Ryan the owner is very good, and HONEST. After he checks out your car, he calls personally. Tells…read moreyou what he sees, what is urgent to fix, and what can wait. Prices are far less than a dealership. The place to go if you are on a budget with an older car. They don't schedule an appointment. You drop your car off and 95% (only time I waited was part was out of stock) of the time pick it up next day! Danni the runs the office isn't great. She has a process she follows that is efficient. I recommend Southfield Muffler to anyone. They do complete auto repair.

Southfield Muffler and Brake did absolutely great work and did the job for a lot less than I…read moreexpected. I did research on what my car needed and thought it would cost considerably more, and I have never dealt with a business where the owner himself, Ryan, called me everyday with an update on the work. Super friendly guy and real up front. I must mention that I have seen some complaints about his wife Dani who works at the front desk. Well, she couldn't have been more courteous and friendly with me. She was polite and treated me with respect. I highly recommend this business. Five stars all the way around.

My engine needed replacing after turning onto a flooded street…read more Keith and Pam helped ease my stress by getting my car in quickly, walking me through available options, and doing a great job with repairs. I've used them for check-ups ever since and they've always been fair, transparent, and thorough. I'd definitely recommend them.

Summary: Very high quality work (hubs and rotors properly…read morecleaned and all caliper pins properly lubed) and excellent customer service (same-day service with updates). Very honest with no upselling and very, very good pricing. Details: I'm an engineer, I know good mechanical work from bad mechanical work. The previous independent shop I've been going to for years has started lying to me about necessary repairs and charging mind-boggling high prices. They charged me $375 for false diagnostics and gave me an estimate for $2000 of unneccesary repairs. They also tried to delay warranty work in order to run out the time remaining on my NAPA warranty. I called Brakes and More who gladly honored the NAPA warranty. Brakes and More was significantly cheaper on labor. All work was done properly and professionally. Brakes and More did no upselling. They were completely honest. They did the work exactly as I requested with no additional costs. Turn-around time was same-day fast. Brakes and More doesn't have a fancy building or customer lounge. They have honest management with integrity and turn out high quality professional work at very, very reasonable pricing. I highly recommend Brakes and More.

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Let me tell you a little story about Sol's so a young person had their Nissan cube act up trans…read moreoverheated common problem with the cubes. Fine mechanics took the chance to stick it to somebody that had no idea what they had giving them a very confusing expensive option, then started trying to charge him 50 bucks a day storage after what they knew would happen not being able to pay the repair bills or the storage fees they gladly took the car resulting in the kid having a sign over the title. Bingo bango Nice Nissan cube with an easy fix that they'll probably make a bunch of money on. Now the kids out the 5 grand they paid for that car not very long ago. Trying to save up again to buy a good car hopefully not get taken advantage of.

I have been a customer of Sol's for about 20 years, since moving to Detroit from San Diego., Calif…read more If you are a car owner, you know how important it is to have a mechanic you can trust, particularly if you're neither a gearhead or care about learning more on how cars work. Henry, who must be the proprietor despite the name of the shop, is an old-school grease monkey who is plain-spoken and quick with a quip. He and his crew are thorough, polite and efficient. Here is the caveat: you are paying a premium for the service and "staying local," as the term is used. In other words, an oil change may cost a bit more at Sol's that. A Quick-Lube chain shop. That premium becomes pro rata higher as the repair becomes more expensive. I believe in supporting local business, and I am very loyal to Sol's, but the last time I went in and learned the a/c compressor needed replacement on my Lincoln, it would have been between $600-$1,000 more at Sol's than other shops nearby. (Sol's was $2,250; I found competitors charging anywhere from $1,350-$1,750.)

We've been taking our cars here since 1984 very honest in their work, if you don't need it you wont…read moreget conned into getting it

I have a large camper van that's over 8 feet tall and over 8700 pounds, so it's not easy to find an…read moreauto repair shop to service it (even though it's basically a Dodge b3500 Van that dodge has been making for over 2 decades) Bill(manager) did some research and decided that he would take on my van for a starter RR. It was dropped off at 7:30am and was pleasantly surprised by a 11:30 pick-up call. Bill's quote for a starter RR was about $450, being a very good price as it would have been several hundred dollars more from a RV center and would be several weeks before they could get to it. The kicker being that it didn't need a starter after all, it was just a wire from starter to relay that need to be replaced, saving me hundreds of dollars more. Thanks, Bill, for your honesty and getting me on the road again.

