This is now my third time in a row I have left this restaurant without something. Food is fine no problem there. I've made three mobile orders. Arrived 10 to 15 minutes past the estimated time and I've waited almost 30 minutes more every time and finally got mad from waiting and just took whatever was ready. I don't have an hour to hang out at Penn Station for a sandwich and fries. read more

Worse restaurant in Kentucky. A bunch of careless kids with no idea what they are doing . It he wait time with only two customers is insane . Been here over 40 min now for one sandwich. read more

Penn Station East Coast Subs - Cook still hasn't started - Sandwiches Near Me - Cold Spring, Kentucky

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Denied use of the restroom for my 3yo granddaughter AFTER placing an order for a large fry, a tray of chocolate chip cookies, and 2 drinks. Their policy is no one can use their restroom unless you buy a sandwich. Rude female staff member, rude manager, rude upper management. Horrible policy. P.S. None of them have children so why would they care if a little girl needs to go potty? read more

Takes forever, hardly any meat on the sandwich, very overpriced. These are good restaurants elsewhere, but this location is a hard pass.

Okay, so I've had Penn Station twice in 3 days from stores with only 2.5-3 stars so I feel the need to review. Guess what -- it'll be the same review for each because they both performed way beyond their ratings. A trick that I've discovered in ordering cheesesteaks is to get extra onions and extra mushrooms. Regardless, both of these restaurants did a very tasty and courteous job of supplying our sandwiches and fries. The reason I had to go back today, on Monday, after being there on Saturday two states away -- was that I'd wished I had ordered a bigger sandwich because it was that dang good. The only shortcoming was that both restaurants were reacting to the inability of the app to perform. I had tried to order ahead of time but it was not able. They were both very kind and did what they could to make up for it with some goodies. read more

Food was ok but there's fruit flies everywhere and the short lady behind the counter with no butt was really mean. You'll know her when you talk to her. read more

They have a good selection of sandwiches with different sizes\prices to fit your budget and\or appetite . I used to always get the Philly cheese steak thinking its like what you get in Philadelphia but they don't offer the option of Cheese Whiz. I recently got the Dagwood and enjoyed it thoroughly and now its my goto sandwich. read more

Ordered a chicken Parmesan and received a chicken Philly. My spouse couldn't eat all of his it was so bad. Very disappointing.

worst Penn Station I have ever been to. staff was very unfriendly. acted like we were interrupting their day. food was ok, except the amount of fries was way less than I ever had at any other Penn Station. extremely disappointed!!!!!! read more

I usually don't write reviews but I was pretty upset yesterday on getting my order. My company placed an order online for 5 sandwiches at 11:55 AM. It said our order would be ready by 12:30. I left work and drove all the way down to pick it up. I got there about 12:20. The place was busy and I'm not knocking how fast and efficient the staff was. But people kept coming in and placing orders or picking up orders way after I had showed up to pick up mine. The guy asked my name, after a few others ordered and left before me, and said it would be out soon. Still waiting and nothing. I had to go up and check to see if they still had me on the list. Said it would be out shortly. They asked me if I had 4 sandwiches and I said no 5. They had to go back and find the order and redo another sandwich. I sat there in that place for a good 45 minutes till I finally received my food and when the guy basically just threw it at me and didn't say one word. He was pretty rude. Like I said before I knew he was busy and he was running around like a chicken with his head cut off but come on. They gave others who just walked in off the street and ordered their food first before I even had mine? Hell some of them even finished eating before I even received my order. Even this one lady placed an order over the phone for 1 sandwich and fries and she waited for awhile also and then when she finally went to check on hers it was laying on the counter for 10 minutes without them calling on her. Everybody at work thought something happened to me. read more

This is one of the worst Penn Stations around. Always feels dirty and no good management to oversee workers. The Penn Stations in Kenwood, Red bank and Hyde park have good oversight and you always see the franchise owners at those locations but never in Cold Springs. Someone in Penn Stations corporate office told me an ex NFL player owns it as an investment and I don't think he really cares how it is ran. Someone that used to work there told me that you wouldn't want to eat there because of how the guys handle food especially when they are not busy and have time to fool around. read more

The guys that work at this penn station rock!!! Shout out to Danny!! Such great and friendly service!!! Their subs taste better than any other restaurant. These guys bring their A-game and it shows! Delicious subs, fast and friendly service, and squeaky clean location. This is the best penn station I have ever been to, hands down! read more

If you're going to Penn Station, you have got to try the founders special sub. Along with that, throw in a fresh cut fry, lemonade, and chocolate chip cookie and you have yourself one heck of a meal. The restaurant is always clean and the staff are friendly. Highly recommend! read more

The staff is super nice and they make your food quick. Reuben Sub is delicious and so is anything else on the menu. A++

Eish this guys were by my place, super friendly, funny and up beat. Food was hot , fresh and made QUICKLY! Which is way more than i can day about the Anderson Township Penn station. Keep up the good work guys !! read more

Every time I come here to eat the Womens restrooms are terrible. The soap dispenser doesn't work, so you get to take the lid off and dip your hand in the top cesspool of germs! Luckily, no women are working here today so I guess my food is safe....disgusting! Easy fix and has been like this for way to long!!!!!! read more

Every time I stop in any Penn Station it has never once not been worth the money. A little expensive but delicious. This time I asked for tomatoes on my Philly but that must've slipped their mind. But it didn't bother me much my sub was still great tasting. I enjoyed coming in to the original crew I always see at this location and this time it was all new dudes. Kinda disappointing. All good though, great experience. Will be back. read more

Penn Station East Coast Subs - Just demolished a Philly cheesesteak waiting on the rain to slow down. - Sandwiches Near Me - Cold Spring, Kentucky

I don't eat Penn Station too often, but when I do, I love visiting Brian and Derrick at the Cold Spring location! I love their thick cut fries and fresh squeezed lemonade! The lemonade is actually my favorite reason to stop. It's so refreshing. Brian is a sweetheart! Definitely a win when he's working. Worth the stop! read more

The food is great when they get it right. Especially if you like your sandwich with a side of attitude and indifference.

I'm a big fan of Penn Station, but this location appears a little less than sanitary. Employees are friendly but no one wears gloves, and I observed the guy taking the money go directly back to preparing sandwiches without washing his hands. Another guy adding toppings to the sandwich wiped his nose and went back to finishing sandwiches. Left immediately- wouldn't recommend this location. read more

I'm obsessed with their Philly cheesesteak, fries, and lemonade! It's also worth mentioning that the staff is always very friendly. They really go above and beyond and always check on how I'm enjoying my meal and ask if they can get me anything else. read more

Best Penn Station EVER! Great service. Everyone is so sweet and they even gave out free cookies

Extremely friendly, randy was great! Clean and more sanitary than the one I live near, worth the drive. Would reccomend!

Both ordered the Chicken Cordon Bleu Combo. It was pretty darned good! Service was with a smile and recommendations. Extremely friendly and accommodating. read more

I took at least 5 years off my life by eating at this ghastly place tonight. On top of that, the staff was dazed and confused, there was no ice in the drink machine, and the restaurant was so filthy I felt guilty about walking into the parking lot for fear about what was stuck on the bottom of my feet. The heartburn medicine and cholesterol pill are no match for this place. A shower will undo the rest of the damage. read more