Dr Ivan is an awesome eye doctor , he is so knowledgeable and super caring! and so is the office staff! they are so nice and friendly !!! They also carry beautiful selection of eyeglass frames! Thanks Dr Ivan Tsai for all your help! very much appreciated! I can not recommend them enough Ivone W read more

If you're looking for a great selection of glasses, combined with two great doctors and a very friendly staff, this is where you want to go! Nicole heads up the front desk and she is amazing! She will work with you and basically do whatever you want and help you through the process. Unfortunately, I've been getting eyeglasses for the last 25 years, but this place makes it an enjoyable experience and I'm glad I found them I highly recommend the office read more

My ophthalmologist retired and I am so glad I found HB Optometry!! They are so good, so thorough, so helpful and fun n top of it. I love them all and can't recommend them enough. Their selection of frames is great too! read more

Dr. Nyguen thank for the recommendation on the eyedrop. That was a game changer and all went well. Thanks again.

Our kids go to Huntington Beach Optometry. Everyone in the office is always very friendly. The kids love going. It has made getting glasses fun.!! read more

The Optometrist (Christine Nguyen) and the front office were great. No Issues. I would highly recommend this office. read more

It was such an awful experience! I'm still heated from this place. Other than Dr. Nguyen and the younger staff, everyone was rude. When I called to make an appointment for a contact lenses fitting and asked if they accept insurance? The lady rudely asked, "Is it Medi-Cal!?" I thought that was rude and strange. But I proceeded to make the appointment. After the eye exam, I wanted to purchase at least a three month contacts lenses through them and use the rest of my insurance money, either it's Acuve or MyDay (kept pointing out they sucked), which is very expensive but I wanted to at least support them. So as I was ready to leave, they told me I had a charge for contact lenses fitting. I was confused because I came in for a contact lenses fitting and not for glasses. And I thought I was transparent about that. But I got charged for glasses and contact lenses exam. From my experience, I never had to pay for a co-pay with this insurance. So when I asked about the co-pay, the male doctor rudely said, "They took it out of your contact lenses allowance." Regardless, I wouldn't have mind paying for the contact lenses exam if they were transparent about it in the beginning. I thought businesses should practice that way, be very upfront about the co-pay. It's was the principle that made me so angry. So when I called to cancel my order of my contact lenses, I told them to email me my prescription/Rx. The mean lady started lecturing to me like I was a little kid about how I should try the two brands of contact lenses before I make a decision. I felt they were try to make it difficult. I had enough of their attitude and how they do business. I told them to just email it to me. So the next day, I called again because they didn't email me the Rx, and they seem they couldn't find me. Lol! The lady asked, "Are you sure you got your eye exam here?" I'm so glad I had a receipt. Finally, Nicole was able to find my Rx and email it to me. I have no idea if they were playing games or they're disorganized. But I'll never come here again. read more

Huntington Beach Optometry - The law. I swear if they were not going to give me my prescription, I would a pursued this further. - Optometrists Near Me - Huntington Beach, California

I've been going to HB optometry for a few years and I love them! From the front desk to the helpers who give you the eye tests. Everyone is so kind, respectful and super helpful. They offer great opinions on glasses to how they fit and if the style suits your face. I see Dr Tsai (Ivan) I have seen his wife Shilah early on, they are a team and I love it. I would highly recommend them, I live in Cypress and choose to drive in to see them, thats how much I like them. Thank you Dr. Tsai!! read more

Got some glasses that just didn't work out for me and they replaced them without any issue, which was very cool.. they are super attentive and helpful. This is the only optometrist for me :) read more

Great service! I got content lens exam fitting and my husband got his glasses. The staff are very helpful and we have had a great experience. My husband said it was the first time in years he felt an Optometrist took his time and got him the exact prescription. He loves his new glasses and we are happy with our service! Many eyeglass options and the staff can help you find a pair you like that fits your style and face. read more

Great staff, comforting doctor, clean and spacious office. I'd recommend this location to be your next stop when needing optometrist or new glasses. read more

I finally made an appointment with an optometrist which was 3 years overdue. I am thankful to have found HB Optometry. Ivan and his staff were fast, efficient, and kind. During my exam, Ivan was able to identify a scratch on my eye, and paused the exam and suggested that I take an antibiotic for my eye, and come back later. A month later, I came back with a fully healed eye. Ivan continued the test. During my test, he double checked, triple checked, and experimented with me, to make sure I got the most accurate and comfortable prescription. I will be an ongoing customer moving forward. Thank you HB Optometry! - Jake read more

