Better make sure you video your order if you want any hope of it being marginally correct. Nothing like spending $800.00 on glasses with a specific lens tinting that you are told is "no problem" Then, come in two weeks later and be told such a feature doesn't exist. Shop around. read more

Needed nose piece repair for my 92 year old mom and Sally graciously agreed to repair the glasses for no charge! Great customer service!

Amazing organization! Tremendous selection of eyewear with the latest styles! The manager Bryan addressed all my needs and helped me select the perfect set of frames that paired best with me. Dr. P gave me a thorough vision exam with the latest technology and explained in detail about my eye health and what would be the best way to keep my eyes healthy. I would make Pearle Vision the number location to see for your eye care nerds read more

I'm so glad I came here to get my glasses adjusted. I had this pair of glasses adjusted multiple times already, and Daniel made them fit perfectly with just one adjustment. He is clearly an expert and he's very professional and kind. They have a warmer at the desk so you can see what they are doing while they adjust. I highly recommend coming here if you need your frames adjusted, and ask for Daniel. :) read more

Great experience and very personalized support. I needed help with my glasses and even through medical emergencies, I had to pick them up later, they held onto them. Everytime I had an issue with my glasses, Brian still helped me. read more

Every staff member at Pearle Vision is super welcoming, amazing customer service and friendly staff!

The Whole staff was wonderful. So helpful and friendly. But just want to give Karen a special thanks, cuz she came through on Everything I wanted for my 1st custom Ray Ban Sun Glasses!!! Thanks Karen for making me feel and look EXTRA Papi Chulo, !!!! Pretty Ricky read more

This was my 3rd visit to make eyeglasses, and Daniel assisted me with the process. They always do great work for eyeglasses; it has been my favorite place for my optical needs. Daniel was very professional and courteous and great at taking care of customers! Daniel, thank you! Miyuki read more

Sally was so so so incredibly helpful, she gave me multiple quotes so that I could get exactly what I wanted. She also made sure I got the glasses right on time before leaving to school. I am so extremely grateful I was able to get my glasses for the right price and the right time. read more

Great experience here with a welcoming atmosphere and accommodating service. The manager Bryan will go out of his way to give you the best service possible. I come here for eye examinations and to update my lenses/frames etc. and they always take good care of me. They will take good care of you as well. Highly recommended! read more

I had an emergency repair on a Saturday afternoon . Sally took me in immediately, assessed the problem, fixed it on the spot and sent us on our way without a charge! read more

Karen was extremely helpful and patient with me when she helped me pick out my glasses. From the moment I walked in, I was greeted warmly by Karen and the staffs. She was incredibly attentive and professional throughout the entire process. She explained each step of the process of getting my glasses and also answered every question that I had. I highly recommend this place to anyone who needs eye care services! read more

Thank you Sally and Pearle Vision for the excellent service to my child! Bummed to hear Daniel is at another location. Hope he comes back to the Irvine location in the near future. His charisma stands out and he makes customer service really fun Thank you again!! read more

Pearle Vision - Maddie at Eye Doctor - Optometrists Near Me - Irvine, California

Highly recommend this company! Me and our parents are the customers for more than 4 years. Never regret that we ordered another pair of eyeglasses at this place. Service is very good, very nice people and always try to do best to make your glasses ASAP. We moved to another county, but still come to Pearl vision (Irvine, Orange County). They are the best! read more

Pearle Vision - Ready glasses for pick up - Optometrists Near Me - Irvine, California

Karen was super helpful at Pearle Vision! I came here with a budget in mind and karen was able to help me get better vision for a great value. The staff is incredibly friendly and the environment is clean. Karen made sure to keep in contact with me while my new lenses were being made. As soon as they came in I was able to bring in my frame and my glasses were ready the same day! I would absolutely recommend coming here. Unlike other private owned practices, Pearle Vision is incredibly transparent with their pricing, and quality of their services. Thank you so much to Karen and Pearle Vision! read more

Pearle Vision - New glasses! Super happy - Optometrists Near Me - Irvine, California

