Took some time in writing a review because Daniel had convinced me to try something out of my comfort zone (sleek metal frames versus the chunky plastic ones I tend to grab), plus I wanted to try a bit first of the quality of the actual glasses themselves. Wore two pairs from them and I have to say, I like them both, especially the one Daniel recommended. It grew on me; had I written a review when I first got them, I probably wouldn't be as pleased. Regardless of how I would have thought, the service here is lovely. Daniel was patient (sorry about my mum, haha) with all the questions we had. I'll probably come back! No complaints here. :) read more

Y'all! Stop your search RIGHT NOW! Do you only wear glasses to bed because you don't like the way you look? Do you have no idea what type of frame you should be wearing? Are you tired of your frumpy old glasses and need to update your look? If you answered yes to any of these questions, you need to come in to Pearle Vision and visit Danny! I came in expecting to pick the same old frames that I always pick because they're basic and cheap. Danny immediately nailed the perfect glasses for me on his first pick. I'm so glad I decided to ask questions and try something different. I'm beyond happy with the level of customer service provided by Danny, and can't wait to rock my new frames. Dr. Laura Lee Cloutier was patient and helpful as well! read more

Shout out to Karen! She is amazing. If you need someone to help you with glasses, for sure she is your gal. I loved my doctor too, and will be telling everyone to go here. She will also help you find your healthcare network, and good advice in frames. read more

This place is awesome! After striking out at Lens Crafters we opted to come here as they took our Eye Med insurance. Not only are their prices better, their service is top notch as well when compared to LensCrafters. Karen and Komal are absolute legends. They were very attentive to our needs and worked with us to help us not only get the glasses we wanted but also helped us find the best deals and save money! We also got eye appointments as well which were well done and effective. Dr. Laura Lee Cloutier was amazing. I also got contact lenses for the first time and they made that transition as stress free and simple as possible. My anxieties about touching my eyes were eased lol. All in all I will certainly be back next time I am looking for glasses. 5 out of 5 stars, will do business again read more

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They don't follow insurance. They charged me $60 for contact fitting where my insurance covers it.

After a month of problems trying to get new glasses at the Terre Haute Lenscrafters, I decided to try Pearle Vision. Upon entering the store, it is clean and smells lovely. They employees are friendly and helpful. Stephane was amazing! She answered all the questions I had and explained anything I was inquisitive about. She really knows her stuff and offers quality customer service. She even worked through her lunch hour, while suffering from a painful injury she suffered outside of work, to help me get the glasses I wanted ordered. Stephanie, at the Terre Haute, Indiana store deserves a raise or some sort of recognition for service above and beyond what is required! She took the bad taste out of my mouth that Lenscrafters left. 10/10 would recommend. read more

Pearle Vision Irvine on Barranca Parkway is by far one of Orange county's premier spots for any of your eyecare. The team is absolutely professional, courteous and cordial. Brian is one of the leaders of the team and he without a doubt leads by example and at the forefront of creating an amazing shopping experience. I recommend Pearle Vision Irvine for anyone who has a need or a desire for optical care. read more

the customer service here is probably the best I have ever experienced. dr. Puja Parekh was very thorough, knowledgeable and sweet. financially-- she definitely helped me out and for that I am very thankful. I went into this appointment thinking "this will be like every other 'chain' company and they will rip me off". fortunately, that was not the case. she is an amazing doctor and was so kind throughout the whole process. she answered every question I had and took the time to double check every concern I had. she helped me understand what was going on with my vision and did not confuse me with medical terms. did I forget to mention this was my first time getting glasses? I had no idea I'd walk out with glasses that day, so I'm glad I had Daniel to walk me through the process. Daniel made me feel so comfortable when searching for glasses that best suited me. he is a total hype man. Daniel, thank you for not making me feel dumb for not understanding what was going on during the whole appointment. you are the sweetest and thank you for making me feel at ease when I was feeling overwhelmed and confused. Daniel also shares a love for cats like I do-- love animals? you're a good human. read more

