After a few visits, I decided to write a review. Morning crew complete lack of a sense of urgency and definition of deployment, afternoon crew seems to be irritated by customers presence. Drinks are decent, not the best not the worst. Come on Peet's, you can and should do better more consistently. read more

I love this store. Their speed and efficiency is on point. With a line of 6 people in front of me (and two multiple drink orders) I walked in and walked out with a drink at 7min and 42 seconds. Justen and Kristina's quality of drinks are out if this world. I always recommend people to try their drinks. Of you want a pretty design, you got it! Thank you ladies and gents for making this store the best in San Ramon and the East Bay! read more

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The good: - Convenient location near Whole Foods, Target, Borders, Beauty Source and a few restaurants (and Bishop Ranch, for the folks who work there, I'm sure it's REALLY convenient) - A fairly large space for a Peet's. Lots of seating and various kinds, indoor/outdoor, small tables, tall tables, bar seating, etc. - Friendly folks at the counter (and I expect nothing less at Peet's!) - Quality coffee beverages The not-so-good: - The location, it's a double edge sword being so convenient...lots of in and out traffic - The vibe isn't as cozy as other Peet's so I never stick around to chill - The parking, depending on the hour/day can be a nightmare! (and laden with erratic soccer moms in their SUVs talking on their cell phones....just saying...not relaxing!) read more

I dig this location when in the San Ramon vicinity. Staff is consistent, very friendly and outdoor seating is quite lovely to decompress especially before or after a decent drive. Yep, Athena is a fan and Whole Foods is next door. Double happiness read more

Pomegranate Berry Tea was so good! I'd totally recommend it if you're looking for something fruity and light. There's a lot of tables and high tables for people to sit and do work. However, it can get pretty loud. I'm the type of person who doesn't mind the noise because I just listen to headphones to listen to music! I really enjoyed doing work here mainly because I found a small table at the corner. There's a lot of great natural light! Free wifi and it's reasonably quick! For those who go to coffee shops to do work, this is a great place and it's spacious. It can get loud, but if you don't mind the noise it's okay! There's also a small area on the side that doesn't as loud. :) read more

This is actually the WORST Peet's Coffee I've ever visited. The staff was rude and VERY unfriendly! My drink was incorrect. The information that was given to us by the employee who took our orders was COMPLETELY different than the information given to us when we picked-up our drinks! I stick with the best Peet's...the one in Fremont! read more

I just started a new career move and there happens to be a Peet's coffee across the street. I have Been going their now for a few weeks. The young women Erica "the barista" has an outstanding attitude and is very friendly. Like I said I have only been there a for a few weeks and she greats people and also says good bye while not loosing her other customers coffee orders. Great all around customer service. Thank you. Added 2/5/2014 I have to say everyone that works there has it together ;) Peet's, you have a great team working there. Everyone seems to be on the ball. Great customer service all around ... read more

I have been going to Peers almost daily since they opened more than 10 years ago. I have tried everything from Starbucks to Duncan Donuts. I have always preferred Peets across the street from The Lit in San Ramon. This is my favorite Peets Coffee. The employees are super professional and very polite. I am a regular. They routinely greet me by name. Good seating inside and outside. One can walk across the street to The Lot to shop or eat or take in a movie. On Saturdays, there's the Farmer's' Market in site and directly across the street. The quality of their coffee is noticeably superior to most competitors' coffee. I have always considered SB's coffee too bitter. My only complaint is that the AC runs even when it is cold outside. They are also known to give regulars a complimentary coffee. One day, I had purchased a coffee mug and filled it with a late. I dropped and broke the mug as I was walking out in the parking lot. There happened to be a Peets' manager approaching who observed what happened. He replaced the broken mug and latte'. That is just a reflection of what they typically do for their customers. They are a 10 in my book read more

Nice small store that is usually pretty busy inside with people. The staff is always super friendly and polite and never a long wait for a drink. They also have free Wifi and desk stations for people to sprawl out and study. On nice warm days, you can sit out on the patio area where there are tables and chairs. One less star because the parking here is really wacky. Sometimes you get a close spot and sometimes not. Its located in a tight corner area where it makes it hard to manoeuvre into the parking lot or you get trapped by car traffic. One more less star because I prefer Starbucks to Peets ;) read more

Worst customer service I have ever had. The person who "served" me was Rose. She was rude, short with me, didn't thank me for my business, and on top of all of it, she and her co-worker were annoyed that I "interrupted" their conversation to pour me a coffee. Wtf??? Rose, you and your co-worker have zero work ethic. I hope you get fired. read more

