If I could give zero stars I would. I aks multiple times about the cost of the alterations ( just a…read morehem) and never got an answe. She always said it just depends on how much I have to take off. Let's just say she doesn't know turned into $340 dollars for a bridesmaid's dress.

Completely tailored my cheap suit, on a very short timeframe, and the results were great. They were…read morevery busy and stayed late to make sure I had the suit ready for my event.

super nice and fast! she is awesome and inexpensive. Charged…read moreme 120 for shortening my dress (2 layers) and tightening it at the top to fit me

Juanita designed my wedding gown years ago and I have been hooked ever since then. She does an…read moreexcellent job altering my suits, skirts, pants and dresses; making them fit as though they were custom made! Juanita has made skirts for me as well. Juanita is just fabulous!

I got a Living Social deal and used it to have my bridesmaid dress altered. They did a fabulous…read morejob. I was worried, but after the alteration the dress fit perfectly. And it was a good thing too, because I picked it up last minute before having to head to the wedding rehearsal. Despite the great job that was done on my dress, I deducted two stars. One star deducted for poor communication. And another for not having the store open during the hours stated on the sign. I stopped by the shop once to drop off my dress at 3pm and it was already closed for the day. I stopped by to pick up my dress at 6:30pm after I was told my dress would be done by 7pm (it was originally 1pm), and the shop was closed. No one called to notify me. My advice: always call before going to the shop! Prices are reasonable, work is great, Eclat just needs to work on it's business etiquette a bit.

These guys are awesome at custom clothing. I went to their website www.eclat-lrison.com and…read moreordered a ladies suit and it just arrived in the mail. A perfect fit. And., I was given my Groupon discount! The delivery was within 4-6 weeks as promised.,but the wait is well worth it. Cant wait to wear it this weekend! Oh yeah...they communicated with me every week on the progress of the suit.

They were open and lights inside were on but the door was locked and no one came when I knocked. I…read morealso tried calling and no one answered the phone. So inconvenient and I wasted time out of my day

From the owner: We offer a custom service like no other, clean environment with a Master Tailor on board with over…read more40 years' experience. Ms. Karen (Master Tailor) is well known in the community and has work with locals and celebrities alike. We are dedicated to perfection and customer service; we also offer rush jobs while you wait for a fee. Have a seat in our Mainstreet showroom, sip on a cold drink and literally watch your garment come to fruition. We look forward to the opportunity to earn your business.

I just wasted an hour and 20 minutes in the store! I purchased ( tried to purchase 3 sale items,…read moreplus a pair of shoes but the manager said the coat was on the wrong rack, so $179 instead of $119.00. The total at the register "was" $259.17, but the register froze, so it had to be rerung... new total is now $302.36!?! No explanation why, but on my side, the sale looks complete, but the manager says his side is froze again! After 1.5 hours wasted, i had to leave empty handed. But if that manager had called me "Bud" one more time, i left so frustrated. They didn't care that I'm a long time customer nor that i was on my way to an event but was confident that Men's Wearhouse would have what i needed. Extremely poor nonchalant customer service, Bud!

I was getting fitted for my sister wedding in October and let me be the first to tell you, DO NOT…read moreCOME HERE. The 2 guys that were working there were very unprofessional and were not able to converse what so ever. The guy measured me and never told me me my lengths or widths, just gave me a suit and told me to "try this one on". Just overall very unprofessional and incompetent.

They ruined my 2red silk dresses. I took them in for cleaning they came back with some black ink…read morelike stains alll over front and back. I had to pay for the service didn't get the dresses and no reimbursement. I should have known better than to leave them whe the " couldn't be bothered clerk " took them from me. Where in this town can you trust a cleaners this is my third one. South Carolina I am disappointed

this is my first visit to tripps and the manager Ashley was extremely nice she answered all of my…read morequestions and explained The cleaning process and accurately quoted me a price I've never been more satisfied in a dry cleaners and extremely glad I got to meet her. my clothes also came back looking phenomenal the price was a little bit high but you definitely get what you pay for

Even though you leave the cleaners with a ticket that tells you the price and the services you…read morerequested, you can come for pick up and get something completely different. When asked about the difference of $5 in my order I was told they made a last minute change. Instead of doing what I asked, they did something else and charged me for It. They also faded the yellow on my dress blue uniform which will cost around $70 to replace. Better off going elsewhere.

This past Monday I went to Burnettes Cleaners on Forest Dr for first time. I dropped off 2 dresses…read moreearly was told they would be back at 4. I went back the next day at noon and they had misplaced one (tag came out) but had found it and it would arrive later. I understood and was glad they found it. When I went back for pick I asked if there would be a discount since I had to make two trips. I was told no, sorry. I told her to be sure to tell her boss that this was the first and last time that I would bring my clothes to them. Having grown up in my Dad's dry cleaning business in Columbia, I understand mistakes but expect professional customer service and accommodations when errors do occur.

They do a great job and is always friendly, but most of all, I can always count on my alterations…read morebeing done in a timely matter and the cost is perfect. I can honestly say that I have never had an issue with this establishment. I love doing business with them.

I just went to elite alterations to see if I could have a strap shorten on my daughter's dress that…read moreshe needs by next Saturday. The way that these people greet you you automatically feel as if you've committed a crime by entering their facility. They're not nice. They're not personable. They got these snarls on their faces as if your presence is just not wanted in there store. I would never return.