I read about the Facial Special for "Game Day" on your Facebook page, but since the spa had closed…read morefor the evening, I filled out an online form to be contacted the next morning. I did mention on the form that I was interested in the "Game Day Facial Special". I re-iterated that to the lady who I spoke with the next morning, and booked an appointment for 1 pm. I was so excited to get in the same day and finally get to try out your spa! I was told that a hold would be put on my credit card for the appointment (normal) and she said 3 pm and I corrected her to 1 pm. She also let me know she would email me some patient forms to fill out ahead of time - awesome! This was around 10 am and by 12:15, I had yet to receive an email, so I decided to head in early. I arrived at 12:45 and let her know that I never received the email. She told me my appointment wasn't until 3 pm. I reminded her about the conversation we had on the phone and I'd corrected her to 1 pm and she then said 1 pm. Unfortunately, she had put me down for 3 pm. I asked if we could do 1 pm since I was there and she said yes. She emailed me the form and I filled it out. Then she told me that they'd only be able to do a mini-facial...which is NOT what I wanted. Or I could have a massage. Also, not what I wanted. She then went and talked to someone about re-arranging her schedule and they must've figured it out because I was then told they could do the deluxe facial at 1 pm. By then it was a little after 1 pm. The person who did my facial (so sorry - can't remember her name - Carmen, maybe?) was great. Very good at explaining everything. It's a shame we started late (around 1:10, I remember looking at the clock as I was laying in the bed waiting). The facial was great - I enjoyed the products used (very seasonal smelling!) and the massage portion was super nice, too. It was a little light on the touch but that's my fault for not speaking up. When it was done, which was cut short (1:57) - I'm guessing to stay on schedule, she told me to get dressed and she'd meet me outside. I didn't realize she meant all the way at the front desk. I asked what kind of moisturizer she used, so she showed me. It wasn't until after I'd inquired about price that I was told I'd receive 15% off that since I had a service. I probably would've spent more on products had that been told to me as part of my end of service experience. When I went to check-out, I was told the normal price for the service, including a 15% gratuity. I told her I'd specifically scheduled for the Game Day special, and she said she wasn't aware of that. So to whoever does the social posts, please communicate to the rest of the staff what you've posted online! I also didn't realize the tip was added in to the total...that just kind of rubs me the wrong way. I almost always tip 20% - I didn't appreciate being told what I had to tip. We eventually got everything figured out and it wasn't until I left that I realized I didn't get the 15% off my product. Not a huge deal, it's just a couple bucks, but if you say you're going to do something, then do it. The specials the spa runs seem like great deals but the communication among the team is a little too messy for my taste. I'm not sure if I'll go back.

My husband got me a gift card to Spa Retreat for my birthday. Christy gave me a relaxing massage…read moreand really worked on my shoulders and neck which really helped me relax. The only problem was I was good for nothing afterwards because I was so relaxed! :) Anyway, she did an amazing job, and it was so peaceful and nice. The only thing is that the $80 gift card didn't cover the whole thing since they raised the price $10 since August (my birthday month). There was tax and tip. Still a good deal and I definitely highly recommend Spa Retreat!

Bottom Line: I walked in crooked and I walked out 10x straighter…read more One of the most intense massages I've ever had. And I needed that. They have the handrails on the ceiling and they walk on your back. The first time I went the woman jumped up onto the table and grabbed the rails and was massaging me with her feet before I knew it. She was literally Ninja like. If you are like me and do not need the pretty, "soothing" decor, or the loud instrumental music, that is almost distracting, and you like DEEP tissue then this is where you should go. No exaggeration, I was using a cane and was so crooked I was favoring one side of my back and because of that I had difficulty walking. Walking that way was making all the muscles in my back tense up. I was a mess when I walked in there the first time. I did not have to wait at all. I walked in, they greeted me and took me upstairs to my room. It's a converted house. I told my masseuse that I needed deep tissue and I told her where it hurt. Within minutes she went to work. She used her hands to find the tense balls of cramped muscles and then she was up on my back. I had never had this done before and was amazed at the agility of my masseuse. She used the rails to alternate holding her body weight off of me and applying her weight as needed. She used her heels and whole foot to slide up and down along my shoulder blades until all the muscles lengthened and finally relaxed. It was very uncomfortable, but necessary. She checked with me continually to make sure the pain/discomfort level was OK for me. I was able to walk out of there almost straight and without my cane. I went back 3 or 4 days later and the second session gave me all the relief I needed. I have been back since, when I felt my back starting to tense up and I got ahead of a bad situation. Their prices are less than those fancy spas which makes it more affordable for me. The price point makes me not put off going when I need it for health issues. Bottom Line: if you are looking for the fancy "spa day" and prices - go somewhere else. If you are looking for affordable relief from muscle related back issues come here. I myself, will never go anywhere else again.