I want to like this place because it's so close to my office, but I'm really struggling. There are so many easy improvements that can be made. There seems to be a big rush around 3:00ish, which is often the time I stop by. They can't seem to figure this out and staff appropriately for this. Often I see the workers literally standing around behind the counter doing nothing. It's really shocking. One day I finally asked one of them to start helping because the line was so long and they appeared so clueless. Everyone in line was so annoyed and no one was picking up on this. It's like there is no supervisor onsite to direct people and ensure customers are being attended to. There also always seems to be confusion about the line for ordering beans and the line for ordering coffee drinks. The staff is contributing to this. They are no asking those in line any questions, and not creating any direction so people know what to do, nor is there any signage. The people in line start getting frustrated because people are cutting, however, it's because they are not sure what line to stand in. This location is great in many ways, but the staff really needs to be more customer service oriented, more welcoming and friendly, and more helpful when lines get long or there could be confusion as to where to place an order. I hope some improvements can be made...soon! read more

Someone gave me at Peet's gift card, so I've been going to Peet's more regularly. I've been to the one in Dublin twice and Livermore twice. Here, once. I have to say, overall I think I just don't like Peet's that much. Maybe I'm just used to the more sugary-sweetness of Starbucks, but Peet's drinks always make me wonder why they aren't very good. They're not bad, I just don't see why anyone would prefer Peet's. That said ... the service seemed to be the friendliest at this location. Livermore's not bad either. The Dublin people weren't friendly or helpful on either visit. I just have to laugh at the two "hippies" I saw hanging outside this location. You're not a real hippie if you get your coffee from a big chain (especially if it's in an upscale shopping center in San Ramon). It may not be Starbucks, but it still is what it is. read more

Considering this Peet's is surrounded by corporate offices, it gets pretty busy in the mornings. Well of course it's during certain times of course. I came around 7:40am and no line! So excited. My favorite barrista was there too, which made me flounder on what to get...the usual (Sugar Free Vanilla Soy Latte) or my intended Soy Cocoa. I was good and stuck with the cocoa since I wanted to stick with less caffeine these days. The windows were frosted due to the temperature difference from the foggy outside and the hot hot steamy inside. This Peet's is pretty roomie with plenty of seating and a restroom. There is outside seating as well with umbrellas set up when it's not raining outside! Vinh was my cash register man this morning and he took my order with ease, repeated what I had ordered and asked if I wanted a pastry. I already had a bagel sandwich in mind, but was very tempted to just grab a muffin or a cookie for later. Considering I've come upon a treasure trove of chocolates and consumed 3 Costco sized muffins in one sitting yesterday (yes, I did eat 3 muffins in 1 sitting), I decided that my sugar intake recently has been too much. I resisted the temptation and just handed over my Peet's card. Sweet enough left for 1 drink on my card. After a few minutes, I got my drink. The sound of my name with the drink I ordered makes me skip with joy to the counter, say thank you to my barrista and greeted him a good day. Sometimes it definitely is a hit or miss with the espresso drinks dependent on the barrista. But between Starbucks and Peet's, I'm more of a Peet's girl since they can make my Cocoa with Soy and make the perfect Sugar-free Vanilla Soy Latte. What a great start to a Tuesday! read more

I live in San Ramon and frequent this location. It can be crowded in the mornings, but the staff is fast and they always get my orders right. There are lots of tables for laptop work and wifi is free for an hour. If you are looking for a little privacy, you may be lucky enough to get the small table that is tucked back in the corner on the right (as you face the main counter). The last time I visited, 3 separate employees checked to make sure I had been helped. The guy getting my coffee beans wanted to make sure I knew about their holiday blend. He is a passionate believer in the product and I will pick up a bag when these beans run out. If you come on a Saturday, plan to visit the San Ramon Farmers Market across the street. It's year round 9am - 1pm read more

I usually like peets coffee, but this store is the worst. It's hard to study because all the customers voices echo throughout the entire store, but the main reason I'm giving them 1 star, is because twice in a row their damn server for the internet was not working. This was the main/only reason I come here in the first place, to grab a coffee and study using my computer. I was really irritated and never experienced this problem with any other peets coffees stores. What got me more irritated was the fact that one of the guy workers (one that looks like he hasn't shaved in two weeks, and is heavier looking than the other guy) did not even seem to give a shit about my complaint and didn't even apolagize for the huge inconvienance. Two strikes and your out peets coffee, I'm taking my business to the nearby starbucks. PEACE! read more

