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Pegasus Pool and Spas

4.2 (56 reviews)
Closed 9:00 am - 5:00 pm

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I can confidently say that the process with Pegasus Pools and namely Kane Adkins was exceptional. We interviewed 4-5 companies before deciding to go move forward with Kane. Their price was reasonable and offered significantly more included for the final price as compared to others. We were able to get nearly everything we wanted without significant compromise and still stay within budget. Communication was phenomenal. We were regularly updated on the process and what to expect next. The project completed much quicker than anticipated and they were able to address any small, typical construction issues as they came up. I would highly recommend giving Kane a call to compare. You will not be disappointed!

We heard very good things in regards to Pegasus pools from friends and family. They do have an amazing reputation in the pool design and build industry. We worked with both Dylan and Kane that did the design layout, pre grade, and final build. My wife and I are so very happy with our pool. All the contractors showed up on time, and we're very pleasant to work with. I only have good things to say about Pegasus Pools and would highly recommend them.

We hired Pegasus Pools and Kane Adkins to do an entire backyard pool along with a complete landscape project of both our front and back yard. I have had considerable construction experience up north before moving to AZ 18 months ago. I currently work out of my house full time, so I was able to keep a very close eye on the project from start to finish. We rarely give 5 stars to anyone, especially on a project of this size. Kane and his subcontractors earned the 5 stars we are giving them. First - planning. Kane took a plan we had designed and made it better. It included a great deal of detail. Since I have a lot of construction experience, there were some pieces of the project I wanted to do myself. (Pergola, lighting, solar water heat, etc) Any General Contractor knows that this can make a project into a real nightmare. Kane and I worked together like we had been partners for years. He allowed me to incorporate my pieces into his plan with some serious understanding first. His original budget plan and the final bill were literally matched to the dollar. My experience is that when you have a project this big, it is nearly impossible to hold true to the original quoted price. There were several times I questioned Kane on a couple of items, and we went back to the original paperwork, and he was right on the money. During these times of some questioning, he never got excited or angry. We simply looked closer at the plans and together, we figured out if a change needed to take place or keep moving forward. I found Kane incredibly easy to discuss concerns with which seems rare in the case of a sizeable construction project. Actual Pool work - the computer rendering of the final plan and the pictures are so identical that it is almost hard to tell the difference. Everything ended up EXACTLY like we had planned. Everything with the pool worked right on day one. The Pegasus team was fantastic, and the subcontractors were great, too. The ONLY exception in the whole project could be the person who installed the electric heat pump pool heater (we don't have gas as an option at our house). He didn't get it set quite level on the first attempt. I mentioned it to Kane, and within a couple of days, it was reset level. The landscaping contractor that Kane used was truly above and beyond fantastic. Their work was considerably better than we thought it would be. They also gave us great advice while we were making the final preparations for delivery of the plants, which caused us to make a couple of last-minute changes. In the end, the advice allowed us an even better final project. When we had questions, Kane responded almost immediately through calls or texts. Since the pool has been completed, there are a couple of different times I have reached out Kane with questions, and he still responds in a timely manner. Last, Kane gave us a timeline for the pool and landscaping start to finish. He actually finished the project about three weeks EARLIER than he had told us for a finish date. Once again, this was a complete yard (front and back) replacement along with the pool. We had looked at three different pool companies, and we had two other friends who also used Kane and Pegasus. All three companies provided a very similar final project cost. Both of our friends were also very happy with Kane, so we decided to go with him. We couldn't be happier, and we highly recommend Pegasus Pools and Kane Adkins.

Pool and spa

Kane Adkins made our backyard everything we wanted and more. The process was slower during Covid months but Kane kept us informed and helped keep a realistic completion date. He was up front, honest and designed a stellar pool and spa for us. My wife and I would not be happier than using Pegasus Pools and having kane helm the project from the beginning design to the final hand rail.