After checking YELP when the dealership wouldn't even give me a quote to fix my exhaust leak, I…read moremade an appointment here. When I arrived at 9, my car was immediately looked brought in to be looked at. I was taken out to see what the problem was and while I was waiting another customer was also shown what was wrong with her car. Other places I have had to ask to do that since I worry that some might try to take advantage of a person with boobs and long hair. I am usually the worst nightmare for those places since I am a woman who knows how to work on cars. Helped change 4 engines by age 18 and can fix my own brakes. But always enjoy letting someone else to do that since back and knees are well over 50. They were able to get the parts and repair the car for less than the price of the parts on the GM parts website. The waiting room has comfortable padded chairs, coffee, cold water, and even some rolls. Since the parts had to be delivered, I had a couple hours wait. Being widowed with my best friends working on Saturday, I just walked to neighborhood stores and a place to eat. My car waited on the lift instead of being taken to the lot to wait. It was fixed quickly once the parts came. I was able to see the old parts and the new parts on my car. Could have even taken the parts home if wanted ( maybe to make steampunk garden art if I still had a house). Wasn't pushed to buy anything else. It is great to find an honest shop with fair prices. Throw in good service, it might get my business instead of the dealer. My car is 18 years old and I have had it 15 years. Good service will allow cars to last that long. Will be back if I need to have my car fixed.

3 reviews just now…read morePositive: Professionalism, Punctuality, Quality, Value WHEN I SAID THE LORD HAS BEEN GOOD TO ME HE CAME AND SHOWED OUT!!!! I need my horn replaced on my car. The dealership told me 325.00 dollars. Was looking for somewhere else to take it and came to Mr. Muffler Royal Oak. Decided to stop in and tell them my situation. They said we can help you. Can you bring it in Thursday at 8:00am. Of course and I can wait for it. They told me a hour for the job. But turned out it was 32 minutes. So I came back and saw my new friends Jacob, Chad and Dean and they took really good care of me. They were so nice, professional, sincere, and caring about my situation. I was so excited about what they did for me. I wanted to bless them back with donuts and coffee and a hug. If you need quality care for your car check them out. Tell them Stephanie sent you. I was raise when people do right by you. You do right by them and others and the lord will bless you back 10 times fold!!!! LOVE YOU GUYS FOREVER Stephanie Amos Forever Your Friend !!!!!!

I got towed in and had a tire replacement done and they finished extremely quickly and with a good…read moreprice too. It was some of the best customer service I've received too.

Something has changed here recently, and definitely for the worse. Rather than focus on providing…read moregreat service, they are just trying to scam people into wasting money on unnecessary services. I've been here several times over the last few years for new tires and the occasional nail in the tire. I appreciated the quality of service and how quickly they could get me back on the road. That is no more. My most recent experience has left a really sour taste in my mouth, and I will not go back here, nor recommend to anyone I know and like. I came in for a nail in one of my tires. They said sure, no problem. I went home. An hour or so later, they called me to tell me that my car was ready, but the alignment on my car was so bad that they absolutely felt that it was imperative for me to get it done today, but no they couldn't give me the values to tell me how bad the alignment really was. I got suckered into doing the alignment, and maybe 30 minutes later they called me to tell me my car was ready. When I went to pick up my car, the guy who rang me up was berating one of his fellow employees and trying to joke about him with me. That was gross and just terrible customer service. I saw the piece of paper with the mechanic notes about my car, and it said that they didn't find the nail so they didn't do any work. The guy ringing me up didn't say anything about that. I told him I saw the note and he said, "oh yeah, they didn't find anything". So if I hadn't seen that note y'all just weren't going to tell me??????? I had to request the alignment values twice before they would provide the sheet to me. I absolutely did not need an alignment. I'm disgusted by what they are doing here. $100 wasted for literally nothing. After all of this I ended up having to waste more of my time taking my car elsewhere to have the nail removed from my tire due to the lack of service done here. 0/10. I strongly DO NOT recommend wasting your time or money here.

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

Simon was very helpful in examining our coolant issue while we were in town. He ran several tests…read moreand helped us get to a family event in time.