It is really hard to find a good, reliable mechanic who you can trust. Recently my car started overheating and I needed to find a local mechanic quickly in order to get my car to safe working condition. Mark and the TLC mechanics were able to identify the problem and source parts within a few hours of drop off, and I was back on the road the next day. Mark did a great job of keeping me informed on the progress of my repair, offered contacts on where to find a discounted rental if I needed, and answered all questions regarding possible alternatives to radiator replacement. When it comes to price - I did my due diligence and called around to see what a similar repair would cost elsewhere. TLC came in 35% lower than the dealership. I'm very happy with the service and will be returning to TLC for future car repairs. read more

I recently had my vehicle serviced here. While the repair itself was completed, I was very disappointed with the communication and customer service throughout the process. A straightforward question about arranging service turned into an unnecessarily confrontational and combative interaction on more than one occasion. I later contacted the owner to address my concerns. His response focused on the timing of the vehicle's arrival and the impact on the technicians, as well as the possibility that there had been a misunderstanding regarding the towing company's guidelines, which was not the case. My concerns about the way I was treated during the interaction were never addressed, nor was my subsequent follow-up acknowledged at all. Since that interaction, I have received two additional messages in less than 24 hours regarding pickup of my vehicle, both requesting a callback. This level of repeated contact was not part of my prior interactions with the shop and was completely unnecessary. One call providing the repair information, estimated cost, and pickup details should have been sufficient. Good automotive service isn't just about completing the repair. Customers should also be treated with courtesy and professionalism. Based on my experience, I would not recommend this business. If you value courtesy, professionalism, respect and restraint, then choose another shop. read more

Very professional. Had my suv back in 4 hours. Nice local repair shop my good neighbor Red referred me to.

I recently took my SUV to TLC concerning my exhaust system. I had a muffler installed at this location several years ago. After inspection I needed a new muffler. After the team reviewed my records the muffler was still under warranty so the new one was free. With the new muffler installed I am back in business and the exhaust system sounds great. My experience was top notch and their prices are very reasonable. My experience is with the Royal Oak location and I highly recommend their services..... Tony read more

Excellent service and fair prices. I've taken my cars to this place for the past 3 years for shocks, brakes and other issues. I trust they will accurately diagnose and repair my vehicles. I would recommend them to anyone. read more

This is the second time we have brought our car for service here. They have been respectful, honest, and explain everything to us. The prices are fair. They are honest about what needs to be done right away and what can wait. read more

I've taken my various cars to TLC for the past 5 or 6 years. Scott (the owner) has been helpful every single time. He always gives free estimates and says he "doesn't charge for bad news." I am very picky about where I take my cars, but I would never hesitate to go to TLC. read more

TLC Car Care - Auto Repair Near Me - Royal Oak, Michigan

It is a relief to have found a trustworthy auto repair business. Excellent mechanics and customer service at very fair prices. This place is a gem - highly recommend. read more

They repaired the issue I took it in for but while it was there a few more things went wrong with it. Not 100% sure it was their fault but the car became unbearably loud after I picked it up and they also left a tool in my hood and it wouldn't close properly. So probably not the worst spot in the world but definitely won't be going back to fix whatever problem they created to make my car so loud. read more

When looking for a repair shop ( new to RO ) the reviews were great for (TLC) Mark was amazing from hello..very polite! Got me in that moment...He takes great pride in what he dos.. He is honest, good priced!! & had a kind caring way I've never experienced in auto care!! He has fixed things on my Honda Ridgeline ..& He's a Genius! My new brakes are awesome ..dealerships are crooks to the wallet. He's got me for life!! Mark your a true EARTH angel! Thankyou!!! read more

See update at bottom. Scott is the best mechanic I have ever come across. He gives you expert advice, only fixes what is needed, and is very reasonably priced. I have taken several cars to him over the last 9 years and always turn to him first. He has even come to my home to help me with a car repair when I could not get the vehicle to his shop. That kind of service is rare, but greatly appreciated. Scott's hard work has earned him a customer for life in me. I would highly recommend you use TLC Car Care for your repair needs. You will be more than satisfied with the service. Update: Scott retired and sold the business to a different Scott. I've had so so experience since then. read more