I called them for the year end eye exam and they were so courteous to accommodate me last minute. The eye exam was very good and I will definitely come back for next year exam. Brian and Alejandra were super helpful to help me for selecting the great pair of frames and lenses but unfortunately those were little above my budget. They tried above and beyond to find more discounts for me. read more

This was my first time doing business with this franchise location, And from the first phone call, To the first physical appointment with Dr. Cloutier O.D., to the absolutely wonderful optician Monica A., The customer service was exceptional. I'm also typically pretty picky when it comes to selecting frames and they had a wide selection that fit all of my needs. I've definitely found my go to Optometrist and Optician combo! Highly recommended!! read more

Great choices for frames and extremely friendly staff. The store manager Brian was very helpful and gave amazing suggestions

Love the high level if professionalism including their warm personable service. Brian was awesome and I can't say enough about the entire crew! This is my go-to place for eye med and glassed. read more

Pearle Vision - Me at work getting compliments on my new glasses! - Optometrists Near Me - Irvine, California

Daniel is the best!! He helped me with my glasses (that I got from a different eye glass company that shall remain unnamed) even after they broke in a matter of minutes. (The frames I think are faulty bc Daniel is probably the 6th person to help me try to fix them in the same spot.) What stood out to me about him is that he really really tried. He explained to me that he makeshifted a screw to fit the arm for me. He didn't even hesitate to help me the 2nd time bc he's just a sweet, wonderful, and knowledgeable representation of what great customer service looks like! If I'm in the area again, I will go directly to Daniel! Thank you!! read more

I have ordered contacts from them 2 month ago and never received them. Also have tried to called them many times. Anytime, they gave me different excuses of being late. No one ever proactively contacted me of the reason why being so late. I will not recommend this place and will never go back again. read more

Daniel and Mai have excellent customer service. I was very happy with my experience. Also they have really clean and organized facility never had a hard time with my appointment at all read more

Pearle Vision on Barranca Pkwy And Culver in Irvine is the best optical store I have ever been to for great fitting, attractive and quick turn around glasses.... From the moment I walked in, the staff was professional, personable and knowledgeable. Daniel Murillo fit me and the glasses are perfect! It only took 4 days and I was all set! I can clearly see that this will be my optical store of choice going forward Thank you Pearle Vision...Dr Laura Lee, Daniel Murillo and staff for making this transaction a real pleasure. Dee Garcia read more

Pearle Vision - Optometrists Near Me - Irvine, California

Karen's service was impeccable and I highly recommend her to anyone looking to repair or have any Vision Problems I recommend Pearle Vision to everyone especially my friends. Pearle Vision provided me with excellent service and, you, Karen, provided excellent service to me today 6/17/24 (5 Star Rating and if anyone is looking to repair or get glasses, i recommend Peale Vision in Irvine, Ca on Barranca in the Target Shopping Center. Karen provided excellent customer service. Sherry Lyon from Tustin, CA read more

Been visiting this place for years now. Komal the owner is awesome and great! Daniel helped me todays pick up and last weeks choosing glasses and eye evaluation. He's very helpful and friendly! read more

These guys are great. They provide great customer service. They fixed two pairs of glasses for my son and me completely free. Daniel and Brian did a great job and were very friendly and helpful They have convinced me to be a Pearle Vision customer for life. read more

A great experience. Dr Parekh performed a very comprehensive eye examine, thoroughly explaining all of the tests and results. Sally helped me navigate all of my eyewear options and choose the right frames and lenses to meet my needs. They originally said it would take 3 weeks to get the new glasses back, however, they delivered all 3 pairs within 2 weeks! Everyone on staff is very nice and super helpful. I highly recommend this location! read more

