This place is amazing. I was referred to them by a friend who had work done on their car here. My…read morecar was side swiped while I was at work. I brought it to John's Auto Body and they made me feel like family. From the receptionist who took my call all the way up to the owner who was ACTUALLY there and working. He took good care of my vehicle and even threw in a detail of my vehicle once it was done. 5 stars ALL the way around!

Absolutely great, they repair absolutely perfectly and we got o. And out very easy. I recommend.read more

Fast, efficient and fair. I called to get a quote on my brakes and to my surprise, when I picked…read morethe car up, there were no surprise charges. Highly recommend.

Booked an appointment, but the shop was closed when I arrived. Waited for an hour and called twice…read morewith no response. No notice or explanation--very inconvenient.

I come here all the time for car repairs because the Toyota dealership loves to over charge... The…read moreman that I always work with is Jeff, I believe that he runs the center, he's always kind and very informative about what's going on with your car. He gives you the hard truths and also gives you cheaper alternatives; but he's always honest about how long the cheaper alternatives will last and if they are even worth the hassle. I'm typically there without appointment and that's not a problem for them, I come around 6:30, they open at 7. He takes a look at the problem, tells you if he will need to order parts and how long the job could potentially take. I'm always out by around 1pm even when parts need to be ordered! The secretary woman who is always there is super sweet and usually has snacks, like homemade brownies, in the waiting area. She comes out with updates about your car occasionally if she feels you've been waiting too long. I started coming here because of my mother and she recommended myself and my Nana and we haven't gone anywhere else for years. They are great!

Great job! Needed a new tire - they found issues with the brakes. I checked out what they said…read morethey found - spot in. Recommended! Also, helpful floor staff (I also bought new wipers).

Kyle and Swiss Auto diagnosed and changed out front axels on my daughters 2012 BWW 535. They were…read moreable to complete the job in a day, without appointment and for a fair price. Just as importantly, Kyle was personable and clearly knows how to treat customers to earn repeat business. We'll be back.

Jacob worked on my BMW (oil change, brake flush). He was honest, very fair with his price, and…read moreprovided pick-up and drop-off service! I would highly recommend Swiss Auto Services.

Excellent customer service, honest pricing and transparency, and they genuinely care about the…read morequality of work they provide in addition to customer safety and satisfaction.

Nicks good guy , asked if he could put aftermarket parts Nick said you only save a few hundred…read moredollars better off to use factory parts. Costly parts but it was hassle free great job thanks nick and Frank.

Had an issue with one of my tires, called day before, went in early afternoon the next day,out the…read moredoor in one hour and 10 minutes. Super nice, helpful, courteous and professional. Kudos to the Pep Boys in Dedham!!

Made an appointment for 11:30 am for a battery. Done after 1:30pm. Could have done this in my…read moredriveway for less money and less time. No communication from the guys working there. The place is a mess too. Not going back.

I am a former customer of Auto Doctor which went out of business and recommended Norwood Auto Care…read more We recently had our 2 cars serviced and inspected. We anticipated that both cars needed some work. Allen kept us informed, all work was done to our satisfaction and the price was fair.

So I'm giving this a two because the people were nice but the service COULD'VE been better…read more So, I had reached out due to them being recommended, they had told me I could drop my car off in the morning and it would be done by the end of the day. No problem, I dropped my car off, went to work and around 2/2:30 I had called to see if it had been done because I would be returning to my office and would be done with work. They told me they would check on it and call me back, I waited about a 30/40 minutes to not recieve a call back, so I followed up, only to be told it was just going in NOW. Now it's 3:15/20, my car was supposed to be seen in the morning? Anyways, the job took about 15/20minutes until I was told that it was done, now it's 4, I've waited all day + some for a 15minute job. Paid my dues went on with my day, no problem Flash forward needing a new oil change, I go to a different shop, closer to home and he pops up from under my car and tells me to not go back to where I went (which is Norwood Auto) because the filter (the dirty one) was not for my car, that it was the correct size but not for my car, meaning it fit, it just shouldn't have been in my car.) THE CLEAN ONE, is supposed to be in MY car. I'm confused and disheartened that a 15/20min job took all day to be seen, with an incorrect part used and overall was rushed with lack of communication? Sure money is money but make sure to LOVE your job before committing to it. I had just bought this car after years of not having one, this was my first oil change that I had to do on my own, and I just feel like not enough pride was taken into doing the job, maybe I wasn't seen as a serious person due to how young I am? But now recommended to never return here definitely doesn't sit well with me. Hope y'all do better.

I dealt with Jesse who was very professional and helpful with my flat tire situation. At age 72, I…read morenever have experienced a flat tire, and was quite upset. He was very kind, understanding, and helpful.

I always trust Sullivan to be proactive about keeping my car running smoothly and safe. They…read morequickly diagnosed a cricket sound and did preventative maintenance on my car, fair and honest labor parts cost. I appreciate the hard work and keeping my car safe keeps my family safe, too. Thank you to all the Sullivan technicians!