I have been coming to see Dr. Nguyen since 2017. Excellent service as always and thoroughly exam. This is what I need because I have the worst case of dry eyes due to cancer radiation treatment and bone-marrow transplant 24 years ago. read more

Perception Eyecare + Eyewear - Maui Jim sunglasses - Eyewear & Opticians Near Me - Richardson, Texas

Consistent and Amazing service , very thorough, friendly, and welcoming. I have been here for some time and always a pleasant. read more

Excellent experience for both myself and husband! The techs were awesome at suggestions of lenses/ eyewear that complemented our faces and pricing was fair. They caught diagnosis that others have missed. 10 out of 10 -Highly recommend! read more

Great staff and Doctors! Everyone is so friendly and professional. I will definitely be coming back yearly for my eye exams!!

I brought my son here for an eye exam and the team was so great! They were kind and worked so well with my son who was a little nervous at first. highly recommend! read more

Slow Service Assistant Nachos Are Good I ask for Extra Cheese tho Shrimp Are Simple taste Not Like Much Tea Water Down read more

Nice place. No samples. Great docs. Nicely ran facility with great staff. They don't go above and beyond but are good nonetheless.

The best experience I've ever had with getting my new glasses. I won't be going anywhere else from now on.

I used to see Dr. Nguyen at their old location at Target on Coit and Campbell. This new location is definitely amazing! It's beautiful, all staff is sweet!! read more

I was given a referral to see this group. They sound great except their office policy is to keep your credit card on file. I was asked to text my credit card number to the office phone number. I understand that they need it to charge for missed appointments, but in a world where fraud is a significant issue this raised a red flag for me. Maybe the office manager could give me her full name and social security number and I will just keep it on file in exchange for my sharing my credit card number over a text message? Sorry you have lost a great patient! I keep appointments. DFW has LOTS of other providers, I will continue my search. read more

Had my contact and glasses prescription exam. Very thorough and thoughtful to my specific needs. Thanks

I only seen one Dr at the location for at least 2 years, always felt welcomed and well taken care of. My vision change frequently and with other complications going on with eyelids and ey allergies, Dr Nguyen never gave up on try to fix me. Very passionate about her care, go over and beyond to do all that she csn to resolve any eye discomfort or issues you've experiencing. Unfortunately, I had to change my health insurance to one that better fit my needs, leaving them out of network, which meant more out of pocket expenses. Have decision to make, leaving, but I highly recommend Perception Eyecare, you will not be disappointed. read more

I can't recommend this office more if I tried. Every single one of the employees are so friendly, the technology is top of the line, and the doctors are amazing. They are very patient at teaching people how to put contacts in or find glasses they like. This is probably one of the best experiences I've ever had at it any kind of doctor's office. Do not hesitate to come get your eyes taken care of here. read more

These guys were helpful in setting me up for contacts and glasses. If anyone has time or patience to deal with me - it's my girlfriend and these guys. I didn't mean to take two hours of their time deciding what frames I wanted and other misc. questions I kept asking but they were very helpful and did not rush me out of there. This is the first eye doctor I've been to that did not have to dilate my eyes. These guys were recommended to me by a friend and I'm glad I came through to finally see these guys. read more

I was a previous patient here up until they no longer accepted my insurance. I made an appointment days ago and no one asked me about insurance. It wasn't until late Friday that they left a voicemail to let me know they no longer accept my insurance. It is now Monday morning and I called to cancel the appointment, and of course, I get told there's a $40 fee for same day cancellation, according to their new policy. While I understand the policy, they should also verify insurance and let me know at the time I made the appointment that they don't accept it any longer. This could've been avoided and I also would not have wasted taking a day off for no reason. This isn't a way of doing business. read more