Please please please read this before trusting this office with your vision care. I don't know if what I experienced was due to incompetence, dishonesty, or both, but after multiple visits over 4 months just to get my contact lens prescription and order right, I feel obligated to warn others. I'll start with the one positive and the only reason why this review is not a one star: the optometrists themselves are excellent. They've been kind, attentive, and professional. But the opticians and front office staff have been anything but. The behavior I encountered included repeated misinformation, gaslighting, pricing inconsistencies, and a complete lack of ownership over clear mistakes. Here's what happened: * I had my eye exam on January 10. I was fitted with Bausch + Lomb INFUSE lenses, which arrived around February 10, but they caused dryness and migraines. * At my follow-up on February 24, I was trialed on CooperVision MyDay Toric with a reduced cylinder in my left eye, which felt significantly more comfortable. * When I picked up my full lens order on March 27, I noticed a couple days later the prescription had been reverted back to the original higher cylinder power--the one that caused all the issues. * I came back and asked about it, and the staff confidently told me I was mistaken--that the new lenses matched the trial. Confused, I went to my car, grabbed the trial lens packaging and a photo of my original lenses, came back in, and proved they were wrong. * Instead of acknowledging the error, they deflected and minimized it. No apology. Just excuses and shifting the blame. * I was told I'd have to wait two more weeks for another appointment, until I pushed back and was finally seen 40 minutes later by a different optometrist--who was professional and understanding, just fantastic overall. But that's not the end. I also needed prescription lenses replaced for my existing glasses. I went to A-Gen Optometry instead, and they were absolutely fantastic--friendly, fast, transparent, and charged me just $80 total. Out of curiosity, I asked this original office how much they'd charge for the same thing. They gave me vague answers about a "discount." When I said I'd been quoted $250 over the phone, they suddenly agreed to that price. When I told them I'd already gotten it done for $80, they backtracked and tried to justify it with talk about "premium lenses." Ok it better have x-ray vision for an extra $170. It was clear they were either upselling or just making it up as they went. And here's the biggest issue: By the time this is resolved, I will have had to come in ~7 separate times over four months just to get contact lenses that matched the prescription I was already successfully trialed on. That is completely unreasonable. Whether it's disorganization, poor communication, or intentional manipulation--I don't know. But the result is the same: you're left managing your own care, fixing their mistakes, and chasing after answers you should have gotten the first time. My advice: Unless you're prepared to: * Double-check your own prescriptions * Fight to get errors corrected * Challenge inconsistent pricing * And return multiple times for basic fixes ...then you should consider going elsewhere. The optometrists deserve better support. So do the patients. If you want to avoid the stress entirely, go to A-Gen Optometry--they treated me with honesty, respect, and competence from start to finish. read more

I found pearle vision last year because they're closer to work. After my annual check up last month, I mentioned that my contact lenses keep sliding and wouldn't stay put and Dr. Gee recommended using glasses for now and not wear contacts for weeks or maybe a month. I finally ordered my progressive glasses but I was hesitant because I wasn't sure how I would like it. Daniel was super helpful and friendly and gave me some recommendations without being pushy. I finally ordered a pair of glasses and in less than a week, I picked it up. Let me tell you, progressive glasses aren't something to be scared of. I am now able to see long distances with the glasses but also able to read without having to take it off. Everyone has complimented me on my new glasses cause it's super cute! Dr. Gee is super friendly, patient and really makes you at ease. Daniel just makes you feel at home and I just want to be his bestie so friendly, knowledgeable and gave amazing customer service to everyone. read more

Pearle Vision - Optometrists Near Me - Irvine, California

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I always have an amazing experience with Sally! She was awesome. She helped me find the perfect frame that worked with my face shape. She also helped with my contacts. Would refer Pearle vision to anyone and especially sally! Thank you so much! read more

Do not come here. This is a "franchise" therefore they do not uphold the same expectations from their company. Came here for a last minute gift for my dad (pair of Rayban sunglasses). Although the customer service was great and the girl helped with getting the purchase done quickly. However, when I came back a day later to return (my dad already had the pair) I was told they do not do returns. I was never told this nor given any sort of paperwork stating they don't do returns. In fact, the sales girl told me to bring it back in for a refund if they don't workout. Attached is my receipt which does not state anything about refunds or exchanges and also the company website saying they do. If you're gonna go to a store, make sure they uphold the guarantee of their company. Complete BS, would give zero stars if I could. read more

