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    Pep Boys

    2.2 (226 reviews)
    Open 9:00 am - 6:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Tires Photos

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    Recommended Reviews - Pep Boys

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Man hiding behind the counter refusing to help anyone (strong accent, wasnt able to get the name).
    Caelyn L.

    Read the reviews, don't go here. Made an appointment for an oil chance. I was the only one in the store & waited 20+ minutes in line at the service desk. The one guy working (not sure of his name, strong accent, older, see photo) is on the phone and waves to me. After waiting for him to finish the call, he hangs up and takes another call. Another 10 min conversation. Hangs up and then takes ANOTHER. I finally said something. He finally gets off his THIRD call and says "I hope you're not here for an appointment". I told him yes I am, he literally sighs and puts his head on the desk like I just ruined his life, then turns to talk to someone who came in from the garage. After finishing that conversation, he tells me he's really busy but can fit me in later this week. Absolutely not, I told him he wasted my time & left. ZERO customer service or common sense.

    Oil in door sill from an "AC diagnostic"
    Jen H.

    Extremely poor management and customer service. The manager of the garage has a huge attitude problem, swearing at employees in front of customers. I dropped my car off for a 9am scheduled appointment to do a simple AC check and didn't hear from anyone until after 5pm - and this was after calling twice. Not only were they unable to diagnose the issue, they just told me to come back and make another appointment. Plus they left oil on the inside of my door sill and got grease on my newly detailed carpet. After asking them about it, the manager claimed they "didn't know how it got there" and assured me they put a mat down. I wouldn't come back here even if my car was on fire in front of their garage. I took the time to share this experience with corporate who said the area manager would be in touch 24-48 hours, which was over a week ago.

    Waiting area

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    Photo of Dan K.
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    16
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    5 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 4
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    Photo of Alex S.
    128
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    9 years ago

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    Pep B.

    Helpful 2
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    9 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 1
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    7 years ago

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    Pep B.

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    Photo of Henry W.
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    7 years ago

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    Pep B.

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    9 years ago

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    Pep B.

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    9 years ago

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    Pep B.

    Helpful 1
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    8 years ago

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    Pep B.

    Helpful 0
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    17 years ago

    Helpful 6
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    11 years ago

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    Pep B.

    Helpful 1
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    13 years ago

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    Photo of Joe D.

    Joe D.

    Helpful 2
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    11 years ago

    Helpful 1
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    16 years ago

    Helpful 1
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    7 years ago

    Helpful 0
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    9 years ago

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    Pep B.

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    19 years ago

    Helpful 1
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    12 years ago

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    Joe D.

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    8 years ago

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    Pep B.

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    15 years ago

    Helpful 1
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    7 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    Photo of Latoya B.
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    12 years ago

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    Photo of Joe D.

    Joe D.

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    Photo of s g.
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    15 years ago

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    10 years ago

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    11 years ago

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    Pep B.

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    8 years ago

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    Pep B.

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    Photo of Jung C.
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    12 years ago

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    10 years ago

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    7 years ago

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    7 years ago

    Overall great friendly service. No gimmicks no hassell just good service with reasonable pricing.

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    8 years ago

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    Pep B.

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    12 years ago

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    9 years ago

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    Pep B.

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    11 years ago

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    Photo of RJ L.
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    9 years ago

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    Pep B.

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    9 years ago

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    Pep B.

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    8 years ago

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    Pep B.

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    11 years ago

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    Pep B.

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    9 years ago

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    Pep B.

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    8 years ago

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    Pep B.

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    Page 3 of 6

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Once I was there, I had the pleasure of being helped by Fernando Avila, who could clearly see I was very upset.

    Mentioned in 3 reviews

    Read more highlights

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    Dedham Service Center

    (21 reviews)

    I come here all the time for car repairs because the Toyota dealership loves to over charge... The…read moreman that I always work with is Jeff, I believe that he runs the center, he's always kind and very informative about what's going on with your car. He gives you the hard truths and also gives you cheaper alternatives; but he's always honest about how long the cheaper alternatives will last and if they are even worth the hassle. I'm typically there without appointment and that's not a problem for them, I come around 6:30, they open at 7. He takes a look at the problem, tells you if he will need to order parts and how long the job could potentially take. I'm always out by around 1pm even when parts need to be ordered! The secretary woman who is always there is super sweet and usually has snacks, like homemade brownies, in the waiting area. She comes out with updates about your car occasionally if she feels you've been waiting too long. I started coming here because of my mother and she recommended myself and my Nana and we haven't gone anywhere else for years. They are great!

    I brought my lower control arm bushings there for the front of the car suspension to get the old…read moreones pressed out and have the new ones pressed in. They charged me 145 for an hour of labor and proceeded to bend one of the metal parts that holds the bushing as well as plasma cut it. This is not acceptable since it supports the weight of the suspension components that hold the car up and even a minor alteration if not done properly can cause a deadly accident.

    Pep Boys - tires - Updated May 2026

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