In the four times I have gone to Peet's coffee I have never had good customer service. Once I ordered a gift card and tea and I was handed the gift card, waited for 20 minutes when I finally asked where my drink was they said they never got an order for it and tried to charge me again to order another one. Every other time I went, their customer service was lacking. While their hibiscus iced tea is amazing I would rather go to Starbucks where their employees have put me in a good mood even before I have ordered my coffee. I pretty much agree with everyone who has reviewed the bad service at this place. I know people love Peet's coffee but I would never compromise good service is a must. read more

The staff at this Peet's is great. They are friendly and quick. When I worked at Whole Food's and came here regularly, they remember you and your order. read more

This Pete's is located in a nice shopping center and typically has plenty of parking. The inside is very clean and spacious and it is a nice place to meet friends or family for some coffee. The patio area is really nice as well. Although there was a little bit of a line today my drink was made pretty fast. Love how they make designs in the milk read more

Peet's Coffee - Coffee & Tea Near Me - San Ramon, California

Time and time again, this Peet's comes through! They're always friendly, but even better than that: they're always efficient, fast, and precise. We all like our coffee a specific way, and they always get it right. BTW, if you're into sweet deliciousness, try a latte with two pumps caramel, two vanilla with caramel swirled on top (for a large). Goodness gracious..... read more

I recently moved to San Ramon and am so happy to find that I have a Peet's only 5 miles from my house! I recently switched over from Starbucks to Peet's and couldn't be happier. Being a typical coffee addict, it's important to me to find a good store where I know my visit each day will be a pleasant one and that this will be consistent. Ive been going to this Peet's for a little over a month now daily, and couldn't be happier with the Staff and management. I noticed upon my first visit that the store was in immaculate condition and has been every time I visit. Despite how busy they are, the store is always very well kept and the manager, Stephanie always makes it a point to say hello to me when she is there. It is nice start to my day to come to this store to not only get my coffee for the day, but always a friendly smile from the team as well. The leadership this store has does not go unnoticed. I am very pleased and looking forward to continuing giving my business here. read more

Peet's Coffee locations aren't notorious for their consistently friendly and clean stores but this location definitely bucks the trend. I ordered my usual Double Espresso on ice and it tasted great! The espresso had a full body and a strong kick to it. The register employee and Barista were very friendly. Overall cleanliness was good too. I prefer this location because of it's proximity to the freeway and neighboring stores (Whole Foods, Target, Pasta Pomodoro). If your in the area, check it out! read more

Came for a break late in the afternoon for a latte and meet a friend after work. Order guy was nice enough, but did not get that I wanted a chocolate scone with my nonfat latte. Then, the small latte I ordered was so full I had no idea how to get it off the counter without spilling it.. At around 5:30pm, the air conditioner came on and the place turned into this huge icebox. Weird place. Will probably look for another place in the mall the next time I have time for coffee. read more

The service here is great everyone is super friendly but I got a milk chocolate almond mocha and it wasn't as grand a display as when I got it at another store. The whipped cream wasn't done as nice and not that many cookie crumbs on top but otherwise would have been 5 stars read more

I've been hopping around from coffee shop to coffee shop searching for the ideal place to get caffeinated and plugged in to get some work done. My main criteria are: 1) Quality of the coffee/espresso 2) Service and cleanliness 3) Atmosphere 4) Wifi friendly This coffee shop isn't too bad. Their service is quick, their staff is friendly, and their coffee is good, if you like this franchise's coffee anyway. The atmosphere isn't very inviting though. It echoes in here like a grade school cafeteria and it is absolutely freezing inside. To give you an idea, I'm writing this in August and everyone inside has either a hoodie or fleece on while everyone outside is in shorts and a shirt. That alone isn't enough to dissuade me from coming here again. Though the spotty wifi is. I'm not expecting them to handle VPN or massive downloads, but even browsing the internet is taking unbearably long. So if you're just looking for a place to grab an espresso, this is just as good as any other Peet's Coffee shop. But if you're like me and want to place to set up shop for a morning/afternoon, keep searching. read more

Peet's Coffee - Uploading this took FOREVER. Slower than a dial up connection in 2014? Really? - Coffee & Tea Near Me - San Ramon, California

So I am a frequent visitor to Peet's, a different location, but decided to stop by this one one morning since I was closer to it. Not expecting any difference I was thoroughly impressed. This is honestly the best Peet's I've been too. The employees were all so nice, and helpful. Sometimes at the Peet's I frequent the employees have an attitude, this one not at all! I left, and actually felt like my day had been made a little better. If this location wasn't out of the way for me it'd be the one I always went too! read more