Oh man, where to start? Well first, scheduling an eye exam here is a breeze! I called over the phone and was scheduled to come in the next day! Doctor Puja Parekh was super patient and answered all my questions! She was even super helpful in recommending a new contact lenses brand( since the one I had caused my eyes to feel tired and dry)... My checkout process was a breeze! big shout out to to Daniel! He made the whole process as painless as it could ever be (even when paying lol) what truly satisfied me about Pearle Vision is how quickly my glasses came in!!! In less than a week I had a notification that my glasses were ready! Can you believe that???? Most stores/eye doctors take 2 weeks! (Some even forget to notify you when your glasses arrive lol) I can't say enough good things about Pearle Vision ! They definitely deserve a five star review! read more

I went to Pearle Vision to get a new pair of glasses. From the second I walked in to when I picked up my glasses I was provided amazing service. Special shout out to Alejandra - I was blown away with how professional yet warm she is! She actually made me want to spend more $ LOL! The 2 other ladies were so sweet and helpful as well. I appreciated them not rushing me to pick a frame. & my glasses were ready so quick - within a week! Never going anywhere else as long as I live here!! Thank you girls :) read more

Pearle Vision - Optometrists Near Me - Irvine, California

Dr Parekh was extremely friendly and professional. She was accommodating and very patient in helping me with finding the best solution to my vision issues. Sally was very helpful and instrumental in finding the best looking frame for the prescription. And Daniel came through in getting these new glasses to me in a timely manner. Overall an excellent experience. Will go back for any future needs and definitely highly recommended!!! read more

I'm new to Irvine and needed to find something closer-loved my experience here and Daniel was super helpful! Top tier service :)

Best place get eyeGlasses pearle vision i would back again to pearle vision. The eye doctors are amazing and friendly. read more

The care was exceptional! Staff was very professional and polite! I love my new glasses! read more

I recently came in to Pearle to get an updated prescription and several pairs of designer glasses. Initially, I loved coming to the store because the customer service team members( I had met) were extremely good. The reason I couldn't give a lower rating is due to their professionalism and kindness. However... after a handful of enjoyable trips to the store, I ran into "Nanette". If I could review her only, I would give zero stars. For some bizarre reason, Nanette decided she didn't like me. Bizarre because her response to me was unprovoked. Like she was Russia and I was Ukraine unprovoked. Her treatment towards me stands as probably the worst customer experience I've ever had to date. Whenever I came in, she would glare at me and made accomplishing any task nearly impossible. She was condescending, hateful and disrespectful. She nearly refused to help me but would hover around emitting negativity anytime I tried to get help from someone else. She seemed to want to intimidate me out of visiting the store and eventually succeeded. From now on, I've decided to visit other pearle locations if needed which is a shame because others at this location were great and I used to look forward to my trips to the store. It's disappointing when people such as Nanette feel the need to identify a person to take their bad day or other issues out on. I don't know if she disliked me due to some superficial reason like my ethnicity or if she just imagined I insulted her. She had the opportunity to correct the situation since I visited the store several times but she stuck to her guns and continued to be hostile towards me even when I made the decision to not engage with her anymore. She also seemed to have turned the optometrist that did my test against me, haha. Pretty high school stuff for grown adults to be participating in. Anyway, if I had done anything to her, I would have apologized, but unfortunately I did not so the whole thing was pretty confusing. I didn't confront her directly about her behavior because honestly she was living in another reality. I write this review incase anyone else is treated badly by Nannette, to remind them not to take it personally. read more

If you want to have a professional year family- type atmosphere while you are getting your new Prescription then please come here! Dr. Lee is so patient and kind and I can't speak any higher about Danny! He was SO SO SO Sweet and helpful! The people at this location just make it feel warm...And that is saying a lot given how sometimes (some) folks in Orange County Can come across as a bit snooty. I keep coming back here because I know that I'm going to get treated with kindness and the people there genuinely want me to leave happy. Kind*Helpful*Real. read more