Pearle Vision - Receipt doesn't state no returns. - Optometrists Near Me - Irvine, California

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The doctor was super friendly and sally the technician was super helpful! She helped me pick out some frames and get the best deal on everything I needed! Highly recommend this place for your exam and new specs! read more

Poked in the eye, faced with a decision Ended up at Pearle Vision Scheduled an appointment online with ease Didn't take my insurance, I was like, oh geez (Personal choice), I paid the $90 fee Tiny regret, goodbye money The service, in general, was kind When I asked questions, they didn't seem to mind Pressure check, stain for dryess, pictures, and such That was for a medical visit, so as far as the routine eye exam/glasses/etc... I can't say much Left with a plan, prescription, and a follow-up date Maybe you've had that experience, when your eyes, they dialate Truth be told, at first, I was not so thrilled about the place The eye doctor knew what she was going to recommend before even looking at my (eye) face I warmed up, though, as the eye doctor provided this or that explanation She gave me the time I needed to feel comfortable before leaving the office chair station Doors closed to protect patient confidentiality Praying for the eye health of others, reality Not my usual coffee venture, but oh well Guess I just have one more story to tell Hope where to go hasn't caused you too much stress Know you're not alone when you think insurance dictating Healthcare is a mess You will be okay I believe that today! xoxo -Op read more

Brian help me fix my glasses they were loose and he made it tight and they were awesome after . I can now Dance and do my workouts without any fear of dropping my glasses from my eyes. thank you. read more

I stepped on my glasses. My glasses are bent. I visited Pearl Vision - Irvine. Sally fixed my glasses very kindly. It becomes new glasses. Thanks so much Sally. I am very impressed by her service! read more

Came here because they take my insurance and am so glad I did! They have a really good selection of sunglasses and the fitting was very tailored and professional I ended up with 5 pairs of eye glasses and really like them all! read more

Dr pareah truly cares about her patients and is very helpful in not pressuring you into anything. Sally was great! She was incredibly professional and very helpful! read more

The staff here are absolutely wonderful!! Special shout out to Abril! I will definitely be back

I can't thank Brian & Daniel enough for their help over the holidays. The temples for my surgical loupes were loose and one actually came off. I called the company that made the surgical loupes and I was told that the turn around time for the repair was 2 weeks plus shipping time, which wasn't going to work. I decided to come to Pearls Vision to see if they can fix them. Thankfully, I had the replacement temples, but unfortunately the screws that came with them didn't fit. So, Brian went out of his way to get me the screws and repair the loupes without a charge! If this isn't exception customer service then I don't know what is!! They'll be definitely my go to optometrist for exams and frames in the future & I highly recommend you give them a try as well! Once again, thank you so much for taking care of the repair!! read more

Everyone is super nice and accommodating. I can be extremely picky about choosing glasses because of needing a low bridge fit. Sally was very patient with me and even indulging me with other solutions--like putting clear lenses in sunglasses. When I went to pick up my glasses Daniel and Brian have been generous with fitting my glasses and taking time to make me feel taken care of. Excellent customer service and Dr. Parekh is great too! read more

I would recommend coming to this store . Lots of different brands and frames to choose from. Personalized service from Sally and the doctor who checked my eyes , Dr. Parekh; was wonderful. The store is bright and clean and pleasant shopping ambience and excellent customer service . Very convenient location right next to target and a lot of restaurants ample parking and if you walk in they can assist you immediately. read more

Pearle Vision has been great! We have used them the last few years and have no complaints. They help us with discounts and always provide lots of spare contacts while we wait for the order. Overall good service. read more

Recently, I went to the Pearle Vision Eyecare Center in Irvine to have my astigmatism addressed and to purchase a pair of Prada polarized sunglasses. This is my second time having my eyes checked and purchasing sunglasses from here. I have to say that I have been extremely pleased with the level of service I have received at Pearle Vision. The staff is courteous, welcoming, and incredibly knowledgable. They listened patiently to my concerns regarding my vision and assisted me in selecting the ideal pair of sunglasses to aid my astigmatism and protect my eyes from the sun. The staff took the time to go through the advantages of polarized lenses with me and provided all the details I needed to make an informed choice. I did go with the polarized lenses and couldn't be happier! The frame were able to fit comfortably and snug after a personalized adjustment by the Pearle Vision team using a frame heating machine. I have received numerous compliments on them, and they have become my go to accessory for any outdoor activity! read more

