Lacking. There isn't much to evaluate at an oil change shop beyond customer service…read more I don't know if they gave me a great oil change, quality of the oil or if their shop cleanliness is up to par with any other places. Sadly, these folks failed. My technician couldn't have been anymore distant and uncaring if she tried. You aren't a smiler? That's cool. At least be kind and civilized. I have empathy for people and try to bring out their best. But when I receive grunts in return....we have a problem. Her manager had the majority of face to face with me and naturally was very professional, courteous and hospitable. But then again, he's working an upsell. That's saving them from a 1-star. They were also very timely. So I'm going to assume (yikes!) they gave me a terrific oil change and add another star. 01/26

No no no. These guys try to upsell you on everything. I told my daughter to get her oil change at…read moreour "regular place" which we've used for 15 years. She didn't listen and went to one of these Valvoline Instant Oil Changes instead. What should have cost her around $35 ended up being $100.

Super friendly place! The guys gave me recommended services but no pressure for them to get the…read morework done now. Friendly and quick and informative service at a fair price.

Best oil change place I've been too. There is a gentleman who works there (I wish I knew his name)…read morewho is excellent at his job and always very friendly. I don't feel pressured to buy a bunch of unnecessary services like I have at other places. They care about their customers here!

Went for an oil change with my European car. They had the correct oil and filter for my car. The…read moreteam was friendly and professional. The oil change was quick and I was on my way. The price was equivalent to other places I've been with the exception that they gave me a complimentary car wash. Will definitely return for future service.

Went in for an oil change which went great. They were so accommodating, and when I asked them to…read morecheck my battery they showed me with the tester that it was bad. When they changed it out they cleaned my terminals good and checked that everything was right. These guys and knowledgeable, competent, and go above and beyond. Will definitely come back !

Been coming here for years. The employees are always friendly and they get the work done in a…read moretimely manner. The prices aren't too bad, especially if you can catch one of their deals. They do have some walk-in specials, so call ahead of time to see if they have any deals that aren't published on the website. Great seating area with a TV and complimentary coffee and water. If it's going to take awhile, take a walk over to downtown Pontiac. Some fun stores and restaurants can be found over that way - great way to spend a couple hours. This will continue to be my go to oil change place, especially since they use Valvoline oil.

Great customer service and an honest shop! Good pricing as well! I highly recommend Goodyear in…read morePontiac

trust the people at this Midas location -- since we started go there nearly 10 years ago -- always…read moregoing above and beyond -- took 'new' used car in for inspection and ensured vehicle was good-to-go for my new driver -- don't trust me -- go see for yourself.

I recall been here more than 10yrs ago for an oil change and these guys were great. But yesterday I…read morecalled out of an emergency where one of my suspension shock mount stud has broken off and the back brakes are not stopping fast enough. So I called a few shops around the area and only this location confirmed that they have the availability to get my car in right away. Other shops wanted me to leave the car there so they can look into it the next day. 1.5 hour later these guys called back and informed me on what's wrong with my suspension mount and asked for my approval on repairs. Another hour or so later they were done with the car and left a voicemail for pickup. The price for the repair was reasonable. Most importantly, they were able to get everything done in a few hours and got me back on the road!

I went here for an oil change. They did a good job on getting me in and our quickly, however, it…read moredoesn't seem like they did the inspection or tire rotation. That being said, they didn't pressure me on anything that needed fixing - no suggestions at all. Just gave them my keys and 20 minutes later I had my vehicle back. They do have a nice waiting area with a TV and coffee available, which is a plus. If you are going to be here for a few, you can grab a bite to eat at the restaurant next door. This is a convenient location for me - just off of Dixie Highway.

Brought my son's car in to see if they could undo the mid muffler deletion my son had done. They…read moredid a complete inspection of the car so we know what it needs...Brian (the manager, I believe) was informative and I feel he was truly honest with me and no pressure. I will definately go back to them for all my service needs...they are close to my home just off Hayes on Canal.

Great customer service. Very professional and skilled technician. I was treated like family…read more Highly recommend.

I had a great experience at Quality Lubrication and Auto Repair! Everyone was friendly and…read moreprofessional, but I especially want to thank Joe. He was incredibly kind, honest, and took the time to fix my squeaky break. He explained everything clearly and made sure my car was taken care of. Their prices were also very fair, and I felt like I got great value for the quality of service. It's hard to find people who genuinely care about their customers, and Joe definitely does. I highly recommend Quality Lubrication and Auto Repair if you're looking for trustworthy service!

These guys were seriously awesome- just complete and total life (and money) savers. Everywhere I…read morecalled, the repair I was looking for double or tripled the estimated cost that was given to me by Pay Less. I am more than pleased with the service I received, and extremely grateful for just how transparent and well communicated every step of the process was. Customer service was seriously just incredible. Without a doubt, I'll be back. I cannot recommend them enough.

I dropped off my Chevy equinox the last week of December 2024 to be repaired for collision and…read morepaint. The owner Kouder Abbass charged me a total of $3800. He stated that he would fix the car and have it painted. After calling him at least 12 times the car was returned to me in the beginning of June covered in bird poop and filthy inside with a spray paint job from a can. After the equinox was examined by the Genesis Chevy dealership, they gave me a diagnostic with all of the issues wrong which is posted in review . At this point, my posts about the terrible service are affecting Kouder's business ,so he called me today and threatened to come by my house and hurt me if I don't stop. Please don't deal with this dishonest man, as now I have to file a police report and sue him.

I was in and out in about 30 minutes with an oil change and flush - the team was super helpful (and…read morenot judgmental since I let my oil get dangerously low ) and explained all the services, suggested what I may want to consider or need and did a great job for the price and time it took to complete the service. Will definitely be back for my next oil change!

This place is terrible unless you like waiting a half hour in line for someone to tell you that the…read moreguy they need to change your oil didn't come in that day. First of all, you're an oil change business! That's why you exist! Couldn't the employee I spoke with at the beginning of the line have told me that? How did we get so far into the process where they literally put the new sticker on my windshield before realizing they couldn't actually change my oil and asking if I could "come back another day"??