Huntington Beach Optometry - Ivan, doctor/owner/optometrist - Optometrists Near Me - Huntington Beach, California

Last night I saw my regular ophthalmologist/optometry group. I couldn't find any glasses that I liked so I took my prescription, checked my insurance for an in-network provider and went to Huntington Beach Optometry. I didn't have an appointment and explained my situation. I didn't get either of the ladies' names who helped me, but they were exceptionally nice, courteous and very helpful. They had a great selection of eyewear for me to choose from! And I walked out after purchasing two pairs of prescription eyeglasses. Can't wait to pick them up in about 10 days! read more

Dr. Tsai and her staff were incredibly helpful today, fixing one pair of glasses very economically and finding exactly the right new pair for my wife. Thanks HBO! read more

Huntington Beach Optometry - Optometrists Near Me - Huntington Beach, California

HB Optometry is one of the very few optometrists in Orange County that my company works with for prescription safety glasses. I was very impressed with how much care Shilah put into getting my glasses correct. She was very concerned that they came out right and were comfortable for me. Previous pairs from other optometrists did not turn out well due to the curved nature of the safety frames not working well with my astigmatism and need for progressives. They turned out great! They are just as comfortable as my regular glasses. I really appreciate the time Shilah took to ensure my safety glasses turned out right. read more

Huntington Beach Optometry - Optometrists Near Me - Huntington Beach, California

From start to finish this was a top-notch experience. Walked in due to an eye "floater" and was greeted by a friendly receptionist named Nicole. She got me an appt that same day. Dr. Tsai was fantastic- personable, friendly, and took steps to diagnose what was happening in my eye. Easy checkout and I plan to return for my annual exam. They have so many glasses on display and the place was really nice. This is definitely one of the best experiences I've had at any doctor office. A true gem! read more

Dr. Tsai has been my family's eye doctor for the past five years. They are wonderful! He takes his time with you and takes consideration of all aspects of life. His wife (also Dr. Tsai) is an eye doctor too. She's uber-efficient, an eye expert, super friendly and accommodating to us all. She "sees" us and engages in meaningful conversations. I'm pushing a half century and I've been wearing glasses since eighth grade. When I say they are the best, I mean it! Even my adult daughter that now lives out of state says she's coming back home to have an appointment with Dr. Tsai. "My eyesight is so pristine with Dr. Thai's Rx. His skills are unmatched! " read more

Love the staff here. They truly care about their patients. They have so much patience when we are trying to select glasses. Place is clean and they do follow up with you on things. Shyla is amazing and does her best to make sure your glasses are great. Definitely love it here and will be back!! read more

Words cannot describe how grateful to Dr Tsai that I am. I was just driving one day and my eyesight went completely blurry scared me to death as I pulled over. His office was right there and I walked in in an emergency and he took me right away. Please scan my eyes he checked my eyes thoroughly and knew exactly what was going on with me. Set me to a specialist. A very serious and scary situation and he was so kind and compassionate and took his time with me. Even though I was just a walk in emergency appointment. I will always now go to this doctor because I trust him. Thank you so much Dr Tsai! Another thing this staff is amazing. It was a scary situation and I was in tears. One of the staff members even offered to give me a hug because she knew I was scared. I am so grateful to this office and staff. Love you guys read more

My new vision insurance had just kicked in, so I came here on a quiet Wednesday evening to browse for some new eye glass frames and lenses. I couldn't be more pleased with the level of expertise and excellent customer service that Shilah provided me throughout my entire purchase process! She made sure to explain all the different types of lens options, coating options, and this was definitely something a lot of optometrists should be transparent and knowledgeable about. Shilah also went out of her way to investigate adding clip-ons to my current frame (these are very difficult to find online and you would be best served to try these on before purchasing). An amazing experience and will update once I receive my new frame and lenses! Definitely plan to return to HB Optometry for all my future eyeglass and optometrist needs, and will spread the word about this amazing small business :) read more

This is the most expensive optometrist office I have ever been to and I will never be back. I went in for lens replacement (because my insurance wouldn't cover new glasses this year) and asked for progressives with a simple protective coating and it was $250 AFTER INSURANCE. I found out later that they had added on every possible upgrade to my lenses. Even my insurance company agreed that something seemed off considering my eye glasses purchase history and the fact that I had no special conditions. The doctor seemed nice and competent enough, but WATCH OUT for the front office. read more

