Had the wiper motor on my Honda odyssey fixed. Very poor communication regarding the price of the…read morepart that they needed to purchase from the dealership. They looked up the price and it would cost $169. Before they purchased it from the dealership, they asked if we approved of that cost. We said ok based on that price. When we got finalized invoice the part that they said was $169 was being charged to us for $273. That is an approx 61% markup. Which is outside of a reasonable range, and was not communicated when we were ordering the part. It took 1 hour and 5 minutes to replace the motor and cost $169.99 for labor. Total invoice was $460. This is over the average cost I researched online by $100. Not sure this is a reasonable place to get your car repaired. Make sure you document the prices you discuss. If you are too trusting, it will backfire.

JRE was recommended by a colleague and wow do I have a new favorite mechanic. They are super…read moreattentive and repaired my broken window in less than 2 hours for half of what I was quoted at the dealership. The waiting room is nothing special, but you truly won't have to wait long. Estimates are typically free and fast. And if JRE can't do the work, they recommend trusted mechanics in the area (but that rarely happens).

Not very professional on my last visit. Nor did they seem to know much about Tesla tires.read more

Have been bring our cars to Knurek Goodyear for over 20 years. Gary and Chuck communicate exactly…read morewhat service they recommend prior to any work being completed. I know Knurek Goodyear has a loyal following because of their reputation for quality service. Thanks!

The other day I was at a local Ford dealership getting some recalls done on my Ford Escape when one…read moreof the service advisors told me I needed rear brake pads. They didn't have time to do them that day but I knew the perfect place to go to. I ended up at Dorian Quick Lane, thanks to a recommendation from my sister. I arrived at approximately 3:15 and I told Katie that I needed my rear brake pads done. She took some of my information and I waited in the large waiting area. The waiting area has free coffee/tea, TV's, counter desk with USB outlets, free gaming arcade with pinball machines and even free WiFi. Katie told me a short while later that I indeed needed rear brake pads and also told me my rear shocks are leaking. I told her to go ahead and get that done too. She said they had to get the parts and told me it will be a few hours until everything was done. Not an issue. I called my Aunt and she picked me up (they do offer a free shuttle service) Less than two hours later I received a phone call that my car was ready for pickup, way earlier than I anticipated! Staff was super friendly and helpful at Quick Lane. The place was very clean and spotless- they're even pet friendly. They service all makes and models. Despite the 30 minute drive from our home, My boyfriend and I will be taking our cars here for future repairs and oil changes.

Made an appointment for 11:00 finally had to ask why my car was still sitting in the parking lot at…read more11:45. Finally took it in at 12:05. I wanted to have an oil change and wheel alignment. The wheel alignment would be additional wait time because only one guy does that!! Why didn't you tell me that to begin with?? Finally was done at 12:35. I have been going here for all my oil changes, now it's time to find a different place.

Me and my husband get our oil changed here and they are ABSOLUTELY AMAZING!! But today they showed…read moreup. All I needed was air in my ONE TIRE and they were so nice and so gracious!! Had me in and out!! THANKS SO MUCH GUYS!!!

I just had a fast oil change 2 days ago and ironically, today my car wouldn't start. Ahmed…read moreimmediately came to my house, diagnosed the battery was dead and gave me a jump. Within 1/2 hour oh my heart falling because I was going to be stuck he and the guys had a new battery installed. Now THAT is customer service!!!

Time will tell but I took my car in because of an unusual noise when I applied the brakes. . A…read morecomplete brake job ($1500) and still hearing the noise. They are going to go over it again on Friday. Usually good with their service so expect problem will be solved soon.

I appreciate Cap and Kevin for working with me with Endurance warranty even though the warranty did…read morenot cover what was wrong with my truck they did a thorough check on my truck I will be back soon.

I have a large camper van that's over 8 feet tall and over 8700 pounds, so it's not easy to find an…read moreauto repair shop to service it (even though it's basically a Dodge b3500 Van that dodge has been making for over 2 decades) Bill(manager) did some research and decided that he would take on my van for a starter RR. It was dropped off at 7:30am and was pleasantly surprised by a 11:30 pick-up call. Bill's quote for a starter RR was about $450, being a very good price as it would have been several hundred dollars more from a RV center and would be several weeks before they could get to it. The kicker being that it didn't need a starter after all, it was just a wire from starter to relay that need to be replaced, saving me hundreds of dollars more. Thanks, Bill, for your honesty and getting me on the road again.

I cannot say enough great things about 4th Street. I have taken my 10-year-old car there for…read moreseveral years and have never received anything but outstanding, honest, fairly-priced service. I trust them implicitly and as a person who is not particularly mechanically-minded, that's really important. Bill who takes the work in, distributes the work to the great techs and mechanics in the garage, is a very kind and knowledgeable person and answers every question I have. 4th street takes my car in, checks it out, Bill calls me with the quote and good explanation of what needs to be done and why and when! I never ever walk away feeling like I've been in any way bamboozled, quoted for services I didn't need, or anything close to that. The other great thing is that since my car is a Hyundai hybrid (and one of my kids has an old old BMW) if there are things that 4th Street knows are specific to our makes and models that is not their area of expertise, they'll tell me that as well so I can take the cars to the dealership or BMW-specific repair places. This has only happened a couple of times but I definitely have appreciated that guidance from Bill and staff. A million thanks to Bill and 4th Street Auto in Royal Oak for keeping my car safe and on the road and explaining everything I need to know before any work is done. Plus, they are just great people to deal with every single time!

My car was burning oil, took it to the dealership and was quoted $4,000... took it to Mike and he…read moregave me a much more reasonable price! got it done the next day! Told me if i had any more issues to bring it back! Cannot recommend this place enough!!!!

Took care of business and was able to answer questions and kept the cost down. First name mechanic…read moremade me feel good about letting them work on my car.

Located in an industrial strip just off busy 11 east of Greenfield. Inside is a clean and narrow…read morefront area with service advisor stations. They sent me a text link of the inspection results and options, including what was broken and needed immediate repaid, with the prices. I selected what I wanted. They sent me a notice it was done, and called. They were polite, the prices were fair. They were very quick, but they explained that for some some reason they had an opening that Tuesday, because normally they have reservation for quick service.

I gave this shop great review even though I had to take it back twice for problem with my fuel…read morepumps on my 3500 dodge diesel that they installed,but now im stuck in ithaca mich on my way up north because again im spraying fuel all over the road ,fuel all over the driveway that i had to scrub clean twice and not to forget 25 bucks in diesel fuel all over the gas station grounds ,this is not a shop for diesels I've learned. To scared to take my truck back there , can't go back for a third time . Family trip has been punished and now waiting on tow truck . Thanks curt's