While being in from out of town, we were in desperate need of a quick cup of coffee. Luckily Peet's is down the street from where we were staying. They have a nice amount of outdoor seating which is great. The line was moving quickly and it was pretty busy. Our drinks came out pretty fast which was nice. I ordered a dirty chai which is my go to drink. The overall flavor was ok. My boyfriend got cold brew. He said it was fine. It got the trick done and was there when we needed some caffeine in a pinch but the coffee wasn't anything special. Friendly staff though! read more

Very disappointing experience with this Peet's location. We placed a group order through DoorDash and were charged for a grilled cheese croissant that the store did not have. Instead of removing the unavailable item from the order, we received an empty bag with a handwritten note saying, "Sorry, we don't have this." We were still charged for the item, and I have now had to spend time contacting DoorDash and disputing the charge for something we never received. To make the experience even more frustrating, the order also included three coupons for a free drink that had already expired in 2025. I understand that items can sell out, but sending an empty bag in place of an unavailable item while the customer is still charged for it is unacceptable. Overall, a very disappointing experience. read more

Today I came and I asked for a coffee ,the employe told me if I want something to eat I said ok ,and after that he told me that he 's going to warm up the cake . I was surprised because à cake ? After that because I worked duty the night I ghiugh that he was thinking that I was homeless. And I thing I was right because when I came to take a rest in my place I had a vision of a guy sleeping on the street . No more ! read more

Hours were wrong on 1/11. Doors were locked at 2:45, but Yelp said they were open until 6pm. Don't be surprised if they aren't open when they say they are. read more

Very friendly staff. Picked up a hazelnut latte and the flavor was definitely there. Had some pastries and it's pretty good. The seasonal sugar cookie was my favorite, so soft. The iced cinnamon and morning bun was good too! When you warm it up with your coffee and yessss the best combo! read more

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Service is always a disaster, consistency, the slowest pizzas I've ever been to it slow even when empty and it seems they constantly try to ignore you. read more

Nice space and good location. However, expect your drink to take at least 30 minutes to be prepared, occasionally "disappear" on their system, and then be met with rude responses when you check on its status. Better off going to Starbucks down the block. read more

Every time I order the same drink from this Peet's it is super inconsistent. I've never had any issues with the other locations. Today, my drink was poorly made so I had it remade and they only filled up half of my drink which still tastes the same! Keep in mind i didn't want cold foam or request any and they decided to add it on their own. read more

Peet's Coffee - White Chocolate Mocha - Coffee & Tea Near Me - San Francisco, California

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I've been here many times and it says it opens at 6:00 am on weekends. But it didn't open. They wrote on the door that it would open at 6:30am read more

This location is not good. If you actually care about nice foam on your cappuccino, definitely look elsewhere. My last two visits the foam was uneven, shaggy and just a mess. I ordered a dry cappuccino recently and it was just a big old latte; I could barely taste the espresso in it because it was so diluted with milk and i don't think there was even an inch of foam. We also got a matcha latte, and it was flavorless. The milk they used tasted bland and there wasn't enough matcha flavor. It sort of tasted like they used tap water in it? I don't know how it was so watery, maybe they used low fat milk. I have been a loyal Peet's customer for over 30 years, but this felt like a pointless waste of money. Not that it matters, because this location is also swamped. I have had pretty great drinks in the past at this location, but it looks like they are just not training their new baristas at all. Super disappointment. read more

I used to avoid this place because they used paper lids (gross) but now they found a better alternative. The coffee is fine.

I ordered the brewed Jasmine tea and unfortunately the tea maker didn't know that they're supposed to use the brewed tea bag to make a whole batch of it, not use the brewed tea bag for an individual serving. I wondered why it tasted so strong! should have checked earlier! Otherwise it's a nice place! read more

Peet's Coffee - Coffee & Tea Near Me - San Francisco, California

Just okay. This might be my first "not so good" experience at a Peets coffee. This is my first time at this location and although the set up is great I am giving it 2 stars due to the customer service and the drink. There were two younger girls working. The girl that took my order did not even say hello and looked like she just wanted to get my order over and done with. I thought maybe she was having a bad day so I tried to be as friendly as possible regardless of her attitude. When I picked up my drink I asked the other girl if that was my drink and she also had the same attitude as the one that took my order. They were not necessarily rude but they were for sure not friendly like they have been at other locations where I have been. I ordered an iced white chocolate mocha, which was unfortunately very good. It was bitter from beginning to end. The setting is great though! A lot of light inside, plenty of tables and nice music playing. read more

I met up with a colleague here at Pete's coffee in San Carlos. Nice service, spacious indoor and outdoor areas, and coffee was perfect!

