she had forgotten to include one of the necessary services for a dress on my original ticket. She then stated that I would not be allowed to take my clothes until this additional charge was paid. The $35 charge increased the total cost for this single, casual dress to $85. Given that this was the staff's error, I believe the business should have absorbed this cost, especially since I had already paid $50 for the tailoring--a price point that already made me question if the inexpensive dress was worth the investment. Furthermore, my phone number was clearly on the ticket, yet no one contacted me to approve the price increase or ask if I wished to proceed with the work at the new rate. As a result of this experience, which was caused by the new management's oversight and poor customer service, this was my last visit to Jackie's.

I almost hate to write this because this place is busy enough. If you're in need of a tailor,…read morethough, they're fantastic. I've had them take in three pairs of pants, lower the waist on another, and take in and modify a suit jacket. All were done beautifully and fit perfectly. The downside is that they're not cheap. But who goes to a professional tailor expecting cheap? Also, alterations sometimes take a day or two longer than they tell you - unless you're already in the neighborhood, call before you make the trip.

If I could give zero stars I would. I aks multiple times about the cost of the alterations ( just a…read morehem) and never got an answe. She always said it just depends on how much I have to take off. Let's just say she doesn't know turned into $340 dollars for a bridesmaid's dress.

So grateful for the wonderful help from His and Her's Tailoring. Amazing results. They tailored my…read morewedding dress and it was AMAZING!

They drastically altered a dress on very short notice and did a beautiful job. I'm already lining…read moreup several pairs of pants and some blouses that also need alterations -- this time with notice. Their work is professional, and the prices are very reasonable.

Tammy is amazing! I called her because I needed some work done quickly. I brought my items to her,…read moreand she was able to turn them around in no time. She was very friendly, and her customer service was fantastic. I'll be going to her for all my alterations from now on.

Tammy is the BEST! She is meticulous with her alterations and always delivers when she says she…read morewill. She was very friendly and professional. I have used her multiple times for alterations, including my wedding dress!

I just got a minor rip in a t-shirt mended, but everything was fine…read more I like that the owner had pictures of her dogs sitting out and dog statues. It is conveniently located and I will return.

WARNING: DO NOT USE - DEMEANOR AND ATTITUDE IS HORRIBLE! I…read moretook my men's vest there to be taken-in on both sides. I walked-in and said hello. She was standing behind the counter hiding between two flower pots positioned on the counter looking at me as if I didn't belong there. She never said hello or acknowledged me. After I noticed her, I told her I had some items for alterations, then she asked "What You Want?" I showed her the vest I needed tailored, and she immediately told me she couldn't do it! I asked why, and she said because they had zippers and a lining, then she added she didn't want to do it! Her demeanor and attitude is absolutely horrible! This was my first time going there and my last! The place is extremely small and cluttered, as if it was a place where you go to buy second hand items off the street, rather than a professional tailoring shop. Needless to say, I took my items to another tailor shop and had absolutely no problems. People and places like this should not be in business that serves the general public by any means!