Beautiful office and the staff is great! Just got to my appointment and I'm loving the ambiance. They have great eyeglass brands. UPDATE! My entire exam was easy and fun. I believe Kim did my pre exam tests and she was so kind and funny. Dr. Duong did my exam and it was wonderful. I felt like I was talking to a friend and she explain everything in a way that I could easily understand. Ale helped me pick out frames and she did a marvelous job. She grabbed lenses for me that she thought would work and each pair was so nice. It was very hard to choose but she helped me choose the right pair for me. So happy about the appointment and the customer service. Can't wait to get my new glasses and excited for my next annual exam . read more

Everyone at Perception was great. Their forms were available to complete online before my appointment, and I received several reminder texts. Juan answered all my questions on the phone, and made sure I was comfortable when testing with the different machines. Dr. Duong was very kind, thorough and explained all her findings. I can't recommend this practice enough! read more

Excellent staff that is kind and caring. Doctors and staff are knowledgeable and take time to not only perform eye exam but focus on eye health. Entire office is dedicated to your eye health and customer satisfaction. I would absolutely recommend anyone looking for eye exam or contacts and glasses visit Perception Eyecare. read more

Ordered some Rudy Project sunglasses with the prescription, dealt with Ale. She was great, very knowledgeable and a pleasure to deal with. She ordered the Rudy Project Rydon Performance Kit along with my prescription, as I ordered these for skeet an trap shooting. The glasses were done a shipped within a couple of weeks. Have had a chance to use them at the range and they are spit in, exactly what I needed. I highly recommend Ali and Perception Eye Care. Ali and the staff were great to work with. Will definitely be back for my everyday glasses. read more

Still my favorite family eye doctor! Excellent and friendly staff. I appreciate so much how Dr Kim Nguyen, OD explains what the different exams reveal. I really appreciate the fact that shows and explains how , for example, Optomap Retinal Imaging works. It's pretty amazing and she is the first Optometrist I have had to use this. Her staff is so thorough in sizing and precision measurements of your selected glass. She has a great selection of frames at multiple price points and clearly priced. No gimmicky pricing. read more

Wow, I would give these guys 10 stars if I could . . . everyone was SO nice, super accommodating, Dr. Nguyen was really warm, explained everything clearly, answered all my questions, didn't make me feel rushed and generally went above and beyond to make the experience as fun as possible. And Ale even fixed my broken old frames! This place wins! read more

Can't speak highly enough. Every employee is incredibly helpful and kind. Highly recommend! I used to go to a different doc in Allen and I dreaded it everytime. So happy I found this place! read more

Dr. Kim Nguyen and her staff provide exceptional care and customer service. Everyone is super nice and helpful. They also offer the optomap imagining technology for improved diagnosis read more

High quality service!! All the staff was so kind and very informative. Recommend to anyone who's needing eye care!

I really like this optometrist. She's very thorough and explains everything to her customers even kids about the condition of their eyes and how it works and affects them. I really like her professionalism and caring approach to her customers explaining things in such easy way to understand. I would strongly recommend her. read more

Very friendly doctors and staff. They are so helpful and has the best technology for your eye health. So many frames to choose from that are affordable and has amenities as well. read more

You can't go wrong here! Dr. Nguyen Is top notch. She's thorough, doesn't rush, personable and is quite an attractive woman as well! Scheduling an appointment was easy, hours were great and her fees are reasonable. All the reviews are accurate and you should make an appointment today. She would be good examining kids as well. read more

Friendly receptionist and helpful eye doctors I get my contacts from here and no where else. They will make sure you feel welcomed and satisfied read more

I've been going to Dr. Nguyen for the last 4 years. She is very professional, knowledgeable, and the sweetest eye doctor I ever known. I recently went to her new location and loved it. The office is clean with beautiful decors. The staffs are very friendly. They helped me pick out the glasses. I will definitely keeping coming here for my annual checkup and glasses. read more