September 6th : Picked up iced mocha at 9 AM, it tastes so good!! Barista did a great job making it. I didn't have to wait long. Sometimes they leave the mobile orders behind the pick up station and forget to put them out but that didn't happen today. Thank you :) read more

I have been a Peet's Coffee customer for 30+ years. They have always served strong dark roast coffee. Today, without asking for my preference, they served me a "dish-water" whatever coffee that is not dark roast. For God's sake, if I wanted to taste that garbage I would have gone to Star Bucks. So listen up Peet's. Either: 1. Stop brewing that garbage light-medium roast and leave that to Star Bucks. OR 2. ASK for customer's preference before you serve them JUNK. Rant over. On the other hand, the Arabian Mocha Java beans are still the best. read more

Let's face it. It's been a tough year for most people, but Peet's has been a constant. Employees always have a smile (see it in their eyes) and always put their best foot forward. This morning was another tough day and I really appreciate the manager recognizing me, my order, and adding that extra pep in step to my day. Thank you Peet's and the amazing staff for all you have done and continue to do. read more

I love Peet's in general, and this location is a good one. They've done a great job of setting things up for social distancing during COVID, and their location on Laurel Avenue is really nice as a destination. (They can be a bit out of the way to pick up while commuting, but that's not a huge issue, especially with working remotely.) The outdoor seating area is really nice, especially when the Farmers Market is going on each Sunday. If you need to park, there is free street parking available on Laurel (except during the market) and on Cherry Street. But, it's also within easy walking distance (~5 min) of the San Carlos Caltrain stop, which makes getting there without a car easy as well. read more

No medium roast coffee today , because they are not brewing at this time. I offered to wait while they brew some, she answers, is not going to be brew until later. I have been coming to this location for the last 4 years and this is the first time I get this nonsense answer. What is happening to custome services? Why aren't business owners training their staff with a little curtesy skills. read more

Great customers all day. Lovely service in the morning. Afternoon service didn't call my name today when my order had been prepared 15 minutes. No help on multiple afternoon visits to walk me through options like the morning staff has done when I looked for a new drink. read more

The staff is rude. The drink is decent. I did not feel welcomed. I am a Peet's person. I won't come here though. read more

I don't understand why they made my drink this way... I do love how close this location is to my business and I love the taste of Pete's but... half of my drink is foam. I'm sure you don't need to steam milk for an iced drink... thanks so much for letting me know y'all don't like me here and that I need to find a different location... read more

Peet's Coffee - Caramel macchiato - Coffee & Tea Near Me - San Francisco, California

COVD 19 precaution is very low We're not compared to this particular Pete's mask not wear properly Worker use hand to touch pastry and coffee and touch their butt, read more

Peet's Coffee - Coffee & Tea Near Me - San Francisco, California

Staff that looks miserable and they only partially filled my latte. You're much better off going to the local shops in town.

To some extent, Peet's is Peet's. Good coffee, snack food, etc., but the San Carlos store is well run, has good parking and good indoor and outdoor seating. read more

Do not go here. While I waited for my coffee order. I asked to use their bathroom. There were rude.

I like the coffee but not enough to come back to THIS location. Used to come every day but now Some of the employees need customer service training. Being rude to people is NOT okay. There used to be nice people working here, there are still a few but now it seems like there are more employees that don't care. I don't want to be take a chance & go in & get rude service for no reason so yes, I do go to the Belmont or San Mateo location. So much better! To make matters worse is that other employees at the SC location see this & let it happen. Hopefully corporate does something about this. read more

This was my first time ever trying Peet's and was excited, but was immediately turned down by the staff. They are extremely rude, dismissive, and unwelcoming which disrupts the atmosphere of the store. Shame I had higher hopes. read more

Slow line rude staff! Worst place to grab a quick cup of $6.00 coffee. Heading to Starbucks!

Awful service. Unfriendly, borderline abusive. Unfortunate to have such terrible service in a nice friendly town.

As always great tasting coffee and friendly staff! What else can anyone ask for, especially when you're not fully awake yet.

