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Richardson Eye Associates

4.6 (13 reviews)
Closed 8:30 am - 5:00 pm

By appointment only

Services - Richardson Eye Associates

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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4 years ago

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3 years ago

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3 years ago

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5 years ago

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3 years ago

Lousy service, confusing and contradictory instructions, and multiple delays for a simple procedure. Run very far away.

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Paige H.

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4 years ago

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9 years ago

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5 years ago

Dr.Harris is very nice and professional and made my experience amazing! Go see him, you will be very satisfied!

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10 years ago

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6 years ago

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11 years ago

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11 years ago

Love Dr Harris! We found him through a friend and couldn't be happier. He is professional, kind and truly cares for his clients.

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11 years ago

They really care about their patients. The staff is friendly and very helpful. I would definitely recommend this practice.

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Review Highlights - Richardson Eye Associates

Dr, Harris then came in and reviewed the assistant's results, did a few checks himself, explained things and I was done.

Mentioned in 5 reviews

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Promenade Optical

Promenade Optical

3.8(6 reviews)
2.0 miNorth Dallas
$$$

I had an unpleasant experience at Promenade Optical when I returned a frame. It was unused, and in…read moreperfect condition. I returned the frame after 8 days. As far as I could tell, I bought the display model. I noticed a sign that indicated a "restocking fee" could apply. It did not indicate the conditions (e.g. 14 days) or the charge/percentage. I returned the frame after I learned that Costco could not make the lenses for this type of frame. Having Promenade Optical prepare the lenses would have cost approximately $300 more than what Costco charges. Consumer Reports places Costco near the top of the ratings for eyeglass retailers. I was informed that the restocking fee was 20% of the cost of the frame. I could not talk them out of the charge, which amounted to $48. I was told that they could not resell the frame, and that it had to be returned to the manufacturer. This sounded odd since I believe they sell what is displayed - and tried on. I mentioned that the sign did not indicate an amount for the restocking fee. I was surprised and disappointed. I understood I was at their mercy. Luckily, they didn't say the penalty was 30 or 40 percent. They are not a member of the Better Business Bureau, so I decided to vent on yelp.

After shopping at a number of places to get new glasses, I found Promenade Optical…read moreto be a great experience from start to now wearing some of the best glasses I have ever had. And, my prescription is challenging. The staff is really helpful and were very knowledgeable about every aspect of getting glasses that are stylish and quality materials and service. They made it fun for both Kay and I to get new glasses. Thank you!!!

Richardson Family Eyecare & Eyewear

Richardson Family Eyecare & Eyewear

4.4(9 reviews)
3.3 mi

It's been a couple of years since I got my eye prescription checked so I decided to try out this…read moreplace. I noticed the small shop when stopping by Happy Lemon, but have been too lazy to stop by. Luckily, they had a same-day appointment at 1:45 PM. I arrived early since my dental appointment was shorter than expected, and the optometrist was out for lunch. They said she would be back at 1:45 PM, but feel free to look around the store and try out different pairs of glasses. They have a vast variety of styles, ranging from China-made to Italian-made (expensive brands such as Coach, Gucci, Versace, and Rayban). I told them my info and they were able to look my insurance up in the system, along with all the details of my benefits. The glasses were all locked up, so you need a worker to open the case for you to try. It felt awkward compared to Visionworks because the worker was standing there watching you try on each pair. The optometrist didn't come back until past 2 PM, so I was waiting a while. However, one of the main technicians sat me down and explained all the fees and upgrade plans for each pair. He asked me to pick my favorite one, and he can tell me the exact price for that pair. He explained each process thoroughly, along with how much I'm expected to pay to get contacts prescription, retina x-ray, etc after my insurance coverage. I like the information because it made me understand the process better, but I did feel a little pressured to pick the most expensive one for insurance. The optometrist was very friendly. She spoke fluent English and Vietnamese, which is probably why most Vietnamese people go here for glasses. She gave an in-depth detail about my prescription, and how my eyesight decreased. She also recommended a new brand of daily contacts since my old color contacts were not helping with my astigmatism. After the eye exam, it was just a quick payment process since I already decided on my pair of glasses earlier. They said the wait time is around 2 weeks, which is typical. I just picked up my new pair of glasses today and I love them. It's very nice, and the lens feels high quality and durable. I did pay out-of-pocket an extra $250 for lens upgrade but it's worth the splurge for extra insurance. Overall, I like the number of glasses they offer, and it looks like they're getting more with new glass displays. The styles are much cuter than what you see at Visionworks, and Target Vision, so you'll be sure to find something you like. I would come back here next year!

Words CANNOT describe how amazing this place really is, every person is nice friendly and outgoing…read moreand they go above and beyond. I haven't been to an eye doctor in over 10yrs (I know don't judge me ) but they were able to get me in the next day. They took time with me and went over all my options and the cost. I decided to finally get contacts the doctor gave me a sample pair to try for a week. A day before my follow up she called upon closing (6pm) to see how I felt or if I wanted to try a different pair to sample. I told her I was ok with the ones I had not knowing contacts felt different. She was real and honest with me and said you'll never know unless you try another sample which duh makes sense. They opened at 8:30AM the next day for me so I wouldn't be late to work, ontop of that the guy that brought me my sample had me try a tea he was making. This is a place that goes above and beyond and I am truly grateful for them. You have to give them a try I am truly shocked and amazed by their generosity!!

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Richardson Family Eyecare & Eyewear
Richardson Family Eyecare & Eyewear
Richardson Family Eyecare & Eyewear

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Richardson Eye Associates - opticians - Updated May 2026

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