Fast dependable service. I took a vehicle to them for inspection and evaluation before purchasing,…read moreand they were very thorough, honest and straight forward.

Came in with a pull on the steering wheel, and after doing alignment it still wasn't quite right…read more Replaced the front tires and let me test drive for a few days to see if it fixed the problem with the option to take the tires back and not even charge me if it didn't. Nobody does that! It did indeed fix the problem and they were even nice about my taking a little while to get back and pay for the work after my trip. Excellent customer service! Super impressed.

I recommend them if you want your vehicle running safely for you and your kids and your family. I…read morerecommend them highly

The team at Forest Hills Auto Service went above and beyond to get my windshield fluid reservoir…read morereplaced within a few hours. All the dealerships nearby were estimating a week to order the part, but the team here tracked down the part locally & drove to pick it up (on a snowy afternoon!). The price was very reasonable and well worth the excellent service - I'm so grateful to Forest Hills Auto Service!

Have come here once a year for state inspection since pre-covid days. Service always courteous and…read moreprofessional; no talking down to women at all (they even have female staff!). Haven't been using other services beyond that once-upon-a-time complimentary car wash, which might have been discontinued along with detailing that they report as of 2025 is a thing of the past. But in general, great experiences here, and they seem honest -- they're the one busting the myth of "cash only for state inspection", which many places have claimed to be the case (it's not!). Waiting area is nice, quiet, and clean, equipped with complimentary coffee and a vending machine for snacks. When my current mechanic retires, I might just be coming here more often. Tip: State inspection 8a-4p. Walk-in / no appointment required.

Always been helpful, does excellent work, and the price is well on the lower side of what the…read moreinternet says it would be between. Never found them unwilling to help and they do go the extra steps. Great!

These folks have done a great job on my Porsche Macan. They give good advice, understand your…read moreneeds, don't push extra services, are much more reasonably priced than the dealer. They have always been accommodating to my crazy schedule and needs. I've definitely found a new place to service my Macan.

I'm extremely disappointed with my experience at this shop. I believe I was overcharged for the…read moreservice provided, and to make matters worse, they denied responsibility for damage to my $8,000 paint protection film (PPF). I brought my 2022 Cayenne S in for a parking brake adjustment. The service advisor quoted a diagnostic fee of approximately $250 and mentioned that the total cost would typically range between $300 and $500. However, I was shocked when I received a bill for around $650. The itemized receipt showed a $250 diagnostic fee and $400 for labor plus tax. In my 20 years of dealing with both independent shops and dealerships, I've never been charged separately for diagnosis and labor when I choose to proceed with the service--typically, the diagnostic fee is applied toward the final cost of labor. For context, Porsche Westwood charges $820 for rear pads and rotors, and $400 for labor--a much more extensive service for nearly the same price. To make matters worse, the morning after picking up my vehicle, I noticed a 1/4" gouge in the PPF on my door. The damage appraisal came to $1,000 including the ceramic coating. I explained to the manager that I didn't see the damage at pickup because it was raining and water droplets camouflaged it. However, he claimed the security footage showed no signs of damage during brake service and refused to accept responsibility. he dismissed the fact that something could have damage the vehicle when they washed it- and kept repeating a brush couldn't have cause that kind of damage. Bottom line: Don't bring your $140K vehicle here. You may end up paying more than you would at the dealer--and with no accountability if something goes wrong.

This was meant to be entered a few weeks back! I had forgot to do it! Victor and his team had…read moreinstalled a driver's window regulator in my car. It had a problem when I went thru the car wash now, and had to be adjusted. Larins team took the car back in and adjusted it 3 times until it was perfect!! They let me make sure at the car wash! I have been going to Larins since I owned my car (2008 Pontiac solstice) and they go above and beyond for customer service! Something that has disappeared in a lot of other places. Thank you guys very much and I am sorry this review is late. My bad!

I love buying cars from Larin. We always work with Bob G. And he is so helpful and no pressure!…read moreThey do an amazing job of getting the best cars with great history so you know you are getting a quality vehicle!! Kate and Paul

I can't say enough good things about Jim's. From the second I called, I knew I could trust him to…read morebe fair and do great work. He was patient on the phone and quoted me a very reasonable price. There were no hidden fees and he had my car back to me the next day.

I bring both my honda's there and everything has been great so far. Danielle has been amazing and…read moreworked with me to solve the problems. Will definitely be back when I have car issues. Price seems fair, work is done pretty quick and they are very responsive.

Closed in Westwood. 2 places in W. Roxbury and were customers there for 20 years. The best people…read more Great work and soooo honest. If we didn't move out here to Norfolk we'd still bring our cars to be serviced there.

Wow! Wayne of Westwood is amazing! Outstanding customer service! I called this morning to ask if…read morehe could look over a used car my 80 year old mom wanted to buy to make sure it was safe. He was able to fit me in the afternoon and did a full inspection finding a $600 wheel bearing issue, EVAP monitor issue, a rust issue and wiper issue. Explained everything so it was easy to understand and printed out the issues so I could negotiate with the used car dealer. Gave me a HUGE piece of mind that she wasn't buying a lemon. Bringing back ALL my cars to Wayne. Trustworthy and kind. Thank you Wayne!

The team at audy is always great no matter was the service is! Great value and I will be coming…read moreback with all my other cars

Excellent customer service, honest pricing and transparency, and they genuinely care about the…read morequality of work they provide in addition to customer safety and satisfaction.