Poop

I highly recommend Pegasus pools. Our project was all dirt!! It was a decent signed project we did the works ! Brand new pool , landscaping , fire pit and BBQ! Our project manager was KANE ADKINS‼ From day one he walked me through every step. We are percent satisfied with the way our back yard turned out. The crew was amazing such hard workers‼ Kane I just want to thank you for your amazing customer service ‼ There wasn't a time I was left in the dark. I was informed on every step from the dig to the finish line ‼ I highly recommend this company to build your pool and all landscaping AND I would ask for KANE ADKINS to be your project manager .

Alaina S.

Kane and the Pegasus team turned our dream into a reality! I can't even explain how beautiful our backyard is because of Kane and the incredible job he did on not only our pool but building our fire pit and also completing our landscaping. Not only was the price way under any other quotes we got but the project actually completed before the scheduled completion date! We couldn't be more happy with our beautiful backyard!

Before/After
Sarah K.

We had a fantastic experience with Kane at Pegasus Pools and Spa. It was a big project with a variety of different moving pieces, and he made it all stress-free and seamless for us. Kane kept us informed on a regular basis as the project progressed and also kept us apprised of any minor setbacks. From our first meeting to design to demo to build to finished product, we couldn't be happier. Kane was the best project manager that we could have asked for. Thanks for turning our backyard into our family's oasis!

Erik R.

Had a great experience with pegasus pools and Kane in particular was incredible. He was on site often and some how managed to get our pool finished ahead of schedule. Thanks again for the incredible pool

We love our pool

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Review Highlights - Pegasus Pool and Spas

We worked with Matthew on our pool build (Dec 2018 - February 2019) and he was on top of the entire project.

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Barefoot Pools - Voted best pool service and pool remodel company of 2019 by AFN!

Barefoot Pools

(325 reviews)

With great up-front communication and skilled, respectful, technicians, Barefoot Pools, the company…read moreand its people, gave us a phenominal experience throughout our pool remodel, living up to the excellent reviews we read before hiring them. They replaced our aged-out pool surface from plaster to micro pebble which included treating the concrete and adding a curative to the pebble mix. They installed hand-set iridescent step markers and new directionals, an aerator fitting, safety drain covers, a hand rail and new tile at the water line. It was quite the project and they did it within the projected timeline. Jessica pleasantly took our original call, setting the tone at the beginning and arranged sales rep Brandon to come to the house. He truly embodies the Business Development Ninja title on his business card. He impressed us with his demeaner, transparency and thoroughness at our initial meeting and in their showroom/design center where we chose our colors from plenty of options for the new surface, tiles, handrail and step markers. Project Manager Shawn updated us nearly daily on what to expect and when. As busy as he was, he promptly answered our questions and concerns in detail with good humor and respect and kept everything on schedule which transpired as he described. Massive respect to Zach & Richard & Juan and everyone in the chip-out, tile & surface install crews who each worked diligently throughout the unseasonably hot days. Afterwards, Chad gave a helpful orientation on caring for our pool and its new surface and surprised us with some thoughtful gifts. When it's time to tackle the decking or replacing equipment, we'll be calling Barefoot. We've already called for monthly pool service and look forward to meeting our pool tech Britney who will no doubt impress us as well. They weren't the cheapest of the quotes we took, but we definitely believe they were the best. Highly recommend! (cross-posted) Edited to add a special thank you to Krystle for her prompt assistance and reaching out.

Barefoot Pools is a Cadilac operation. They are the best!!!…read moreTheir people are all caring and cooperative. I worked in construction for 43 years, and I know quality work when I see it. I know what great craftsmanship when I see it. I know taking pride in your work, when I see it. I saw GREAT quality work, I saw GREAT craftmanship, and I saw pride in the work, when Barefoot Pools refinished my pool surface. Doug in Gilbert

DJ The Spa Guy - Jacuzzi up and running! No more leak!!!