The Optometrists who own this store really know their business. They use the most up-to-date equipment to provide you with a thorough exam. They are very patient and thorough in explaining just what is going on with your eyes. Should you need glasses, they have an extensive selection of frames from all the top-name brands in all price ranges. The staff are friendly, courteous and willing to spend as much time as you want them to in choosing and fitting your new glasses. Stop by any time to have your glasses adjusted and your lenses cleaned for free. JHW read more

EVERY time I come here I have to come back because of some issue or another!! This is the WORST place ever!! They have NO problem letting you drive over only to lie to your face. I will NEVER do business here again!!! HORRIBLE SERVICE! Rude Incompetent A complete waste of my time Again and again. Less than a star. There are many many other places to go where we can be treated well and receive what we are promised. I was told less than 20 minutes ago that my prescription was here and waiting for me. When I walked in the door they tried to pass off the wrong prescription. When I called it to their attention they said "yes he knew he was giving you the wrong one, he doesn't have the other one." This is unacceptable I also received a call from Nicole 15 minutes after I left where she tried to pass the blame to the doctor. The kid in front said there were no lenses. Nicole said they were in the wrong place... she never checked. But she did tell me over the phone that they were ready. It seems that everyone blaming everyone else is protocol for this office. Nicole ended the call by hanging up on me. read more

This is our family eye doctor. My wife, kids and I go here. They are super friendly and kind. The doctors always address all our concerns and listen super well. They custom make our glasses and get them to us very quickly. We highly recommend them. read more

Team was very welcoming, the DR. was very informative and thorough with my exam. I didn't feel rushed and I felt like I was in good hands when they explained what prescription and options were available to me. read more

Amazing selection and service! The staff is very knowledgeable and they helped bill my insurance. Definitely better service than Costco!

I just left my visit from this office and wanted to put this up immediately. Not only was it a fantastic visit but without a doubt the best visit that I've had ever. The office is immaculate and the front office staff and technician were wonderful. The office has a great selection of frames and glasses to choose from if need be. I saw Dr. Tsai for my exam and he is without a doubt the best I have seen. The exam was thorough and quick if you can believe those two things actually go together at this office. Dr. Tsai was very informative explained every procedure and every result so that I could understand all of it. The pricing for the service and to have my glasses done was about 20 to 25% less than anywhere else that I have been. I will be back to his office every year and would recommend this office to anybody with the need. read more

Great experience! Found Dr. Tsai on yelp of course, and came here for my annual eye check-up. It was very easy and I got an appointment for the same day. The whole shop was very clean and I was taken in immediately, the whole check-up took 15min and I walked out with a prescription. I then ordered glasses online, and once I started wearing them, I noticed that they made me extremely dizzy and gave me a super headache. So I called the office and the office staff told me I could come in again for another check-up to see what's wrong with the new glasses. Dr. Tsai once again thoroughly checked my eyes, and told me that for some reason my left eye did not like the astigmatism correction in my glasses even though I do need it. So he kindly gave me a new prescription and I was able to order new glasses and now I'm very happy with them. read more

I have been going to HB Optometry for nearly 10 years now, ever since they opened in Huntington Beach, and once you have experienced their service you won't go anywhere else. The practice is run by a husband and wife team, where Dr Ivan Tsai pretty much does the exams and the back room work and his wife, Dr Shilah Tsai looks after the front of the store. Now if you have only experienced Lens Crafters or one of the other chain stores you owe it to your self to give a smaller independent a try. The level of service you will receive will astound you by comparison, why, well they honestly care! Now I'm used to eye exams, and the all get very samey, so when a Dr goes that extra mile then you know you are in good hands. They also have all the new high tech gizmo's, not to make their like easier, but to get the patient the best service, how novel. This is also where I found something out, we have all had the dilation drops in our eyes, and then been unable to see to 2 hours, so I was surprised when Dr Ivan offered the "reversal drops", once the "dilated exam" had been done, I had no idea they even existed. The other thing is they will give you honest feedback and help you, it's not all about the sale, but about making you a customer for life. I have worn glasses all my life, and if you do you tend to get stuck in a particular style that you like and suit you. Well last time I bought glasses I wanted a complete change, and they made it easy. I had no Idea what wanted, I just wanted a change, Dr Shilah spent way to much time suggesting frames, colors, and styles, and even when I found the one I liked she explained how they could then further customize the lens size to give me the vision I wanted. Try getting that from the chain store on commission. The last thing is, they stand behind their products. The new glasses I bought developed small chips in the corner, and rather than try and blame me, Dr Shilah simply called the lab, discussed what had happened, and then sent them back for repair, at no cost to me. How many other places would you get that without a fight? Finally, the only slight downside, is if you don't have insurance they can be a tad more expensive than a chain store, but you are getting one on one personal service, they stand behind their work 100%, a suburb eye exam, and as I said earlier, they actually care, so the price difference is worth it. So, give Huntington Beach Optometry a try, you won't be disappointed. read more

