Respect and gratitude to the staff and managers at San Marcos Mini Storage on Bent. They are…read moreservice-minded and professional. Recently, I've been decluttering and organizing in my units. They've stopped by to bring water, ask if we needed anything, and showed their willingness to provide more quality service. It's a well-run, safe, and secure property. We had up to four vehicles parked along the aisle while we dragged everything out, sorted for trash, donate, and recycle. Other tenants and Mini Storage staff were generous and understanding of our slightly chaotic workspace. Thanks again,

Service is incredible, Adrian Smith was very accommodating and welcoming! Ask for Adrian and you'll…read moreget a nice person who gets the job done. Quick and efficient.

My comment was deleted for some reason, so I am posting again. Service here is bad, the customer…read moreservice is terribly rude and amateurish. The young guy who "opens" in the morning is always late, has very poor communication skills and is rude to customers, including myself; barely has a clue on how to put a whole sentence together or greet people, and always says "huh"? instead of "excuse me". Some basic course in etiquette and customer service might do this business a whole lot of good, and it wouldn't be a bad idea to open during the posted business hours instead of 15-20 or 30 minutes later, which has happened on three occasions now. Will no longer use

Very friendly environment. Attendants are very helpful I…read morehighly recommend this venue for service

Mayra was a absolutely amazing, UHaul totally messed up my order and I was left without a unit…read more Mayra talked me of to the ledge, called to check on my reservation and reconfirm and was so sweet to help me find the best unit and promotion to help me out as I'm going through divorce.

Pricing is great, moving things in and out was always simple. Happy customer for nearly two years,…read moreonly moving out because I don't need the unit anymore. Always felt secure and there were never any issues. Employees were always nice.

Requested a simple quote on palletizing a wood working tool. Sent 3 emails and spoke to someone…read morerequesting a quote. They never responded by email or by phone. Don't waste their time or yours get someone who at least responds to you.

Awesome group of people to work with. They packaged up my materials to be shipped to australia in…read morea prompt timeframe and pricing was great. Very helpful and answered all my questions!

I can't say enough good things about this storage facility! It's me it's clean. It's…read moreair-conditioned so in the hot days you're ready in an ugly situation but at least this way you don't have to sweat while you're doing it! All of the people that work there are so pleasant so helpful. Shoot, even the bathroom is amazing at the facility along with their little candies that they have available for you I've suffered a traumatic brain injury in the past so businesses that can help me remember things or at least be kind when I have forgotten mean a lot to me. Recently my truck was broken into while I was in Mexico and my purse along with all of my credit cards in my bank card were stolen. This made it impossible for me to pay my storage bill when it came due. I had been on auto pay, but once the cards were killed, that was no longer relevant. Andre went way out of his way to call and remind me that the bill was due, he even let me know how many days I had to work with before a late charge would be assessed once I realize that I wasn't going to be able to use my bank card in time he immediately sent me a form which was super easy to fill out online, allowing my bank account to be linked to my auto pay, and the funds were immediately available so that my items in storage were safe and sound Andre followed up with me to make sure that I had it done if I needed any help he was there for me and just overall compassionate and understanding! That's so hard to find nowadays I highly recommend this facility on every level. It's fantastic. Signed a happy customer

Went here because of the promotion for 2 months at 1/2 off. Great deal. When we went to the storage…read morefacility it was easy to Get in and out of our storage room, we also thought it was super clean as well. It's a great place to store stuff. Worth it.

So much of my mail gets stolen in Bressi Ranch, so I ended up getting a post office box at this…read morebusiness about two years ago. They have been amazing. The customer service is exceptional. They always remember who I am and bring me my mail quickly. They've gone above and beyond to help me solve the mail theft problem. Not a single stolen piece of mail since I had everything delivered here. Highly recommend.

Always a pleasure doing business with them. Staff is friendly and helpful. Convenient location for…read morebressi ranch residents.

Kim was amazing to work. She altered an evening gown that we…read morewere told by Chiyo's tailoring in encinitas that it could not be done. She was professional and her prices are reasonable. Highly recommended.

$10+ to print 11 regular pages. They couldn't do a poster, they could not cut in half, they…read morecouldn't convert and png to a pdf. Unhelpful staff.

I was just over at this store Sunday am, I'm old and not good with technology, the girl behind the…read morecounter 188368, was awesome, she went over and above helping me with my phone and get my mailing done, more places need customer service like this, awesome.

Without a doubt this UPS has the WORST customer service. They love to tell you what they cannot do…read more Everyone seems miserable at their jobs. I typically go to the UPS Store in Encinitas (shout out) they are beyond accommodating & helpful. Twin Oaks UPS hassles you about everything. Today the guy wouldn't let me leave my USPS package (small package) bc 'we're pretty full' that's after I paid $3 for a printout of the label. Sometimes if I'm in SM I will reluctantly go in but NEVER AGAIN. Absolutely terrible customer service and attitude.