DJ The Spa Guy

(51 reviews)

Contacted DJ about a spa plumbing leak. He came out within a day or two and gave me a diagnosis of…read morewhere the leak was coming from, but he needed to order the part. DJ initially kept me updated with this backordered part. Three weeks later DJ texted me saying the part would be in on Wednesday and he would be out to finish the repair on Saturday. I never heard from DJ again, completely ghosted me. I called another spa service and they came out the next day (a Thursday), diagnosed the leak (DJ's diagnosis was WRONG) and returned the following Monday and completed the repair. Would have done it on initial diagnosis, but had to get part from shop. For 3 weeks, I had a spa that was partially torn apart (I allowed this because DJ was going to return to complete repair in one week) and then wasn't even given the courtesy of telling me what was going on. I stayed home all day on the Saturday, but DJ never showed, called, or sent me a text. What I find weird is that all of our correspondence was cordial, so I'm not sure why I was just ghosted. That said, I would avoid doing business with this person.

DJ is highly responsive and communicates timely. He quickly diagnosed the issue with my 20 year old…read morespa and offered multiple solutions and suggestions to save parts costs. I opted to source a circuit board online and DJ offered to walk me through the change via FaceTime (since I'm fairly handy) or come back and install it if I run into difficulty. DJ is a professional and a pleasure to work with, a breath of fresh air compared to the many fake spa techs out there. His service charge is 25-30% less than most so-called spa companies.

Gilbert Pool Services

Gilbert Pool Services

(61 reviews)

Gilbert Pool Service performed weekly maintenance on our pool for 4 or 5 years. Don, our pool tech,…read morewas always friendly and professional. We trusted Don and provided him with a key to our gate so he could have access to the pool as needed. A couple of weeks ago I noticed Don was a no-show. I reviewed our CCTV and verified the pool was not cleaned. I called the office and left a message. Got no return call. A couple of days later I called again and got no response. about a week after the incident, I sent an online request in their quote request app, and you got it, no response. I understand stuff happens, but you have to lean into these things and at least hear your customer out. Hiding from a customer is never the answer. I was finally able to get someone on the phone who said all of the customers affected received a credit for that week. I would have been perfectly happy with that response had you answered the phone two weeks ago. I have sense cancelled the service and found another company at a lower cost. Hopefully this company will improve their customer service processes/training.

I called Gilbert Pool on Tuesday. The lady who answered the phone said they would be out on…read moreThursday afternoon. I called twice in the afternoon on Thursday but got no response, I left voicemails and still no response. We had used them before for a service repair which was completed. This time not even so much as a return phone call or to call and say the service technician was running late or in this case not coming at all. I don't know how they can stay in business with this type of customer service. I would not recommend them for anything.

JNK Landscaping and Pools - new pool construction, backyard remodels,, paver installation, hardscape design, outdoor kitchens, firepits, complete landscape design-build

JNK Landscaping and Pools

(286 reviews)

A major landscaping project is among the most important upgrades to your property. Choosing the…read morebest landscaping company, comparing quality, timeliness of completion, and price can be a signifcant challenge as there are so many variables to handicap. We used JNK for a minor project two years ago, and Naji and the crew were superb: they showed up on time, worked diligently to finish the project in a professional manner, and brought a remarkable attention to detail to their work. Therefore, we chose them again for this much larger project, and I'm pleased to say they exceeded our expectations in every way. Naji arrived to discuss the project, and based on our conversations with him, was well-prepared to discuss options. He is a deeply knowledgeable person who is personable, professional, and truly customer-focused. The crew showed up right on time, and the point person on the job, Joaquin, explained the process of removing sod and dirt and installing the pavers--over 1,000 of them. They hand-measured and hand-cut the pavers that created the circular mesa around each tree--they look exquisite. It was a crew of seven, who were perfectly coordinated, worked well together, and hustled to get the job done in the promised timeframe--one day, which astonished my wife and me. Because the job required cutting a number of pavers there was quite a bit of brick dust. After completion, Joaquin used the hose to meticulously spray off all of our trees, shrubs, and all of the rock, to make it look pristine--that's going the extra mile! You can evaluate other companies, but if you want exceptional quality, attention to detail, honesty, and integrity, I recommend JNK without exception or qualification. Naji will take good care of you!

Always a pleasure to work with Naji and his team. 3rd project with JNK and pleased with all 3…read more Just remember you get what you pay for when it comes to home improvement and landscaping projects!

Pegasus Pool and Spas - poolservice - Updated May 2026

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