I am a long time customer of Discount Tire for multiple vehicles. Discount Tire in Lathrup Village…read moreis the truth! Their hazard insurance/certificate is a great value with pothole season upon us. My dashboard was continuously indicating one tire was experiencing low pressure even after adding air a couple times and another tire had a visible bulge on it. The Discount Tire team work on a rotation at the service counter. On my recent visit, I had the pleasure of getting the Service Assistant Manager, Tyler Baur. He indicated the bulge was most likely caused by hitting a pothole and the bulge was the indication of what was happening inside the tire. He got my other tire looked at and they determined there was a small piece of metal causing a slow leak that they were able to remove. My hazard certificate took care of replacing the other tire with the bulge. So, I received a $180 tire replacement plus a repair of the other for me to be out the door for less than $34. I'm confident and pleased that my tires are in a good and safe condition for the road. Thank you Tyler and Discount Tire!

I called them three times in middle of a work day and nobody picked up. Finally on the fourth try…read moreafter 2 minutes of ringing someone picked up only to put me on hold again. It's now over ten minutes of trying to reach them and I'm on hold as I write this. Get a VA or answering service. You're losing business from frustrated customers like me. I've bought at least 4 sets of tires here but the service has gotten worse and worse over the years. I originally came here for tires in the winter but the lines were insane so I waited til May when I figure they'll be slow but it doesn't seem to help.

I took my Subaru in there because it was overheating. They said it was the radiator water pump and…read moresomething else they replaced all of that for a tune of about three grand then it started doing it again so they did a pressure test and found out it was the head gasket so for another five grand they replaced the head gasket but didn't do any of the other necessary things so the car constantly burned oil after that in there solution to me was to put a heavier weight oil so it didn't burn as fast. Needless to say about four months later because of all the engine oil burning and everything the engine finally seized at 88,000 miles. I wouldn't take a matchbox car to get repaired there.

The owner said to me after I requested a quote..".. make sure you have your money ready.. we're not…read moregiving you a quote.." Disrespectful arrogance.. Even after I paid for a very expensive brake job.. So.. If you want to be respected..go somewhere ELSE!!

Calling out that these folks not only take your money for faulty work then refuse to communicate…read moreand when the truth is posted online continue to lie their way out of accountability. Sharing that I took the time to gather all these details and send a written letter with details for their research. My letter ended" This is my third request to be refunded, the over five thousand dollars, that you were paid for clearly faulty work. If you have any questions kindly send them in writing because I have spent enough of my work time with your staff or towing my car because of you "fixing my car". Otherwise I look forward to a credit on the card I used to pay or you are welcome to send me a check." Their response was to CALL ME!!!!!! It's most concerning the efforts to keep the truth from being exposed online rather than addressing issues professionally.

I came in because of a slow leak in 1 tire. It took 5 minutes for them to tell me I need all new…read moretires and handed me a price sheet. I said no and I've been waiting for almost 2 hours now. Interesting that they had time to upsell an entire set of tires, but they don't have time to do what I came for. My tire was eventually fixed. On my way home I checked the tire pressure and it was 49! This is what they do all day every day. I don't see how this could be an accident.

My engine needed replacing after turning onto a flooded street…read more Keith and Pam helped ease my stress by getting my car in quickly, walking me through available options, and doing a great job with repairs. I've used them for check-ups ever since and they've always been fair, transparent, and thorough. I'd definitely recommend them.

Summary: Very high quality work (hubs and rotors properly…read morecleaned and all caliper pins properly lubed) and excellent customer service (same-day service with updates). Very honest with no upselling and very, very good pricing. Details: I'm an engineer, I know good mechanical work from bad mechanical work. The previous independent shop I've been going to for years has started lying to me about necessary repairs and charging mind-boggling high prices. They charged me $375 for false diagnostics and gave me an estimate for $2000 of unneccesary repairs. They also tried to delay warranty work in order to run out the time remaining on my NAPA warranty. I called Brakes and More who gladly honored the NAPA warranty. Brakes and More was significantly cheaper on labor. All work was done properly and professionally. Brakes and More did no upselling. They were completely honest. They did the work exactly as I requested with no additional costs. Turn-around time was same-day fast. Brakes and More doesn't have a fancy building or customer lounge. They have honest management with integrity and turn out high quality professional work at very, very reasonable pricing. I highly recommend Brakes and More.

Located in an industrial strip just off busy 11 east of Greenfield. Inside is a clean and narrow…read morefront area with service advisor stations. They sent me a text link of the inspection results and options, including what was broken and needed immediate repaid, with the prices. I selected what I wanted. They sent me a notice it was done, and called. They were polite, the prices were fair. They were very quick, but they explained that for some some reason they had an opening that Tuesday, because normally they have reservation for quick service.

I gave this shop great review even though I had to take it back twice for problem with my fuel…read morepumps on my 3500 dodge diesel that they installed,but now im stuck in ithaca mich on my way up north because again im spraying fuel all over the road ,fuel all over the driveway that i had to scrub clean twice and not to forget 25 bucks in diesel fuel all over the gas station grounds ,this is not a shop for diesels I've learned. To scared to take my truck back there , can't go back for a third time . Family trip has been punished and now waiting on tow truck . Thanks curt's

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

Royal Oak Automotive Care has become my new go-to auto mechanic. Adele and his team are very good…read moreat 1) listening closely to the customer; 2) diagnosing the cause of the problem and 3) correcting the problem in the most economical way possible. Heidi is generally the first contact when a customer calls for an appointment. She's very easy to talk to and accurately records the information given to her. She and Adelle are good at communicating with the customer until completion. I highly recommend this business.

I'm shocked I haven't reviewed them before. Wetmore's is my GO-TO place when I have an issue with…read moremy car. They have replaced my lights, replaced my car battery, run diagnostics whenever I think something is wrong. These guys here are the best. They seem very honest also. Shout out to Ken! Sometimes they will lend you a car while yours is being worked on. It's a really nice perk.

High recommendation! Very honest and fast as possible! Very kind and helped us out when we had some…read morecar issues right before Christmas on a 2009 Toyota rav4. Very reasonable pricing!

I had a great experience at this Pep Boys location! The staff were friendly, knowledgeable and…read moreprofessional. As a woman it can be hard to find a repair shop I trust but the team here was incredible. They made me feel comfortable and secure, no pushy upsells just honest communication which is rare to find. Will definitely be back!

Tire install balance and reservation. Bought tires through eBay. Pep boys is full service. Would go…read morethrough pep boys again.