Pearle Vision - Prada Prescription Polarized Sunglasses - Optometrists Near Me - Irvine, California

Wonderful experience for so many reasons! First, Sally and Daniel the opticians truly care about the well-being of their clients because eye care is clearly a high priority. I felt the entire experience was authentic and Dr. Bonilla is so incredibly thorough. She takes the time to explain what lenses you need for better vision, but walks you through your eye health as well and how it relates to not only vision, but your entire bodily health. Fantastic quality and care that comes with true sincerity. Amazing facility! read more

I got three pairs of glasses from this location with VSP vision insurance in the last three years and I don't recommend this location due to poor customer service and slow delivery of glasses. Pearle Vision took three weeks plus to turn around the order for glasses. I found the opticians were not knowledgeable and poorly trained and the Indian owner is not nice. I had to ask to get free glasses cleaner and lens cloth because they were not offered automatically on a $300+ pair of glasses with transitions lenses. I do not recommend Pearle Vision Irvine because I'll be taking my business to a different business next year. read more

Pearle Vision - Pearle Vision not recommended - Optometrists Near Me - Irvine, California

My eyeglasses are accidentally broken and missing 1 small tiny screw and searching on google because I bought that eye glasses on the Internet. I found Pearle Vision close to my house with great reviews and Karen was extremely friendly and informative like a google review, She fixed my broken glasses in a few minutes while I was waiting. Even more, it's free of charge! What a surprise. Great customer service!! I will definitely go to this place if I need eyeglasses in the future. Thank you so much, Justin read more

Both the doctors and vision team were very professional and attentive as I did my annual eye exam. Daniel was especially supportive with my daughter as she learned how to try on contact lenses for the first time. Daniel knows all of the vision insurance details and will help customize your eye package that best fits your needs. read more

Recently came in to get my eyes checked, along with my husband. We were greeted immediately and saw the doctor within 5-10 mins. Paperwork was a breeze, and Dr. Parekh was very helpful, listening to any concerns we had and making sure our glasses met our needs for our currently work, family and lifestyle demands. Daniel was so kind and knowledgeable picking our frames and finding the ones that suited us and our needs. So glad to have such a wonderful Dr. and team in our city! read more

I came to Pearle Vision just to ask for help to get my two sunglasses to get adjusted. I called many places before calling Pearle Vision, and they were so kind to offer me to come in so they can help with my adjustments. Today, Brian helped me replace my nose pads to my sunglasses and also re-aligned another one, both free-of-charge! Not only did Brian help me fix these, he also educated me on how my previous optometrist didn't properly cut my lens. I will definitely be coming here moving forward with any eyewear needs! read more

My family and I have ordered our prescription contact lenses and glasses through Pearle Vision for years now. We have had a great experience every single time. All of the staff are incredibly friendly and helpful; Komal has really made us feel like family here. Dr. Puja Parekh is very knowledgeable and concisely informative so I know exactly what is going on with my vision. Even after moving out of Irvine, we continue to drive all the way to this location for all of our eye care needs. I wish I could give more than just five stars -- you guys are the best. Thank you! read more

Daniel was very helpful and knew what he was doing. Thank you for fixing my sunglasses

I came in because my glasses broke and needed an emergency pair. Daniel came to the rescue and got me glasses in 2 days. I have a huge head that I'm very self conscious about, especially when looking for glasses. Daniel was extremely compassionate and patient helping me find the perfect pair. His customer service is top notch, made me feel comfortable through the process of trying on a million pairs. He is so friendly and the way he treated me made my experience 100x better. I appreciated his honesty about whether or not something looked good, and brought several different shape choices I wasn't considering, but he changed my mind! Karen helped me when I picked up my glasses and she was awesome as well. I have to admit I was hesitant going to a "chain" type of optometrist but Pearle Vision and Daniel did not disappoint. My only gripe - and this is not with Pearle Vision, just the eyewear industry in general, is not having enough choices for us big heads. read more