Madeline, Maddie and Dr. Kirk were all outstanding!…read more Each of them treated me with respect and kindness, and they are all experts in their respective fields. Dr. Kim was so patient while answering countless questions, and her professionalism was matched only by her excellent bedside manner. She and Madeline both took the time to listen to my history in order to get the best context for my situation, and I truly felt seen and listened to. And Maddie, while helping me choose my new frames, took the time to fix my old pair. Just another of those personal touches that are so rare these days. 10/10!

I have only been to one other eye doctor before seeing Dr. Janay, and I am honestly blown away by…read morethe level of professionalism and care she provides every single time I visit her office. I recently suffered a concussion and was experiencing significant dizziness. For several weeks, I couldn't comfortably wear my glasses or contact lenses, which was both frustrating and concerning. When I explained not only what I was experiencing physically but also my financial situation, Dr. Janay met me with compassion, flexibility, and understanding. She worked with me on a payment structure so I could still be seen, which meant more than I can express. What truly stood out was how she handled the appointment itself. She reassured me that my prescription had not changed and took the time to clearly explain that the symptoms I was experiencing were normal following a concussion. She was patient, thorough, and incredibly calming. She allowed me to be vulnerable about my concerns and genuinely put my mind at ease by letting me know that everything was going to be okay. If you are looking for a proactive, professional, and compassionate optometrist who truly prioritizes patient care, I cannot recommend Dr. Janay enough.

AMAZING customer service! Every employee at this location goes above and beyond in what they do…read more The prices are not the cheapest but they have top of the line performance frames. So happy with my glasses and sunglasses and thankful to the whole staff for their incredible support!

I came here because they were close to me and had good reviews. Unfortunately, the end result did…read morenot meet the expectation. Their optometrist went with a completely different prescription. I took her advice and tried out the prescription for a few days. They had already processed my order under the new prescription, I came back and told the doctor that it was giving me headaches and wasn't working, she then made an excuse saying oh that was your old prescription. I asked why she was telling me to try my old prescription with these contacts she gave me. I took the contacts that they gave me open them and after two sets neither of them right eye or left eye fit correctly. I reached out and told them I would be going to a different optometrist, but that I wanted to return my contacts. They told me because I opened the boxes that they gave me that were incorrect. They could only return the unopened boxes, but that they could exchange them with Cooper vision but we're still going to be unable to provide me a return their representative. Vanessa was extremely argumentative on the phone and told me that they stand behind their customers but that because I wanted to go somewhere else, there was nothing they could do for me. Told them I'd never come back and I'm going to dispute their charges to VSP and to my credit card. Her excuse was they would take a loss on their error so there was nothing they could do for me. Plenty of better options in the area! Update, went to a lens crafters and got a different prescription with a different axis and cylinder and no headaches or issues.

I had an amazing experience at Dr. Feinerman's clinic. His staff is so friendly and knowledgeable,…read moreand he was very thorough in his consultation, during the procedure, and the aftercare. I would highly recommend coming here for LASIK. As someone very scared of anything having to do with my eyes, I felt very safe in his care and being able to see 20/20 is life changing!

I got EVO ICL (Implantable Collamer Lens) done by Dr. Feinerman about 10 months ago and I'm…read moreextremely happy with the results! When I went in for a consult, I was unfortunately not a good candidate for LASIK. Dr. Feinerman suggested another procedure called EVO ICL (Implantable Collamer Lens) that I was a good fit for. Despite the higher cost compared to LASIK, I was totally on board. I scheduled my surgery appointment afterwards and I was given instructions on how to prepare for the procedure (I had to put eye drops in beforehand). The surgery center Dr. Feinerman used was in Tustin (Barranca Surgery Center). I had a very early appointment and I didn't have to wait too long. The procedure took what felt like 10 minutes, but could have been way longer (the anesthesia worked like a charm!). I had my sister drive me home, there is no way you should try to drive yourself home after getting this done!! Immediately after the surgery, my vision had a noticeable improvement, with sensitivity to light. Over the next 3 months, my vision stabilized and I don't have dry eyes as often anymore. Dr. Feinerman and his entire team were a pleasure to interact with. Totally recommend this place!!

If you're looking for a great selection of glasses, combined with two great doctors and a very…read morefriendly staff, this is where you want to go! Nicole heads up the front desk and she is amazing! She will work with you and basically do whatever you want and help you through the process. Unfortunately, I've been getting eyeglasses for the last 25 years, but this place makes it an enjoyable experience and I'm glad I found them I highly recommend the office

My ophthalmologist retired and I am so glad I found HB Optometry!!…read more They are so good, so thorough, so helpful and fun n top of it. I love them all and can't recommend them enough. Their selection of frames is great too!