A hard call for me to give three or four stars for this place but since it's my preferred Peet's in the area I'll go with four for now. The staff here can be a bit grumpy at times and many of them seem to not see you waiting in line if you come in and they weren't already helping people. Quite a few times I've come here to have the folks working away and only when someone came out from the back did I get service. It's almost like "oh, there's someone here!" The staff doesn't rank as nearly highly as the those in the Tassajara location of Dublin. The biggest plus of this location is the amount of indoor and outdoor seating with both bench and table options. Even on busy days you can usually find a place to sit. The coffee here is what I expect from Peet's. Good drip and a medium to good cappuccino. They are good at getting orders out once they've taken them though, that's another good point for the place. read more

Not my favorite Peet's location, preferring the ones in Livermore, Dublin, Walnut Creek, and Lafayette to this one. The only Peet's locally that bugs me more is the Danville location. As for Peet's overall, they make the best soy cappuccino hands down. And I love buying bag coffee at all locations. This one does a good job of serving the customers ordering bags at least. This location used to be my favorite, but lately every time I go there it seems that they are backed up and moving slowly. It doesn't matter if there's a ton of people in there or if I'm the only one placing an order in the afternoon. With the old crew, they seemed to be on top of it, but not now. read more

It's definitely a move up from Starbucks. The coffee is great, staff is friendly, and a large variety of good pastries. read more

Peet's isn't as widespread as Starbucks or Coffee Bean, but I like the environment and house coffee just as much. Good coffee, good service, the location is nice and central. Only thing I would say could use some improvement is that they never seem to be fully stocked. I've been to this location 3 times over the past few years (so could just be coincidence as well), and they were always out of something I asked for. Either chai, or drink carriers, or 2% milk. read more

i purchase my coffee here because my name is Pete and this location is close to home. coffee is good. i prefer expressos over a regular cup of coffee. service is acceptable. read more

One of my favorite locations for a Peet's. Spacious and outdoor seating.

Most places would just top off your coffee when it got cold, or dump it out and fill the mug. Here, since it's a hassle to re-brew decaf, you have to pay. Or drink it cold. "I'm sorry there's no way to warm it up. It will cost you." Most huge chains have gone to seed. Give your money to the independents if you can. read more

Walked in as the one employee behind the counter clearly saw me walking in and then walked through the swinging door to the back. It was slow as there were not many people.Will not be coming back read more

great location- 1 star cute blonde at the counter- 1 star ordering then finding out the wifi is down- no star comping my drink because wifi is down- 1 star scrumptious berry pomegranate freddo- i star i'm not a big coffee guy so i came to peet's so i could use my ipod touch. it was a bummer to hear it was down so now it was get the drink and go. it was great customer service and i was so surprised when they refunded my money for my freddo. this is a great store with an awesome location and really pretty people. i'll definitely be back soon to use the wifi! read more

Love the hibiscus drink! Super refreshing and not too sweet. Went during what should have ebeen a busy time, but we still got our drinks pretty quickly. read more

5 Stars for the coffee, 3 stars for the service... Though very nice, these baristas would never make it in SF, Berkeley, or Oak. ~ way too slowwww (maybe they need to drink more of the coffee?). If you're not in a hurry, then it's great! Parking can be hectic, since it's super-cramped and in the same vicinity as Whole Foods. I hella heart PEET's! read more

Sorely disappointed today. I usually go here because I prefer Peet's lattes compared to other places. I like the smooth foam. Today, I got a large latte which was 40% foam and the latte was bitter since the ratio was off. Train your baristas please. read more

The only decent coffee place here in the land of strip malls filled with franchised stores. I always swing by here after leaving my parent's house to keep me awake for the 45 minute drive back to the peninsula. Large location for studying or working remotely if you live in the area. read more

I only stop here because need my Peets and they open earlier than the crow canyon one. The morning staff is slow and seemed like they needed a couple shots of espresso. The crow canyon staff are so much nicer and realize you are in a hurry. read more

Very disappointed with this Peet's. The staff was unprofessional and the manager, Dan, was as well. This Peet's was recommended to me from one of their frequent guests/large corporation who spends a lot of money there (that is in their backyard). I called several times to request a donation for an event, since it is in their backyard, and Dan wouldn't 'man' up to simply say they couldn't do it. Instead I got the run-around from his staff when I could hear him in the background saying to tell me he wasn't there. Try the mute button next time! I did inform my contact about this and they were also very disappointed. Thank goodness Starbucks down the street offered, and responded on my first call. read more