I brought my lower control arm bushings there for the front of the car suspension to get the old…read moreones pressed out and have the new ones pressed in. They charged me 145 for an hour of labor and proceeded to bend one of the metal parts that holds the bushing as well as plasma cut it. This is not acceptable since it supports the weight of the suspension components that hold the car up and even a minor alteration if not done properly can cause a deadly accident.

I come here all the time for car repairs because the Toyota dealership loves to over charge... The…read moreman that I always work with is Jeff, I believe that he runs the center, he's always kind and very informative about what's going on with your car. He gives you the hard truths and also gives you cheaper alternatives; but he's always honest about how long the cheaper alternatives will last and if they are even worth the hassle. I'm typically there without appointment and that's not a problem for them, I come around 6:30, they open at 7. He takes a look at the problem, tells you if he will need to order parts and how long the job could potentially take. I'm always out by around 1pm even when parts need to be ordered! The secretary woman who is always there is super sweet and usually has snacks, like homemade brownies, in the waiting area. She comes out with updates about your car occasionally if she feels you've been waiting too long. I started coming here because of my mother and she recommended myself and my Nana and we haven't gone anywhere else for years. They are great!

Have come here once a year for state inspection since pre-covid days. Service always courteous and…read moreprofessional; no talking down to women at all (they even have female staff!). Haven't been using other services beyond that once-upon-a-time complimentary car wash, which might have been discontinued along with detailing that they report as of 2025 is a thing of the past. But in general, great experiences here, and they seem honest -- they're the one busting the myth of "cash only for state inspection", which many places have claimed to be the case (it's not!). Waiting area is nice, quiet, and clean, equipped with complimentary coffee and a vending machine for snacks. When my current mechanic retires, I might just be coming here more often. Tip: State inspection 8a-4p. Walk-in / no appointment required.

Always been helpful, does excellent work, and the price is well on the lower side of what the…read moreinternet says it would be between. Never found them unwilling to help and they do go the extra steps. Great!

John is an honest guy and he and his team are great mechanics. I have been using him for years.read more

Exception service, a super fast! Recommend to all friends. One of the Best car shops in Bostonread more

I have been here twice with my Toyota Corolla 2016 for oil change. The man is very honest and up…read moreforward about the issues on your car. My car's oil filter housing was tighten to tight and he wanted me to buy a new one in case that it breaks . The oil filter housing is made of aluminum. They ended up removing without breaking it. I just returned the oil filter housing to the dealership. I would recommend him for the quality of service for the price

My 20 year old son obtained multiple estimates for a broken bumper…read more We decided to go with Braintree Autobody because they were conveniently located near us and I had used them years ago. When we picked up the car they charged $1000. more than the estimate. There was no additional work done. It was a bumper! They gave us no satisfaction when I questioned why it cost more than the estimate. They thought they could take advantage of a 20 year old. I do not recommend this place.

Went for car inspection, was told failed to due "Front End" on both sides for front tires. Car was…read morerecently serviced for complete break job and multipoint inspection and no mention of Front End being an issue. Since "R" sticker applied, had to pay them $210 extra for have what turned out to be front outer tie rod replaced only on the driver side (not both as mentioned on original rejection), a component which looks to cost under $50 online. Would avoid for state inspection as its possible will be failed and essentially forced to pay for unnecessary services.

I went for an oil change. They did the same day and CHARGE me $60. I have to go back same day…read morebecause the oil light was on. And suddenly it started to vibrating wildly every time I stopped in light.He check the oil. Reset the light. And told that it was a spark . When back 20 minutes and charged me 223.93 .Yes. I was robbed, ripped off my money. I paid because, what I'm supposed to do? I want my car back. In top of that he was smoking and blowing the smoke in my face. I'm single mom so yes I need my car. If your a women alone don't go there. Go somewhere else. Unless you are smoker or rich. Or want to call the police and fight for your money. I went there because I got my inspection sticker there awhile ago and it was quick. But believe me never ever, dishonest people.

I went to Lou's on a friend recommendation, and I was very pleased with the service and the cost…read more The Honda dealership wanted to charge me three times as much to repair my exhaust. I walked in without an appointment, they took my car immediately, and within 10 minutes, they had it up on a lift and had me come in so they could point out the repairs that needed to be made. I was in and out and under an hour. And they have a two-year guarantee on all their repairs. Kyle was great and gave me a couple of price options depending on how extensive the work I wanted to have done. I give them five stars and I would give them six if there were that many lol

Lou's recently repaired my son's car. They took the time to show me what was needed, finished the…read morejob quickly and professionally, and then showed me the finished product. If we ever need exhaust work, we'll go back to Lou's.

The worst place to go, rude and I called them to mount the new tires on my car and they told me yes…read more, when I arrived they told me thatI needed to make an appointment and there were 3 sitting without doing Nothing Watching tv The worst place in Quincy

Servicing cars here for years. Though i don't usually need any diagnostics per-say, i usually…read morefigure out what may be wrong with my car and then if i cannot handle it or don't have the lift to do certain jobs, Peter usually gets me in quick and what I need is then taken care of. I don't get up charged or suggested to do a ton of work that doesn't need to be done. Just what I want done and that's it. Inspections, oil changes, and any advanced engine issues i can't handle on a day off with the boys.

The team at audy is always great no matter was the service is! Great value and I will be coming…read moreback with all my other cars

Excellent customer service, honest pricing and transparency, and they genuinely care about the…read morequality of work they provide in addition to customer safety and satisfaction.