Probably the worst Peets location I have been to Typically the people Peets hires care for their job and customer experience (those who don't end up working at Starbucks) Well, except this location ... most of the stuff I have met here (especially the two younger girls at the counter) are rude, impatient, and could not give a damn about anything but themselves Completely ruins the Peets experience I got used to at other locations Sad read more

Great outdoor venue. Peets style coffee. Other than the bathrooms sometimes being messy I'm a big fan. read more

I ordered a pound of coffee on 5/16/2014 around 11:30AM. The woman on duty was rude and she also was mean to her colleagues. If the purchase, I asked for a bag so I could put the coffee beans into it. "What, you want a bag???" How rude is that! The other staff who put the beans into a bag was spilling all over the place but he also would not say sorry or try to make up for the lost beans. Moreover, he was sweeping the floor and then was asked to get me the beans. Disgusting! No wonder this Peets has such low rating on Yelp. Will never go back. read more

I like the people who work here a lot--They are always friendly and feel connected to the community. While I wish the baristas were more consistent in how they pour lattes, I feel at home here and you can't beat that. read more

Peet's Coffee - Fog latte? Just looks like iced coffee to me - Coffee & Tea Near Me - San Francisco, California

This Peet's location causes me to worry about the future of humanity. The employees here are still awesome but the customers are among the worst-behaved I've encountered in the Bay Area, and that's saying something. At this Peet's, you'll find folks talking loudly on their phones and watching videos or playing games without headphones. Unfortunately, this nonsense is increasingly common but it seems like this Peet's has become Central Station for people who engage in it. But wait...there's more. I wouldn't be writing this updated review if I had only observed run-of-the-mill rudeness. I felt compelled to write this after witnessing: 1. A middle-aged man having a drama-filled conversation with his mom over Skype or Facetime. I was literally on the edge of my seat waiting for a Cartman "but maaaaaaah" moment. He came close. Not a good look. 2. A man take off his shoes and proceed to put them up on the seating like he was lounging on the beach in Tahiti. Nasty. 3. A woman drop a large chunk of a sandwich on the floor and ignore it like it never happened. Of course, she then went on to take a business call. I guess some people are capable of making corporate strategy decisions but can't clean up after themselves. It sucks to knock a place for something the staff can't really control, but it's hard to recommend a place when the overall environment isn't good. San Carlos is a pretty affluent town but clearly, money doesn't buy class. If you can't learn simple manners, buy a Keurig and stay home. read more

Peet's Coffee - PSA: the seats are for your butt, not your nasty feet - Coffee & Tea Near Me - San Francisco, California

Six feet back- Isolate is all we hear now in the air. And of course, we need to be very cognizant and respectful. I must say my journey here yesterday on Laurel Street was great. They make it very clear of how to order and distance between customers. The thing I liked about this Peets vs the last visit to a Peets in Palo Alto was the cleanliness and making sure they are being respectful of restrictions. I ordered an Americano and it was great. You just don't get home-brewed coffee to taste the same. When I am here in downtown San Carlos, i will make sure to make this my favorite Peets in Central Peninsula outside of the 2 in downtown Mt View, they are solid as well. read more

Today, all of San Carlos (probably more) here not only for the coffee and service (my app is on overload) but because of the notorious PG&E switch off. For or against, patrons flocked here for not just coffee but good cold drinks (Black Tie) and food (Crispy Ham and Cheese). Family, friends, couples, dogs, teens, and children all lined up spilling outside the door into the streets moreso today because of PG&E. All leave with their goodies on hand or beckon in the coffeehouse to recharge their cells and work on their laptop or just converse about the PG&E decision. Gotta chuckle hearing Michael Jackson's "Beat It" playing in the background. Listen carefully, this is dedicated to PG&E.."The fire's in their eyes and their words aren't really clear, so beat it, just beat it!" read more

This Peets had great service, but was incredibly slow. And for what basically ended up being a tea bag and water. The seating was nice, but is problematic because it has smaller aisles and people would bump into you while they were in the rather large line. All in all four stars. I don't go to Peets often, but while I'm cold and I need a hot tea, they get it done. read more

this is a great busy little location on the corner in San Carlos. The staff are professional and quick. Bring your dog and enjoy the busy street. Coffee is standard delicious Peets. Great way to start the day. read more