I messaged Nida Spa. Asked some questions. My last question was. Can you share your Massage License…read morewith me? I only wanted to verify it. They would NOT share their license. I'm pretty sure it's required to share something like that. I wouldn't trust this place.

Been here twice and saw Henry both times! I like basic gel nails and this is the best they've ever…read morelooked and felt. Half of my nails were broken going in so I can't wait to see what they look like going back in a couple weeks. Couldn't be happier

Giirls~! I've found the best nail tech ever!!!! If you need nail arts done, this is your man!!! Ask…read morefor Sunny! I usually get gel mani, and I love getting nail arts, but can't seem to find a good tech who can draw well (i have high expectations when it comes to my nails) I wanted winnie the pooh and friends on my nails, and I was recommended to Sunny. Man, he can draw! He legit can draw! My pooh and friends nails came out amazing! Had a whole portrait of Roo on my nail!! Love how my eeyore and lumpy turn out too! Totally recommend him to anyone who's looking to get nail arts done! He is the man for you! Ask for Sunny peeps! that artist will take care of you and your vision.

I am more so rating a hairstylist. Michelle Kelley definitely disappointed me. I was communicating…read morethrough my sister to Michelle about getting my hair done excuse my sister is friends with her daughter. She asked for my available times and I told my sister i was available on a sunday. My sister proceeded to ask and received a text from Michelle saying "Lydia (my sister) expects me to talk to her sister on Sunday. omg." Michelle had accidentally sent the wrong text to my sister that was meant for someone else. I found this extremely rude and unprofessional. Do not ask for available times and then go talk bad about clients trying o get your service! Not kind at all and very very poor service

Love! Love! Love! Krista will forever be my favorite hair dresser. She's super sweet and is always…read moreready to go when you get there. The atmosphere of the shop is super friendly and definitely willing to help you get through your hectic day! During COVID, they make it very easy to schedule a hair appointment so you will always look good. Don't be afraid to give them a shout they are always ready to help you out!

Jasmine has hands of magic. So sweet and genuine. The pressure and the way she was able to hone in…read moreon my problem areas was an A+++++. If i was rich, i would hire her as an inhouse massuesse.

For our anniversary, we decided to get a couples massage because the website describes the couples…read moremassage as a relaxing experience designed for two. I have never had a massage in my life and my wife has had many. Halfway through the massage I asked my wife are we supposed to be hurting this much and experiencing this much pain and do they usually burn your skin with hot stones and hot towels. My wife said she has never had a massage like this in her entire life. When they finish, they told us we would be sore which to my understanding and my wife's experience yiu should not be experiencing after a relaxing massage. After paying over $140 for this couples massage the employees told us at the end that the price did not include tip and we were supposed to tip. We will never go back here, worst experience and biggest waste of money, and false advertising.

I just hady hair done by Ty Pine and he is great. He listened to my needs and i love the result…read more The salon is charming, clean, and friendly. I highly recommend!

Last Friday was my first time going to 1820 Collective and it definitely won't be my last. Lisa was…read moremy stylist and it was my first time meeting her. Lisa was very, VERY attentive to my needs and all I can say are good things! We had a miscommunication on what I wanted originally and she handled it with grace and skill. She's very friendly and easy to talk to about pretty much anything, so you won't have to have an awkward silence while you're getting your hair done. I got my rather long hair cut into long layers, trimmed, thinned out, lifted (bleached) and colored. My hair feels so much lighter now that Lisa thinned it out. My neck used to hurt sometimes because my hair was so thick/heavy and I don't have that problem now, which is a relief. Lisa colored the bleached parts of my hair a gorgeous teal/green color, and I love it! She did what I wanted done with my hair, not what she wanted, which is a good thing to find in a stylist, and it's been hard for me to find in the past. I will definitely be going back as I was blown away by both Lisa's professionalism and performance. You will not regret going to this salon, I promise!

BEST MASSAGE OF MY LIFE. I have enjoyed massages around the…read moreglobe, and the most important factor is the massage therapist. Brittany is literally the most incredible massage therapist. She customizes each session to exactly what you need. She is an expert in the body - understands how to stretch, what pressure to give, how to really support and release everything you need in a session. This space is safe, clean, comfortable and so accommodating. This is my go to spot!

Brittany is hands down the best massage therapist I've ever gone to. And believe me with my…read morechronically tight shoulders I've gone to more than my share. She has helped me so much in the time I've been going to her. Will never see another massage therapist again. Can't recommend her highly enough.