Greetings fellow Yelp'ers! My wife and I have both had our annual exams here this year, and I am happy to say, I see us coming back here again and again for our Optometric heath needs. To start, it was great to have an appointment and to be seen on time...no stacking going on here. We had no problems keeping the rest of our day's schedule. I saw a stand-in Dr on Monday, as Dr Kim was out of the office. He treated me as though I was a long standing and valued patient/customer. His manner, his informative interaction, it was all of what I would expect from the primary Dr of the establishment. My wife saw Dr Kim on Thursday and really enjoyed her vision. Dr Kim is a warm service provider, something you don't encounter as much as we should these days. She was very informative, and extended the kind of manner that you hope for in a Dr. The kind that garners trust, and a long term relationship. Her technician mentioned the Optimap (which all Optometrists do offer) but didn't do the hard selling that I've sometimes encountered. I believe that 5 stars are certainly earned here. The business is situated with its own entrance, in front of the Target Supercenter on Coit near Campbell. It's not the fanciest place, but its totally clean and comfortable. And once again, because they operate principally by appointment, it's not at all crowded. They do offer walkin service, but they go right to the schedule and let you know how long your wait will be...indicating to me, that they don't simply try to squeeze more patients in... I really like their business practices. Oh and last but not least, they are expedient about looking up your insurance and determining any cost coverage's you have available to you. read more

I have been a patient of Dr. Nguyen since she was at Target on Campbell. I had terrible service today that I will no longer be a patient at Perception Eyecare. The office staff is incompetent and no longer offer the customer service that long-term patients were used to. What a shame. read more

Yes! Finally a great place to get your eye exams. Fun, friendly and ultimately personable. I was referred here by a colleague of mine and I'm never going back! Check out the unique eye glasses they have as well, some very cool brands. 5/5 stars and I look forward to my exam next year! See you then. read more

Amazing place!!!! My mom just got her glasses today and everything is perfect. Awesome staffs and service.Highly recommended!! read more

Perception Eyecare + Eyewear - Eyewear & Opticians Near Me - Richardson, Texas

My experience at Perception Eyecare was fantastic. I felt welcomed from the moment I walked in the door, and the staff was very friendly. I felt comfortable, though a little cramped for the tiny office location. But don't sweat that--they more than make up for it in service. When I got called back to start my annual exam, I met Andy, the tech, and a new trainee. Andy had a great attitude and clearly takes interest in patients. I enjoyed talking with him--and even got a recommendation on a new restaurant to try out. He did a great job at explaining each step of what we were doing, and they don't use that dang blasted air puff machine! After we got done there, I met Dr. Nguyen. The things the other reviewers said about her are very true--she's patient and thorough. She even noticed some things my previous eye doctor never brought up. I felt free to ask her questions and she was easy to talk to. I loved coming here and I definitely plan on returning. The staff at Perception understands the value of customer service, and they're killing it! read more

After a few searches for new eye care place, I'm glad I came here. Dr Nguyen and her staffs are super friendly and professional. They helped me choose eye glasses right away that best match for me. They have great selection of high quality frames. read more

I've literally never had my eyes checked or worn glasses before and they made the process so easy and fun. I felt like I was trying on a wedding dress or something but it was just glasses. They helped me pick the pair of glasses that I looked and felt the best in. It was a great experience. I said yes to the perfect pair of pink Tom Ford glasses and could not be happier. read more

Just got fitted for my first set of contacts. Effortless and enjoyable. Dr. Nguyen and her staff are great to work with. Thanks Dr. Nguyen! read more

Such a great staff and Dr. Nguyen sure knows what she is doing . she was fast and precise ! Great experience and would recommend her to anyone !! read more

Excellent and friendly staff. The examination was informational and done in an efficient mannert. Service from staff was excellent from the first step in the office to the last step out. read more

My daughter was looking for a new pair of prescription glasses so we decided to stop in. We're so glad we did. She found the perfect pair thanks to Ale, who was very nice & helpful. We use to go to Lenscrafters, but find that Perception offers a better, higher-quality frame selection. The service was great as well! I'll be returning soon for my glasses. read more