​I really wanted to love this local office because Dr. Amy Dinh was very nice and helpful, and the…read moreframe selection is great. However, my experience on the sales and fitting side mirrored the other negative reviews I found online. I went in on 3/2/26 prepared to invest in a full new setup including Kate Spade frames with progressive transition lenses, but I walked away 400 dollars out of pocket with glasses that are completely unusable. ​My primary need is seeing my computer screen, but when I sit down everything is blurry. Instead of addressing the lens issue, the staff tried to "rig" the frames by adding double nose pads and bending the ear pieces so tightly they dug into my head to force the glasses higher. When I returned after my first pair was finished on 3/16, a different staff member admitted the lenses were made incorrectly, yet they repeatedly mentioned a one-time fee for the correction as if the error was my fault. ​Between the initial fitting and the follow-ups, I spoke directly with four different staff members on the sales and fitting side. I received a second set of lenses on 3/25, but they were just as blurry. Trying to find the "sweet spot" in the prescription caused so much eye strain that I was in tears by 10 AM the next day. When I finally asked for a refund, they refused and even told my insurance company no. I am now out 400 dollars, I still do not have functional glasses, and I was never even given a copy of my prescription. ​I have officially filed a formal complaint with the California State Board of Optometry regarding the refusal to refund for a non-functional medical device. I am also reporting the office for violating the FTC Eyeglass Rule, as I was never provided a copy of my prescription after my exam. While the energy in the office is positive, the policies regarding defective products and the lack of empathy for inaccurate results is unsettling. If your prescription doesn't work out the first time, be prepared for a very difficult and expensive struggle.

This is a review for my five-year-old daughters visit. I was a longtime customer for over five…read moreyears. We had a bad experience with the optometrist and staff being rude when I realized they ordered an incorrect prescription. I wouldn't have known if I didn't insist on asking my daughter if she could see properly after trying on the new glasses. Even though they admitted being wrong they seemed to point the finger at me even though it was their fault. I had to insist on them admitting their mistake so it wouldn't happen to someone else, but they decided to no longer take my daughter as a patient. When I asked for refund, they then changed their mind and said we will allow you to come back for one year while I had warranty and they would no longer want her back. Unless your famous or important, they don't seem to care about their customers. Being a longtime loyal customer doesn't mean anything here. Also, my son who was eight-year-old at the time also had an issue with an incorrect eyeglass lenses order that I didn't know till a year later! I've ordered polarized lenses so my son can comfortably wear his glasses in the sun, but Surf City Optometry charged me for polarized lenses without even adding it to my son's eyeglasses. I'm afraid this wasn't the only time they messed up. When I found out a year later, there was no apology or refund provided. I had to tell them about several times for just a reimbursement since they refused to apologize for any of their mistakes. I bring this up in case anyone goes there to double check what they order since they do mess up. Again, being a longtime loyal customer doesn't mean anything here. I have all the paperwork and evidence. This place is a hit and miss. Like I said I was a longtime customer before these issues came up but once they do don't expect them to care.

They are open 7 days a week!!! Small spot inside the Asian garden mall. Very convenient location…read more Service was great. Optometrist was super cool and nice. Their frame options are somewhat limited but still have options. I recommended to my family members and they love it here

Dr. Nguyễn is very thorough and makes sure your questions are answered. Got overcharged on my last…read morevisit but staff ended up reaching out to refund me.

Just picked up my glasses, they're perfect! The service was friendly and professional. They did an…read moreexcellent job. I highly recommend recommend them.

I had such a great experience here. Everyone was kind and welcoming. I wish I could remember the…read morename of the gentleman who assisted me... he was funny, cordial, and really went above and beyond. You can tell they care and take pride in what they do. I highly recommend supporting this business. You'll be in great hands here :)

The service is excellent!! The ladies running the operation are very knowledgeable and there is a…read morepersonal touch that is missing in other optical shops. They deserve a raise as they are the reason customers return!

The office staff is great but the hours are highly inconvenient. Unfortunately we will have to…read moreswitch providers after this.

I've been going to Dr. Linh Tu for years, and I can't say enough good things about her and the…read moreentire office. I was first introduced to her in 2014 when I brought my mom in. After that, I brought my son, and now our whole family goes here. Dr. Linh Tu is incredibly thorough, gentle, and genuinely cares about her patients. Her husband, Dr. Robert Tamayo, is also part of the practice, and together they've created such a welcoming, well-run office. Sam and Kathy at the front desk are amazing. They helped me learn how to put in my contact lenses and have always been so patient whenever I've had questions or needed help--they've truly gone above and beyond for me. The office is conveniently located in the Trader Joe's shopping center, which makes it super easy to get to. I highly recommend Dr. Linh Tu, Dr. Robert Tamayo, and their entire team. We've been coming here for years and wouldn't go anywhere else.

I've been going to Maison Optique Optometric Center for years and highly recommend them…read more I first found Dr. Linh Tu back in 2014 when I brought my mom in, and she was so kind and patient that I ended up bringing my son next--and now our whole family goes here. Dr. Tu is caring, thorough, and never makes you feel rushed. The whole office is welcoming, and Sam and Kathy are amazing--they patiently helped me learn how to put in my contacts and are always willing to help with anything I need. Bonus: it's right in the Trader Joe's shopping center, so it's super convenient. Great doctors, great staff, and a genuinely positive experience every time.

Came in today with a loose frame and missing screw They…read morehelped me immediately and got it finished less than 5 minutes Great service!

Already had my prescription when I came in but they were very helpful in picking out the frame and…read morebreaking down every element of the lens like the optical center, which those cheap online glasses don't bother correcting for so you get worse vision. Your eyes are worth seeing a human!