I know some of the reviews are really good, and I want to just say that I did not actually have my car serviced at TLC Car Care, so this review is for the customer service prior. I came in on Saturday right at 3pm. I had called 15min before and found out that they were closing and I really wanted my car to get checked out soon. I came in right at 3pm and they guys behind the counter indicated that they wouldn't look at the car that day, it would have to be Monday morning. I said that was fine. No mention of a diagnostic fee or anything - my bad, I should have asked. I was told I would be called Monday morning before any kind of repair would occur. Monday morning rolls around, don't hear anything early so I give them a call late into the morning and they tell me they're just looking at the car and will call back, get a call back saying the repair is going to cost me $1000 dollars to replace ALL my ignition coils and ALL my spark plugs. I blanched to put it lightly, and I naturally decided I needed to get another quote. I called another shop and they told me that was absurd - there was no way that ALL of those needed to be replaced, usually a couple. I gave them the make and model of my car and they looked up a price per part and long story short - much less than $1000. So I ubered down to TLC to pick up my car. When I got there, I was told instead that it would be a "good idea" to replace all of the ignition coils and spark plugs because if the mechanic is already replacing a couple, it would be smarter to just replace all of them because of labor cost (apparently some are harder to reach than others). Now mind you - I told these folks that 1. I'm a student with limited resources and 2. my car has close to 190000 miles on it and is 14 years old - cost benefit analysis didn't make it seem like "a good idea." I was then told there was a diagnostic fee of $90, okay - no word of this prior, albeit, I'll take the blame for that, I suppose I shouldn't assume someone is going to tell me that upfront when I drop my car off. Overall bad experience for a few reasons - 1. disingenuous - on the phone I was told the $1000 was necessary to fix my car, when it is was really just "a good idea". 2. I would've appreciated a heads up about a diagnostic fee - that just seems like good practice. Maybe the service they provide is fantastic, I don't know, but I left with a bad taste in my mouth. FYI: I ended up paying hundreds of dollars less after it was fixed somewhere else and my car runs great. read more

I'm a convenience shopper. Don't think I've ever been to the same mechanic twice, but I'll never go anywhere else after working with Jason at TLC. He is as straight as it gets, and the work is superior to dealership quality. After a previous mechanic incorrectly bolted my caliper bracket, and I ended up with a hole in my wheel. He literally worked 3x's harder to cut my bill in half, than I have seen people work to double my bill. I'm a TLC customer for as long as they'll have me! read more

I took my car here for a new set of wheel bearings and they quoted me $800 dollars. Highway robbery.

These guys are awesome! I needed to borrow a tool and they let me take it home to put a new serpentine belt on. Still could not get it the belt on so I had my car towed up there. The guy helped me put it on at no charge! read more

I think I've found my mechanic.... Got stuck half way through a brake drum repair in my garage, and called these guys. Sage wisdom on the phone, and a very reasonably priced brake drum mill, and I was off to the races. Other places might have taken me for a brake repair, but these guys seem like the genuine article. Give them a shot!!! read more

Awesome service and very friendly! They fixed my car in a matter of hours when other places said I'd have to leave my car there for 2 days. Smooth ride now with new brake pads and rotors. Plus they checked out another concern I had at no extra cost. read more

Actually TLC auto repair. 1998 Grand AM Just fixed a problem with a sensor where our car would not stay running. Works GREAT and fixed the next morning. Also has previously worked on leaking intake gasket on V6 engine, (if you have Grand Am this old then you know or will know this repair) and fixed it quickly and properly. 5 stars. read more

Quick, knowledgable, friendly, and very reasonable prices. I couldn't be happier with my service. I'll be bringing my cars here from now on. My only regret is not finding them sooner and wasting money at the dealer whilst getting substandard results. Thanks TLC! read more