Daniel was able to help right away. My daughter was getting her nails done next door so she couldn't be present. Daniel asked all the right question to adjust my daughters glasses appropriately. I was in and out right back with my daughter in a matter of seconds. Daniel Thank you for being so kind. read more

Recently bought a few pairs of glasses (and sunglasses) at Pearle Vision in Boise, Idaho. The staff there is great (everyone!), but particularly Alisa (not sure of spelling). She has been so patient with our shopping for lenses, and looking up answers to our questions. We just loved working with her to find just the right fit and combination of features to get the best glasses for us. We will continue going to Pearle Vision in the future for all of our vision needs! read more

Sally is always super helpful, and will make sure that you get what in need. Is very communicative and informative about your needs. Thank you! read more

I came back here after long time and had a tremendous experience. Everyone was helpful from front desk to the doctor. I have never received this many compliments on the new Burberry frames that Daniel helped me pick. Definitely will be coming back here again next year and will recommend this place to anyone who is looking for a stylish and comfortable look. read more

Pearle Vision - Optometrists Near Me - Irvine, California

The folks at Pearle Vision really are the best! Everyone here cares about their patients and the experience felt like a positive team effort the whole way through. Making an appointment online was super easy. I got a courtesy call the day before my exam to confirm my appointment and was informed the office had already found my EyeMed insurance so I didn't have to worry about bringing my card in with me. I was greeted right when I walked in and found the store to be very calm and clean. They even put little signs on the waiting chairs telling you if you should wait for the chair to be sanitized, or if it's clean and ready for you. I realize that's a small detail, but it's much appreciated given the current Covid situation. The young man who did the initial part of my exam was both friendly and professional and explained each part of the exam, which always makes it more enjoyable. Dr. Lee Cloutier is fantastic. She patiently took the time to explain the changes she noticed in my vision from my previous prescription and walked me through different options for eyeglasses, computer glasses, and contacts. She was also quite helpful at my contact lens follow-up and made sure I could try enough options to find the perfect lens before committing to a brand. Picking out frames with Alejandra's help was great. She was super fun to chat with and took the time to listen to what I was looking for. And it helped! She picked out a set of frames that I ended up liking even better than the ones I had initially picked out! Komal also kindly took the time to show me how to put my contacts in and take them out, so I wouldn't be left to my own devices at home. Thanks, Pearle Vision! read more

Daniel at the Irvine location was super friendly and helpful! Definitely will come back again

5 Stars for this Pearle Vision location, and a special shoutout to Optician Sally, who consistently provides excellent service for me and my family. read more

I love that the staff is so energetic and friendly. Everyone here went above and beyond when it came to helping me find the right contacts; I have a slight stigmatism in one eye and it can be a challenge finding contacts that I can wear all day... Komal & Alejandra are both personable and they made me feel comfortable immediately. I received my order quickly and was impressed with the turn around time. Thanks Pearle Vision for making this such an easy experience! I recommend this place to all of my friends and family. read more

Pearle Vision - Pearl Vision contacts & samples - Optometrists Near Me - Irvine, California

I came for a check up a couple weeks ago had a brilliant time specially with Daniel who helped me so much on picking glasses and was mighty patient with me just picked up my glasses to day and they came out wonderful can see like no other read more

visited Pearle Vision to see if they can help me out with my glasses repair, all associates were super nice and friendly, Sally fixed my glasses without asking for anything in return - free of charge with amazing service. read more

Excellent customer service from Daniel. I went to another irvine vision center who told me their lens lab could not fulfill my order for prescription lens in a sunglass frame. They could not explain to why it could not be fulfilled. Daniel said no problem. He fit me with the exact frame and prescription lens that I wanted. He was courteous and professional and quick. I will be back with the rest of my family for our optical needs. read more

My new progressive lens were not focusing and had to redo the pair. They took time to check, recheck, and confirm the measurements so that it's done right the 2nd round. Happy to see clearly again and happy to show off my new look. Two thumbs up on the effort and customer service read more