The Drs. Tsai both provide the best care in their area of specialty. The appointments are always on time; the selection of eye glasses are awesome. The front desk assistants are very knowledgeable and accommodating. It's always a pleasant experience! read more

Great experience. The doctor was great. Down yo earth and knowledgeable. My son had a great experience. Staff was friendly and helpful.

The most incredible staff!!! I'm 36 and have been wearing glasses/contacts since the first grade. Never have I met a doctor who is so patient and dedicated to getting things perfect. The office is impeccably clean, they have all the latest technology, the entire staff is beyond amazing/helpful and they have a great selection of glasses. I'll never go to another optometrist. This place is truly beyond words. Thank you to everyone there for all of your help during my last few visits! read more

I had such a GREAT experience at Huntington Beach Optometry! The front desk receptionists were very kind and helpful in assisting me with paper work and scheduling my next appointment! And Dr. Tsai was very kind and flexible to take me in as a walk in patient even though had a completely booked schedule for the day. I can tell that Dr. Tsai and his team genuinely care about all of their patients and really have a heart to make sure each and every single one of their patients improve and are walking out of that office with eyes that are well taken care of! Thank you so much Huntington Beach Optometry for your amazing hospitality! I actually can't wait for my next visit! God bless! read more

I have been going to HB Optometry for almost a decade now! They go above and beyond to fit me in to their schedule. Nicole, Dr. Shilah and Dr. Tsai are so patient and truly care about you (and would never hang up the phone on you)! read more

I have been a patient of Dr. Tsai for five years. He is a very kind and attentive person. The appointments are always on time and fast, but thorough. They have an excellent selection of frames to choose from in the office. I felt very safe with their new COVID protocols. Thank you! read more

We will never go anywhere else for our eye care and glasses. Dr. Tsai was very thorough and informative during my and my husbands eye exam. His wife, Dr Tsai, is a gem. She helped us with our glasses and exercised so much patience with us both. She has all the knowledge in the world and makes the whole process very easy. We have been to many optometry offices and found their prices to be extremely fair and more than competitive. They also have a great selection of frames and lenses. Do yourself a favor and visit their office they will not disappoint. From the minute you walk in the staff, Nicole,Karen and Matthew, greet you and immediately make you feel welcome. They are quick to help in anyway necessary. THANK YOU ALL FOR SUCH GREAT SERVICE AND TOP OF THE LINE CARE AND PRODUCT!!!!!! read more

Stopped in recently while shopping at Von's to see if I could pay someone to put a pin in the arm of my sunglasses that had just broken. Apparently this is outside of their pay grade as I was told only the doctor can fix broken glasses. Offered to pay for the screw but no sale. Staff working the front desk were rude and helpless. This is the first optometrist office I've been in where the staff cannot help a customer with a simple glasses fix. Have no comments to make about the Doctor since I've never seen him/her. It would be in his/her best interests to hire more qualified personnel. read more

I am extremely impressed! Dr Tsai and his wife Dr Tsai were very professional, personable and thorough. I'm not an easy appointment with all the different things going on with my eyes. Eye appointments are usually very frustrating for me. This appointment with Dr Tsai was so easy and he even had me laughing. Extremely knowledgeable. We found out while talking that Dr Tsai that he even handles Glucoma patience. Not all optometrist do. My husband and I couldn't be any happier! read more

We have been patients here since 2015, and could not love the front office staff and the doctors more. They are always accommodating, and very helpful with frame selections. We are very happy here! read more

Time to use the Power of a Yelp Review!!! DO NOT USE THIS OFFICE FOR YOUR EYE CARE....You have many options with much better customer service. We drove 40 mins in traffic to come here and were rejected service as we ran a bit late. The receptionist and front office staff made no effort to accommodate during the day despite being a repeat customer. I emailed them my doctor's prescription the evening before and they did not bother checking their work e-mails and were about to make my glasses with the wrong prescription. read more