Amazing place to bring your car. I was in from out of town and got into a bind. Had my car brought over to TLC in royal oak after looking at the other shops off Main Street, and felt very comfortable with their team. My car was serviced on time and the problems were clearly explained to me when I picked it up. I would 100% return and advise any one in need of repair to bring their car here. Thank you! read more

Great experience at TLC ! I have custom exhaust on a classic truck and they did a really nice job matching new mufflers to existing exhaust, It looks and sounds perfect ! Jason Listened to my concerns and did even more than expected. What more could you want in a repair shop? Honest skilled work and a fair price. read more

When Scott owned this place it was awesome. Now that Mark owns it, it's terrible. Mark is a good mechanic and does get things done in a timely manner, however he does not know how to run a business and does not treat his customers with respect at all, which in my opinion is more important than anything. My roomate has taken her car there a few times over the past year couple years. A couple weeks ago she took it in because it was stalling. He replaced a sensor and that did correct the problem. He said she would need to get her ABS sensor replaced as well before it started snowing otherwise she would be sliding all over the place because she would have no traction (quoted her at $200.) When I dropped it off for her a couple weeks later so he could replace the ABS sensor, the last record he had for her taking her car there was a year ago. He replaced the ABS sensor within 1 business day and when she went to go pick it up she brought her receipt from a couple weeks prior when it was there because it was stalling. He had no explanation as to why that record was not in his computer. He blamed it on me (who had dropped it off) saying I was a moron and that it must have been in someone elses name (he wouldn't say whose name it was in). Mind you the receipt cleary stated her name, phone number, etc with everything spelled/typed correctly. In other words he was quick to blame everything on anyone but himself and was completely unprofessional. He went on to brag about how he has a PHD in mechanics and that his mom was rich and he inheritied all her money when she died. He also charged her $50 more because of his claim that she was never there a couple weeks prior or that "it must have been in someone elses name" and that he never would have told her $200. The guy is a joke and has an ego the size of earth. I would not reccommend taking your car here, but if you must make sure you get and keep your receipt. read more

Had to have new engine, They did a great job. Scott the owner gives you the facts.

I have now taken my car to this mechanic twice. The customer service is excellent. They helped me get back on the road and did everyrhing they could to prevent me paying high prices for parts. Rob is amazing! I will be reccomending this place to everyone I know. Thank you!! read more

I go here for everything car related. Oil changes, brakes, tires, you name it. They are honest, timely and I have never had a problem. Pretty much as good as it can get. Highly recommended. read more

Great local car care business. I have a Jeep with a little more than 100k miles on it. It made a scraping noise when I turned. Wasn't sure what the problem was but Mark heard it when I drove in. I got an appointment for the next day. He checked the car and found the problem was just brakes. Mark was prompt, professional, honest, and reasonable. I've found a reliable mechanic close to home. Thanks, Mark. read more

Scott is hands down one of the best exhaust guys ever. I cannot say it enough, this guy is an artist when it comes to welding. I cannot say if he is good or not at his other crafts but i think its safe to say given the quality of his work with exhaust systems scott is a great mechanic and all around nice guy. I've been taking my cars there for nearly a decade and I've never had a single complaint about the place other than they need another Scott. read more

My muffler was repaired (poorly) at another establishment, (The muffler was bracketed directly to the car which made the muffler noise resonate throughout the entire vehicle.) I have always driven past TLC, not giving it much thought but I decided to drop in to TLC to see if they had a solution for my noisy beetle. Scott looked at my car right then and immediately had a solution to suggest for me. He contacted VW parts department for a spec drawing of the muffler configuration. After a quick look at the schematic,, he told me the specific part I needed and how he would repair it. I picked up the part from the VW dealership the next day, dropped off the part and the car to TLC and a few hours later the car was fixed AND SO QUIET! Scott and his mechanic was friendly, knowledgeable, and efficient. Best of all, it was an inexpensive fix. I would definitely take my cars there again. read more